background image

35

The message 

Check the cable connection and the settings of the source device.

 appears.

Check that the cable is properly connected to the product.
Check that the device connected to the product is powered on.
Check the 

PC/AV Mode

 status. (

 → 

System

 → 

PC/AV Mode

 → 

DisplayPort

HDMI

USB Type-C

 

(S27A80*U

 model only.) → 

PC 

or 

AV

.)

Set the connected 

HDMI

 or 

DisplayPort

 version. (

HDMI

 → 

System

 → 

Input Port Ver.

 → 

1.4

 or 

2.0

DisplayPort

 → 

System

 → 

DisplayPort Ver.

 → 

1.1

 or 

1.2↑

)

Not Optimum Mode

 is displayed.

This message appears when the signal from the graphics card exceeds the maximum resolution or 
frequency for the product.
Change the maximum resolution and frequency to suit the product performance, referring to 
Standard Signal Mode Table (

P.39

).

The images on the screen look distorted.

Check the cable connection to the product.

The screen is not clear. The screen is blurry.

Remove any accessories (video extension cable, etc.) and try again.
Set the resolution and frequency to the recommended level.

The screen appears unstable and shaky. There are shadows or ghost images left on the screen.

Check that the resolution and frequency for the PC are within the range of resolution and frequency 
compatible with the product. Next, if required, change the settings, referring to Standard Signal 
Mode Table (

P.39

) in this manual and the 

Information

 menu on the product.

The screen is too bright. The screen is too dark.

Adjust 

Brightness

 and 

Contrast

.

Screen color is inconsistent.

Change the 

Color

 settings.

The colors on the screen have a shadow and are distorted.

Change the 

Color

 settings.

White does not really look white.

Change the 

Color

 settings.

There is no image on the screen and the power LED blinks every 0.5 to 1 second.

Check the cable connection between the product and PC, and ensure the connectors are locked.
Press any key on the keyboard or move the mouse to return to normal operating mode.
The product is operating in power-saving mode.

Text is blurry.

If using a Windows OS (e.g. Windows 7, Windows 8, Windows 8.1 or Windows 10): Go to 

Control Panel

 

→ 

Fonts

 → 

Adjust ClearType text

 and change 

Turn on ClearType

.

Video playback is choppy.

Playback of high-definition large video files can be choppy. This may be because the video player is 
not optimized for the PC resource.
Try playing the file on another video player.

Содержание S27A804NMN

Страница 1: ...he performance The contents of this manual are subject to change without notice to improve quality Samsung Samsung owns the copyright for this manual Use or reproduction of this manual in parts or ent...

Страница 2: ...26 OnScreen Display 28 System 29 Support 32 Installing the Software Easy Setting Box 33 Restrictions and Problems with the Installation 33 System Requirements 33 DriverInstallation 33 Connecting and...

Страница 3: ...Product diagnosis Screen issue 34 Checking the Resolution and Frequency 34 Check the following 34 Q A 37 Specifications General 38 Standard Signal Mode Table 39 Appendix Responsibility forthe Pay Ser...

Страница 4: ...o protective earth ground Caution Consult instructions for use This symbol instructs the user to consult the user manual for further safety related information Electricity and Safety Warning Do not us...

Страница 5: ...product away from oil pollution And do not install or use the product in the kitchen or near the kitchen stove Caution Do not drop the product while moving Do not set down the product on its front Whe...

Страница 6: ...hunderstorm power off the product and remove the power cable Do not drop objects on the product or apply impact Do not move the product by pulling the power cord or any cable If a gas leakage is found...

Страница 7: ...may get stuck and injured Tilting the product at an excessive angle may cause the product to fall and an injury may result Do not place heavy objects on the product Product failure or personal injury...

Страница 8: ...front of the screen Adjust the angle so light does not reflect on the screen Keep your forearms perpendicular to your upper arms and level with the back of your hands Keep your elbows at about a right...

Страница 9: ...hown in the figure Check that the stand neck is firmly connected Tightly fasten the connecting screw at the bottom of the stand base Fasten the large screw in the middle for assembly 3 4 5 Push the as...

Страница 10: ...on the product There is a risk of damaging the product Checking the space around the product Make sure to have enough space forventilation when placing the product An internal temperature rise may ca...

Страница 11: ...e product tilt and height can be adjusted Hold the top center of the product and adjust the height carefully The height adjustment has a certain tolerance Stay within the tolerances when adjusting the...

Страница 12: ...allows you to use the product securely even in public places The locking device shape and locking method depend on the manufacturer Refer to the manuals provided with your anti theft locking device f...

Страница 13: ...o not comply with the VESA standard screw specifications the length of the screws may differ depending on the wall mount specifications Do not fasten the screws too firmly This may damage the product...

Страница 14: ...ned on Custom Key Custom Key is used to directly access the function set in Setup Custom Key Setup Custom Key Return Eye Saver Mode PIP PBP Adaptive Picture Auto Source Switch Go to System Setup Custo...

Страница 15: ...ged Eye Saver Mode Volume Source Eye Saver Mode Off Features The Direct Key Guide screen shows if Eye SaverMode is enabled Off Low High When the product not displays the OSD menu the 5 Way Button coul...

Страница 16: ...bles from both the product and the external device to prevent damage to the product due to a short circuit or over current 3 After all signal cables have been properly connected connect the power cabl...

Страница 17: ...rts are enabled when a PC is connected to the port using a USB Type C cable S27A80 U model only Connect to a USB device S27A80 S32A80 model only Connects to a PC using a USB cable Compatible with a US...

Страница 18: ...ction Using an HDMI DVI Cable When using HDMI DVI cable audio may not be supported according to source device The optimum resolution may not be available with an HDMI DVI cable Connection Using an DP...

Страница 19: ...pending on the cable specification and condition Do not quickly connect or disconnect the connector and power cable because it requires some time Due to the compatibility issue the function may not be...

Страница 20: ...ed problems caused by OS drive programs or software please contact relevant suppliers With the launch of various USB devices on the market we cannot guarantee that our products are matched with all US...

Страница 21: ...e the resolution on your PC to the optimum setting If the optimum resolution is not selected the message will appear up to three times for a specified time even when the product is turned off and on a...

Страница 22: ...Eco Saving Plus is enabled This menu is not available when Game Mode is enabled This menu is not available when Eye SaverMode is enabled This menu is not available when PIP PBP Mode is enabled In PC...

Страница 23: ...rt all of these signals Brightness You can adjust the general brightness of the picture Range 0 100 A highervalue will make the picture appear brighter This menu is not available when Picture Mode is...

Страница 24: ...enabled This menu is not available when Eye SaverMode is enabled This menu is not available when PIP PBP Mode is enabled Black Level If a DVD player or set top box etc is connected to the product via...

Страница 25: ...g on the ports provided with the product Changing the Screen Ratio is available when the following conditions are satisfied The input source is 480p 576p 720p or1080p and product can display normally...

Страница 26: ...light when running Adaptive Picture This menu is not available when sRGB is enabled Eye SaverMode Set to an optimum picture quality suitable for eye relaxation PIP PBP 2nd 3rd Description PIP PBP Mode...

Страница 27: ...not be supported depending on the ports provided with the product Changing the Screen Ratio is available when the following conditions are satisfied The input source is 480p 576p 720p or1080p and pro...

Страница 28: ...position up or down Language Set the menu language A change to the language setting will only be applied to the onscreen menu display Display Time Set how long the menu window will remain on screen fo...

Страница 29: ...PIP PBP Mode is enabled This menu is not available when Picture Mode is set to Dynamic Contrast mode Off TimerPlus Off Timer Off Timer Turn on Off Timer mode Turn Off After The off timer can be set wi...

Страница 30: ...t appropriate a blank screen may appear In this case check the specifications of the device Auto Source Switch Auto Source Switch When there is no signal the display automatically switches to the newl...

Страница 31: ...solution and data transfer speed If you change the settings during data transfer the transfer may be canceled or data corruption may occur S27A80 U model only High Resolution If High Resolution is sel...

Страница 32: ...orming update make sure that only one BIN file bin is saved in the root directory If the No USB devices detected Please check and try again message is displayed this is probably due to the following r...

Страница 33: ...hortcut icon does not appear press the F5 key Restrictions and Problems with the Installation The Easy Setting Box installation may be affected by the Graphics Card Motherboard and the Networking Envi...

Страница 34: ...nd cables Check the following Installation issue Blank spaces are found on all foursides of the screen when an HDMI orHDMI DVI cable is connected to the product and PC The blank spaces found on the sc...

Страница 35: ...ges left on the screen Check that the resolution and frequency for the PC are within the range of resolution and frequency compatible with the product Next if required change the settings referring to...

Страница 36: ...f the volume is still low after turning it up to the maximum level adjust the volume on your PC sound card or software program Video is available but there is no sound Sound cannot be heard if an HDMI...

Страница 37: ...n refresh rate under Monitorsettings How can I change the resolution Windows 7 Go to Control Panel Appearance and Personalization Display Screen Resolution Adjust Resolution Windows 8 Windows 8 1 Go t...

Страница 38: ...ditions Operating Temperature 50 F 104 F 10 C 40 C Humidity 10 80 non condensing Storage Temperature 4 F 113 F 20 C 45 C Humidity 5 95 non condensing Plug and Play This product can be installed and us...

Страница 39: ...to the graphics card user manual Resolution Horizontal Frequency kHz Vertical Frequency Hz Pixel Clock MHz Sync Polarity H V Port HDMI IN DP IN USB Type C IN VESA 640 x 480 31 469 59 940 25 175 O O MA...

Страница 40: ...om the left to the right side of the screen is called a horizontal cycle The reciprocal number of a horizontal cycle is called horizontal frequency Horizontal frequency is measured in kHz Vertical Fre...

Страница 41: ...ogram If customer requests software installation and setup for the product If a service technician removes cleans dusts or foreign materials inside of the product If customer requests an installation...

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