80
_ troubleshooting
PROBLEM
POSSIBLE CAUSE
SOLUTION
Steam or smoke coming
from under the control
panel.
This is normal.
The oven vent is located there.
More steam is visible when using
the convection functions or
when baking or roasting multiple
items at the same time.
Burning or oily odor
emitting from the vent.
This is normal for a new oven
and will disappear within 1/2
hour of the first bake cycle.
To speed the process, set a self-
cleaning cycle for a minimum of
3 hours. (See pages 73 and 74.)
Strong odor.
This is temporary.
The insulation around the inside
of the oven emits an odor the
first few times the oven is used.
oven racks are difficult
to slide.
Apply a small amount of
vegetable oil to a paper towel
and wipe edges of the oven
racks with the paper towel.
Racks become dull and hard to
slide when they are left in the
oven during a self-clean cycle.
fan noise.
This is normal.
The convection fan runs until the
function is over or the door is
opened.
convection fan is not
working.
The fan starts automatically
when the oven meets the
preheat temperature.
Warming drawer
will not work (model
NX58H5650WS
).
The controls are not set properly. Reset the controls as described
on page 57 and 58.
The Self-Clean or Sabbath
function is being used.
The warming drawer will not
operate during either of these
operations. Try again after the
function is completed or cancelled.
The oven controls have been
locked.
Unlock the controls and try
again.
There is a blown fuse or tripped
circuit breaker.
Replace blown fuse or reset
tripped circuit breaker.
excessive condensation
in the warming drawer
(model
NX58H5650WS
).
The temperature setting is too
high.
See page 58.
The foods being warmed are not
covered with a lid or aluminum foil.
Cover foods with a lid or
aluminum foil.
You are trying to warm liquids.
Liquid should not be warmed in
the drawer. Remove liquids.
Warming drawer or
storage drawer does not
slide smoothly or drags.
The drawer is not properly
aligned with the full-extension
roller guide rails or nylon drawer
guides.
Remove and replace the drawer.
(See page 70.)
The contents in the drawer are
too heavy.
Reduce the weight and/or
redistribute the contents in the
drawer.
User manual NX58H5 Series_DG68-00CFR.indb 80
08/02/2014 12:02:41