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The CI+ does not work.

 

Your Samsung TV conforms to the CI+ 1.4 standards.

 

Where a CI+ Common Interface module is incompatible with this device, then please 
remove the module and contact the CI+ operator for assistance.

The remote control does not work.

 

Check if the power indicator at the bottom of the TV blinks when you press the remote's 
Power button. If it does not, replace the remote control's batteries.

 

Make sure that the batteries are installed with their poles (+/–) in the correct direction.

 

Try pointing the remote directly at the TV from 1.5-1.8 m away.

 

If your TV came with a Samsung Smart Remote (Bluetooth Remote), make sure to pair the 
remote to the TV.

The cable box or satellite box remote control doesn’t turn the TV on or 

off or adjust the volume.

 

Programme the cable box or satellite box remote control to operate the TV. Refer to the 
cable box or satellite box user manual for the SAMSUNG TV code.

The TV settings are lost after 5 minutes.

 

The TV is in the 

Retail Mode

. Change the 

Usage Mode

 in the 

General

 Menu to 

Home Mode

  

(

 >   

Settings

 > 

General

 > 

System Manager

 > 

Usage Mode

 > 

Home Mode

).

Intermittent Wi-Fi

 

Make sure the TV has a network connection (  >   

Settings

 > 

General

 > 

Network

 > 

Network Status

).

 

Make sure the Wi-Fi password is entered correctly.

 

Check the distance between the TV and the modem or access point. The distance should 
not exceed 15.2 m.

 

Reduce interference by not using or turning off wireless devices. Also, verify that there are 
no obstacles between the TV and the modem or access point. (The Wi-Fi strength can be 
decreased by appliances, cordless phones, stone walls/fireplaces, etc.)

Single story

Multi story

Wireless access point

Wireless repeater

 

Contact your Internet Service Provider (ISP) and ask them to reset your network circuit to 
re-register the MAC addresses of your new modem or access point and the TV.

English - 29

Содержание QE75Q90RAT

Страница 1: ...USER MANUAL Thank you for purchasing this Samsung product To receive more complete service please registeryour product at www samsung com Model Serial No ...

Страница 2: ...ownload the manuals and see its contents on your PC or mobile device Learning the e Manual s assistance functions Some menu screens cannot be accessed from the e Manual Search Select an item from the search results to load the corresponding page Index Select a keyword to navigate to the relevant page The menus may not appear depending on the geographical area Recent pages Select a topic from the l...

Страница 3: ...DMI 2 USB Remote Access Connection Guide Universal Remote The image on your TV may differ from the image above depending on the model and geographical area e Manual Get help from a detailed on screen user s manual built into your TV Bixby Access and control menu options and functions using Bixby The image on your TV may differ from the image above depending on the model and geographical area Engli...

Страница 4: ...ake any kind of contact with any internal part of this product DC voltage Rated voltage marked with this symbol is DC voltage This symbol indicates that this product has included important literature concerning operation and maintenance Caution Consult instructions for use This symbol instructs the user to consult the user manual for further safety related information The slots and openings in the...

Страница 5: ...ue to lightning and power line surges Before connecting the AC power cord to the DC adaptor outlet make sure that the voltage designation of the DC adaptor corresponds to the local electrical supply Never insert anything metallic into the open parts of this apparatus This may cause a danger of electric shock To avoid electric shock never touch the inside of this apparatus Only a qualified technici...

Страница 6: ...connect the power cord and contact a Samsung service centre To clean this apparatus unplug the power cord from the wall outlet and wipe the product with a soft dry cloth Do not use any chemicals such as wax benzene alcohol thinners insecticide aerial fresheners lubricants or detergents These chemicals can damage the appearance of the TV or erase the printing on the product Do not expose this appar...

Страница 7: ...V 14 Safety Precaution Securing the TV to the wall to prevent falling 15 Installing a sound bar sold separately 16 04 The TV Control Stick Using the TV Controller 17 05 The Remote Control About the Buttons on the Remote Control 18 06 The Samsung Smart Remote About the Buttons on the Samsung Smart Remote 20 Installing batteries into the Samsung Smart Remote 21 About the Samsung Smart Remote 21 Cont...

Страница 8: ...l 27 Editing external devices 27 Using additional functions 27 10 Troubleshooting and Maintenance Troubleshooting 28 What is Remote Support 30 Eco Sensor and screen brightness 31 Caring for the TV 31 11 Specifications and Other Information Specifications 32 Environmental Considerations 32 Decreasing power consumption 33 Licences 33 Warranty Card 35 WARRANTY CONDITIONS 35 English 8 ...

Страница 9: ...ck for any accessories hidden behind or in the packing materials when opening the box An administration fee may be charged in the following situations a An engineer is called out at your request but it is found that the product has no defect i e where the user manual has not been read b You bring the unit to a repair centre but it is found that the product has no defect i e where the user manual h...

Страница 10: ...e that both connectors are fully and firmly connected If either connecter is not connected properly there is a danger of severe electric shock 2 Connect the One Connect AC power cord to the One Connect and then connect the cord to a wall outlet as shown in Step 5 above WARNING Follow the directions exactly Be sure to connect the power cord to the wall outlet as the last step Always disconnect the ...

Страница 11: ...o the figure on the previous page for the correct arrangement Take care not to subject the cable to any of the actions below The One Invisible Connection contains a power circuit You could damage the cable and subject yourself to an electric shock Handle the One Connect box carefully It is heavy Bending Twisting Pulling Pressing on Electric shock CLASS 1 LASER PRODUCT One Invisible Connection Caut...

Страница 12: ...03 Assembling the TV Attaching the TV to the Stand x 4 x 4 Make sure you have all the accessories shown and that you assemble the stand following the provided assembly instructions English 12 ...

Страница 13: ... solid wall perpendicular to the floor Before attaching the wall mount to surfaces other than plaster board contact your nearest dealer for additional information If you install the TV on a ceiling or slanted wall it may fall and result in severe personal injury Standard dimensions forwall mount kits are shown in the table on the next page If you are installing a third party wall mount note that t...

Страница 14: ...r product damage or personal injury when a non VESA or non specified wall mount is used orwhen the consumer fails to follow the product installation instructions Do not mount the TV at more than a 15 degree tilt Always have two people mount the TV onto a wall Providing properventilation foryour TV When you install your TV and One Connect maintain a distance of at least 10 cm between the TV and One...

Страница 15: ... may fall causing serious personal injury or death Many injuries particularly to children can be avoided by taking simple precautions such as Using cabinets or stands recommended by the manufacturer of the television set Only using furniture that can safely support the television set Ensuring the television set is not overhanging the edge of the supporting furniture Not placing the television set ...

Страница 16: ...and the brackets fixed to the wall with a durable heavy duty string and then tie the string tightly Install the TV near the wall so that it does not fall backwards Connect the string so that the brackets fixed to the wall are at the same height as or lower than the brackets fixed to the TV The product colour and shape may vary depending on the model Installing a sound bar sold separately When you ...

Страница 17: ...n the menu press the directional buttons on the TV Controller to move the focus to the item and then press the button on the TV Controller The screen may dim if the protective film on the SAMSUNG logo or the bottom of the TV is not detached Please remove the protective film Control menu Smart Hub Source Settings Power off Return TV Controller Remote control sensor Press button Display the Control ...

Страница 18: ...e TV screen Use these buttons with specific features Use these buttons according to the directions on the TV screen Displays the Guide screen Displays information about the current programme or content Moves the cursor selects the on screen menu items and changes the values seen on the TV s menu P Power Turns the TV on and off Adjusts the volume Alternately selects Teletext mode Full TTX Double TT...

Страница 19: ...remote control near special fluorescent lights or neon signs Alkaline batteries are recommended for longer battery life 1 Gently pull on the battery cover s notch and then remove the cover completely once it comes loose 2 Insert 2 AAA alkaline batteries making sure to align the positive and negative polarities correctly 3 Place the battery cover on the remote control and insert the cover into the ...

Страница 20: ...e playback controls appear Using these controls you can control the media content that is playing Smart Hub Returns to the Home Screen VOL Volume Move the button up or down to adjust the volume To mute the sound press the button When pressed for1 second or more the Accessibility Shortcuts menu appears CH Channel Move the button up or down to change the channel To see the Guide screen press the but...

Страница 21: ...are oriented correctly When done slide the body of the remote until it is nearly in its original position 5 Turn the remote over press and hold the button on the top rear and then slide the body of the remote down into place Alkaline batteries are recommended for longer battery life About the Samsung Smart Remote When you start the TV for the first time by pressing the P Power button on the Samsun...

Страница 22: ...t Remote pairs to the TV automatically If the Samsung Smart Remote does not pair to the TV automatically point it at the remote control sensor of the TV and then press and hold the and buttons simultaneously for 3 seconds or more The Samsung Smart Remote can only be paired to one TV at a time English 22 ...

Страница 23: ...r TV s remote control without any additional setup Certain external devices connected to the TV may not support the universal remote feature Do not place any obstacles in front of an external device and TV s logo It may cause signals from the remote control to be transmitted improperly The TV memorises both the external device and its connection port HDMI 1 HDMI 2 etc If you have difficulty contro...

Страница 24: ...suit yourviewing environment Initial setup When you turn on your TV for the first time it immediately starts the Initial Setup The Initial Setup allows you to configure the basic settings for the TV to operate such as broadcast reception channel search and network connection at one time Before starting the Initial Setup be sure to connect external devices first To use the TV s smart features the T...

Страница 25: ... Guide for more instructions on supported external devices For more information about connections see the e Manual chapter Connections Make sure you have the correct cable before plugging it in Illustrations of common plugs and ports are shown below Cable Plugs Ports HDMI USB Optical Warning Do not plug cables in upside down Be sure to check the orientation of the plug before plugging it in Englis...

Страница 26: ...to the Internet using a standard access point or modem Wireless IP access point or modem with a DHCP Server LAN Cable Not Supplied The LAN Port on the Wall Network Connection Wired There are three main ways to connect your TV to your network using cable depending on your network setup They are illustrated starting below The LAN Port on the Wall LAN Cable Not Supplied The TV will not be able to con...

Страница 27: ...pending on the port type Universal Remote You can control external devices connected to the TV using a Samsung remote control To control external devices register them by following the instructions on the screen Edit You can rename the input ports and change the device icons Information You can view the detailed information about the external devices connected to the TV Add to Home You can add the...

Страница 28: ...ith the remote control If the TV turns on refer to The remote control does not work There is no picture video sound or a distorted picture video sound from an external device or Weak or No Signal is displayed on the TV or you cannot find a channel Make sure the connection to the device is correct and that all cables are fully inserted Remove and reconnect all cables connected to the TV and the ext...

Страница 29: ...o operate the TV Refer to the cable box or satellite box user manual for the SAMSUNG TV code The TV settings are lost after 5 minutes The TV is in the Retail Mode Change the Usage Mode in the General Menu to Home Mode Settings General System Manager Usage Mode Home Mode Intermittent Wi Fi Make surethe TVhas a network connection Settings General Network NetworkStatus Make sure the Wi Fi password is...

Страница 30: ...o can remotely Diagnose your TV Adjust the TV settings foryou Perform a factory reset on your TV Install recommended firmware updates How does Remote Support work You can easily get Samsung Remote Support service foryour TV 1 Call the Samsung Contact Centre and ask for remote support 2 Open the menu on your TV and go to the Support section Settings Support 3 Select Remote Management then read and ...

Страница 31: ...s off before watching TV The exterior and screen of the TV can get scratched during cleaning Be sure to wipe the exterior and screen carefully using a soft cloth to prevent scratches Do not spray water or any liquid directly onto the TV Any liquid that goes into the product may cause a failure fire or electric shock To clean the screen turn off the TV then gently wipe away smudges and fingerprints...

Страница 32: ... 285 3 mm Weight Without Stand With Stand 20 5 kg 24 7 kg 27 8 kg 34 7 kg Model Name QE75Q90R Display Resolution 3840 x 2160 Screen Size Measured Diagonally 75 inches 189 cm Sound Output 60 W Dimensions W x H x D Body With stand 1675 8 x 961 7 x 39 9 mm 1675 8 x 1053 5 x 317 6 mm Weight Without Stand With Stand 42 4 kg 52 4 kg Environmental Considerations Operating Temperature Operating Humidity S...

Страница 33: ...label rating attached to the back of the TV For some models you can see the label rating inside the cover terminal Decreasing power consumption When you shut the TV off it enters Standby mode In Standby mode it continues to draw a small amount of power To decrease power consumption unplug the power cord when you don t intend to use the TV for a long time Licences The terms HDMI and HDMI High Defin...

Страница 34: ...Hz WLAN Wi Fi function of this equipment may only be operated indoors BT max transmitter power 100mW at 2 4GHz 2 4835GHz Wi Fi max transmitter power 100mW at 2 4GHz 2 4835GHz 5 15GHz 5 35GHz 5 47GHz 5 725GHz For information on Samsung s environmental commitments and product specific regulatory obligations e g REACH WEEE Batteries visit http www samsung com uk aboutsamsung samsungelectronics corpor...

Страница 35: ...anufactured This warranty will not cover and no re imbursement will be made for such adaptation nor any damage which may result 5 This warranty covers none of the following a Periodic check ups maintenance and repair or replacement of parts due to normal wear and tear b Cost relating to transport removal or installation of the product c Misuse including the failure to use this product for its norm...

Страница 36: ...ating to Samsung products please contact the SAMSUNG customer care centre Country Customer Care Centre Web Site IRELAND EIRE 0818 717100 www samsung com ie support UK 0330 SAMSUNG 7267864 www samsung com uk support 2019 Samsung Electronics Co Ltd All rights reserved 00 ...

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