47
English
05
Other
Information
Issues
Solutions and Explanations
Plasma TV is making humming noise.
• Plasma TVs typically make a soft humming sound. This is normal. It’s caused by the electrical charges
that are used to create the images on the screen.
• If the humming sound is loud, you may have set the brightness on the TV too high. Try setting the
brightness lower.
• You can also have loud humming if the back of your Plasma TV is too close to a wall or other hard
surface. Also try rerouting your connection cables.
• Improper installation of wall mount can create excessive noise.
Image Retention (Burn In) Issue.
• To minimize the possibility of screen burn, this unit is equipped with screen burn reduction technology.
Pixel Shift technology enables you to set picture movement up / down (Vertical Line) and side to side
(Horizontal Dot).
There is a plastic smell from the TV.
• This smell is normal and will dissipate over time.
The TV
Signal Information
is unavailable
in the Self Diagnostic Test menu.
• This function is only available with digital channels from an Antenna / RF/Coax connection. (p. 22)
The TV is tilted to the side.
• Remove the base stand from the TV and reassemble it.
The channel menu is greyed out.
(unavailable)
• The
Channel
menu is only available when the TV source is selected.
Your settings are lost after 30 minutes or
every time the TV is turned off.
• If the TV is in the
Store Demo
mode, it will reset audio and picture settings every 30 minutes. Change
the settings from
Store Demo
mode to
Home Use
mode in the
Plug & Play
(Initial setup) procedure.
Press the
SOURCE
button to select
TV
mode, and go to
MENU
→
Setup
→
Plug & Play
(Initial
setup)
→
ENTER
E
(p. 7).
You have intermittent loss of audio or
video.
• Check the cable connections and reconnect them.
• Loss of audio or video can be caused by using overly rigid or thick cables. Make sure the cables are
flexible enough for long term use. If mounting the TV to the wall, we recommend using cables with 90
degree connectors.
You see small particles when you look
closely at the edge of the frame of the TV.
• This is part of the product’s design and is not a defect.
The
PIP
menu is not available.
•
PIP
functionality is only available when you are using a HDMI, PC or components source (p. 21).
The message “Scramble signal” or “Weak
Signal/No Signal” appears.
• If you are using a CAM CARD (CI/CI+), check that it is installed into the common interface slot.
• If there is still a problem, pull the CAM CARD out of the TV and insert it into the slot again.
You turned the TV off 45 minutes ago, and
it turned on again.
• It is normal. The TV operates the OTA (Over The Aerial) function itself to upgrade firmware
downloaded whilst your watching TV.
There are recurrent picture/sound issues.
• Check and change the signal/source.
A reaction may occur between the rubber
cushion pads on the base stand and the
top finish of some furniture.
• To prevent this, use felt pads on any surface of the TV that comes in direct contact with furniture.
✎
Some of above pictures and functions are available at specific models only.
[UK]BN68-02578F-00Eng.indb 47
2010-03-05 오후 9:39:21
