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Troubleshooting
/
Odors
Symptom
Possible causes
Solution
Refrigerator has
odors.
• Spoiled food.
• Clean the refrigerator and
remove any spoiled food.
• Food with strong odors.
• Make sure strong smelling
food is wrapped airtight.
Frost
Symptom
Possible causes
Solution
Frost around the
vents.
• Food is blocking the vents.
• Make sure no food blocks
the refrigerator vents.
Frost on interior
walls.
• Door is not closed properly.
• Make sure food does not
block the door. Clean the
door gasket.
Fruits or vegetables
are frozen.
• Fruits or vegetables are
stored in the Fresh/Chef
Zone.
• The Fresh/Chef Zone is only
for meat/fish.
Condensation
Symptom
Possible causes
Solution
Condensation forms
on the interior walls.
• If door is left open,
moisture enters the
refrigerator.
• Remove the moisture and
do not open the door for a
long time.
• Food with high moisture
content.
• Make sure food is wrapped
airtight.
RT3000TH_DA68-03374F-00_EN+HI.indd 47
2019-12-05 3:31:57