38 English
Tr
ouble
shoo
ting
Troubleshooting
Problem
Cause
Action
The brightness inside
the oven varies.
•
The brightness changes
depending on power
output changes.
•
Power output changes
during cooking are not
malfunctions, so there is
no need to worry.
Cooking is finished,
but the cooling fan is
still running.
•
The fan automatically
runs for a certain amount
of time to ventilate inside
the oven.
•
This is not a product
malfunction, so there is
no need to worry.
The oven does not
heat.
•
If the door is open.
•
Close the door and
restart.
•
If oven controls are not
correctly set.
•
Refer to the chapter on
oven operation and reset
the oven.
•
If the household fuse has
been blown or the circuit
breaker has operated.
•
Replace the fuse or reset
the circuit. If it happens
repeatedly, call an
electrician.
Smoke comes out
during operation.
•
During initial operation.
•
Smoke may come from
the heater when you first
use the oven. This is not
a malfunction, and if you
run the oven 2-3 times, it
should stop happening.
•
If there is food on the
heater.
•
Let the oven cool
sufficiently and remove
the food from the heater.
There is a burning or
plastic smell when
using the oven.
•
If using plastic or other
containers that are not
heat-resistant.
•
Use glass containers
suitable for hot
temperatures.
Problem
Cause
Action
The oven does not
cook properly.
•
If the door is often
opened during cooking.
•
Do not frequently open
the door unless you
are cooking things that
need to be turned. If you
frequently open the door,
the interior temperature
will be lower and this
may affect the results of
your cooking.
Steam cleaning does
not work.
•
This is because the
temperature is too high.
•
Cool the oven and then
use.
Dual cook mode does
not work.
•
If the divider is not
properly assembled.
•
Insert the divider
correctly and use.
Single cook mode
does not work.
•
If the divider is inserted
in the oven.
•
Take out the divider and
use.
NV70M3541RS_EO_DG68-01033A-03_EN.indd 38
2020-07-10 �� 5:47:48
