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Troubleshooting

English

64

 

Tr

ouble

shoo

ting

Do you hear abnormal sounds from the refrigerator?

Before calling for service, review the checkpoints below. Any service calls related to 
normal sounds will be charged to the user.

These sounds are normal.

•  When starting or ending an operation, the refrigerator may make sounds similar to a 

car engine igniting. As the operation stabilizes, the sounds will decrease. 

Clicking! 
or Chirping!

Buzzing! 

•  While the fan is operating, these sounds may occur. When the refrigerator reaches the 

set temperature, no fan sound will occur. 

SSSRRR!

Whir!

•  During a defrost cycle, water may drip on the defrost heater, causing sizzling sounds.

HiSS!

Untitled-12   64

2018-06-04     11:50:25

Содержание RT6500M

Страница 1: ...Refrigerator User manual RT18M RT21M Free Standing Appliance Untitled 12 1 2018 06 04 11 50 11...

Страница 2: ...tips for proper usage 21 Saving Energy Tips 23 This appliance is intended to be used in household and similar applications such as 24 Instructions about the WEEE 24 Installation 25 Refrigerator at a...

Страница 3: ...This appliance can be used by children aged from 8 years and above and persons with reduced physical sensory or mental capabilities or lack of experience and knowledge if they have been given supervi...

Страница 4: ...s product In order to avoid the creation of a flammable gas air mixture if a leak in the refrigerating circuit occurs the size of the room in which the appliance may be sited depends on the amount of...

Страница 5: ...symbols WARNING Hazards or unsafe practices that may result in severe personal injury property damage and or death CAUTION Hazards or unsafe practices that may result in severe personal injury and or...

Страница 6: ...This appliance contains a small amount of isobutane refrigerant R 600a a natural gas with high environmental compatibility that is however also combustible When transporting and installing the applia...

Страница 7: ...her end Do not bend the power cord excessively or place heavy objects on it Do not pull or excessively bend the power cord Do not twist or tie the power cord Do not hook the power cord over a metal ob...

Страница 8: ...ot crushed or damaged by the back of the refrigerator Keep the packing materials out of reach of children There is a risk of death from suffocation if a child puts the packing materials on his or her...

Страница 9: ...he snap rings and water tube clips out of children s reach The refrigerator must be safely grounded Always make sure that you have grounded the refrigerator before attempting to investigate or repair...

Страница 10: ...ower supplies at the rear of the appliance Installation cautions CAUTION Allow sufficient space around the refrigerator and install it on a flat surface Keep the ventilation space in the appliance enc...

Страница 11: ...h the inside walls of the freezer or products stored in the freezer with wet hands This may cause frostbite Do not put a container filled with water on the refrigerator If spilled there is a risk of f...

Страница 12: ...pliance inside the refrigerator freezer unless they are of a type recommended by the manufacturer If you smell pharmaceutical or smoke pull out power plug immediately and contact your Samsung Electron...

Страница 13: ...t place a lighted candle in the refrigerator for removing bad odours This may result in an electric shock or fire Do not stand on top of the appliance or place objects such as laundry lighted candles...

Страница 14: ...rk may result in explosion or fire Use only the LED Lamps provided by the manufacturer or its service agents Bottles should be stored tightly together so that they do not fall out This product is inte...

Страница 15: ...ut of the socket before changing the interior lamps of the refrigerator Otherwise there is a risk of electric shock If you experience difficulty changing a non LED light contact a Samsung service cent...

Страница 16: ...rator as this can obstruct free air circulation in the refrigerator compartment Wrap food up properly or place it in airtight containers before putting it into the refrigerator Please observe maximum...

Страница 17: ...he inside and leave the doors open Otherwise odor and mold may develop If the refrigerator is disconnected from the power supply you should wait for at least five minutes before plugging it back in Wh...

Страница 18: ...ntry Examples of vegetable oil olive oil corn oil grape seed oil etc Cleaning cautions CAUTION Do not spray water directly on the inside or outside the refrigerator There is a risk of fire or electric...

Страница 19: ...g to do so may result in an electric shock or fire Use a clean sponge or soft cloth and a mild detergent in warm water to clean the refrigerator Do not use abrasive or harsh cleansers such as window s...

Страница 20: ...oduct When disposing of this refrigerator remove the door door seals and door latch so that small children or animals cannot become trapped inside Children should be supervised to ensure that they do...

Страница 21: ...of door openings while the power is off Should the power failure last more than 24 hours remove and discard all frozen food The refrigerator might not operate consistently frozen contents can thaw or...

Страница 22: ...frozen food in several layers of newspaper Do not re freeze frozen foods that have thawed completely The temperature of two star section sections or compartment compartments which have two star symbo...

Страница 23: ...u can then use the low temperatures of the frozen products to cool food in the refrigerator Do not keep the door of the refrigerator open for too long when putting food in or taking food out The short...

Страница 24: ...onic accessories e g charger headset USB cable should not be disposed of with other household waste at the end of their working life To prevent possible harm to the environment or human health from un...

Страница 25: ...material in compliance with the local regulations Refrigerator at a glance NOTE The actual image and provided component parts of the refrigerator may differ depending on the model and the country 02...

Страница 26: ...The refrigerator is designed to operate normally in the temperature range specified by its class rating Class Symbol Ambient Temperature range C IEC 62552 ISO 15502 ISO 8561 Extended Temperate SN 10 t...

Страница 27: ...nstallation B D C A Model RT18 RT21 Depth A 810 mm 810 mm Width B 729 mm 836 mm Height C 1669 mm 1694 mm Overall Height D 1697 mm 1722 mm 03 01 03 05 02 04 RT18 RT21 01 more than 50 mm recommended 02...

Страница 28: ...or or approximately 90 kg To protect the floor put a large piece of cardboard on each leg of the refrigerator Once the refrigerator is in its final position do not move it unless necessary to protect...

Страница 29: ...unit is for stability purposes Turn the leveling legs clockwise to lower the position or turn counter clockwise to raise CAUTION In all cases including door reversal to prevent the refrigerator from...

Страница 30: ...ater source Do not install the water line in areas where temperatures fall below the freezing point When using any electrical device such as a motorized drill during installation be sure the device is...

Страница 31: ...ression fitting Not supplied 06 Molded end Bulb 07 Compression nut B 6 35 mm Not supplied 08 Plastic tubing A Not supplied 1 Connect the household water line to the assembled compression fitting If yo...

Страница 32: ...ary parts illustrated in this section are not provided You must purchase the water filter and the water filter installation kit at a local Samsung service center To connect to the water supply line 01...

Страница 33: ...e 1 Connect the plastic line from the rear of the refrigerator to the outlet of the cartridge holder until the plastic line is fully inserted 2 Clamp either ends of the cartridge holder using the plas...

Страница 34: ...that ship with this refrigerator are properly packed for transportation and safety reasons Unpack those accessories and put them in place Door guards There are four door guards provided with the produ...

Страница 35: ...Maker optional To purchase a new auto ice maker part type RA TIMO63PP AA visit the website www samsung com or contact your retailer Ice maker kit Ice maker Ice bucket Tools required not provided Phil...

Страница 36: ...2 Remove the screws x2 from the cover and then remove the cover by pulling it to the front 3 Connect the wire connector of the ice maker to the socket marked in the figure on the main unit Make sure...

Страница 37: ...y normally CAUTION If you don t intend to use the ice maker or if you are going for a business trip or vacation turn off the ice maker Do not turn the ice maker on without the ice bucket in place The...

Страница 38: ...and the motor will run smoothly 4 Wait until the refrigerator reaches the set temperature Now the refrigerator is ready for use STEP 8 Final check When installation is complete confirm that The refrig...

Страница 39: ...ions Feature panel Type A 01 04 02 03 Type B 01 04 02 03 01 Power Freeze Ice Maker applicable models only 02 Freezer Freezer Convert 03 Fridge Fridge On Off 04 Power Cool Operations Untitled 12 39 201...

Страница 40: ...hours and then returns to the previous temperature NOTE Using Power Freeze increases power consumption Make sure you turn it off and return to the previous temperature if you do not intend to use it I...

Страница 41: ...e instructions as mentioned above NOTE If you press and hold Freezer Convert for 3 seconds in other modes the refrigerator switches to selection mode where you can press Freezer Convert to select a di...

Страница 42: ...beverages in the refrigerator when the refrigeration or freezer functions are set to Off mode 10 C is not cool enough to prevent spoilage 04 Power Cool 3 sec Power Cool Power Cool speeds up the coolin...

Страница 43: ...o the maximum level A marked on the inner rear of the tray 3 Slide the tray back into position NOTE The ice making time depends on your temperature settings NOTE Make sure the ice cube storage bin is...

Страница 44: ...1 2 days Discard the first 1 2 buckets of ice to remove impurities in the water supply system When the upper ice tray is full use the lower ice tray A If the auto ice maker does not make ice remove th...

Страница 45: ...the power source before doing the reversal You must wait for at least an hour after door reversing is complete This is to prevent electric shock that could occur Tools required not provided Phillips...

Страница 46: ...e doors 1 Use a Phillips screwdriver to loosen the screws x3 in three holes on the top table Then gently pull out the top table 2 Decouple the wire connectors 3 Loosen the bolts on the top hinge 4 Gen...

Страница 47: ...aintenance 5 Use the screwdriver and the wrench to loosen the bolts and remove the middle hinge 6 Gently slide the fridge door out of the hinge shaft and then pull up to remove Untitled 12 47 2018 06...

Страница 48: ...e STEP 2 Remove the hinge and the door shaft 1 Use the screwdriver to remove the screw on the bottom hinge 2 Use the screwdriver to remove the hinge bolt Then use the wrench to remove the door shaft U...

Страница 49: ...care and then do the following 1 Remove the auto closer and the stopper from the bottom of the fridge door Then reinsert them on the opposite side of the fridge door as shown 2 Use a flat head screwdr...

Страница 50: ...bar cover and the top hinge 1 Pull up to remove the bar cover on the top of the freezer door 2 Remove the top hinge with its cover 3 Separate the top hinge from the hinge cover 4 Arrange the door wire...

Страница 51: ...51 Maintenance 5 Remove the cap spacer and then reinsert it on the opposite side 6 Remove the door shaft from the top hinge flip it 180 degrees as shown and then reinsert it Untitled 12 51 2018 06 04...

Страница 52: ...eat screwdriver to remove the flange screw cap to reveal the flange screw Use a Phillips screwdriver to remove the flange screw and then tighten it on the opposite side Finally close the flange screw...

Страница 53: ...head screwdriver to remove both the hinge grommet on one side and the hinge hole cap on the other side Reinsert them on their respective opposite side 6 Gently slide the fridge door into the correctio...

Страница 54: ...own and then tighten it until it is securely in place 2 Insert the hinge bolt into the bottom hinge plate from the top as shown and then tighten it until it is securely in place 3 Position the bottom...

Страница 55: ...ning parts 1 Insert and tighten the top hinge on the opposite side 2 Detach the hinge cover manually from the top table 3 Arrange the door wire in the hinge cover before placing the hinge cover onto t...

Страница 56: ...Connect the wire connectors 5 Remove the hinge hole cap from the top table and then reinsert it on the opposite side 6 Insert the top table and then fix it firmly to the refrigerator using the screws...

Страница 57: ...by 180 degrees and then reattach them NOTE In the future you might want to return the doors to their initial position before the doors were reversed In that case refer to the instructions on the previ...

Страница 58: ...To remove the shelf hold it with both hands and lift to release from the rear hooks Then pull it halfway to the front Fresh room Slide out the Slide shelf of Fresh room Vegetable drawers Gently lift u...

Страница 59: ...the front of the drawer and slide out 2 Hold it with both hands and slide out the vegetable shelf Door guards Slightly lift up and pull out the door guard CAUTION To prevent accidents empty the door g...

Страница 60: ...rigerator to turn the refrigerator on NOTE If you have removed any removable parts such as shelves for cleaning refer to the overall layout in the What s included section to make sure you have reinser...

Страница 61: ...clearance between refrigerator and sides rear We recommend that the gap between the refrigerator and nearby walls or cabinets is more than 50 mm Vacation mode is activated Deactivate vacation mode The...

Страница 62: ...frigerator vents Frost on interior walls Door is not closed properly Make sure food does not block the door Clean the door gasket Fruits or vegetables are frozen Fruits or vegetables are stored in the...

Страница 63: ...e the ice maker is turned on Press and hold Power Freeze for 3 seconds and check if the corresponding indicator turns on The wire connector of the ice maker is not connected properly Make sure the wir...

Страница 64: ...When starting or ending an operation the refrigerator may make sounds similar to a car engine igniting As the operation stabilizes the sounds will decrease Clicking or Chirping Buzzing While the fan i...

Страница 65: ...eases plastic parts contract and expand creating knocking noises These noises occur during the defrosting cycle or when electronic parts are working Cracking For ice maker models When the water valve...

Страница 66: ...Memo Untitled 12 66 2018 06 04 11 50 25...

Страница 67: ...Memo Untitled 12 67 2018 06 04 11 50 25...

Страница 68: ...Landline OTH PRODUCT 1 800 10 726 7864 PLDT Toll Free 1 800 8 726 7864 Globe Landline and Mobile 02 422 2111 Standard Landline www samsung com ph support SINGAPORE 1800 7267864 1800 SAMSUNG Other 1800...

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