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English 25
Tr
ouble
shoo
ting and servic
e
Troubleshooting and service
Troubleshooting
A fault may result from a minor information that you can correct yourself with
the help of the following instructions. Do not attempt any further repairs if the
following instructions do not help in each specific case.
WARNING
Repairs to the appliance are to be performed only by a qualified service technician.
Improperly effected repairs may result in considerable risk to the user. If your
appliance needs repair, please contact your customer service centre.
Problem
Possible cause
Solution
What should I do if the
cooking zones are not
functioning?
•
The fuse in the house
wiring is not intact.
•
If the fuses trip a
number of times,
call an authorised
electrician.
What should I do if the
cooking zones will not
switch on?
•
The
On/Off
key
was accidentally
actuated.
•
The control panel is
partially covered by a
damp cloth or liquid.
•
The appliance is
properly switched on.
•
Clean the control
panel.
What should I do if the
display except for
,
the residual heat
indicator suddenly
disappears?
•
The
On/Off
key
was accidentally
actuated.
•
The control panel is
partially covered by a
damp cloth or liquid.
•
The appliance is
properly switched on.
•
Clean the control
panel.
What should I do if,
after the cooking
zones have been
switched off, residual
heat is not indicated in
the display
•
The cooking zone
was only briefly used
and therefore did not
become hot enough.
•
If the cooking zone is
hot, please call a local
service centre.
Information code
Possible cause
Solution
There is a problem with the
burner temperature sensor.
Restart the appliance
using the
On/Off
key.
If the problem continues,
disconnect power for more
than 30 seconds. Then,
restart the appliance and try
again. If the problem still
continues, contact a local
service centre.
The temperature is sensed
higher than specified.
There is a problem with the PBA
sensor.
The DC Motor fails to operate
because of problems with the
PCB or wiring, or electrical
disturbance on the motor blade.
A key is being pressed for more
than 8 seconds.
Check if the key is wet or is
being pressed.
If the problem continues,
restart the appliance using
the
On/Off
key. If the
problem still continues,
contact a local service centre.
Communications between main
and sub PCBs fail.
Restart the appliance
using the
On/Off
key.
If the problem continues,
disconnect power for more
than 30 seconds. Then,
restart the appliance. If the
problem still continues,
contact a local service centre.
The touch-enabled IC
communicates abnormally.
It is out of normal voltage
(220 ~ 240 V).
Check home power
environment.
If the cooking container is not
suitable for the induction, or
operates without the cooking
container, it is displayed.
Use a cooking container
suitable for inductions.
Содержание NZ64B5067Y Series
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