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Samsung PS51F5500ARLXL, Руководство по обслуживанию

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4. Troubleshooting

■ No Sound

Symptom

•

Video is normal but there is no sound.

Major Checklist

•

When the speaker connectors are disconnected or damaged.

•

When the sound processing part of the Main Board is not functioning.

•

Speaker defect.

•

SMPS not supplying voltage to the main board.

Diagnostics

Speaker

Speaker Cable

CN801

<51" 60" PDP>

Speaker

Speaker Cable

CN801

<64" PDP>

Copyright© 1995-2013 SAMSUNG. All rights reserved.

4-7

Содержание PS51F5500ARLXL

Страница 1: ...1F5500ARLXL SERVICEMANUAL Plasma TV PS51F5500AR Contents 1 Precaution 2 Product Specification 3 Disassembly and Reassembly 4 Troubleshooting 5 Wiring Diagram Refer to the service manual in the GSPN se...

Страница 2: ...4 Troubleshooting 4 1 4 1 First Checklist for Troubleshooting 4 1 4 2 Checkpoints by Error Mode 4 2 4 2 1 Example of Trouble Shooting 4 9 4 2 2 Operating Logic LED 4 11 4 3 Factory Mode Adjustments 4...

Страница 3: ...REN T TESTER TES T ALL EXPOSED ME TAL SUR FACES 2 WIRE CORD ALSO TES T WITH PLUG REVERSED USING AC ADAPTER PLUG AS REQU IRED EARTH GROUND R E A D I N G SHOULD NOT BE ABOVE 0 5mA Figure 1 1 AC Leakage...

Страница 4: ...if the wiring is too tight incorrectly placed or loose Never change the space between the part and the printed circuit board Check the AC power cord for possible damages Keep the part or the lead away...

Страница 5: ...lade of the AC plug and that of any conductive materials i e the metal panel input terminal earphone jack etc 6 Insulation Check Process Unplug the power cord from the AC source and turn the switch on...

Страница 6: ...for soldering purposes 6 Use only anti static solder removal devices Most solder removal devices do not support an anti static feature A solder removal device without an anti static feature can store...

Страница 7: ...antenna cable or the external connectors if they are fully unplugged Damage to the cord may cause fire or electric shock 6 Keep the antenna far away from any high voltage cables and install it firmly...

Страница 8: ...Without Stand 1396 9 x 57 0 x 831 3 60 With Stand 1396 9 x 375 5 x 928 Without Stand 1483 8 x 57 0 x 877 1 Dimensions W x D x H inch 64 With Stand 1483 8 x 375 5 x 974 5 Without Stand 18 5 kg 51 With...

Страница 9: ...nd Swivel Left Right 20 20 Dimensions W x H x D Body 46 9 x 27 9 x 2 2 inches 1191 9 x 709 1 x 57 0 mm 54 9 x 32 7 x 2 2 inches 1396 9 x 831 3 x 57 0 mm 58 4 x 34 5 x 2 2 inches 1483 8 x 877 1 x 57 0...

Страница 10: ...Judder Canceller X X Wide Color Enhancer Plus O O Film Mode O O Picture Relax Mode Support X X Dolby Dolby Digital Plus Pulse Dolby Digital Plus Pulse SRS DNSe SRS Theater Sound 3D SRS Theater Sound...

Страница 11: ...3903 000441 Batteries AAA x 2 4301 000121 TV MIC STB SOUR CE VOICE MORE VOL CH LIGHT DVR MENU 3D SMART HUB GUIDE RETURN EXIT Remote Control AA59 00778A Stand Wire Holder BN61 08370A Cleaning Cloth BN...

Страница 12: ...nents 3 1 Overall Disassembly and Reassembly CAUTION Disconnect the PDP TV from the power source before disassembly Follow these directions carefully never use metal instruments to pry apart the cabin...

Страница 13: ...3 Disassembly and Reassembly Description Description Photo Screw 60 60 6003 001782 M4 L12 64 64 6003 001782 M4 L12 Copyright 1995 2013 SAMSUNG All rights reserved 3 2...

Страница 14: ...to Screw 2 Remove the screws of rear cover 51 6003 001782 M4 L12 6003 000337 M4 L10 60 6003 001782 M4 L12 6003 000337 M4 L10 64 6003 001782 M4 L12 6003 000337 M4 L10 3 Lift up and remove the rear cove...

Страница 15: ...rew 60 64 4 Remove the screws of main board CAUTION Disconnect all connectors prior to removing boards 6001 002606 M3 L10 5 Remove the screws of SMPS Remove the SMPS 51 60 6001 002606 M3 L10 6003 0014...

Страница 16: ...crew of Function Remove the Function 6001 002606 M3 L10 Remove the screw of WI FI module Remove the WI FI module WI FI code BN59 01161A 6001 002606 M3 L10 Remove the screw of blue tooth module Remove...

Страница 17: ...tion Photo Screw 7 Remove the speakers R L Remove the screw of Cover bottom 6003 001782 M4 L12 6003 000337 M4 L10 8 Remove the screws of the front cover 51 6003 001782 M4 L12 60 6003 001782 M4 L12 Cop...

Страница 18: ...3 Disassembly and Reassembly Description Description Photo Screw 64 6003 001782 M4 L12 3 7 Copyright 1995 2013 SAMSUNG All rights reserved...

Страница 19: ...e problem is caused by Main board or Logic Board No Video If the problem is No Video but Logic Board is on and Indication LED is blinking repeatedly and faster than normal booting replace the Logic bo...

Страница 20: ...r the LEDs on the front panel does not work when connecting the power cord if the cables are improperly connected or the Main Board or SMPS is not functioning In this case check the following Check th...

Страница 21: ...CN801 and CN101 connector Are the SMPS CN4007 and Main CN201 connected Replace Fuse F801S Is the Fuse F801S of the SMPS Power Input Part Open Replace the SMPS SMPS CN801 PIN2 STB 5V PIN1_PS ON Check...

Страница 22: ...ayed on the screen Major Checklist The output voltage of the Main SMPS This may happen when the LVDS cable connecting the Main Board and the Panel is disconnected Diagnostics Module FFC Cable 51 PDP M...

Страница 23: ...Cable Check the FFC Cable Is it connected correctly Replace the SMPS Check All output voltages on SMPS Are all voltage nermal Check the LED operation of Logic Board whitch is normally operating Normal...

Страница 24: ...4 Troubleshooting CAUTION Make sure to disconnect the power before working on the SMPS board 4 6 Copyright 1995 2013 SAMSUNG All rights reserved...

Страница 25: ...connectors are disconnected or damaged When the sound processing part of the Main Board is not functioning Speaker defect SMPS not supplying voltage to the main board Diagnostics Speaker Speaker Cabl...

Страница 26: ...the speaker output terminal of the Main board normal Connect the cable properly or replace the cable if necessary Is the cable connection between Main board and the speaker properly connected No No N...

Страница 27: ...screen appears when the TV is turned on The Scale is not resecting Replace the Main board The OSD box appears but there is no text Incorrect program version Check the version of each program Replace...

Страница 28: ...s on the screen The SMPS voltage is incorrect Adjust the SMPS voltage according to the voltage printed on the module label Dim screen blurred in red X Main board defect Replace the X Main board A blan...

Страница 29: ...4 Troubleshooting 4 2 2 Operating Logic LED Normal LED blink time is once per 0 5s Abnormal LED Blink interver is 0 3s and Off time 4s Copyright 1995 2013 SAMSUNG All rights reserved 4 11...

Страница 30: ...4 Troubleshooting PDP Module Action 4 12 Copyright 1995 2013 SAMSUNG All rights reserved...

Страница 31: ...SDI SDI SDI Code BN96 25240A BN96 25241A BN96 25242A Panel Spec SMPS Code BN44 00600A BN94 06194B BN44 00618A Chassis Ass y BN94 06269C BN94 06269D BN94 06269E Main Assy PBA Ass y code BN97 07113H BN9...

Страница 32: ...y Mode To enter Service Mode Press the remote control keys in this sequence If you do not have Factory remote control o o o o o o o o o o If you have Factory remote control INFO Factory 4 14 Copyright...

Страница 33: ...S232C OFF SDAL X12 MAIN xxxx xxxx RFS X12 0071 KER 201x xx xx KERNEL 8 0837 D Onboot xxxx x Backend IC x Data Ver xxxx TCON Version xxxx DTP DTVTD xxxx Model PS51F5500 Wired MAC SUCCESS Wireless MAC S...

Страница 34: ...nP Language ENG_US WIFI REGION S OTN Support ON OTA Support OFF TTX OFF China HD OFF NT Conversion OFF Num of DTV 1 Num of AV 1 Num of COMP 1 Num of HDMI 3 Num of SCART 0 Num of USB Port 2 Num of Head...

Страница 35: ...upport ON BT Support ON BT ADDRESS Engineer Option Auto Power MEMORY Type Of PANEL KEY None 5 Way Function Key L_BACK Contents Bar OFF Cable Modulation QAM Standby led on off OFF Recognition Support I...

Страница 36: ...ype development Info Link Country None TTX Group Visual Test MediaPlayDB OPTION_SWU OTN Server Type operating OTN Test Server OFF SWU Reset SWU Duration OFF SWU Fail Test OFF OPTION_NUM Num of ATV 1 N...

Страница 37: ...Temperature 0 LOGIC Waveform Day 0 Logic CheckSum 0 MRT 0 SAPC Timer APC Speed Hotel Option Hospitality Mode OFF Power On Menu OSD Operation Music Mode External Source Eco Solution Cloning Shop Optio...

Страница 38: ...ow THID 3 Carrier2 SNR High THR 16 Carrier2 SNR Low THR 80 Sig Error On 35 Sig Error Off 41 Amp Model TAS5745 Amp Volume 0xcbh Amp Scale 0x2Fh Amp Check Sum Woofer Type 0 Woofer Scale 0x8ah Woofer Che...

Страница 39: ...ON OFF ON FRC LVDS SSC MRR 10 FRC LVDS SSC MFR 1 FRC LVDS SSC Period 1 FRC LVDS SSC Modulation 1 FRC DDR SSC ON OFF ON FRC DDR SSC MRR 15 FRC DDR SSC MFR 1 FRC DDR SSC Period 1 Spread Spectrum FRC DDR...

Страница 40: ...deldy 15 TCON_TEMP READ 1 TEMP LAST 1 DCC VERSION 1 DCC CHK SEL 0 DCC CHECK LOCAL 0x0 DCC CHECK TOTAL 0x0 MulitACC Checksum 0 FRC IIC Bus stop OFF DVB SNR BER Signal Strength Bandwidth Frequency LNA S...

Страница 41: ...1 IF AGC_1 TMCC Lock_1 TS Packer_1 Master Lock_1 A_Modulation_1 A_Code Rate_1 A_Timer InterLeave_1 A_Segments Num_1 A_BER_1 B_Modulation_1 B_Code Rate_1 B_Timer InterLeave_1 B_Segments Num_1 B_BER_1 C...

Страница 42: ...WB Pattern OFF HDMI Pattern Sel 0 Parma Pre Test Pattern 0 Test Pattern Parma Post Test Pattern 0 Panel Display Time 0Hr SVC Info 0 Delete S N 0 T CON Usb Download T CON CheckSum Logic Usb D L Failut...

Страница 43: ...ew 0 Delete Log Debug Log Down LOG View Log Emergency Log Copy Loop Back LAN Test AV Audio Test DVIN Audio Test CVBS Test COMP Test USB HUB Test HDMI Test SCART Audio Test SCART CVBS Test SCART RGB Te...

Страница 44: ...ensor BT EXT Sound Inspection Woofer Sound Inspection NONE ATV CH Inspection DTV CH Inspection Satellite CH Inspection IPERF Stopped OPTION HDMI Expert DVB CI CAL Data Backup CAL Data Restore 4 26 Cop...

Страница 45: ...d_G_L 132 2nd_B_L 132 2nd_R_H 70 2nd_G_H 70 ADC Result 2nd_B_H 70 R Offset 128 G Offset 128 B Offset 128 R Gain 128 G Gain 128 B Gain 128 WB_W2_R_Offset 128 WB_W2_B_Offset 128 WB_W2_R_Gain 164 WB_W2_B...

Страница 46: ...ark G3_Gain R4_Gain B4_Gain G4_Gain R5_Gain B5_Gain G5_Gain R6_Gain B6_Gain G6_Gain R7_Gain B7_Gain G7_Gain R8_Gain B8_Gain G8_Gain R9_Gain B9_Gain G9_Gain R10_Gain B10_Gain G10_Gain 4 28 Copyright 19...

Страница 47: ...4 Troubleshooting 4 4 White Balance Calibration Copyright 1995 2013 SAMSUNG All rights reserved 4 29...

Страница 48: ...z 3 Pattern Pattern 24 Chess Pattern 4 Use Equipment CA210 Master MSPG925 Generator Use other equipment only after comparing The result with that of The Master equipment Input mode Calibration Pattern...

Страница 49: ...onent1 mode 3 Enter Service mode 4 Select the ADC menu 5 Select the Comp Calibration menu 6 In Comp Calibration Off status press the key to perform Calibration 7 When Calibration is complete it return...

Страница 50: ...oting 4 4 3 White Balance Adjustment ADC WB White Balance Factory Low light High light Sub Bright R offset G offset B offset Sub Contrast R gain G gain B gain 4 32 Copyright 1995 2013 SAMSUNG All righ...

Страница 51: ...se check the firmware version after the upgrades are complete the new version will have a higher number than the older version When software is upgraded video and audio settings you have made will ret...

Страница 52: ...4 Troubleshooting 4 6 Rear Cover Dimension PF5500 51 COVER REAR Dimension PF5500 60 COVER REAR Dimension PF5500 64 COVER REAR Dimension 4 34 Copyright 1995 2013 SAMSUNG All rights reserved...

Страница 53: ...4 1 823 3 754 4 27 5 41 3 819 0 PF5500 64 1478 0 1424 0 967 0 870 0 804 0 25 0 41 3 819 0 Model Inch I J K L M N O P PF5500 51 55 7 307 2 400 0 400 0 496 9 891 5 36 4 79 5 PF5500 60 55 7 375 5 600 0 4...

Страница 54: ...CN5502 CN5503 CN5504 CN5505 CN5506 CN2501 CN2012_LO CN2013_LO CN4002 CN4002 CN2601 CN201 CN801 CN2010_LO CN1201 Y Buffer SMPS Logic Main Board E BUFFER CN1 FUNCTION E BUFFER Speaker L Speaker R CN301...

Страница 55: ...CN5413 CN5000 CN2501 CN2012_LO CN2013_LO CN4002 CN4002 CN2609 CN201 CN801 CN2010_LO CN1201 SMPS Logic Main Board E BUFFER CN1 FUNCTION E BUFFER Speaker L Speaker R CN301 CN5000 CN4003 CN5008 CN5005 C...

Страница 56: ...CN2010_LO CN1201 Y Buffer SMPS Logic Main Board E BUFFER CN1 FUNCTION E BUFFER Speaker L Speaker R CN301 CN5000 CN4004 CN5006 CN5006 CN5006 CN5000 CN4006 CN4007 CN4005 CN4001 CN4002 CN4003 CN2011_LO C...

Страница 57: ...POWER 18 Pin Code 51 BN39 01781A 130mm Photo 60 Cable Lead connector Use POWER 18 Pin Code 60 BN39 01781B 150mm Photo 64 Cable Lead connector Use POWER 18 Pin Code 64 BN39 01781F 420mm Photo Copyrigh...

Страница 58: ...PW 11 B5 3V_PW 12 B5V_ASIC_PW 12 B5 3V_PW 13 B5V_ASIC_PW 13 GND 14 B5V_ASIC_PW 14 GND 15 GND 15 GND 16 VS_CON 16 B15VS_PW 17 GND 17 SW POWER 18 VS_ON 18 A5 3V CN1202 Main Board CN1 Function Pin No SMP...

Страница 59: ...N Signal Main Board 1 BT_RESET 2 POWER_DET 3 BT_WAKE 4 B5 2V 5 BT_USB_DM 6 BT_USB_DP 7 GND 8 BT_SYNC_INPUT 9 BT_SYNC_OUTPUT 10 GND CN1201 Main Board CN1 Function Pin No WIFI Signal Main Board 1 GND 2...

Страница 60: ...a Japan https gspn2 samsungcsportal com N America S America https gspn3 samsungcsportal com This Service Manual is a property of Samsung Electronics Co Ltd Any unauthorized use of Manual can be punish...

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