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4. Troubleshooting
4.7.2.5. Mx-xxxx (Jam_Paper handling error)
► Error Code
M1-1110
► Error message
Paper jam in tray 1. Please remove the paper
► Symptom
The jammed paper has occurred in the tray1.
► Troubleshooting method
1) Clear the jammed paper.
If the problem persists, check the following.
2) Check if there is any obstacles in the paper path.
3) Check the connection between the pick up sensor and the main board. Reconnect the sensor harness.
4) Check if the pick up / forward / separation rollers are contaminated or worn out. If necessary, replace the defective
roller.
5) Check the connection between the pick up motor and the main board. Reconnect the motor harness.
6) If the pick up motor is defective, replace the pick up motor or pick up drive unit.
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