88 English
Tr
ouble
shoo
ting
Troubleshooting
If you encounter a problem with the gas oven, first check the table below and try the
suggested actions.
Checkpoints
Gas safety
Problem
Possible cause
Action
You smell gas.
There is a gas leak. The
surface burner knob is not
in the
OFF
position and the
burner is not lit.
Clear the room, building, or area of all
occupants.
Immediately call your gas supplier
from a neighbor’s phone. Do not call
from your phone. It is electrical and
could cause a spark that could ignite
the gas. Follow the gas supplier’s
instructions.
If you cannot reach your gas supplier,
call the fire department.
Surface burner
Problem
Possible cause
Action
All burners do not
light.
The power cord is not
plugged into the electrical
outlet.
Make sure the electrical plug is
plugged into a live, properly grounded
outlet.
A fuse in your home may
be blown or the circuit
breaker may have tripped.
Replace the fuse or reset the circuit
breaker.
The gas supply is not
properly connected or
turned on.
See the Installation Instructions that
came with your range.
Surface burners do
not light.
The control knob is not set
properly.
Push in the control knob and turn it to
the LITE position.
The burner caps are not in
place.
The burner base is
misaligned.
Clean the electrodes.
Put the burner cap on the burner head.
Align the burner base.
NY58J9850WS_DG68-00692A-00_EN.indd 88
2015-07-07 11:45:25