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English - 20

Video Apps problems (Youtube etc)

 

Change the DNS to 8.8.8.8. Select 

 >   

Settings

 > 

General

 > 

Network

 > 

Network Status

 > 

IP Settings

 > 

DNS setting

 > 

Enter manually

 > 

DNS Server

 > enter 8.8.8.8 > 

OK

.

 

Reset by selecting 

 >   

Settings

 > 

Support

 > 

Device Care

 > 

Self Diagnosis

 > 

Reset Smart Hub

.

What is Remote Support?

Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can 
remotely:

 

Diagnose your TV

 

Adjust the TV settings for you

 

Perform a factory reset on your TV

 

Install recommended firmware updates

How does Remote Support work?

You can easily get Samsung Remote Support service for your TV:

1. 

Call the Samsung service centre and ask for remote support.

2. 

Open the menu on your TV, and go to the 

Support

 menu. (

 >   

Settings

 > 

Support

)

3. 

Select 

Remote Management

, then read and agree to the service agreements. When the PIN screen 

appears, provide the PIN number to the technician.

4. 

The technician will then access your TV.

Eco Sensor and screen brightness

Eco Sensor adjusts the brightness of the TV automatically. This feature measures the light in your room and 
optimises the brightness of the TV automatically to reduce power consumption. If you want to turn this off, go 
to 

 >   

Settings

 > 

General

 > 

Eco Solution

 > 

Ambient Light Detection

.

 

If the screen is too dark while you are watching TV in a dark environment, it may be due to the 

Ambient 

Light Detection

 function.

 

The eco sensor is located at the bottom of the TV. Do not block the sensor with any object. This can decrease 
picture brightness.

Содержание QA75Q950TSJ

Страница 1: ...Thank you for purchasing this Samsung product To receive more complete service please registeryour product at www samsung com Model Serial No USER MANUAL 950T...

Страница 2: ...nd see its contents on your PC or mobile device Learning the e Manual s assistance functions Some menu screens cannot be accessed from the e Manual Search Select an item from the search results to loa...

Страница 3: ...e back or bottom are provided for necessary ventilation To ensure reliable operation of this apparatus and to protect it from overheating these slots and openings must never be blocked or covered Do n...

Страница 4: ...nformation if you intend to install your TV in a location with heavy dust high or low temperatures high humidity chemical substances orwhere it will operate 24 hours a day such as in an airport a trai...

Страница 5: ...t Remote 13 Pairing the TV to the Samsung Smart Remote 14 Installing batteries into the Samsung Smart Remote 14 05 Running the Initial Setup Connecting the antenna adapter 15 Using the TV Controller 1...

Страница 6: ...rials when opening the box Note Insert the powercord securelyto prevent loosening from the TV An administration fee may be charged in the following situations a An engineer is called out at your reque...

Страница 7: ...ecter is not connected properly there is a danger of severe electric shock 2 Connect the One Connect AC power cord to the One Connect and then connect the cord to a wall outlet as shown in Step 5 abov...

Страница 8: ...f the TV or damage to the cable When arranging the remaining cable refer to the figure on the previous page for the correct arrangement Take care not to subject the cable to any of the actions below T...

Страница 9: ...pendicular to the floor Before attaching the wall mount to surfaces other than plaster board contact your nearest dealer for additional information If you install the TV on a ceiling or slanted wall i...

Страница 10: ...fails to follow the product installation instructions When you install the wall mount maintain a gap of more than 40 mm between the TV and wall Do not mount the TV at more than a 15 degree tilt Alway...

Страница 11: ...edge of the supporting furniture Always educate children about the dangers of climbing on furniture to reach the television set or its controls Always route cords and cables connected to your televisi...

Страница 12: ...brackets to the TV For the screw specifications refer to the standard screw part in the table under Mounting the TV on a wall 3 Connect the brackets fixed to the TV and the brackets fixed to the wall...

Страница 13: ...me the previous channel appears Play pause When pressed the playback controls appear Using these controls you can control the media content that is playing Smart Hub Returns to the Home Screen Volume...

Страница 14: ...top rear of the Samsung Smart Remote The body will pop out slightly from the body cover 2 Turn the remote over and then slide the body of the remote upwards until the battery compartment is revealed...

Страница 15: ...arily when the TV communicates with mobile devices You can also start the Initial Setup using the TV s menu Settings General Reset Follow the instructions displayed on the Initial Setup screen and con...

Страница 16: ...eroff Volume Up Channel Up Volume Down Channel Down Source TVController button Remote control sensor Press Move Press Hold Select The TVController button is located on the bottom of the TV Setting the...

Страница 17: ...e TV to the Internet using a wireless access point or modem Wireless IP access point or modem with a DHCP Server LAN Cable Not Supplied The LAN Port on the Wall Network Connection Wired Connect your T...

Страница 18: ...ure that the problem is not with the remote control If the TV turns on refer to The remote control does not work There is no picture video sound or a distorted picture video sound from an external dev...

Страница 19: ...e TV settings are lost after 5 minutes The TV is in the Retail Mode Change the Usage Mode in the General Menu to Home Mode Settings General System Manager Usage Mode Home Mode Intermittent Wi Fi Make...

Страница 20: ...sk for remote support 2 Open the menu on your TV and go to the Support menu Settings Support 3 Select Remote Management then read and agree to the service agreements When the PIN screen appears provid...

Страница 21: ...duct may cause a failure fire or electric shock To clean the screen turn off the TV then gently wipe away smudges and fingerprints on the panel with a micro fiber cloth Clean the body or panel of the...

Страница 22: ...g Temperature Operating Humidity Storage Temperature Storage Humidity 10 C to 40 C 50 F to 104 F 10 to 80 non condensing 20 C to 45 C 4 F to 113 F 5 to 95 non condensing The design and specifications...

Страница 23: ...aw a small amount of power To decrease power consumption unplug the power cord when you don t intend to use the TV for a long time Licences The terms HDMI and HDMI High Definition Multimedia Interface...

Страница 24: ...2 e Manual e Manual e Manual www samsung com PC e Manual e Manual...

Страница 25: ...3 Samsung II AC AC DC DC...

Страница 26: ...4 AC DC DC Samsung l...

Страница 27: ...5 2 3 01 02 One Connect 03 9 10 11 04 Samsung Smart Remote Samsung Smart Remote 13 Samsung Smart Remote 14 Samsung Smart Remote 14 05 15 16 06 17 17 07 18 20 Eco 20 21 08 22 22 23 23...

Страница 28: ...6 01 Samsung Smart Remote AAA x 2 One Connect One Connect One Connect AV a b Samsung Quick Setup Guide...

Страница 29: ...02 One Connect 5 1 2 3 4 10 One Connect One Connect One Connect 1 One Connect One Connect 1 4 2 One Connect AC One Connect 5 One Connect One Connect Quick Setup Guide 3 Blu ray One Connect Accessory K...

Страница 30: ...8 One Connect One Connect One Connect 90 One Connect One Connect One Connect One Connect One Connect 1 One Connect One Connect...

Страница 31: ...9 03 Samsung C Samsung Electronics C VESA Samsung...

Страница 32: ...10 VESA A B C 75 400 x 400 5 7 M8 4 85 600 x 400 VESA VESA Samsung VESA Samsung 40 15 82 One Connect One Connect 10 Samsung Electronics...

Страница 33: ...11...

Страница 34: ...12 1 2 3...

Страница 35: ...13 04 Samsung Smart Remote Samsung Smart Remote Samsung Smart Remote Samsung Smart Remote 1 Smart Hub 1 Bixby Bixby Bixby Explore Now Bixby Ambient Mode Ambient Mode Ambient Mode...

Страница 36: ...14 Samsung Smart Remote Samsung Smart Remote Samsung Smart Remote 3 Samsung Smart Remote Samsung Smart Remote 1 1 2 2 1 Samsung Smart Remote 2 3 r l 4 1 5V AAA 5...

Страница 37: ...15 05 SmartThings Wi Fi SmartThings SmartThings SmartThings Android 6 0 iOS 10 ANT IN...

Страница 38: ...16 SAMSUNG...

Страница 39: ...17 06 Smart Hub DHCP IP 10 Mbps Cat7 STP...

Страница 40: ...18 07 e Manual www samsung com Samsung TFT LED AC One Connect...

Страница 41: ...19 1 5 1 8 Samsung Smart Remote SAMSUNG TV 5 Wi Fi Wi Fi 15 2 Wi Fi Internet ISP MAC...

Страница 42: ...20 Youtube DNS 8 8 8 8 IP DNS DNS 8 8 8 8 Smart Hub Samsung Samsung Remote Support 1 Samsung 2 3 PIN PIN 4 Eco Eco Eco Eco...

Страница 43: ...21...

Страница 44: ...TSJ 7680 x 4320 7680 x 4320 75 85 70 W 70 W x x 1654 8 x 940 1 x 15 0 1654 8 x 1009 9 x 307 4 1877 0 x 1066 4 x 15 2 1877 0 x 1131 3 x 340 1 36 2 44 0 53 8 65 8 10 C 40 C 50 F 104 F 10 80 20 C 45 C 4...

Страница 45: ...23 HDMI HDMI High Definition Multimedia Interface HDMI HDMI Licensing LLC...

Страница 46: ......

Страница 47: ......

Страница 48: ...service centre Country Area Samsung Service Centre Web Site HONG KONG 3698 4698 www samsung com hk support Chinese www samsung com hk_en support English MACAU 0800 333 1800 7267864 1800 SAMSUNG www sa...

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