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English - 36

Issues

Solutions and Explanations

The TV won’t turn on.

 

Make sure the AC power cord is securely plugged in to the wall outlet 
and the TV. 

 

Make sure the wall outlet is working. 

 

Try pressing the 

P

 button on the TV to make sure the problem is not 

the remote. If the TV turns on, refer to “Remote control does not work” 
below.

There is no picture/video.

 

Check the cable connections. Remove and reconnect all cables 
connected to the TV and external devices.

 

Set the video outputs of your external devices (Cable/Sat Box, DVD, 
Blu-ray etc) to match the TV's input connections. For example, if an 
external device’s output is HDMI, it should be connected to an HDMI 
input on the TV. 

 

Make sure your connected devices are powered on. 

 

Be sure to select the correct input source 

 

Reboot the connected device by unplugging it, and then reconnecting 
the device’s power cable.

The remote control does not 
work.

 

Replace the remote control batteries. Make sure the batteries are 
installed with their poles (+/–) in the correct direction.

 

Clean the sensor’s transmission window on the remote. 

 

Try pointing the remote directly at the TV from 5~6 feet away.

The cable/set top box remote 
control doesn’t turn the TV on 
or off, or adjust the volume.

 

Program the Cable/Set remote control to operate the TV. Refer to the 
Cable/Set-Top-Box user manual for the SAMSUNG TV code.

 

Some functions and pictures shown in this manual are available on specific models only.

 

To keep your TV in optimum condition, upgrade to the latest firmware on the Samsung web site by 
USB (samsung.com 

 Support 

 Downloads).

[PE6500-ZA]BN68-04195A-X0Eng.indb   36

2012-02-11   �� 3:01:51

Содержание PN51E6500EF

Страница 1: ...r Service 55 Standish Court Mississauga Ontario L5R 4B2 Canada U S A 1 800 SAMSUNG 726 7864 www samsung com Samsung Electronics America Inc 85 Challenger Road Ridgefield Park NJ 07660 Plasma TV user manual SUPPORT Thank you for purchasing this Samsung product To receive more complete service please register your product at www samsung com register Model _____________Serial No _____________ If you ...

Страница 2: ...s exchanges or replacements accessories options upgrades or consumables For the location of a SAMSUNG Authorized Service Center please call toll free In the United States 1 800 SAMSUNG 1 800 726 7864 In Canada 1 800 SAMSUNG User Instructions Screen Image retention Do not display a still image such as on a video game on the plasma display panel for more than several minutes as it can cause screen i...

Страница 3: ...ll phones can be accessed wirelessly through your wireless network Anynet HDMI CEC Allows you to control all connected Samsung devices that support Anynet with your Samsung TV s remote e Manual Provides a detailed on screen user s manual that s built into your TV page 32 Accessories and Cables Please make sure the following items are included with your TV If any items are missing contact your deal...

Страница 4: ...ble contact www SamsungParts com RS232 AA39 00311A HDMI HDMI DVI Audio Component Composite AV Coaxial RF Make sure you have the correct cable before plugging it in Illustrations of common plugs and jacks are below Cable Plugs Ports Jacks HDMI USB Optical Warning Do not plug cables in upside down Be sure to check the orientation of the plug before plugging it in PE6500 ZA BN68 04195A X0Eng indb 4 2...

Страница 5: ...nd or a wall mount we strongly recommend you use parts provided by Samsung Electronics only If you use parts provided by another manufacturer it may cause difficulties with the product or result in injury caused by the product falling Installation with a stand Installation with a wall mount 4 inches 4 inches 4 inches 4 inches 4 inches 4 inches 4 inches Other Warnings The actual appearance of the T...

Страница 6: ...rate stand installation guide A B C 1 3 4 2 D Incorrect assembly Correct assembly Side View Place a soft cloth over a table to protect the TV and then place the TV on the cloth screen side down Insert the Stand Guide into the slot on the TV s bottom x4 M4 X L12 Rear Front Top View DO NOT USE CHEMICALS DO NOT USE GREASE DO NOT USE OIL ATTENTION x4 M4 X L10 PE6500 ZA BN68 04195A X0Eng indb 6 2012 02...

Страница 7: ... it is correctly mounted the product may slide or fall causing serious injury to a child or adult and serious damage to the product Installing the Wall Mount Kit The wall mount kit sold separately lets you mount the TV on the wall For detailed information about installing the wall mount see the instructions provided with the wall mount We recommend you contact a technician for assistance when inst...

Страница 8: ...tandard screw specifications the length of the screws may differ depending on the wall mount specifications Do not fasten the screws too firmly This may damage the product or cause the product to fall leading to personal injury Samsung is not liable for these kinds of accidents Samsung is not liable for product damage or personal injury when a non VESA or non specified wall mount is used or the co...

Страница 9: ...using HDMI Component or Composite connections you do not need to connect the ANT IN jack to an antenna or a cable connection The Plasma TV may interfere with an amateur radio or AM radio Using two way radio mobile and portable units or amateur radio or AM radio near your TV may cause the TV to malfunction Use caution when you move or swivel the TV if the antenna cable is tightly connected You coul...

Страница 10: ... an external device to the TV that uses an older version of HDMI the video and audio may not work If this occurs ask the manufacturer of the device about the HDMI version and if it is out of date request an upgrade Be sure to purchase a certified HDMI cable Otherwise the picture may not display or a connection error may occur We recommend using a basic high speed HDMI cable or an HDMI cable that i...

Страница 11: ...e Green Yellow Component Cable Not Supplied Video Cable Not Supplied Audio Cable Not Supplied Audio Cable Not Supplied Device Device For better picture quality we recommend the Component connection over the A V connection When you connect a Video cable to COMPONENT AV IN the color of the COMPONENT AV IN VIDEO jack green will not match the video cable yellow PE6500 ZA BN68 04195A X0Eng indb 11 2012...

Страница 12: ... CH When the receiver or home theater is set to on you can hear sound output from the TV s optical jack When the TV is receiving a DTV signal the TV will send 5 1 CH sound to the home theater receiver When the source is a digital component such as a DVD player Blu ray player cable box STB Set Top Box satellite receiver and you connected it to the TV via HDMI you will only hear 2 CH audio from the ...

Страница 13: ...1920 X 1080 60 Hz See the Display Resolution page for all available resolutions page 41 NOTE For an HDMI to DVI cable connection you must use the HDMI IN 1 DVI jack For PCs with DVI video out jacks use an HDMI to DVI cable to connect the DVI out on the PC to the HDMI IN 1 DVI jack on the TV Use the PC s speakers for audio PC D Sub input is not supported The EX Link Cable Connection The EX LINK con...

Страница 14: ...has a DHCP Server This TV supports the IEEE 802 11a b g and n communication protocols Samsung recommends using IEEE 802 11n If you play video using IEEE 802 11a b or g the video may not play smoothly Most wireless network systems incorporate a security system that requires devices that access the network through an access point or AP typically a wireless router or modem to transmit an encrypted se...

Страница 15: ...External Modem ADSL VDSL Cable TV The Modem Port on the Wall External Modem ADSL VDSL Cable TV IP Router that has a DHCP Server TV Rear Panel Modem Cable Not Supplied LAN Cable Not Supplied LAN Cable Not Supplied The LAN Port on the Wall TV Rear Panel LAN Cable Not Supplied The TV does not support network speeds less than or equal to 10Mbps Use Cat 5 or 6 STP Type cable for the connection Shielded...

Страница 16: ... so that the polarity of the batteries matches the illustration in the battery compartment Use the remote control within 23 feet of the TV Bright light may affect the performance of the remote control Avoid using it near fluorescent lights or neon signs The color and shape of the remote may vary depending on the model PE6500 ZA BN68 04195A X0Eng indb 16 2012 02 11 3 01 41 ...

Страница 17: ...V using your remote After you connect the device to the TV the remote control can control the navigation number and other keys needed to operate and control the device page 18 Turns the remote control light on or off When on the buttons become illuminated for a moment when pressed Using the remote control with this button set to On will reduce the battery usage time Displays and selects the availa...

Страница 18: ...d name select Search brands The QWERTY keypad screen appears Input a brand name using the QWERTY keypad screen When done select Done Wait until the search is completed and then select a brand name in the search result 9 Select SEARCH MODEL The QWERTY keypad screen appears Input a model number in the same way as Step 8 and then select a model number you have in the search result list If you can t f...

Страница 19: ... remote For example press the Volume button to adjust the TV volume press the channel button to change the STB channels etc See the illustration to the right When you are using the remote as a universal remote the buttons demarcated for TV control the TV only and the buttons demarcated for STB control the set top box only To turn only the TV off press the DEVICE button change to TV mode and then p...

Страница 20: ...ter 1376 1877 2187 Cisco 0858 0877 1877 1982 2345 2378 3028 CJ Digital 2693 2979 CJ HelloVision 3322 Comcast 0476 1376 1877 1982 2187 2576 Comtronics 0040 Cox 1376 1877 Daehan 0778 Daeryung 0008 0877 1877 Digeo 2187 Director 0476 Dongkuk 0702 Entone 2302 3048 Everquest 0040 General Instrument 0476 GoldStar 0040 0144 0838 Hana TV 2681 2959 Hello TV 3322 Brand Code Set HelloD 2979 Homecast 2301 Huma...

Страница 21: ...5 3321 Star Choice 0869 TiVo 1442 Voom 0869 Brand Code Set RCN 0476 1376 Rogers 1877 Runco 0000 Samsung 0000 0040 0144 0702 0840 1877 2979 3319 Sasktel 1998 Scientific Atlanta 0008 0858 0877 1877 1982 2345 3028 Seawoo 0073 Sejin 1602 Shaw 1376 Signal 0040 SKBtv 2681 SL Marx 0040 SMtronics 3319 Stargate 0040 Suddenlink 1376 1877 SureWest 1481 1998 Suwon Cable 3319 Brand Code Set TaeKwang 0068 Taepy...

Страница 22: ...ge you want using your remote and then select Next The TV will display on screen menus using the language you select beginning with the next step in the Setup process 2 Use Mode Select the Home Use Mode On the Use Mode screen select the Home Use using your remote and then select Next The Network Settings screen appears Store Demo is for retail environments only If you select Store Demo some functi...

Страница 23: ...e select Next if you have entered a security key or WPS PIN if you have entered a WPS PIN 4 The TV checks the wireless connection If the connection is successful the You are connected to the Internet If you have any problems using online services please contact your Internet Service Provider message appears Select Next and then go to 4 Software Upgrade Step If the connection fails select Previous ...

Страница 24: ...e Smart Hub you must select Agree for the Terms of Service Agreement 6 Auto Program 1 Select where your TV signal comes from Select the appropriate option for your TV using your remote and then select Next I use an aerial cable to connect to TV Select if you have an antenna or a cable connection without a set top box If you select this option go to 7 Auto Program 2 Step I use a set top box Select ...

Страница 25: ...urn the DST adjustment on Select Off to turn off the DST adjustment You can also turn the DST function on through the TV s on screen menu Menu System Time Clock DST Manual If you selected Manual you ll go to the Clock screen Select Date or Time You can set the current date and time using your remote When done setting the Date and Time select Next 10 Setup Complete Review the Setup data and then se...

Страница 26: ...r Edit Name VCR DVD Cable STB Satellite STB PVR STB AV Receiver Game Camcorder PC DVI PC DVI Devices TV IPTV Blu ray HD DVD DMA Select an input jack and then select the name of the device connected to that jack from the list that appears For example if you have your Blu ray player attached to HDMI IN 2 select Blu ray for that input If you connect a PC to the HDMI IN 1 DVI port with an HDMI cable a...

Страница 27: ...plays the main on screen menu 2 TOOLST button Displays the Tools menus when available 3 E and Direction buttons Use the Direction buttons to move the cursor and highight an item Use the Enter button to select an item or confirm the setting 4 RETURNR button Returns to the previous menu 5 EXITe button Exits the on screen menu How to Operate the Main Menu OSD On Screen Display Using the Remote The ac...

Страница 28: ...he power is on To close the Function menu press and release the Controller again Selecting the SMART HUB With the Function menu visible select SMART HUB by moving the Controller backwards The SMART HUB main screen appears Select an application by moving the Controller and then pressing the Controller Selecting the MENU m With the Function menu visible select the MENU m by moving the Controller to ...

Страница 29: ...nage channels select favorite channels add channels to and delete channels from the Added Ch list the channels that appear when you press the z button Web Browser Lets you browse the Internet Schedule Manager Lets you schedule shows and channels for viewing Source Lets you select a connected external video source to view AllShare Play Lets you access view or play photos videos or music located on ...

Страница 30: ...llow the directions on the screen 5 Enter your network security key or WPS PIN using your remote Enter numbers and letters using your remote Enter numbers by pressing the number buttons on your remote To enter a letter move the Highlight to the letter and then select it You can enter numbers in the same fashion if you choose To display capital letters or redisplay small letters if capital letters ...

Страница 31: ...Turn on your TV and then go to the Network Settings screen Menu Network Network Settings 3 Select Start 4 The Network Connection screen appears and verifies the network connection When the connection has been verified the You are connected to the Internet If you have any problems using online services please contact your Internet Service Provider message appears Network set up is completed If your...

Страница 32: ...ng movies in a darkened room Picture modes apply preset adjustments to the picture N When your TV is connected to a PC via the HDMI to DVI cable you can only select Entertain and Standard Picture Picture Mode Cell Light Brightness Color Contrast Sharpness Tint G R G50 Changing the Preset Picture Mode Picture Mode Menu Picture Picture Mode Dynamic Brightens the screen Suitable for a bright room Sta...

Страница 33: ...page 1 Select using your remote The Index screen appears 2 To search for a topic select a letter The Index displays a list of topics and keywords that begin with the letter you selected 3 Select a topic or keyword you want 4 The e Manual page with the topic appears To close the Index screen press the RETURNR button To Change the screen position of the e Manual If the e Manual screen is not invisib...

Страница 34: ... screen is not correct or black and white first run a Self Diagnosis on the TV to make sure there are no device issues Self Diagnosis User Menu Support Self Diagnosis Picture Test If the problem does not appear in the Picture test make sure Your connections are all consistent For example if you ve used the AV In jack on your TV make sure you have used the AV Out jack on your video source You have ...

Страница 35: ...ing a call to the service department If you happen to be using the TV as a monitor and the stand by light only blinks for a few seconds when you press the power button your PC is in sleep mode To take your PC out of sleep mode press a key on your keyboard or move the mouse Then try turning your TV on If you re sure your power cord remote control and PC are functioning properly you may be having a ...

Страница 36: ...es are powered on Be sure to select the correct input source Reboot the connected device by unplugging it and then reconnecting the device s power cable The remote control does not work Replace the remote control batteries Make sure the batteries are installed with their poles in the correct direction Clean the sensor s transmission window on the remote Try pointing the remote directly at the TV f...

Страница 37: ...ed during cleaning Be sure to wipe the exterior and screen carefully using the cloth provided or a soft cloth to prevent scratches Do not spray water directly onto the product Any liquid that goes into the product may cause a failure fire or electric shock Clean the product with a soft cloth dampened with a small amount of water Do not use a flammable liquid e g benzene thinners or a cleaning agen...

Страница 38: ...ly or other screw appropriate for the wall or cabinet you intend to secure the TV Holder string to We recommend a size M4xL20 wood screw TV Holder BN96 15753A Screw M8 X L19 Installing the TV Holder 1 Remove the screw attached to the back of your TV and then connect the TV Holder to the TV with the screw included in the TV Holder Kit that is designated for your TV Make sure to use only the appropr...

Страница 39: ...k the cord occasionally to make sure it is secure Before moving the TV separate the connected cord first 4 Verify all connections are properly secured Periodically check the connections for any sign of fatigue or failure If you have any doubt about the security of your connections contact a professional installer To purchase the TV Holder Kit contact Samsung Customer Care In the United States 1 80...

Страница 40: ...2 6 x 56 0 mm 54 8 x 36 3 x 13 8 inches 1394 3 x 922 8 x 351 7 mm Weight Without Stand With Stand 45 6 lbs 20 7 kg 50 7 lbs 23 0 kg 65 0 lbs 29 5 kg 72 0 lbs 32 7 kg Design and specifications are subject to change without prior notice The actual appearance of the TV may differ from the images in this manual depending on the model This device is a Class B digital apparatus For information about the...

Страница 41: ... x 768 1152 x 864 1280 x 720 1280 x 800 1280 x 1024 1280 x 1024 1366 x 768 1440 x 900 1600 x 900RB 1680 x 1050 1920 x 1080 31 469 37 861 37 500 37 879 48 077 46 875 48 363 56 476 60 023 67 500 45 000 49 702 63 981 79 976 47 712 55 935 60 000 65 290 67 500 59 940 72 809 75 000 60 317 72 188 75 000 60 004 70 069 75 029 75 000 60 000 59 810 60 020 75 025 59 790 59 887 60 000 59 954 60 000 25 175 31 5...

Страница 42: ...e sec listed in the table above If the Index Table is in error the Seek Jump function is not supported When you play video over a network connection the video may not be played smoothly The menu may take longer to appear if the video s bit rate exceeds 10Mbps Some USB digital camera devices may not be compatible with the player Video decoder Supports up to H 264 Level 4 1 H 264 FMO ASO RS VC1 SP M...

Страница 43: ... 15 7 23 6 40 6 7 4 7 8 20 4 NOTE All drawings are not necessarily to scale Some dimensions are subject to change without prior notice Refer to the dimensions prior to performing installation of your TV Not responsible for typographical or printed errors 2012 Samsung Electronics America Inc PE6500 ZA BN68 04195A X0Eng indb 43 2012 02 11 3 01 55 ...

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