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External Device Connectivity Issues

When the TV has difficulties connecting to external devices such as a PC, game console or mobile device, these
steps may help resolve the problem.

The problem

Try this!

The "Mode Not Supported" message
appears.

Adjust the output resolution of the external device to a resolution supported by
the TV.

The video is OK but there is no audio.

If you are using an HDMI connection, check the audio output setting on your PC.

If you are using a DVI to HDMI cable, a separate audio cable is required.

To listen to the computer sound, connect external speakers to the audio output
connection of the computer.

I want to connect to a PC and mobile
device via screen mirroring.

To wirelessly connect the TV to your PC, read the instructions at

Screen

Sharing (Wireless)

Connection Guide

, and then try to connect.

•

Source

Connection Guide

Screen Sharing (Wireless)

Confirm that the TV and your PC are connected to the same network.

To wirelessly connect the TV to your mobile device, read the instructions at

Smartphone

Screen Sharing (Smart View)

Connection Guide

, and then try

to connect.

•

Source

Connection Guide

Smartphone

Screen Sharing

(Smart View)

For more information in The Terrace for business, refer to the provided
user manual.

If the TV has difficulties connecting to your PC or mobile device due to
surrounding radio interferences, change the frequency of the wireless access
band, and then try to connect.

No screen appears when connecting the
TV to an external device.

For more information about how to connect an external device, run

Connection

Guide

•

Source

Connection Guide

Make sure that the external device is connected securely and turned on. Move
to

Sources

to switch to other input sources.

•

Source

Sources

Using

HDMI Troubleshooting

, you can check the connection to HDMI cable and

external devices (takes approximately 2 minutes).

•

Source

Connection Guide

Video Device

HDMI

Troubleshooting

When using a set-top box or cable box, check the broadcast signals or the
network that is connected to the external device.

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Содержание QE55LST7TAU

Страница 1: ...ve more complete service please register your product at www samsung com Model Serial No To directly go to the page that provides instructions on how to use the manual for visually impaired users select the Menu Learning Screen link below Menu Learning Screen Link ...

Страница 2: ...68 Using the e Manual 71 Using the Internet 72 Playing pictures video music 78 Using Bixby TV Viewing 82 Using the Guide 85 Recording Programmes 87 Setting Up a Schedule Viewing 89 Using Timeshift 89 Buttons and functions available while recording a programme or Timeshift 91 Using the Channel List 92 Editing channels 93 Using a Personal Favourites List 94 TV Viewing Support Functions Picture and S...

Страница 3: ...solutions for Video Signals 158 Supported Resolutions for HDBT 159 Read Before Using Bluetooth Devices 160 Licences Other Information Troubleshooting Picture Issues 162 Testing the picture Sound and Noise Issues 166 Testing the sound Channel and Broadcast Issues External Device Connectivity Issues Network Issues Anynet HDMI CEC Issues Remote Control Issues Recording Issues Apps Media Files Voice A...

Страница 4: ...rnet There is No Sound or the Speakers are Making an Odd Sound 206 When no sound comes out of the TV or the sound is breaking up The Remote Control does not Work 213 When the remote control does not work Updating the Software 218 Updating the latest TV s software Accessibility Guidance Menu Learning Screen 225 Using the Remote control 227 Using the accessibility menu 231 Using the TV with Voice Gu...

Страница 5: ...product s model Video Device HDMI Smartphone Screen Sharing Smart View SmartThings Apple AirPlay NFC on TV Tap View PC HDMI Screen Sharing Wireless Apple AirPlay Input Device Remote Control Keyboard Mouse USB Gamepad Bluetooth Device Game Console HDMI External Storage USB Flash Drive Hard Disk Drive HDD Using HDMI Troubleshooting you can check the connection to HDMI cable and external devices take...

Страница 6: ...you connect a cable box or satellite box It is best to connect the both connectors using a Multi Switch or DiSEqC Switch etc and to set Aerial Connection Type to Dual A connection method may differ depending on the model or geographical area The DVB T2 system may not be supported depending on the geographical area 6 ...

Страница 7: ...ettings General Network Open Network Settings Wired If you connect a LAN cable the TV automatically accesses the Internet If the TV does not automatically connect to the network refer to Network Issues in Troubleshooting Use a CAT 7 STP type cable for the connection Shielded Twisted Pair The TV will not be able to connect to the Internet if your network speed is below 10 Mbps This function may not...

Страница 8: ...Wireless Make sure that you have the wireless access point s SSID name and password settings before attempting to connect The network name SSID and security key are available on the wireless access point s configuration screen See the wireless access point s user manual for more information 8 ...

Страница 9: ... list and enter the network name SSID If your wireless access point has a WPS or PBC button select Use WPS at the bottom of the list and then push the WPS or PBC button on your access point within 2 minutes The TV will connect automatically To view or delete previously connected network names SSIDs move the focus to Manage Saved Networks and then press the Select button To disconnect Wi Fi select ...

Страница 10: ...n the model or geographical area Connecting an IP control device to the TV Settings General Network Expert Settings IP Remote You can connect an IP control device to the TV remotely to manage your IP device To use this function Power On with Mobile must be turned on Turning this feature on may allow other IP control devices to control your TV We recommend turning this feature on only if an authori...

Страница 11: ...hical area Using the Tap View Tap your mobile device on the TV you can watch the Multi View or mobile device s screen through the TV screen This function may not be supported depending on the model This function is available in Samsung mobile devices with Android 8 1 or higher 1 Enable Tap View on your mobile device For more information about configuration refer to Enabling the Tap View below for ...

Страница 12: ...hat support Multi View While running Multi View app casting from your mobile device is run on Multi View This function is not available in some apps To stop this function press and hold the button on the remote control This function may not be supported depending on the model In some models you can view the image on the camera connected to the SmartThings app of your mobile device Q Symphony is no...

Страница 13: ...f a small screen on the full screen The focusing left or right screen appears as small window Sound Output You will hear the sound of the selected screen through another speaker connected to the TV This function may not be supported depending on the model Sound Distribution You will hear the sound of both screens at the same time by adjusting the ratio of each screens sound This function may not b...

Страница 14: ...name Image Description HDMI to HDMI Each cable simultaneously transmits digital video and audio signals from an external device to the HDMI port on the TV Cables are divided into various types according to the types of input output ports on external devices HDMI to MINI HDMI HDMI to Micro HDMI HDMI to USB Type C HDMI to DisplayPort Mini DisplayPort to HDMI 14 ...

Страница 15: ...video signals Component Component cables transmit analogue signals The video signal is separated and transmitted to the red green and blue terminals to provide HD 1080i pictures The audio signal is transmitted to the red and white terminals Composite Composite cables transmit analogue signals The video signal is transmitted to the yellow terminal and the audio signal is transmitted to the red and ...

Страница 16: ...the device automatically For more information refer to Controlling External Devices with a Samsung Remote Control Using the Universal Remote When a USB device is connected to the USB port a pop up message appears that lets you switch easily to the media content listed on the device This function may not be supported depending on the device and geographical area Editing the name and icon of an exte...

Страница 17: ... can add the port of an external device to the Home Screen for quick switching Using additional functions You can use the following features on the Source screen Remote Access Use the TV to access your PC via remote PC or Screen Sharing Wireless For more information refer to Using Remote Access Connection Guide Displays device connection instructions For more information about the Connection Guide...

Страница 18: ...ion error Some HDMI cables and devices may not be compatible with the TV due to different HDMI specifications This TV does not support HDMI Ethernet Channel Ethernet is a Local Area Network LAN built with coaxial cables standardised by the IEEE Use a cable shorter than 3 m to get the best UHD viewing quality Many computer graphics adaptors do not have HDMI ports but have DVI or DisplayPort ports i...

Страница 19: ... Optical on the Sound Output menu Settings Sound Sound Output Refer to the sound bar s user manual when connecting it to the TV An unusual noise coming from a connected audio device while you are using it may indicate a problem with the audio device itself If this occurs ask for assistance from the audio device s manufacturer Digital audio is only available with 5 1 channel broadcasts Connection n...

Страница 20: ...To check whether your mobile device supports Wi Fi Direct function refer to the mobile device s user manual The mobile device and your Smart TV must be connected to each other on the same network Use AirPlay if you are an iPhone or iPad user For more information refer to Source Connection Guide Smartphone Apple AirPlay This function may not be supported depending on the model The video or audio ma...

Страница 21: ...nd Peripherals You can control TV operations with your Samsung Smart Remote Pair external devices such as a keyboard for ease of use About the Samsung Smart Remote Learn about the buttons on the Samsung Smart Remote 21 ...

Страница 22: ...e information refer to Teletext Feature If the Colour Button appears with a number strip on the screen select the Colour Button and then select a specific colour by using the directional button up down left right Use this to access additional options that are specific to the feature in use Ambient Mode In TV mode press the button to enter Ambient Mode If you press the button when the TV is turned ...

Страница 23: ... app indicated by the button This function may not be supported depending on the model or geographical area Use the Samsung Smart Remote less than 6 m from the TV The usable distance may vary with the wireless environmental conditions The images buttons and functions of the Samsung Smart Remote may differ with the model or geographical area To use the Samsung Smart Remote to control a compatible e...

Страница 24: ...About the Samsung Smart Remote The Frame Learn about the buttons on the Samsung Smart Remote that comes with The Frame 24 ...

Страница 25: ...P code etc When pressed for 1 second or more for a channel that supports the teletext service the TTX menu appears on the TV screen For more information refer to Teletext Feature Colour button When pressed coloured buttons appear on the screen Use this button to access additional options that are specific to the feature in use To immediately set Brightness while enjoying Art mode press the button ...

Страница 26: ... app indicated by the button This function may not be supported depending on the model or geographical area Use the Samsung Smart Remote less than 6 m from the TV The usable distance may vary with the wireless environmental conditions The images buttons and functions of the Samsung Smart Remote may differ with the model or geographical area To use the Samsung Smart Remote to control a compatible e...

Страница 27: ...About the Samsung Smart Remote The Sero Learn about the buttons on the Samsung Smart Remote that comes with The Sero 27 ...

Страница 28: ...upports the teletext service the TTX menu appears on the TV screen For more information refer to Teletext Feature If the Colour Button appears with a number strip on the screen select the Colour Button and then select a specific colour by using the directional button up down left right Use this to access additional options that are specific to the feature in use Rotate Press the button to rotate t...

Страница 29: ...l area This button is not supported in the BST model Use the Samsung Smart Remote less than 6 m from the TV The usable distance may vary with the wireless environmental conditions The images buttons and functions of the Samsung Smart Remote may differ with the model or geographical area To use the Samsung Smart Remote to control a compatible external device that does not support HDMI CEC Anynet yo...

Страница 30: ...nd hold the and buttons simultaneously for 3 seconds or more The images buttons and functions of the Samsung Smart Remote may differ with the model or geographical area For more information about the Samsung Smart Remote refer to About the Samsung Smart Remote For more information about the Samsung Smart Remote that comes with The Frame refer to About the Samsung Smart Remote The Frame For more in...

Страница 31: ... Samsung devices with your TV s remote control without any additional setup For more information refer to Using Anynet HDMI CEC Specific external devices connected to the TV may not support the universal remote feature Do not place any obstacles in front of an external device and TV s logo It may cause signals from the remote control to be transmitted improperly The TV memorises both the external ...

Страница 32: ...y not support Anynet HDMI CEC You can configure the TV s Universal Remote to control third party cable boxes Blu ray players and home theatres that do not support HDMI CEC For more information refer to Controlling External Devices with a Samsung Remote Control Using the Universal Remote Anynet cannot be used to control external devices that do not support HDMI CEC The TV remote control may not wor...

Страница 33: ... function XInput USB gamepads are supported For more information refer to Input Device in Connection Guide Source Connection Guide Input Device Connecting a Bluetooth keyboard mouse or gamepad Settings General External Device Manager Input Device Manager Bluetooth Device List If your device was not detected position the keyboard close to the TV and then select Refresh The TV scans for available de...

Страница 34: ...y Mutes the sound F9 F10 key Adjusts the volume F11 F12 key Changes the channel Page Up Page Down Scrolls a web page displayed by the Internet app Left click Available only in the Internet app You can click a menu or link to start a function as you do on a PC Right click Available only in the Internet app You can use the following functions The options displayed in the menu may differ depending on...

Страница 35: ...the Primary Button and Pointer Speed functions Entering Text using the On Screen Virtual Keyboard Use the virtual keyboard to enter text on your TV Recommend text Options Predict Next Character The image on your TV may differ from the image above depending on the model and geographical area 1 Recommend text When you type a word you want to use as a search term this function displays related sugges...

Страница 36: ...xt characters predicted to be typed are displayed You can use the directional buttons on the remote control to select one Entering Text using the remote control s microphone and the on screen virtual keyboard When the virtual keyboard is on the screen press and hold the button on the Samsung Smart Remote speak into the microphone on the Samsung Smart Remote and then release the button What you say...

Страница 37: ...t be supported depending on the service provider language or geographical area Smart Hub service outages can be caused by disruptions in your Internet service To use Smart Hub you must agree to the Smart Hub service agreement and the collection and use of personal information Without giving consent you cannot use the additional features and services You can view the entire text of the Terms Privac...

Страница 38: ...You can quickly set frequently used functions by clicking the icons e Manual You can open the user manual embedded in your TV Intelligent Mode In Intelligent Mode the TV recognises and analyses the surroundings noise the content and your usage patterns to provide the best viewing experience To turn Intelligent Mode on or off press the Select button To set the detailed options press the up directio...

Страница 39: ... Game Mode on or off press the Select button To set the detailed options press the up directional button and then select Go to Game Mode Settings For more information about Game Mode refer to Setting the Viewing Environment for External Devices This function is only available when an external input source is being used Subtitle You can watch TV broadcasts with subtitles To activate deactivate the ...

Страница 40: ...button Digital Output Audio Format You can select an output format for digital audio Note that the Dolby Digital option is only available via HDMI eARC for external devices that support the Dolby Digital format Colour Space You can set the spectrum of colours on the TV screen To change to a colour space that you want press the Select button To set the detailed options press the up directional butt...

Страница 41: ...information refer to Using the Apps Service 5 Ambient Mode You can enhance your living space with decorative content that matches the surroundings or view essential real time information such as weather time and news on the TV screen when you are not watching TV To return to the TV mode press the button in Ambient Mode To shut off the TV press the button If you use a remote control other than the ...

Страница 42: ...nt to be notified about When you select Allow sound notifications are displayed with a notification sound Privacy Choices You can view and set the privacy policy for Smart Hub and various other services 7 Universal Guide Universal Guide is an app that allows you to search for and enjoy various content such as TV shows dramas and movies in one place Universal Guide can recommend content tailored to...

Страница 43: ...he Frame For more information refer to the provided user manual Portrait Mode When you do not use The Sero you can rotate its screen vertically to see content such as photos images and time display This function is supported only in The Sero For more information refer to the provided user manual Move Remove The image on your TV may differ from the image above depending on the model and geographica...

Страница 44: ... app is moved on the Home screen In the region that does not support the Universal Guide press the down directional button on the remote control 9 Removing an item on the Home Screen Move the focus to the app you want to delete press and hold the Select button on the remote control and then select Remove in option menu The selected app is deleted You can add the apps you want to use often to the H...

Страница 45: ...app is automatically run when you turn on the TV You can also turn this function on or off Press the Select button at the current menu This function may not be supported depending on the app This function may not be supported depending on the model Testing Smart Hub connections Settings Support Device Care Self Diagnosis Smart Hub Connection Test Try Now Resetting Smart Hub Settings Support Device...

Страница 46: ...y Policy after logging in to your Samsung account You can create a Samsung account at http account samsung com Once you have an account you can use the same ID on both the TV and the Samsung website Signing in to a Samsung account Settings General System Manager Samsung Account Sign In Creating a new account Settings General System Manager Samsung Account Create Account Sign up for a Samsung accou...

Страница 47: ...to your account automatically whenever you turn on the TV click Stay Signed In Payment Info You can view or manage your payment information Back up You can back up the TV settings to your Samsung Cloud storage When resetting or replacing the TV you can also restore its settings with the backed up settings Sync Internet Once you sign in to your Samsung account and configure the Sync Internet settin...

Страница 48: ...select Ambient Mode If you use a remote control other than the Samsung Smart Remote there may be restrictions to entering Ambient Mode When you select Ambient Mode The Sero rotates into Landscape and then enters the Ambient Mode Ambient Mode browser screen Featured Routine Special Edition Mood Relaxation Décor My Album Info Artwork The image on your TV may differ from the image above depending on ...

Страница 49: ...ng on the model Auto Brightness Changes the auto brightness setting for Ambient Mode When this function is set to Off the brightness level of the TV screen is not automatically adjusted in response to the surrounding light level Sleep After Sets the time when the Ambient Mode screen turns off automatically If there is no remote control input for the set time the screen goes off Reset All Photos Re...

Страница 50: ... the world s finest artists and designers Mood Enjoy a range of options to create the right ambience to suit your mood Relaxation Relax with a selection of calming content inspired by nature to soothe your mood Décor Allows you to select content with a sensible and beautiful design My Album Allows you to set a photo stored in your mobile device or Samsung Cloud as the wallpaper of the Ambient Mode...

Страница 51: ...ound of a content item press the down directional button while watching the Ambient Mode screen Music Wall Enjoy listening to music in your living space Visualisations are generated on your TV that alter and respond to the frequency of your music This function may not be supported depending on the model About Ambient Mode You can view information about Ambient Mode Applying effects to the content ...

Страница 52: ... supported depending on the content Brightness Adjusts the brightness of the content Saturation Adjusts the saturation of the content Colour Tone Adjusts the colours of the content Red Tone Green Tone Blue Tone Adjusts the red green blue contrast Viewing detailed information about the content When you are enjoying content in Ambient Mode press the up directional button to view detailed information...

Страница 53: ...rial The image on your TV may differ from the image above depending on the model and geographical area 1 Sources You can select an external device connected to the TV 2 Channels You can add move or remove broadcast channels 3 e e Manual Displays the e Manual guide 4 Settings Displays the main on screen menu 5 Terrestrial Cable Satellite or Service Provider Choose the broadcast type of the content ...

Страница 54: ...hannels area Moving channels 1 Move the focus to the channel to move 2 Press the down directional button 3 Select Move 4 Move the selected channel to the desired location 5 Press the Select button The selected channel is moved Removing a channels 1 Move the focus to the channels to remove 2 Press the down directional button 3 Select Remove The selected channel is removed 54 ...

Страница 55: ...ing a Remote PC Provides Remote Desktop Connection RDP for remotely connecting to a PC running on Windows and Virtual Network Computing VNC for a PC running on Mac To remotely connect to a PC you must enter the IP address of the remote PC or select a saved profile Enter a correct username and password and select a correct protocol If there is any computer that can be accessed via the same network ...

Страница 56: ... Computer icon on Desktop or Windows Explorer and then click Properties 2 Click Advanced System Settings The System Properties window appears 3 Click the Remote tab and then select the Allow Remote Assistance connections to this computer Mac OS 1 Select Menu System Preferences and then click Sharing 2 Select the Screen Sharing and Remote Login check box 3 Run the resolution changing app downloaded...

Страница 57: ...IP address of the PC you want to connect to In case of Windows when the computer to connect is within the same network router AP run cmd command in Settings Network and Internet View Network properties or in Start Run and then run ipconfig to check the IPv4 address of the computer In case of Mac you can check the IP address in Settings Remote Access When the TV and computer are not within the same...

Страница 58: ...content refer to Playing pictures video music To use this function the folder sharing option on the computer to access must have been enabled as shown below Windows OS 1 Run Windows Explorer and then move to the folder to share 2 Right click the folder and then click Properties 3 After the Properties window appears click the Sharing tab and then click Advanced Sharing 4 After the Advanced Sharing ...

Страница 59: ...ion Guide and then follow the screen instructions This function is available only on mobile devices that support the wireless Samsung DeX Using Office 365 You can read or create a document after accessing the Office 365 website Run the browser in full screen mode URL modification is impossible in the Office 365 page Adding the Cloud Service Select the Add Cloud Service icon Use the bookmarking fun...

Страница 60: ...nternet Menu Settings Remote Access Pass allows you to easily manage the cloud service ID and password without biometric authentication on mobile devices For this purpose you must be signed in to your Samsung account The password is encrypted to be safely stored on your TV However the log in to Remote Access Pass may not work depending on the site policy To securely access the cloud service you ca...

Страница 61: ...ed The default apps may differ depending on the geographical area Apps Editor s Choice Most Popular The image on your TV may differ from the image above depending on the model and geographical area 1 Samsung Account Go to the Samsung Account screen to create a new account or sign out of your account If you are signed out of your Samsung account select Sign In to sign in If you want to download new...

Страница 62: ... some specific apps on a USB device You can run an app installed on a USB device only when the USB device is connected to the TV If the USB device is disconnected while an app is running the app is terminated You cannot run an app installed on a USB device on a PC or another TV Launching an app You can run the app desired from Downloaded App The icons below appear within the selected app s icon an...

Страница 63: ...elect an app to delete 2 Select Delete The selected app is deleted Ensure that the related app data is also removed when you remove an app Standard apps cannot be uninstalled 2 Adding apps to the Home Screen 1 Select an app to add 2 Select Add to Home 3 After the Home screen appears move the selected app to the desired location 4 Press the Select button The selected app is added to the Home Screen...

Страница 64: ... 4 Press the Select button The selected app is moved This function may not be supported depending on the model or geographical area 5 Reinstalling an app 1 Select the app to install again 2 Select Reinstall Reinstallation starts 6 Checking the app information details 1 Select the app to check 2 Select View Details The app information screen appears You can rate an app on the View Details screen 7 ...

Страница 65: ...nised with a mobile device that supports the Samsung Cloud The available content types are photos videos stories and other content shared through your groups If you have shared content from your groups you can access them in notifications To use the Gallery app you must be signed in to your Samsung account that uses the Samsung Cloud To use this function the PIN number is required This function ma...

Страница 66: ...msung Cloud 2 View Daily View Monthly Sort the content by day or month 3 Samsung Account Go to the Samsung Account screen to create a new account or sign out of your account If you are signed out of your Samsung account select Sign In to sign in 4 Gallery Settings Set a PIN for screen lock to restrict access to the Gallery app or view the terms and condition 66 ...

Страница 67: ...he SmartThings app installed on them You can receive notifications about the statuses of your connected devices To use this function you must be logged in to your Samsung account This function may not be supported depending on the model or geographical area 1 Location selection list Press the Select button to identify all connected devices or the devices specific to a location 2 Samsung Account Go...

Страница 68: ...ed on the server Please refer to the user guide of the SmartThings app on your mobile device for more details Controlling your TV with the mobile SmartThings app You can register your TV and use some features of the TV through the SmartThings app on your mobile device Using the e Manual Control and read the manual embedded in your TV Launching the e Manual Settings Support Open e Manual You can vi...

Страница 69: ...ect an item from the search results to load the corresponding page 2 Site Map It displays the lists for each item in e Manual 3 Index Select a keyword to navigate to the relevant page This function may not be supported depending on the model or geographical area 4 Moving to FAQ You can find the troubleshooting of the selected symptom 5 Recently Viewed Topics Select a topic from the list of recentl...

Страница 70: ...n Words in blue e g Internet indicate a menu item The image on your TV may differ from the image above depending on the model and geographical area 6 Try Now Allows you to access the corresponding menu item and try out the feature right away 7 Link Access an underlined topic referred to on an e Manual page immediately 70 ...

Страница 71: ...ffer from those on a PC Before using the Internet refer to Read Before Using the Internet Function The Internet app has an embedded Samsung Pass Internet Internet Menu Samsung Pass Settings With Samsung Pass you can log into the website easily and securely When you visit the website again you can log in with Samsung Pass Biometrics Authentication on your mobile device without entering your ID and ...

Страница 72: ...ia content saved on storage devices such as USB devices mobile devices and cameras on the TV You cannot play media content if the content or the storage device is not supported by the TV For more information refer to Read Before Playing Photo Video or Music Files Backup important files before connecting a USB device Samsung is not responsible for damaged or lost files You can use the following fun...

Страница 73: ...s 2 Select a media content item from the list The selected content is played The content may not be played depending on the encoding method or file format Furthermore several functions may be restricted Content on devices connected to the TV via your network may not play smoothly due to network communication problems If this occurs use a USB device Playing multimedia content on a USB device 1 Conn...

Страница 74: ...ded buttons and functions may not be supported depending on the model or geographical area The available buttons and functions may differ with the content you are viewing or playing Pause Play Pauses or plays the multimedia content You can use the following functions when the video is paused Note that with the video paused the TV does not play audio Slow Rewind or Slow Forward Allows you to play a...

Страница 75: ...eed select the option or press the button 360 Mode Provides a 360 degree view for videos and photos This function may not be supported depending on the file format Video files using the mjpeg codec do not support a 360 degree view When a video or photo does not support a 360 degree view applying 360 rotation to it may cause the screen to look distorted Videos may be interrupted if 360 rotation is ...

Страница 76: ...ally adjusted in General mode This function may not be supported depending on the file format Video files that use the mjpeg codec do not support a 360 degree view When a video does not support a 360 degree view applying 360 rotation to it may cause the screen to look distorted Videos may be interrupted if 360 rotation is applied during double speed playback Videos that support a 360 degree view m...

Страница 77: ...s transition effects to the slide show If there is only one image file in the USB device the slide show is not played Background Music Plays background music as you set in the pop up window while the TV displays photos The music files must be saved in the same USB device as the photo files To pause the background music select Background Music on the playback screen bottom Subtitles You can set the...

Страница 78: ...You can immediately start a conversation with Bixby by saying Hi Bixby Say Hi Bixby and the Bixby icon at the bottom of the TV screen is activated in Listen mode Continue speaking The appropriate distance between user and the Samsung Smart Remote is 1 5 m For more information on how to use this function refer to Voice Assistant Issues This function may not be supported depending on the model or ge...

Страница 79: ...ou can delete a voice ID after selecting My Profile When the voice ID is deleted its icon also disappears If you are signed out of your Samsung account select My Profile to sign in 2 Tutorials The popup window on using Bixby appears 3 Settings You can change the settings for using Bixby These functions may not be supported depending on the model or geographical area These functions can be set in B...

Страница 80: ...ou can permit or prohibit Bixby from utilising your personal information when you are using Bixby services 4 Recommended commands Displays recommended commands you can use to control the TV with Bixby given the current context If you do not want to see the recommended commands set Voice Hint to Off Settings General Voice Voice Hint 5 All Services You can learn the voice commands that let you use B...

Страница 81: ...our Service Provider is not completed you can complete it using Reset Settings General Reset Try Now Service provider settings in initial setup may not be supported on geographical area To use the voice text input function and the search function you must consent to provisions allowing third parties to collect and use your voice data To use the Bixby function you must Agree to Smart Hub s Terms of...

Страница 82: ...les for each broadcaster see programme information choose a programme to watch and set up a schedule viewing or recording To view the Guide while watching TV press the Channel button on the Samsung Smart Remote or press the GUIDE button on the standard remote control To see information about analogue channels and use the analogue channel functions of the Guide you must finish the service provider ...

Страница 83: ...s currently running This function may not be supported depending on the model or geographical area Edit Recording Time You can change the start and end times of scheduled programme recordings This function may not be supported depending on the model or geographical area Schedule Viewing You can schedule the viewing of a broadcast scheduled programme Schedule Recording You can schedule recording of...

Страница 84: ...Channel Filter or Aerial Type Schedule Manager screen Press the or button If the remote control button is press it twice Channel Filter You can view channels and programmes categorised by the types defined in Channel List Aerial Type You can change the type of broadcast signals the TV receives This function may not be supported depending on the incoming broadcast signal Schedule Manager You can se...

Страница 85: ...nt Recording Select a live programme from the Guide press and hold the Select button and then select Record from the pop up menu to start recording immediately Schedule Recording Select a programme scheduled to be broadcast press the Select button and then select Schedule Recording to set up a scheduled recording of the scheduled programme Using the instant and schedule recording options while wat...

Страница 86: ...ce using Schedule Recording and Schedule Viewing Edit You can set the start and end times for a schedule recording You can set the start time up to 10 minutes before the programme starts and the end time up to 10 minutes after the programme ends Delete You can delete scheduled recordings View Details You can view detailed information about scheduled recordings Viewing recorded programmes Live TV R...

Страница 87: ...ific channel or programme at a specific time and date The appears next to programmes that have been configured for a scheduled viewing To set up a schedule viewing you must first set the TV s clock Settings General System Manager Time Clock Using the schedule viewing options from the guide screen On the Guide screen select a programme you would like to view press and hold the Select button and the...

Страница 88: ... the geographical area Setting the schedule Viewing Time Live TV Schedule Manager Live TV Recordings Schedules You can change scheduled viewing information or cancel scheduled viewings You can set up a maximum total of 30 Schedule Viewing and Schedule Recording entries The menus may not appear depending on the model or geographical area Edit You can set the start time of a scheduled viewing If you...

Страница 89: ...ailable while recording a programme or Timeshift Review available buttons and functions of how they are used while recording a programme or Timeshift This function may not be supported depending on the model or geographical area The available buttons and functions may differ with the functions When you press the down directional button the control bar appears and the following options are availabl...

Страница 90: ...ording Stop Timeshift Ends the recording or Timeshift function Record You can switch from the Timeshift function to the recording function When switching to the recording function you can include the content recorded by the Timeshift function in the new recording This function is only available when the Timeshift function is running Edit Recording Time You can set for what period of time the progr...

Страница 91: ...Displays the channels that have been automatically searched The channels received to the currently selected Terrestrial Cable or Satellite are displayed Samsung TV Plus While the TV is connected to the Internet you can watch popular programmes or highlights for each theme through a virtual channel at any time As with regular channels the TV provides the daily programme schedules for Samsung TV Plu...

Страница 92: ...ettings Broadcasting Apply Channel Lock to On For more information about how to set your password refer to Setting up a password Rename channel After selecting a channel to change in Edit Channels select Rename channel to change the channel name You can rename only one channel at a time This function is only available for analogue broadcasts Change Number After selecting a channel to change in Edi...

Страница 93: ...ist 2 Press the right directional button to select Add Channels 3 Select the desired channel in the list on the screen 4 Press Add Channels to add the selected channel in the Favourites list Select Favourites 1 Favourites 5 on the Edit Channels screen and the following functions are available Add Channels In the channel list select one or more channels to add in the favourites list and then select...

Страница 94: ...to Tuning Settings Auto Tuning This function may not be supported depending on the model or geographical area If the TV is connected to a cable box or satellite box you do not need to do this The DVB T2 system may not be supported depending on the geographical area The Auto Tuning Settings may not appear depending on the model or geographical area Selecting the cable network search option Settings...

Страница 95: ...ay not appear depending on the model or geographical area Checking digital channel signal info and strength Settings Support Device Care Self Diagnosis Signal Information Try Now If your TV is attached to a separate over the air antenna you can use the signal strength information to adjust the antenna for increased signal strength and improved HD channel reception Signal Information is only availa...

Страница 96: ... This function may not be supported depending on the model or geographical area This function is useful for controlling what programmes children can watch on the TV based on their ratings Programme Rating Lock does not however block programmes originating from external sources such as Blu ray players DVD players or USB files Every time you access Programme Rating Lock you must enter the security P...

Страница 97: ... CICAM and information of CAS Conditional Access System CICAM PIN Manager Manage Common Interface Common Access Module CICAM PIN Save PIN or change stored PIN and then set other PIN options This function may not be supported depending on the model or geographical area Descramble Mode CAM video transcoding Configures the setting to transcode the video codec from the CAM automatically Turn it Off if...

Страница 98: ...ings Manual Tuning Analogue Channel Tuning Select New and configure Programme Colour System Sound System Channel and Search to scan for analogue channels Then select Store to store the scanned channels in the TV This function is only available for analogue broadcasts Fine tuning analogue broadcasts Settings Broadcasting Expert Settings Fine Tune Try Now This function is only available for analogue...

Страница 99: ...adcasting Expert Settings Satellite System You can configure a set of satellite dish settings before performing a channel scan This function may not be supported depending on the model or geographical area Changing teletext language Settings Broadcasting Expert Settings Teletext Language Settings Teletext Language You can set or change the teletext language To watch the teletext broadcast in your ...

Страница 100: ...ions TVkey Menu Show TVkey Interface menu Delete TVkey Operator Profile Show the TVkey operator list to delete This function may not be supported depending on the model or geographical area Reading digital text Settings Broadcasting Expert Settings Digital Text MHEG You can use this function when you watch a broadcast that includes both text and multimedia content This function is only available i...

Страница 101: ...vides the best picture quality in real time based on the lighting condition and the content you re viewing This function may not be supported by some modes or apps For example Ambient Mode and Game Mode Active Voice Amplifier Analyses ambient noise and provides optimal sound depending on the noise This function can be used only when the sound sensor at the bottom of the TV is active and the sound ...

Страница 102: ...yses your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source This function is only available when the sound output of the TV is set to TV Speaker This function may not be supported by some apps or external devices This function s operation affects Auto Volume function but it does not work the other way around This functi...

Страница 103: ...s Natural Reduces eye strain for a comfortable viewing experience Movie Is suitable for watching TV or movies in a dark room FILMMAKER MODE You can watch the source content e g movie as it is The image defined as FILMMAKER MODE automatically switches to FILMMAKER MODE while watching FILMMAKER MODE may look darker than other picture modes You can change FILMMAKER MODE to a different Picture Mode Ho...

Страница 104: ... On the screen appears darker than when it is Off Local Dimming This function may not be supported depending on the model or geographical area Controls the brightness of individual areas on the screen to maximise contrast automatically Contrast Enhancer Try Now Film Mode Try Now This function is only available when the input signal is TV AV Component 480i 576i 1080i or HDMI 1080i Colour Tone Try N...

Страница 105: ...port remove the game console connection set Game Mode to Off and then connect the external device to the port The Game Mode functions used for Nintendo Switch are subject to change without prior notice Adjusting the image quality of HDR game Settings General External Device Manager HGiG Set the optimal resolution based on the brightness for HDR game content When HDR sources are input in Game Mode ...

Страница 106: ... or any FHD frequency the Input Signal Plus function may not be available In this case turn off the Input Signal Plus function For more information about the supported UHD resolutions refer to Supported Resolutions for UHD Input Signals Using HDMI black level Settings General External Device Manager HDMI Black Level Try Now Use HDMI Black Level to adjust the black level to compensate for low black...

Страница 107: ...unction may not be supported depending on the model or geographical area PIP is not available while Smart Hub is active Playing a game or using the karaoke function on the main screen can result in lower PIP picture quality The PIP function is only available under the following conditions 1 The main screen s source is a Component or HDMI connection 2 The input resolution is less than FHD Full HD T...

Страница 108: ...pported screen sizes differ with the country and this function allows you to adjust the picture size in this case The 4 3 mode is not available when an external device is connected to the TV via a Component connector or an HDMI connector This function may not be supported depending on the model or geographical area Fit to screen Try Now Fitting the picture to the screen This function may not be su...

Страница 109: ...e following settings Balance Try Now Equaliser Try Now This function is not available when the Adaptive Sound function is turned on This function is not available when the Sound Mode function is set to Adaptive Sound or Amplify The name and properties of this function may appear differently depending on the connected external device HDMI eARC Mode You can connect an audio device that supports eARC...

Страница 110: ... devices Set to On if the audio device connected via HDMI eARC supports Dolby Atmos The TV screen may flicker when this function is turned on or off If this function is on set Digital Output Audio Format to Auto Auto Volume Try Now Automatically adjusts the sound to a certain level when changing channels or switching to another external input Sound Feedback Try Now Reset Sound Try Now Standard aud...

Страница 111: ... refer to Read Before Playing Photo Video or Music Files This function is supported only when connected via HDMI or optical cable This function is available only in some Samsung TVs and Soundbars released in 2020 Refer to the sound bar s user manual when connecting it to the TV Listening to the TV through Bluetooth devices Settings Sound Sound Output Bluetooth Speaker List You can connect Bluetoot...

Страница 112: ...urround sound configurations with or without a sound bar A surround sound configuration can be used if all of the following conditions are met Two or more Samsung wireless speakers of the same type must be connected to the same wireless network The Samsung audio devices that support the Wi Fi function must be connected to the same wireless network as the TV Surround sound configurations with a sou...

Страница 113: ...cted and then connected The Clock Mode is changed from Auto to Manual The TV is not connected to the Internet No broadcast signals are received Setting the clock automatically Settings General System Manager Time Clock Clock Mode Auto This function works only when the TV is connected to the Internet or is receiving digital broadcasts through a connected antenna The accuracy of the time information...

Страница 114: ... depending on the model or geographical area GMT Set Greenwich Mean Time GMT DST Automatically adjusts for Daylight Saving Time DST Changing the current time Settings General System Manager Time Clock Time Offset Time Offset adjusts the time through a network connection This function is available only when Clock Mode is set to Auto the TV fails to receive time information through normal broadcast ...

Страница 115: ... period of time You can set the sleep timer for up to 180 minutes after which it will turn off the TV This function may not be supported in some viewing modes This function may not be supported depending on the model or geographical area Turning off the TV using the off timer Settings General System Manager Time Off Timer You can set Off Timer to shut off the TV automatically at a specific time Of...

Страница 116: ...all power consumption and prevent overheating Ambient Light Detection Try Now Automatically adjusts the brightness level of the TV according to the ambient light level to reduce power consumption If Ambient Light Detection has adjusted the screen brightness to a too bright or dark level you can select Minimum Brightness to manually adjust the minimum screen brightness This function is not availabl...

Страница 117: ...on This function is not available when the Adaptive Picture function is turned on Auto Power Off Try Now Automatically turns off the TV to reduce unnecessary power consumption if the TV Controller and the remote control are not used for the set period of time Brightness Limit Turn the Brightness Limit on or off If you select On the display won t have the maximum brightness but you will save energy...

Страница 118: ... To update using a USB device download the update package from Samsung com to your computer Then save the update package in the USB device s top level folder Otherwise the TV will not be able to locate the update package Updating the TV automatically Settings Support Software Update Auto update Try Now If the TV is connected to the Internet you can have the TV s software update itself automaticall...

Страница 119: ...me button for 1 second or more You can easily turn on or turn off the functions such as Voice Guide Picture Off Audio Description Subtitle High Contrast Enlarge Greyscale Colour Inversion Learn TV Remote Menu Learning Screen Multi output Audio Sign Language Zoom Slow Button Repeat Accessibility Settings etc On the standard remote control press the AD SUBT button or press and hold the MUTE button E...

Страница 120: ...uage However some languages are not supported by Voice Guide even though they are listed in the TV Language English is always supported For more information about the TV Language settings refer to Changing the menu language Changing the volume speed pitch and the TV background volume of the Voice Guide You can configure the volume speed pitch and the TV background volume of the voice guide Audio D...

Страница 121: ...neral Accessibility High Contrast Try Now You can change Smart Hub and setting menu screens to white text on a black background and change the transparent TV menus to opaque automatically so that text can be more easily read If High Contrast is on some Accessibility menus are not available Setting the screen to black and white Settings General Accessibility Greyscale Try Now You can change the col...

Страница 122: ...arge to On Learning about the remote control for the visually impaired Settings General Accessibility Learn TV Remote Try Now This function helps individuals with a visual impairment to learn the positions of the buttons on the remote control When this function is activated you can press a button on the remote control and the TV will tell you its name Press the button twice to exit Learn TV Remote...

Страница 123: ... or Blu ray player and the player s remote control Subtitle Turns on or off the subtitle Subtitle Mode Sets the subtitle mode Subtitle Language Sets the subtitle language Spoken Subtitles Listen to an audio version of the subtitles Only available with broadcasts that provide this service This function may not be supported depending on the model or geographical area Selecting the broadcasting subti...

Страница 124: ...e screen when the programme you are watching provides it First set Sign Language Zoom to On and then select Edit Sign Language Zoom to change the position and magnification of the sign language screen Configuring the repeat settings for remote control buttons Settings General Accessibility Remote Button Repeat Settings Try Now You can configure the operation speed of the remote control buttons so ...

Страница 125: ...model or geographical area Voice Wake up may not be available depending on the Voice Assistant and language Bixby Amazon Alexa Google Assistant To use the Voice Assistant follow the instructions on the TV screen to enable the selected Voice Assistant To change the settings for Voice Assistant run the Settings menu under each Voice Assistant Settings General Voice Voice Assistant To enable the Sett...

Страница 126: ...RETURN button Selecting Usage or Retail Mode Settings General System Manager Usage Mode Try Now You can set the TV for retail environments by setting Usage Mode to Retail Mode For all other uses select Home Mode Use Retail Mode only in a store With Retail Mode some functions are disabled and the TV settings automatically reset after a preset amount of time This function may not be supported depend...

Страница 127: ...fer to the user manual that came with the TV If you skipped some steps in the initial setup run Set Up TV Source up directional button TV up directional button Set Up TV and then configure the settings in the steps you skipped Turning off in Portrait Mode Settings General System Manager Turn Off in Portrait When the TV is turned off it switches to Portrait Mode and then the TV turns off This funct...

Страница 128: ...a Delete all saved Cookies If you want this function enabled or disabled use the Select button to turn it on or off HbbTV is not available when Timeshift is running or when a recorded video is being played back An application on broadcast channel may malfunction temporarily depending on the circumstances of the broadcast station or application provider An application on HbbTV usually operates only...

Страница 129: ...ted depending on the model Connecting the CI or CI Card via COMMON INTERFACE slot with the CI CARD Adapter Only for models with Common interface slot Attaching the CI CARD Adapter via COMMON INTERFACE slot To attach the CI CARD Adapter to the TV follow these steps 1 Insert the CI CARD Adapter into the two holes on the back of TV Please locate the two holes at the back of the TV above the COMMON IN...

Страница 130: ...CI Card to the COMMON INTERFACE slot as shown in the image below Connecting the CI or CI Card via COMMON INTERFACE slot Only for models with Common interface slot Connect the CI or CI Card to the COMMON INTERFACE slot as shown in the image below 130 ...

Страница 131: ...d please contact your service provider When the configuration of channel information has finished the message Updating Completed is displayed indicating the channel list is updated You must obtain a CI or CI CARD from a local cable service provider When removing the CI or CI CARD carefully pull it out with your hands since dropping the CI or CI CARD may cause damage to it Insert the CI or CI CARD ...

Страница 132: ... displayed To change the Teletext page On the Samsung Smart Remote Press the numeric button on the virtual numeric pad On the standard remote control Press the numeric button On the Samsung Smart Remote TTX MIX Full TTX Double TTX Mix Live TV The teletext mode is activated in the channel that is being watched Each time you press the TTX MIX button the teletext mode changes in the order of Full TTX...

Страница 133: ...To undo press it again On the standard remote control On the standard remote control the Teletext function icons are printed on some remote control buttons To run a Teletext function find its icon printed on a remote control button and then press the found button TTX MIX Full TTX Double TTX Mix Live TV The teletext mode is activated in the channel that is being watched Each time you press the TTX ...

Страница 134: ...LIST mode switches the mode to List save mode In List save mode you can save a Teletext page into a list using the 8 CH LIST button 8 CH LIST Store Stores the Teletext pages 2 CH Page Up Displays the next Teletext page 3 CH Page Down Displays the previous Teletext page 5 INFO Reveal Conceal Displays or hides the hidden text answers to quiz games for example To display the normal screen press it ag...

Страница 135: ... Holds the display at the current page in the case that there are several secondary pages that follow automatically To undo press it again 7 EXIT Cancel Shrinks the Teletext display to overlap with the current broadcast To undo press it again Typical Teletext page Part Contents A Selected page number B Broadcasting channel identity C Current page number or search indications D Date and time E Text...

Страница 136: ... memory sticks are not supported The total recording capacity may differ with the amount of available hard drive space and the recording quality level Schedule Recording requires at least 100 MB of free space on the USB storage device Recording will stop if the available storage space falls below 50 MB while recording is in progress If the available storage space falls below 500 MB while both the ...

Страница 137: ...ecording and Timeshift functions are in progress only the recording will stop The maximum amount of time available for the Timeshift function is 90 minutes The Timeshift function is not available for locked channels Time shifted videos are played according to the TV settings The Timeshift function may be terminated automatically once it reaches its maximum capacity The Timeshift function requires ...

Страница 138: ...s may be provided in English only and available content may differ with the geographical area For more information about applications visit the applicable service provider s website An unstable Internet connection may cause delays or interruptions In addition applications may terminate automatically depending on the network environment If this occurs check your Internet connection and try again Ap...

Страница 139: ...e operations are not supported When composing an email or a simple message certain functions such as the font size and colour selection may not be available There is a limit to the number of bookmarks and the size of the log file that can be saved The number of windows that can be opened concurrently is limited Web browsing speed will differ with the network environment Embedded videos in a web pa...

Страница 140: ... point to communicate with another device the result is usually interference and or a communications failure Most wireless networks have an optional security system To enable a wireless network s security system you need to create a password using characters and numbers This password is then needed to connect to a security enabled access point Wireless security protocols The TV only supports the f...

Страница 141: ...A port We recommend that you use an external hard drive with its own power adapter USB HDD 5V 0 5A port is supported by some models Certain digital cameras and audio devices may not be compatible with the TV If there are multiple USB devices connected to the TV the TV might not be able to recognise some or all the devices USB devices that use high power input should be connect to the USB HDD 5V 1A...

Страница 142: ... Micro DVD sub or txt SubStation Alpha ssa Advanced SubStation Alpha ass SMPTE TT Text xml Video formats with subtitles Name Container Xsub AVI SubStation Alpha MKV Advanced SubStation Alpha MKV SubRip MKV VobSub MKV MPEG 4 Timed text MP4 TTML in smooth streaming MP4 SMPTE TT TEXT MP4 SMPTE TT PNG MP4 142 ...

Страница 143: ...and codecs File extension Format Codec Note mp3 MPEG MPEG1 Audio Layer 3 m4a mpa aac MPEG4 AAC flac FLAC FLAC Supports up to 2 channels ogg OGG Vorbis Supports up to 2 channels wma WMA WMA WMA is supported up to 10 Pro 5 1 channels WMA lossless audio is not supported wav wav wav mid midi midi midi Supports type 0 and type 1 Seek is not supported Supports USB device only ape ape ape aif aiff AIFF A...

Страница 144: ...4096 x 2160 30 3840 x 2160 60 60 Dolby Digital LPCM ADPCM IMA MS AAC HE AAC WMA Dolby Digital MPEG MP3 AC 4 G 711 A Law μ Law OPUS HEVC H 265 Main Main10 4096 x 2160 4096 x 2160 60 3840 x 2160 120 80 Motion JPEG 3840 x 2160 30 80 MVC 1920 x 1080 60 20 MPEG4 SP ASP Window Media Video v9 VC1 MPEG2 MPEG1 Microsoft MPEG 4 v1 v2 v3 30 Window Media Video v7 WMV1 v8 WMV2 H 263 Sorrenson VP6 AV1 3840 x 21...

Страница 145: ... Digital LPCM ADPCM IMA MS AAC HE AAC WMA Dolby Digital MPEG MP3 AC 4 G 711 A Law μ Law OPUS HEVC H 265 Main Main10 3840 x 2160 60 80 Motion JPEG 3840 x 2160 30 80 MVC 1920 x 1080 60 20 MPEG4 SP ASP Window Media Video v9 VC1 MPEG2 MPEG1 Microsoft MPEG 4 v1 v2 v3 30 Window Media Video v7 WMV1 v8 WMV2 H 263 Sorrenson VP6 AV1 3840 x 2160 60 40 webm WebM VP8 1920 x 1080 60 20 Vorbis VP9 Profile 0 prof...

Страница 146: ...VC codec is supported partly Video decoders H 264 UHD is supported up to Level 5 1 and H 264 FHD is supported up to Level 4 2 TV does not support FMO ASO RS HEVC UHD is supported up to Level 5 2 and HEVC FHD is supported up to Level 4 1 TU9 series QLED TV The Serif The Frame The Sero The Terrace The Terrace for business HEVC UHD is supported up to Level 5 1 and HEVC FHD is supported up to Level 4 ...

Страница 147: ... 7680 x 4320 60 100 Motion JPEG 3840 x 2160 30 80 MVC 1920 x 1080 60 20 MPEG4 SP ASP Window Media Video v9 VC1 MPEG2 MPEG1 Microsoft MPEG 4 v1 v2 v3 30 Window Media Video v7 WMV1 v8 WMV2 H 263 Sorrenson VP6 AV1 7680 x 4320 60 60 webm WebM VP8 1920 x 1080 60 20 Vorbis VP9 Profile 0 profile 2 supported 3840 x 2160 60 80 AV1 7680 x 4320 60 60 rmvb RMVB RV8 9 10 RV30 40 1920 x 1080 60 20 RealAudio 6 B...

Страница 148: ...C codec is only available in MKV MP4 TS containers The MVC codec is supported partly Video decoders H 264 UHD is supported up to Level 5 1 and H 264 FHD is supported up to Level 4 2 TV does not support FMO ASO RS HEVC UHD is supported up to Level 5 2 and HEVC FHD is supported up to Level 4 1 HEVC 8K is supported up to Level 6 1 AV1 8K is supported up to Level 6 1 VC1 AP L4 is not supported GMC 2 o...

Страница 149: ... 9 Standard Custom USB 720p 16 9 Standard Custom 4 3 USB 1080i p 60 Hz 16 9 Standard Custom 4 3 USB 3840 x 2160p 24 30 Hz 16 9 Standard Custom USB 3840 x 2160p 60 Hz USB 4096 x 2160p 24 30 60 Hz 16 9 Standard Custom USB 7680 x 4320p 24 30 60Hz 16 9 Standard Custom This input signal is supported by Q700T series or higher The input ports for external devices may differ depending on the model and geo...

Страница 150: ...ries Q6 series and For less than 55 inch models Q8 series The Sero The Serif The Frame Frame rate fps Colour Depth Chroma Sampling RGB 4 4 4 YCbCr 4 4 4 YCbCr 4 2 2 YCbCr 4 2 0 50 60 8 bit O O O O 10 bit O O For 55 inch or larger models TU9 series QLED TV except for Q6 series The Serif The Frame The Terrace The Terrace for business Frame rate fps Colour Depth Chroma Sampling RGB 4 4 4 YCbCr 4 4 4 ...

Страница 151: ... 4 4 4 YCbCr 4 4 4 YCbCr 4 2 2 YCbCr 4 2 0 50 60 8 bit O O O O 10 bit O O O O 120 8 bit O O O O 10 bit O O O O These specifications are supported for the HDMI 4 port Q700T series does not support 120 frame rate fps Resolution 7680 x 4320p Frame rate fps Colour Depth Chroma Sampling RGB 4 4 4 YCbCr 4 4 4 YCbCr 4 2 2 YCbCr 4 2 0 24 30 50 60 8 bit O O O O 10 bit O O O O These specifications are suppo...

Страница 152: ...except for Q6 Q700T series The Serif The Frame The Terrace The Terrace for business This function may not be supported depending on the model Resolution Dots x lines Display format Horizontal frequency KHz Vertical frequency Hz Clock frequency MHz SCAN 1920 x 1080 120 Hz 135 000 120 000 297 000 progressive 2560 x 1440 120 Hz 150 000 120 000 495 000 progressive 3840 x 2160 120 Hz 270 000 120 000 11...

Страница 153: ...ntrol sensor turning on Refer to the user manual of your graphics card for compatible resolutions The native resolutions are 3840 x 2160 60Hz UHD models and 7680 x 4320 60Hz Q700T series or higher with the Input Signal Plus set to On The native resolution is 3840 x 2160 at 30 Hz with the Input Signal Plus set to Off IBM Resolution Dots x lines Display format Horizontal frequency KHz Vertical frequ...

Страница 154: ... 188 50 000 800 x 600 75 Hz 46 875 75 000 49 500 1024 x 768 60 Hz 48 363 60 004 65 000 1024 x 768 70 Hz 56 476 70 069 75 000 1024 x 768 75 Hz 60 023 75 029 78 750 1152 x 864 75 Hz 67 500 75 000 108 000 1280 x 720 60 Hz 45 000 60 000 74 250 1280 x 800 60 Hz 49 702 59 810 83 500 1280 x 1024 60 Hz 63 981 60 020 108 000 1280 x 1024 75 Hz 79 976 75 025 135 000 1440 x 900 60 Hz 55 935 59 887 106 500 160...

Страница 155: ...ncy MHz Polarity horizontal vertical 1920 x 1080 100 Hz 112 500 100 000 297 000 1920 x 1080 120 Hz 135 000 120 003 297 000 3840 x 2160 30 Hz 67 500 30 000 297 000 3840 x 2160 60 Hz 135 000 60 000 594 000 3840 x 2160 100 Hz 225 000 100 000 1188 000 3840 x 2160 120 Hz 270 000 120 000 1188 000 4096 x 2160 24 Hz 54 000 24 000 297 000 4096 x 2160 25 Hz 56 250 25 000 297 000 4096 x 2160 30 Hz 67 500 30 ...

Страница 156: ...74 250 1920 x 1080i 50 Hz 28 125 50 000 74 250 1920 x 1080i 60 Hz 33 750 60 000 74 250 1920 x 1080 24 Hz 27 000 24 000 74 250 1920 x 1080 25 Hz 28 125 25 000 74 250 1920 x 1080 30 Hz 33 750 30 000 74 250 1920 x 1080 50 Hz 56 250 50 000 148 500 1920 x 1080 100 Hz 112 500 100 000 297 000 1920 x 1080 120 Hz 135 000 120 003 297 000 1920 x 1080 60 Hz 67 500 60 000 148 500 3840 x 2160 24 Hz 54 000 24 00...

Страница 157: ...0 1188 000 4096 x 2160 120 Hz 270 000 120 000 1188 000 7680 x 4320 24 Hz 108 000 24 000 1188 000 7680 x 4320 30 Hz 132 000 30 000 1188 000 7680 x 4320 50 Hz 220 000 50 000 2376 000 7680 x 4320 60 Hz 264 000 60 000 2376 000 The resolution may not be supported depending on the model VESA CVT Resolution Dots x lines Display format Horizontal frequency KHz Vertical frequency Hz Clock frequency MHz Pol...

Страница 158: ...1280 x 720 60 Hz 45 000 60 000 74 000 1440 x 480 60 Hz 15 734 60 000 27 000 1440 x 576 50 Hz 15 625 50 000 27 000 1440 x 576 50 Hz 31 250 50 000 54 000 1920 x 1080 24 Hz 27 000 24 000 74 000 1920 x 1080 25 Hz 28 125 25 000 74 000 1920 x 1080 30 Hz 33 750 30 000 74 000 1920 x 1080 50 Hz 31 250 50 000 72 000 1920 x 1080 50 Hz 33 750 30 000 74 000 1920 x 1080 50 Hz 56 250 50 000 149 000 1920 x 1080 6...

Страница 159: ...TV and Bluetooth device may disconnect depending on the distance between them A Bluetooth device may hum or malfunction When a part of your body is in contact with the receiving transmitting system of the Bluetooth device or the TV When the device is subject to electrical variation from obstructions caused by a wall corner or office partitioning When the device is exposed to electrical interferenc...

Страница 160: ...icence The Rovi Guide system is manufactured under licence from Rovi Corporation and or its subsidiaries Patent The Rovi Guide system is protected by patents and patent applications filed in the US Europe and other countries including one or more of the United States patents 6 396 546 5 940 073 6 239 794 issued to Rovi Corporation and or its subsidiaries Disclaimer Rovi Corporation and or its subs...

Страница 161: ... Labelling information of the model is shown You can directly access the product information via https eprel ec europa eu qr registration no The registration no can be found on the rating label on your product Turkey only To access the energy labelling information of the model 1 Go to https www samsung com global ecodesign_energy 2 Get the model identifier from the energy label of the product and ...

Страница 162: ...ng or Contrast Enhancer Settings General Eco Solution Ambient Light Detection Settings General Eco Solution Energy Saving Mode Settings General Eco Solution Motion Lighting Settings Picture Expert Settings Contrast Enhancer Run Picture Test When the tested image quality is normal check the signal of the connected device Settings Support Device Care Self Diagnosis Picture Test Component Connections...

Страница 163: ... Sleep Timer has not been enabled see if Auto Power Off or Off Timer has been enabled and disable it Settings General Eco Solution Auto Power Off Settings General System Manager Time Off Timer In case of The Sero check the options such as The Sero Auto On Off and Off Timer in the SmartThings app on your mobile device The Sero Auto On Off is intended to automatically turn on The Sero when your mobi...

Страница 164: ...c card supports UHD resolutions For more information about the supported UHD resolutions refer to Supported Resolutions for UHD Input Signals Make sure that the set top box or cable box supports the content or broadcast for UHD and set the resolution For more information contact your service provider When using a Samsung TV Plus channel check the network connection When the network speed is slow t...

Страница 165: ... bottom of the screen when you watch movies that have aspect ratios different from your TV Adjust the picture size options on your external device or set the TV to full screen Settings Picture Picture Size Settings Picture Size The Subtitle function in the TV menu is deactivated When an external device is connected with an HDMI or Component cable the Subtitle function is unavailable Adjust the sub...

Страница 166: ...he picture is good but there is no sound Set Sound Output to TV Speaker Settings Sound Sound Output If you are using an external device check the device s audio output option For example you may need to change your cable box s audio option to HDMI if the box connected to your TV is using an HDMI cable To listen to computer sound connect an external speaker to the computer s audio output connector ...

Страница 167: ...ptions we recommend a wireless access point that uses a 5 GHz frequency When the symptom persists it is recommended to use wired connection such as HDMI eARC and Optical Whenever a function is used on the TV or the channel is changed the TV voices the activity The TV explains in voice over the video scenes displayed on the screen Turn off the Voice Guide function in Voice Guide Settings Settings G...

Страница 168: ...lume of the external device cannot be adjusted Check the cable connection between the TV and the external device When connecting an external speaker such as home theatre via HDMI make sure it is connected to the HDMI eARC port on the TV Make sure that the Settings General External Device Manager Anynet HDMI CEC is active on your TV I want to turn off and on the TV and audio device at the same time...

Страница 169: ...sting Auto Tuning Settings Auto Tuning The Auto Tuning Settings may not appear depending on the model or geographical area The subtitles are not provided on a digital channel I want to turn off the subtitles When watching channels with the antenna cable connected run Subtitle Settings Settings General Accessibility Subtitle Settings Some channels may not have subtitle data When watching a channel ...

Страница 170: ...nected to the same network To wirelessly connect the TV to your mobile device read the instructions at Smartphone Screen Sharing Smart View in Connection Guide and then try to connect Source Connection Guide Smartphone Screen Sharing Smart View For more information in The Terrace for business refer to the provided user manual If the TV has difficulties connecting to your PC or mobile device due to...

Страница 171: ...en the PC screen does not appear or the PC is not recognised check the power supply of the PC and then reconnect the HDMI cable between the PC and TV When the symptom persists check that the PC is in Sleep mode and then set Input Signal Plus to On Settings General External Device Manager Input Signal Plus When the set resolution is not matched the screen may flicker For the PC supported resolution...

Страница 172: ... problem with the access point In this case try using a different access point Wired network connection failed Check if the LAN cable is plugged in on both ends If it is plugged in check if the access point is turned on If it is on turn it off wait 1 or 2 minutes and then turn it on Auto IP configuration failed Unable to connect to the network Check if the LAN cable is plugged in on both ends If i...

Страница 173: ...cted the HDMI cable scan for devices again or turn your TV off and on I want to start Anynet I also want the connected devices to turn on when the TV is turned on Move the focus to the Anynet device at Source press the up directional button to move to Anynet HDMI CEC and then press the Select button Check if the Anynet device is properly connected to the TV and then select Anynet HDMI CEC menu to ...

Страница 174: ... is in progress The connected device is not displayed Check whether the device supports Anynet Anynet devices must be connected to the TV using an HDMI cable Make sure the device is connected to your TV with an HDMI cable Some HDMI cables may not support Anynet Check whether the HDMI cable is properly connected Go to Anynet HDMI CEC and see if Anynet HDMI CEC has been set to On Settings General Ex...

Страница 175: ...ce the batteries Alkaline batteries are recommended for longer battery life The remote control batteries run out quickly The batteries may be consumed quickly if the remote control is used very frequently or the Voice Wake up function is turned on You can extend the battery life by turning off the Voice Wake up function Explore Now Settings Voice Wake up The Voice Wake up function may not be suppo...

Страница 176: ...ecord videos received from an external device or Samsung TV Plus The recording function is only available for digital broadcast channels received by the TV You cannot record videos received from an external device or Samsung TV Plus The Format Device message appears when the Timeshift or recording function is used To use the recording function the storage device connected to the TV must have been ...

Страница 177: ...poor The services of your application are not provided by the TV but by the application service provider Refer to the Help section on the application service provider s website Media Files When files don t play this may help resolve the problem The problem Try this Some files are interrupted during playback This problem may occur with unsupported files or high bitrate files Most files can be playe...

Страница 178: ...azon Alexa does not answer The Samsung Smart Remote may not recognise your voice when it is far away from you turned upside down or located in an environment with loud ambient noise Use the Samsung Smart Remote less than 1 5 m with the remote control buttons facing upward There is a built in microphone on the front of the Samsung Smart Remote Do not place the Samsung Smart Remote near the TV speak...

Страница 179: ...il Mode the TV s audio and video settings are automatically reset every 5 minutes Change Usage Mode to Home Mode Settings General System Manager Usage Mode The TV is tilted to the side Remove the base stand from the TV and reassemble it The stand is wobbly or crooked Refer to the Quick Setup Guide and make sure that the stand is assembled correctly PIP is not available PIP is available only when a...

Страница 180: ...Internet has failed Check the network connection status Settings General Network Network Status If the TV is not connected to a network connect it to a network The upgrade stops if you already have the latest software version The TV narrates the screen events in voice over To turn off Voice Guide move the focus from Accessibility Shortcuts to Voice Guide and then press the Select button You can tu...

Страница 181: ... Hub The problem Try this Cannot select Signal Information in Self Diagnosis Verify that the current channel is a digital channel Signal Information is only available for digital channels Settings Support Device Care Self Diagnosis Signal Information Reset Smart Hub Resets all Smart Hub settings to their factory defaults and deletes all information related to Samsung accounts linked service accoun...

Страница 182: ...et service support from a Samsung call agent or the Samsung website You can also view information by scanning the QR code of your TV You can also start this function by pressing and holding the button for 5 or more seconds For the standard remote control press and hold the Play button for 5 or more seconds Continue holding the button until the customer information pop up window appears Requesting ...

Страница 183: ...heck whether the cause is caused by the product or the external environment by broadcasting signals and cables When the TV screen does not display properly The TV s colour design accessories including the remote control and features may differ depending on the model or geographical area Check the antenna and input cable connections ANT IN ANT IN Check the antenna and input cable connections 183 ...

Страница 184: ...MI IN Check the antenna and HDMI cable connections If the issue persists define exactly what is wrong with the display For example mosaics and blocks multiple lines or white dots or fixed horizontal or vertical lines 184 ...

Страница 185: ...Try changing channels using the remote control Source Press the button select Source choose another input source 185 ...

Страница 186: ... run a diagnostic test On the remote control press the button Settings Select Settings Support Device Care Self Diagnosis Picture Test Support Support Device Care Select Settings Support Device Care Self Diagnosis Picture Test 186 ...

Страница 187: ...e on screen instructions to complete the test When a message appears select OK and follow the on screen instructions to complete the test Picture Test Complete Close When a message appears select Close and follow the on screen instructions to complete the test 187 ...

Страница 188: ... remote control press the button Settings Select Settings Support Device Care Self Diagnosis Signal Information to check the signal strength Support Support Device Care Select Settings Support Device Care Self Diagnosis Signal Information to check the signal strength 188 ...

Страница 189: ...tion Check whether the signal strength is too weak or not Related menu path Settings Support Device Care Self Diagnosis Picture Test Try Now Settings Support Device Care Self Diagnosis Signal Information Try Now 189 ...

Страница 190: ...turned off When your TV does not turn on The TV s colour design accessories including the remote control and features may differ depending on the model or geographical area If your TV does not turn on check whether the remote control sensor is on By holding a reflective object like mirror under the TV you can easily find the remote control sensor 190 ...

Страница 191: ...wer cable and plug it back in One Invisible Connection One Invisible Connection Disconnect and reconnect the One Invisible Connection cable between the TV and the One Connect OC Box Make sure that the One Invisible Connection cable is not pinched or bent sharply 191 ...

Страница 192: ...l to turn on your TV If the remote control sensor turns off when you press the power button your TV is correctly connected to the power supply If the TV screen is still blank softly tap it with your finger If the part of the screen you tapped on blinks your TV is correctly connected to the power supply 192 ...

Страница 193: ...ned on but the connected external device does not work or any connection problem occurs HDMI IN HDMI IN HDMI IN One Invisible Connection One Invisible Connection Check the connection of the HDMI cable to your TV or One Connect Box Make sure that the external device is turned on 193 ...

Страница 194: ... device and to the wall outlet If it does not turn on make sure the power cable is properly connected to the device and to the wall outlet HDMI IN HDMI IN HDMI IN One Invisible Connection One Invisible Connection Check the connection of the HDMI cable to your TV or One Connect Box 194 ...

Страница 195: ... source is selected on the Home Screen Source HDMI IN HDMI IN HDMI IN If the same problem continues try connecting another external device to the TV using an HDMI cable If the display is correct your external device may be faulty 195 ...

Страница 196: ... with an external device properly The TV s colour design accessories including the remote control and features may differ depending on the model or geographical area When the picture looks distorted Power Power First disconnect and reconnect the power cables and HDMI cables on the back of your TV or the One Connect OC Box then unplug the power cable and plug it back into the wall outlet 196 ...

Страница 197: ...he power cables and HDMI cables on the back of your TV or the One Connect OC Box then unplug the power cable and plug it back into the wall outlet HDMI If the external device support 4K UHD or 8K UHD videos use a dedicated HDMI cable for each resolution 197 ...

Страница 198: ...rts it LAN HDMI Satellite If you are using a set top box check the cable connection The cable you need to check depends on the type of set top box Make sure that your access point is connected to the Internet If not disconnecting and reconnecting its power cable may be required 198 ...

Страница 199: ... Invisible Connection One Invisible Connection If the problem persists and if your TV uses the One Invisible Connection disconnect and reconnect the One Invisible Connection to the TV and the One Connect OC Box Ensure that the One Invisible Connection is not pinched or bent sharply HDMI eARC HDMI If no sound comes out of your Sound Bar and if it is connected to the TV with an HDMI cable check the ...

Страница 200: ...MI If your Sound Bar is connected to a receiver and the receiver is connected to the TV using an HDMI cable check the HDMI connector on the back of the TV The cable must be connected to the HDMI eARC port on your TV 200 ...

Страница 201: ... to the Internet The TV s colour design accessories including the remote control and features may differ depending on the model or geographical area No Access Network If your TV is not connected to the internet check the network and the status of your access point On the remote control press the button and move to Settings using the directional button 201 ...

Страница 202: ...k Network Status to check the network status General General Network Select Settings General Network Network Status to check the network status General Network Reset Network If the network isn t connected a network reset may be required 202 ...

Страница 203: ...perating normally If you are using a wireless access point check the access point location If the access point is too far from the TV move it closer Try rebooting the access point by disconnecting and reconnecting the power connector It may take 1 to 2 minutes until the access point comes back online after a reboot 203 ...

Страница 204: ...eneral Network If the same problem continues select Settings General Network Network Status IP Settings to change to a different DNS server If a test occurs cancel it and select IP Settings Network Status IP Settings If the same problem continues select Settings General Network Network Status IP Settings to change to a different DNS server If a test occurs cancel it and select IP Settings 204 ...

Страница 205: ...er enter 8 8 8 8 then select OK Update now If the same problem continues a software update or factory reset may be required Related menu path Settings General Network Network Status Try Now Settings General Network Reset Network Try Now Settings Support Software Update Try Now Settings General Reset Try Now 205 ...

Страница 206: ... cables When no sound comes out of the TV or the sound is breaking up The TV s colour design accessories including the remote control and features may differ depending on the model or geographical area If your TV does not produce any sound press the Volume button to increase the volume If your TV is connected to an external device check the volume of the external device 206 ...

Страница 207: ...Output Then select TV Speaker Settings Check the volume on the screen If a number for the TV volume is not displayed select Settings Sound Sound Output Then select TV Speaker Sound Sound Sound Output TV Speaker Check the volume on the screen If a number for the TV volume is not displayed select Settings Sound Sound Output Then select TV Speaker 207 ...

Страница 208: ...lect Settings Support Device Care Self Diagnosis Sound Test Update now If the same problem continues a software update or factory reset may be required If there is sound but it is not clear run a diagnostic test On the remote control press the button 208 ...

Страница 209: ...Self Diagnosis Sound Test to check the sound Support Support Device Care Go to Settings Support Device Care Self Diagnosis Sound Test to check the sound Settings If the test reveals a problem select Settings Sound Expert Settings Reset Sound 209 ...

Страница 210: ...nd Expert Settings If the test reveals a problem select Settings Sound Expert Settings Reset Sound Settings If the test shows no problems select Settings Support Device Care Self Diagnosis Signal Information 210 ...

Страница 211: ...o problems select Settings Support Device Care Self Diagnosis Signal Information Signal Information Check whether the signal strength is too weak or not Update now If the same problem continues a software update or factory reset may be required 211 ...

Страница 212: ...ttings Support Device Care Self Diagnosis Sound Test Try Now Settings Sound Expert Settings Reset Sound Try Now Settings Support Device Care Self Diagnosis Signal Information Try Now Settings Support Software Update Try Now Settings General Reset Try Now 212 ...

Страница 213: ...s not paired When the remote control does not work The TV s colour design accessories including the remote control and features may differ depending on the model or geographical area Verify that the infrared remote control signal is being transmitted and received Make sure the remote control sensor on the TV is blinking 213 ...

Страница 214: ...receiver on your TV Make sure the remote control works properly You can check whether the signal is being transmitted by pressing the power button and observing the front tip of the remote control through the camera on your smartphone 214 ...

Страница 215: ...y infrared signal replace the batteries of the remote control If you don t see any infrared signal replace the batteries of the remote control Press the and buttons simultaneously to display the pairing animation clip 215 ...

Страница 216: ...uctions to proceed with the pairing The remote control will work more effectively if you point it at the remote control sensor If the same problem continues try using the appropriate SAMSUNG remote control for your TV model 216 ...

Страница 217: ...If you use an Multi Brand Remote MBR or universal remote and your remote cannot operate an external device move the external device closer to the One Connect Box 217 ...

Страница 218: ...tures may differ depending on the model or geographical area Settings If your TV is connected to the Internet you can set it to receive periodic updates automatically On the remote control press the button and move to Settings using the directional button Support Support Software Update To enable automatic updates select Settings Support Software Update Auto update For more information in The Terr...

Страница 219: ...gs No Access Network If your TV is not connected to the Internet you can update the software using a USB drive Settings Select Settings Support About This TV and check the model code and software version 219 ...

Страница 220: ...gs Support About This TV and check the model code and software version About This TV Model code Software version Select Settings Support About This TV and check the model code and software version Using a computer connect to www samsung com 220 ...

Страница 221: ...Find your TV model and download the firmware file SEE ALL SUPPORT Find your TV model and download the firmware file Firmware Download Click Download to download the firmware 221 ...

Страница 222: ...e and store it in your USB drive top folder Unzip the downloaded file and store it in your USB drive top folder USB USB USB Insert the USB device into the USB slot on the back of your TV or the side of the One Connect Box 222 ...

Страница 223: ...mpleted Do not turn off your TV while the firmware update is in progress Settings After your TV has been reset select Settings Support About This TV and check the new firmware version Support Support About This TV After your TV has been reset select Settings Support About This TV and check the new firmware version 223 ...

Страница 224: ...t select Settings Support About This TV and check the new firmware version Related menu path Settings Support Software Update Auto update Try Now For more information in The Terrace for business refer to the provided user manual Settings Support About This TV Try Now 224 ...

Страница 225: ...rt Remote The images buttons and functions of the Samsung Smart Remote may differ with the model or geographical area From top to bottom and left to right The or button is at the top left There is a small LED microphone to the right of the or button but it cannot be felt by hand Below the LED is a round button which is the button Of the two buttons below the button on the Samsung Smart Remote that...

Страница 226: ...ct Rewind Play Pause Fast Forward Stop Timeshift Record Go to Live TV or Info You can press the up directional button to go to the playback screen and check the time that the actual broadcast programme is running and the timeshift time You can use the Slow Rewind or Slow Forward functions when you select the Pause option To use Record or Timeshift you must connect a USB device This function may no...

Страница 227: ... Press and hold the volume button to open the Accessibility Shortcuts menu Even if the Voice Guide is set to Off or muted when you press and hold the volume button the voice guide for Accessibility Shortcuts is enabled Learn TV Remote and Menu Learning Screen are only available when Voice Guide is set to On Standard remote control Press the AD SUBT button or press and hold the MUTE button to open ...

Страница 228: ...p or do it later through the settings menu There are many commands you can say to control the TV These can be used together with Voice Guide to give you voice input and voice output You can use the Samsung Smart Remote but the TV must be connected to the Internet To speak a command press and hold the button located near the top of the Samsung Smart Remote directly below the small LED microphone an...

Страница 229: ...y sound to reduce overall power consumption When you press a button on the remote control other than Volume and Power while the screen is off the TV screen turns back on High Contrast To display all menus with an opaque black background and a white font providing maximum contrast If High Contrast is on some Accessibility menus are not available Greyscale You can change the colour of the TV screen ...

Страница 230: ...t you can change the subtitle position When watching a channel on an external device such as set top box and cable box turn on the subtitle function on the device For more information contact your service provider Multi output Audio You can turn on both the TV speaker and Bluetooth headphone designed for the hearing impaired at the same time The hearing impaired can then set the volume of their Bl...

Страница 231: ...el button to change the channel Press the up or down of CH button on the standard remote control to change the channel Number button Use the or button on the Samsung Smart Remote to open the virtual numeric pad enter a number and then select Done On the standard remote control press the numeric buttons to enter a channel number Using on screen number entry via the Samsung Smart Remote Use the virt...

Страница 232: ...e of the Samsung Smart Remote the left one is the Volume button Push up or pull down the Volume button to change the volume Standard remote control Press the up or down of VOL button on the standard remote control to adjust the volume Using programme information When watching TV press the Select button to view programme information which then appears at the top of the screen Voice Guide will say p...

Страница 233: ...rmation in the Guide is for digital channels only Analogue channels are not supported If the Clock is not set the Guide is not provided Set the Clock first Settings General System Manager Time Clock If you need to set the clock again follow the instructions below 1 Press the button to open Smart Hub 2 Press the left directional button to move to Settings 3 Press the Select button to open the TV s ...

Страница 234: ...the day announced for the first programme you reach on that day The day is not repeated so if you are not sure what the day is you can move forwards and backwards 24 hours and then the day will be announced To view a programme on now In the Guide move to the programme currently broadcasting and then press the Select button to go to live TV on the selected channel and programme Other options in the...

Страница 235: ...iewing Cancel Scheduled Recording You can cancel your scheduled viewings and recordings This function may not be supported depending on the model or geographical area View Details You can see the detailed information on the selected programme The information may differ with the broadcast signal If the information is not provided with the programme nothing appears Press the Select button on the Vie...

Страница 236: ...uled viewing from the Guide In the Guide Live TV Guide move to the programme you want to cancel scheduled viewing and then press the Select button Move to Cancel Scheduled Viewing and then press the Select button When a pop up message asking you to cancel the selected scheduled viewing appears select Yes The selected scheduled viewing is cancelled and the screen returns to the Guide screen Cancell...

Страница 237: ...al buttons to move within the channel list or use the Channel button to go up and down a page at a time You can also use the or button to enter a channel number and go to that channel directly Press the directional button in the Channel List to move to the Category list Use the up and down directional buttons to move within this list Press the Select button to choose a category you want from the C...

Страница 238: ...ress the Select button The channel list will now show only the channels in this list Channel Type Sorts the list so that it includes channels of a selected type However Channel Type can only be used channels contain the type information This function may not be supported depending on the incoming broadcast signal Sort Sorts the list by Number or by Name This option is only available on digital cha...

Страница 239: ...ecorded is displayed The control bar appears Move the focus to Stop Recording and then press the Select button When a popup window appears select Stop To record a programme that is on later move to the programme in the Guide and then press and hold the Select button You will get a pop up menu Use the up and down directional button to move within this menu Move to the Schedule Recording and then pr...

Страница 240: ...indow use the left and right directional buttons to select a broadcast scheduled programme and then press the Select button To schedule a recording for the programme select Schedule Recording Changing the recording time When recording a live programme you can specify how long you want to record for Press the down directional button to display the control bar at the bottom Press the left or right d...

Страница 241: ...f you have watched part of this programme before you will get a pop up menu on screen allowing you to Play from start Resume from where you left off or Cancel Use the left and right directional buttons to move to the required option and then press the Select button This function may not be supported depending on the model or geographical area Deleting a recorded programme To delete a recorded prog...

Страница 242: ... Hub service agreement select Reset Smart Hub Settings Support Device Care Self Diagnosis Reset Smart Hub Press the button on your remote This will bring up a display with 2 rows Try moving the focus to Live TV or another item on the bottom row The options on the top row change depending on the item selected in the bottom row The buttons to the right of Live TV provide quick access to apps such as...

Страница 243: ...at Colour Space Device Care and All Settings These function may not be supported depending on the model or geographical area Source You can select an external device connected to the TV For more information refer to Switching between external devices connected to the TV Search A virtual keyboard appears on the screen and you can search for channels programmes titles of movies or apps provided by t...

Страница 244: ... when you press the button Then you can quickly use any of Samsung Account Notification or Privacy Choices Samsung Account Go to the Samsung Account screen to create a new account or sign out of your account For more information about the Samsung Account refer to Using a Samsung account Notification You can view a list of notifications for all events that occur on your TV A notification appears on...

Страница 245: ...scriptions to paid channels Parental control is necessary when children use this service Images may look blurry depending on the service provider s circumstances This function may not be supported depending on the model or geographical area Art When you are not watching TV or when the TV is turned off you can use the Art mode function to edit image content such as artworks or photos or to display ...

Страница 246: ...net indicate a menu item The e Manual contains 2 rows of menu icons Use the up and down directional buttons to move between rows and the left and right directional buttons to move within a row Press the Select button to open the section you want to read The e Manual contains a section called Learn TV Remote in Accessibility Guidance This is particularly useful for people who cannot easily see the ...

Страница 247: ... and hold the button on the Samsung Smart Remote Bixby is activated in the listening mode the Bixby icon appears at the bottom of the TV screen Say a command and then release the button The TV provides feedback on how it understands the command and then performs the commanded task If the TV does not understand the command try again with more precise pronunciation This function may not be supported...

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