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Chapter 5.

Troubleshooting

Recovering

You can recover your computer using the backup from the above

process.

If the backup image is saved to an external storage device,

connect the device.

Start

Recovery

and click

Recover

Select a

Recover Option

and click

Recover

Select a point to recover.

The recover is performed based on the screen instructions.

You can use your computer after the recover is completed.

Recovering/Backing up the Computer

(Optional)

Содержание NP700G7A

Страница 1: ...User Guide ...

Страница 2: ...9 Wired Network 62 Wireless Network Optional 64 Using 3D for 3D models only 70 Using the Multimedia App Optional 74 Samsung Software Update 75 Diagnosing the Computer Status and Troubleshooting 76 Using the Security Slot Chapter 4 Settings and Upgrade 78 BIOS Setup 80 Setting a Boot Password 83 Changing the Boot Priority 84 Upgrading Memory 86 Adding a Hard Disk Drive 88 Battery Chapter 5 Troubles...

Страница 3: ...Before You Start 3 Safety Precautions 6 Proper Posture During Computer Use 20 Overview 23 Turning the Computer On and Off 29 Chapter 1 Getting Started ...

Страница 4: ...epresentative model of each series and may differ from the actual appearance of the product This guide decribes procedures for using both the mouse and the touchpad This manual has been written for the Windows 8 operating system The descriptions and figures may differ depending on the installed operating system The User guide supplied with this computer may vary depending on your model Using the s...

Страница 5: ...al may be reproduced or transmitted in any form or by any means electronic or mechanical without the consent of Samsung Electronics Co Ltd The information in this document is subject to change without notice due to improving the performance of the product Samsung Electronics shall not be liable for any data loss Please take care to avoid losing any important data and backup your data to prevent an...

Страница 6: ...city due to the difference in capacity calculation E g For a 80GB HDD Windows represents the capacity as 74 5GB 80x1 000x1 000x1 000 byte 1 024x1 024x1 024 byte 74 505GB In addition the capacity representation in Windows may be even smaller because some programs such as Recovery may reside in a hidden area of the HDD About Memory Capacity Representation The memory capacity reported in Windows is l...

Страница 7: ...g time This increases the risk that a malfunction or damage to the product will occur Be careful that people are not exposed to the computer s ventilator adapter etc as they generate heat over a long period of time when your PC is powered on Exposing a part of your body close to the heat from the vent or AC adapter for long periods of time may cause a burn Avoid blocking the vent at the bottom or ...

Страница 8: ... bend the power cord excessively or do not place a heavy object over the power cord It is especially important to keep the power cord out of reach of infants and pets If the cord is damaged it may cause electric shock or fire Power Related The power plug and wall outlet figures may differ depending on the country specifications and the product model Do not touch the main plug or power cord with we...

Страница 9: ...in fire AC Adapter Usage Precautions Connect the power cord to the AC adapter firmly Otherwise there is a danger of fire due to an incomplete contact Use only the AC adapter supplied with the product Using another adapter may cause the screen to flicker Do not place heavy objects or step onto the power cord or AC adapter to avoid damaging the power cord or AC adapter If the cord is damaged there i...

Страница 10: ...e personal injury and even fatality Safety Precautions Do not use the computer in a badly ventilated location such as on bedding on a pillow or cushion etc and do not use it in a it may cause the computer to overheat Take care that the computer vents on the side or the bottom are not blocked especially in these environments If the vents are blocked the computer may overheat and it may cause a comp...

Страница 11: ... computer may cause electric shock or fire hazard Never heat the product or battery or put the product or battery into a fire Do not put or use the product or battery in a hot location such as a sauna inside a vehicle exposed to the heat and so on There is a danger of an explosion or fire Take care not to allow metal objects such as a key or clip to touch the battery terminal metal parts If a meta...

Страница 12: ...fore disassembling the computer If there is a modem disconnect the phone line If your notebook is external removable battery type remove the external battery Failure to do so may cause electric shock Avoid direct sunlight when the computer is in an air tight location such as inside a vehicle There is a danger of a fire hazard The computer may overheat and also present opportunity to thieves Do not...

Страница 13: ...nt away from the other objects Security and Movement Related Follow the instructions for the relevant location e g airplane hospital etc when using a wireless communication device wireless LAN Bluetooth etc Avoid exposing a drive to magnetic fields Security devices with magnetic fields in clude airport walk through devices and se curity wands The airport security devices that check car ry on lugga...

Страница 14: ...osal method may differ depending on your country and region Dispose of the used battery in an appropriate way Do not throw or disassemble the battery and do not put it into water This may cause an injury fire or explosion Use only a battery authorized by Samsung Electronics Failure to do so may cause an explosion Avoid contact with metal objects such as car keys or clips when keeping or carrying a...

Страница 15: ...temperature increases there is a danger of burning yourself Connect only permitted devices to the connectors or ports of the computer Failure to do so may cause electric shock and fire Close the LCD panel only after checking if the notebook computer is turned off The temperature may rise and it may cause overheating and deformation of the product Do not press the Eject Button while the CD ROM driv...

Страница 16: ...n when cleaning the product and only use the computer when it is completely dried Failure to do so may cause electric shock or fire Emergency disk eject method using paperclip should not be used while the disk is in motion Make sure to use the emergency disk eject method only when the Optical Disk Drive has stopped There is a danger of injury Do not place your face close to the Optical Disk Drive ...

Страница 17: ...nect a device that is not manufactured or authorized by Samsung Electronics enquire at your service center before connecting the device There is a danger of damaging the product Security and Movement Related When moving the product turn the power off and separate all connected cables first The product might be damaged or users may trip over the cables For long periods of not using the notebook com...

Страница 18: ...elf The data may be lost when an external impact is applied to the disk while disassembling or assembling the computer The data may be lost when the computer is turned off or reset by a power failure while the hard disk drive is operating The data may be lost and irrecoverable due to a computer virus infection The data may be lost if the power is turned off while running a program Sudden impact or...

Страница 19: ... power outlet If the plug pins are not inserted into the center of the holes the plug pins are only inserted up to half their length In this case reconnect the power plug You have to insert the power plug into the outlet when the power indicator LED of the power outlet is lit green If the power is connected properly the power indicator LED remains green Otherwise the power indicator LED is turned ...

Страница 20: ...port of the computer Auto Adapter In flight Cigar Socket Cigar Plug DC Plug When using the Airplane Charging Converter Depending on the airplane you have to use the auto adapter and charging converter Connect the airplane charging converter optional to the auto adapter optional and then insert the airplane power input jack into the power outlet Charging Converter 1 Connect this end to the auto ada...

Страница 21: ...er Posture Adjust the heights of desks and chairs appropriate to your height The heights are to be adjusted so that your arm forms a right angle when you place your hand over the keyboard while sitting down on a chair Adjust the height of chair so that your heel is comfortably placed on the floor Do not use the computer while you are lying down but only while you are sitting down Do not use the co...

Страница 22: ...before using the computer When entering contents printed on a paper into the computer use a static paper holder so that the height of the paper is almost equal to that of the monitor Hand Position Keep your arm at a right angle as shown by the figure Keep the line from your elbow to your hand straight Do not place your palm over the keyboard while typing Do not hold the mouse with excessive force ...

Страница 23: ... and driver updates without your intervention Please check the equalizer default setting before first usage Use Time Break Time Take a break for 10 minutes or more after a 50 minute period when working for more than one hour Illumination Do not use the computer in dark locations The illumination level for computer use must be as bright so for reading a book Indirect illumination is recommended Use...

Страница 24: ...ideo If you use this the LED will turn on You can take a picture or make a movie using the Charms Start Camera 2 LCD The screen images are displayed here 3 Power Button Turns the computer on and off 4 Speaker A device used to generate sound 5 Keyboard A device to enter data by pressing the keys 6 Touchpad Touchpad Buttons The touchpad and touchpad buttons provide functions similar to the mouse bal...

Страница 25: ...s to be typed without holding the Shift button down On Upper case alphabetic input Off Lower case alphabetic input 4 Charge Status This shows the power source and the battery charge status Green When the battery is fully charged or the battery is not installed Orange When the battery is being charged Off When the computer is running on battery power without being connected to AC adapter 5 Power Th...

Страница 26: ... 3 Wireless Network Turns several wireless network devices on or off at the same time On This shows that all network devices are turned on Off This shows that all network devices are turned off 4 Keyboard backlit Turns the keyboard backlit on or off On This shows that the keyboard backlit is on Off This shows that the keyboard backlit is off To use the touch sensor buttons Settings must be install...

Страница 27: ...amera etc 2 CD Drive ODD Optional Plays CD or DVD titles A CD Drive is optional The installed drive may differ depending on the model specifications 3 Mode Dial You can configure the various computer modes Gaming Mode Game mode High performance mode Balanced Mode Samsung optimized mode Library Mode Silent mode Green Mode Maximum power saving mode ...

Страница 28: ... A jack to connect the AC adapter that supplies power to the computer 3 Wired LAN Port Connect the Ethernet cable to this port 4 Monitor Port Optional A port used to connect a monitor TV or projector supporting a 15pin D SUB interface 5 HDMI port Optional You can connect an HDMI cable to this port Using this port you can enjoy digital video and audio on the TV 6 DP port Optional You can connect an...

Страница 29: ...upplies power to the computer 2 Battery Latches The latch used to remove or install the battery 3 Sub Woofer Speaker A device used to produce mid and low frequency sound louder 4 Memory Compartment Cover Hard Disk Drive Compartment Cover There are extended memory slots and hard disk drive s under the compartment cover ...

Страница 30: ...tion procedures according to the instructions on the screen to use the computer Adjusting the screen brightness When the computer runs on battery power the LCD brightness is automatically set to low Press the Fn key combination to increase the screen brightness 1 The Charms menu appears when you place your mouse pointer at the edge of the top or bottom right of the screen Alternatively if you plac...

Страница 31: ... to the procedures for the purchased operating system Save all your data before clicking on Shut down 1 The Charms menu appears when you place your mouse pointer at the edge of the top or bottom right of the screen 2 Click Settings áᔪ Ŗᮁ ᰆ ᖅᱶ Power Shutdown If you want to power off your computer when you are logged out unlock the screen and click Power Shutdown Turning the Computer On and Off ...

Страница 32: ...Chapter 2 Using Windows 8 What is Microsoft Windows 8 32 Screen At a Glance 33 Using the Charms 35 Using Apps 37 Windows Hot Key Function 40 ...

Страница 33: ...the version It may also be modified without prior notice Displaying Help Press the F1 Key on the keyboard to display the Help Alternatively place your mouse cursor over the end of the top or bottom right area on the screen to display the Charms menu Click Charms menu Settings Help If you are connected to the internet you can access the most recent online Help Searching for Help Get Started You can...

Страница 34: ...ows 8 2 App Refers to the apps that are currently installed 3 Displaying the Charms The Charms is hidden at the right of the screen Place your mouse pointer at the edge of the top or bottom right of the screen to display the Charms Or you place your finger on the right edge of the touch pad and drag your finger toward the center the Charms menu appears 4 User Account This refers to the currently u...

Страница 35: ...he screen Place your mouse pointer at the edge of the top or bottom right of the screen to display the Charms 3 Charms This refers to the menu that allows you to use functions such as Search Share Start Device and Settings 4 Switching to the Start Screen Click the corner of the bottom left of the screen to switch to the Start screen Displaying Documents and Files Click Windows Explorer in the task...

Страница 36: ...rch within an App or on the Web Search Share Start Device Settings You can use this menu to transfer a picture or file to another user You can easily share pictures or files with other users simply by associating multiple Apps with the Share charm Search Share Start Device Settings You can move to the Start screen Search Share Start Device Settings As this allows you to move directly to a desired ...

Страница 37: ...nect to a wireless network Select a wireless network to connect to Adjusting the Volume You can adjust the volume or mute the sound Screen Brightness You can adjust the screen brightness Notice You can set the interval at which an App sends notices Power You can turn off your computer or select the Power Options ENG Language You can set the Language Change PC settings You can change more settings ...

Страница 38: ...our mouse pointer changes to a hand shape 2 Click and hold your mouse button and then drag it to the bottom of the screen The App moves downward and disappears and exits 1 2 Using Apps Displaying Currently Running App s 1 Move your mouse pointer to the top left corner of the screen to display the last run App 2 Then move your mouse pointer down to display a list of the currently running Apps in or...

Страница 39: ...ge the screen split ratio Supported screen split ratios are 3 7 or 7 3 Ex If you run the Weather App and Store App at the same time Screen Split Bar Weather App Store App Adding Removing an App to from the Start Screen Click Start screen right click your mouse button Click All Apps at the bottom of the screen to display all the Apps that are currently installed 1 If you right click over the App to...

Страница 40: ... installed from the Windows Store Contact customer support for the app directly Configuring your Microsoft Account A Microsoft Account allows you to synchronize your settings with other device s running Windows 8 online allowing you to share file s or settings You should register a Microsoft Account to download or purchase App s from the Store 1 Run the Charms and click Settings Change PC Settings...

Страница 41: ...y D Switches to Desktop mode Running the Charms Windows Key C Activates the Charms Locking the Screen Windows Key L Locks the screen Opening the Ease of Access Center Windows Key U Opens the Ease of Access Center configuration Opening the Second Screen Settings Windows Key P Opens the External Monitor Settings menu Opening the Advanced Management Tool Windows Key X Opens the Advanced Management To...

Страница 42: ...splay Device 53 Adjusting the Volume 56 LCD Brightness Control 58 Wired Network 59 Wireless Network Optional 62 Using 3D for 3D models only 64 Using the Multimedia App Optional 70 Samsung Software Update 74 Diagnosing the Computer Status and Troubleshooting 75 Using the Security Slot 76 Chapter 3 Using the computer ...

Страница 43: ... on Blue Red W A S D key The Turbo Mode LED is turned on Blue While playing sound the Sound LED in Red color blinks The Desktop and icons are changes You can configure the major functions by clicking Mode Shift Balanced Mode Samsung optimized mode This is Samsung optimized mode The keyboard backlit is turned on White Library Mode Slient mode This is Silent mode that users can use the computer quie...

Страница 44: ...eyboard The keyboard may differ depending on your country The following mainly describes the shortcut keys Shortcut Keys Press both the Fn key and hot key at the same time Alternatively press the Fn Lock key as well as a hot key to use the hot key functions more easily Method 1 Fn Shortcut Keys Method 2 1 Fn Lock Fn Lock On The Blue LED is turned On 2 Shortcut Keys ...

Страница 45: ...nnected to the computer Touchpad Turns the Touchpad function on or off When using an external mouse only you can turn the Touchpad off Mute Press this button to turn the audio on or off Volume Control Controls the volume Keyboard Backlit Brightness Control Controls the brightness of the keyboard Backlit Silent Mode Reduces the Fan noise so that users can use the computer without hearing noise Airp...

Страница 46: ...an use the hot key functions without pressing the Fn key If the Fn Lock function is Off You can use a hot key function by pressing the Fn key the hot key at the same time If the hot keys do not work properly you have to install the Settings Using the numeric keyboard You can use or lock the numeric keyboard Num Lock Other Function Keys Performs the right click mouse function touchpad Fn ...

Страница 47: ... up the Windows boot time may be extended Basic Touchpad Functions Moving the cursor on the screen Place your finger on the touchpad slightly and move your finger The mouse cursor will move accordingly Move your finger in the direction you wish to move the cursor Click Function Place a finger on the touchpad and click on an item once Alternatively press the left button once quickly and release it ...

Страница 48: ...ad Gesture function may not be provided and the version of the function may differ depending on the model Some usage procedures may differ depending on the version Configuring the Gesture Function Some gesture functions may not be configured In this case you can configure them using the following path 1 On the Desktop click the Charms menu Settings áᔪ Ŗᮁ ᰆ ᖅᱶ Control Panel Hardware Touchpad icon 2...

Страница 49: ...you place two fingers over the Touchpad together or apart the current image or text is zoomed in or out Zoom out Zoom in or Charms Menu Activating Function If you place your finger on the right edge of the touch pad and drag your finger toward the center the Charms menu appears Last Run Window Opening Function Place your finger at the edge of the top area on the touch pad and drag your finger towa...

Страница 50: ...ouchpad you can turn the touchpad off To lock the touchpad function press the Fn keys You can set the touchpad and touchpad button settings in the tabs that appear when clicking Charms menu on the Desktop Settings Control Panel Hardware and Sound Touchpad Auto locking when connecting USB mouse If an external USB pointing device is connected in the Charms menu in Desktop Settings Control Panel Hard...

Страница 51: ...esentative model Therefore the figures may differ from the real ones Using a CD that is not in the shape of a circle is not recommended Inserting and Ejecting a CD 1 Press the Eject button of the optical disk drive at the side of the computer Emergency Hole Eject Button Status Indicator 2 When the CD tray opens insert a CD or DVD and push the tray in until it clicks 3 Push the CD tray inward until...

Страница 52: ...escription are of a representative model Therefore the figures may differ from the real ones If a slot protection dummy card is inserted into your computer remove the dummy card before using the computer These descriptions are written based on Windows 8 the latest operating system Therefore some descriptions and figures may differ from your operating system But as the usage is similar to other Win...

Страница 53: ...before using it Formatting a card deletes all data saved on the card If the card includes data backup the data before formatting it 1 Click the Windows Explorer icon in the taskbar on the Desktop 2 Right click over a card drive with the touchpad and select Format 3 Click Start to the formatting To use a card to exchange data with a digital device such as a digital camera formatting the data using ...

Страница 54: ...nalog monitor port D SUB and a digital video audio port HDMI DP Since the visual quality is higher in the following order HDMI DP D SUB port if more than one port is available connect the port that provides the higher visual quality Before you start check the port and cable of the external display device and then connect the display device to the computer About the connection cable Users should ad...

Страница 55: ...ey once to display a window to select the monitor mode Select a mode 3 ִփ ࢿـ ࢠ ѿ ء ध ִփ PC Monitor Screen The contents are only displayed on the PC monitor current device 3 ִփ ࢿـ ࢠ ѿ ء ध ִփ Duplicate The contents of the current device are displayed on the external device as well 3 ִփ ࢿـ ࢠ ѿ ء ध ִփ Expand The screen of the current device is expanded to the external device 3 ִփ ࢿـ ࢠ ѿ ء ध ִփ Second ...

Страница 56: ...cting the computer to a TV switch the external input mode of the TV to HDMI DP 2 Press the key once to display a window to select the monitor mode Select a mode 3 ִփ ࢿـ ࢠ ѿ ء ध ִփ PC Monitor Screen The contents are only displayed on the PC monitor current device 3 ִփ ࢿـ ࢠ ѿ ء ध ִփ Duplicate The contents of the current device are displayed on the external device as well 3 ִփ ࢿـ ࢠ ѿ ء ध ִփ Expand Th...

Страница 57: ... Mute Using the Sound Recorder The procedures to record sound using the Windows Recorder are described below 1 Connect a microphone to the microphone jack You can also use the internal MIC 2 Right click over the Volume icon on the taskbar and select Recording Device 3 Check if the microphone is set as the default recording device If this is the case it is already set as the default device If not r...

Страница 58: ...our computer model In addition some pictures may differ from actual product depending on the computer model and software version 1 Right click over the Volume in the taskbar on the Desktop and click Play Device Alternatively click the Charms menu on the Desktop Settings áᔪ Ŗᮁ ᰆ ᖅᱶ Control Panel Hardware and Sound Sound 2 Right click over the Speakers and select Properties 3 Select the SoundAlive t...

Страница 59: ...ry power to save battery power consumption LCD bad pixels principle of computer Samsung observes the specifications regarding strict quality and reliability of LCD But in spite of that it is inevitable that there might be a small number of bad pixels A large number of bad pixels can cause problems in appearance but a small number of pixels doesn t affect the computer performance Therefore Samsung ...

Страница 60: ... systems are similar use the computer referring to these descriptions The figures used for the description are of a representative model Therefore the figures may differ from the real ones Connecting to the Wired LAN 1 Connect the LAN cable to the wired LAN port 2 Click Charms menu on the Desktop Settings áᔪ Ŗᮁ ᰆ ᖅᱶ Control Panel Network and Internet Network and Sharing Center and click on Change ...

Страница 61: ...stall in the screen shown in the figure above You can add clients services and protocols 5 Configure the IP settings When using DHCP select Obtain an IP address automatically To use a static IP address select Use the following IP address and set the IP address manually When not using DHCP ask your network administrator for the IP address 6 When you have completed the settings click the OK button T...

Страница 62: ... using a wireless LAN may not activate the Wake On LAN function Set the Wireless LAN to Disable to use the Wake On LAN function Wake On LAN feature may not work while using Hybrid power saving feature Hybrid sleep mode can be disabled from Power Options under Control Panel For Windows 8 Wake On LAN is not supported by Ping When connected to a 100Mbps 1Gbps wired LAN and the computer exits Sleep hi...

Страница 63: ...ions may not be provided or different functions may be provided The descriptions below are for computer models with a Wireless LAN card or device A Wireless LAN device is optional The pictures in this manual may differ from the actual product depending on your wireless LAN device model What is an Access Point AP An AP is a network device that bridges wired and wireless LANs and corresponds to a wi...

Страница 64: ... menu Settings áᔪ Ŗᮁ ᰆ ᖅᱶ Network Connections icon a list of available APs appears If you select an AP to connect to the Connect button appears AP List 2 Click Connect If a network key is set for the AP enter the network key and then click OK For the network key please ask your network administrator 3 When the AP connection is completed Connected is displayed next to the corresponding AP You can n...

Страница 65: ...grams refer to the online help for each program Using the 3D function The following items are required to use the 3D computer Samsung 3D computer a model with 3D graphics and a 3D LCD panel Optional 3D program TriDef 3D Portal or CyberLink PowerDVD Optional 3D glasses Chargeable or battery operated type optional Types of 3D active glasses 3D Button LED indicator Battery compartment cover Liquid cr...

Страница 66: ...3D video 3D game or 3D photo For the battery operated glasses insert the battery and remove the protective film before use Remove the protective film before using the rechargeable glasses The 3D function is only provided in full screen mode The 3D function does not work in window mode The TriDef 3D Portal screen 3D 2D Mode Selection and 3D Display Settings Button CyberLink PowerDVD screen 3D 2D Mo...

Страница 67: ...put them on in 3D mode lightly touch the sensor pad of the glasses or press and hold the 3D button for 3 5 seconds to reattempt pairing For battery operated 3D active glasses you have to press and hold the 3D button for 4 5 seconds or longer when you perform pairing for the first time 3 Now you can enjoy videos or games in 3D The LED indicator for the battery operated 3D active glasses On If you p...

Страница 68: ...t red for 3 seconds When pairing is in progress The LED alternates between green and red When charging the battery is necessary The LED blinks red at 2 second intervals In this case charge the glasses with the micro USB cable When the battery is being charged The LED blinks amber at 1 second intervals When the battery is fully charged The LED blinks green at 2 second intervals Charging the chargea...

Страница 69: ...cted through an HDMI interface the 3D function is supported on either screen Viewing precautions If you switch the mode from 3D to 2D While watching a 3D picture the 3D function of the screen is turned off automatically Watch a 3D picture from the recommended distance The recommended operating range is as follows Ensure your Samsung monitor and 3D glasses are no farther than 50cm 19 5 inches apart...

Страница 70: ...lt in an injury due to running into objects tripping and or falling Take care that your children do not touch or swallow the battery installed in the battery operated 3D glasses Caution Failure to follow instructions marked with this symbol may cause slight injury or damage to the product Do not apply force to the lenses of the 3D glasses Do not drop or bend the product This may result in a produc...

Страница 71: ... be viewed with the S Camera app S Player You can view the photo video and music files saved on the computer Depending on the version of the program some functions may not be provided or different functions may be provided Third party software related services For descriptions about and service requests for third party software please contact the relevant manufacturer Some troubleshooting actions ...

Страница 72: ...ra mode bar to the Video position 3 Tap on Take a picture Record a video to take a picture or record a video 4 You can view the picture or video using the Picture preview or S Gallery app The S Camera app is not available in Desktop mode Precautions while taking a picture or video Do not take a picture or video of others without their consent Do not take a picture or video in locations where this ...

Страница 73: ...an view the pictures and videos taken by the S Camera In addition you can apply special effects to the pictures using the photo editing function You can take a picture in the S Gallery app by tapping the Camera icon Editing a photo 1 Select Picture preview Drag it upward slightly from the bottom center If the options menu appears select Edit ...

Страница 74: ...ect Draw Close Undo Line preview Line thickness Save Color Erase Draw Frame Draw Stamp Using the S Player app 1 Tap Charm menu Start áᔪ Ŗᮁ ᰆ ᖅᱶ S Player My Photos My Music My Videos My photo list Music playlist Slideshow 2 Select a menu to enjoy photo video and music files Some files may not be played depending on their format ...

Страница 75: ... connected to the internet SW Update does not provide any updates for device drivers or software programs installed separately by the user 1 From the Start Screen right click any area and select All apps in the bottom right corner Then click SW Update 2 If the program is running for the first time the User Agreement for personal information use appears Click Agree 3 The SW Update program runs Sele...

Страница 76: ...ding on the model 1 From the Start Screen right click any area and select All apps in the bottom right corner Then click Support Center 2 Support Center is activated and starts diagnosing your computer After the diagnosing process is finished the System Status menu displays a list of the current problems to be solved as shown FAQ for computer s major problems Diagnosing Computer and Troubleshootin...

Страница 77: ...er by connecting a lock and cable to the Security Slot To use this feature you have to purchase the lock and cable additionally To use the lock and cable refer to the product manual Tie the lock and cable to a fixed object and install the other end of the cable to the security slot ...

Страница 78: ...BIOS Setup 78 Setting a Boot Password 80 Changing the Boot Priority 83 Upgrading Memory 84 Adding a Hard Disk Drive 86 Battery 88 Chapter 4 Settings and Upgrade ...

Страница 79: ...ay cause your system to malfunction or crash take care when configuring the BIOS The functions of the BIOS setup are subject to change for product function enhancement purposes The BIOS Setup menus and items may differ depending on your computer model Entering the BIOS Setup 1 Turn the computer on Immediately press the F2 key several times 2 After a moment the BIOS setup screen appears The items i...

Страница 80: ...es you to configure peripherals and booting related settings such as the boot priority Exit Used to exit the Setup either saving the changes or not System Setup Keys In the Setup you have to use the keyboard F1 Press to view the Setup Help Up Down Keys Press to move up and down F5 F6 Press to change the item value F9 Press to load the default Setup settings F3 Press to restore the previous value E...

Страница 81: ...bled The screen images and terms may differ from actual product depending on the computer model and driver version Setting a Supervisor Password If you set a Supervisor Password you need to enter the password when you turn the computer on or enter the BIOS Setup Setting only the Supervisor Password and User Password is not very secure You can use an HDD Password as well to increase the security le...

Страница 82: ... advance Set the Password on boot item to Enabled Once a boot password is set you have to enter a password to boot up the computer Be sure to remember the password for later use Setting up a Hard Disk Drive Password Optional If you set a password for a hard disk drive it cannot be accessed from another computer Press Enter in the Set HDD Password item and define a password as described in Step 3 o...

Страница 83: ... Set Supervisor Password item press Enter 2 In the Enter Current Password item enter the currently configured password and press Enter 3 Leave the Enter New Password item field empty and press Enter 4 Leave the Confirm New Password field empty and press Enter The password is deactivated For some models the password is only canceled if the Enter key is pressed in the Setup Notice window ...

Страница 84: ...S Setup 2 Press Enter on the Boot Device Priority item XXXXXXXX 6QWEJ 2CF QWUG PCDNGF PVGTPCN 0 PCDNGF 2 1241 KUCDNGF 5OCTV CVVGT CNKDTCVKQP 3 Press the down key to move to the SATA HDD item and press the F6 key to move up to the top item Boot Menu Set Boot Priority 1 SATA CD XXXXXXXXXXX 2 SATA HDD XXXXXXXXXXX 3 USB KEY N A 4 USB CD N A 5 USB FDD N A 6 USB HDD N A 7 NETWORK N A 8 SATA HDD XXXXXXXX...

Страница 85: ...ower plug and remove the battery before continuing It is recommended that you add a memory module with the same specification the same manufacturer and the same capacity The images used for the illustration are of a representative model therefore the images may differ from the the actual product Adding or Replacing Memory Modules 1 Remove the screw on the memory compartment cover at the bottom of ...

Страница 86: ...y does not fit easily push the memory module down while pulling the memory module latches outward Memory module latches 4 Close the memory compartment cover and fasten the screw Removing a memory module Pull the memory module latches outward The memory module will pop up Remove the memory module out at an angle of 30 degrees ...

Страница 87: ...install a 2 5 inch 9 5mmH S ATA2 type hard disk drive for a note PC You have to purchase the drive separately When you install an additional hard disk drive you have to use the separately provided parts i e the rubber case connector fixing cover and fixing screws 1 Shut the computer down completely and separate the AC adapter and the battery from the main body 2 Remove the screw fixing the hard di...

Страница 88: ...hite mark faces in the right hand direction Check the insertion direction of each connector before fitting the HDD into the auxiliary compartment as shown 5 Insert the fixing cover aligning the one side of the cover with the three holes of the main body and fix the other side of the cover by fastening 2 fixing screws Cover fixing screws 6 Close the hard disk drive compartment cover and fasten the ...

Страница 89: ...pack put it near or in a fire or use at a temperature higher than 60 C as this may cause fire Never cause a short circuit between the battery pack terminals or disassemble the battery pack Carefully read and follow the precautions printed on the battery and the safety instructions in the User Manual before using the battery Please refer to the system operation environment of this manual and operat...

Страница 90: ...nnected Off Measuring the Remaining Battery Charge You can view the battery charge status by completing the following procedures Confirming the battery charge in the Taskbar Disconnect the AC adapter and move the mouse cursor over the battery icon in the system tray of the Taskbar to confirm the remaining battery charge Battery Usage Time Information A battery is an expendable supply so when using...

Страница 91: ...ll be extended Using the power management program This program helps you use the battery more efficiently and supports the power mode optimized for the operating environment 1 Click Charms menu on the Desktop Settings áᔪ Ŗᮁ ᰆ ᖅᱶ Control Panel Hardware and Sound Power Options Alternatively right click the power measuring device icon in the notification area of the taskbar and select Power Options 2...

Страница 92: ... enter the BIOS Setup select Advanced Battery Life Cycle Extension and set it to Enable Then you can use the battery life cycle extension mode Using the Battery Calibration Function When charging discharging the battery repeatedly for a short time only the battery usage time may be reduced by the difference between the actual battery charge and the remaining charge display In this case the actual ...

Страница 93: ... PVGTPCN 0 PCDNGF 2 1241 KUCDNGF 5OCTV CVVGT CNKDTCVKQP 4 Highlight Yes in the Battery Calibration Confirmation window and press Enter The Battery Calibration function is activated and the battery is forcefully discharged To stop the operation press the Esc button This operation requires 3 5 hours depending on the battery capacity and the remaining battery charge ...

Страница 94: ...Chapter 5 Troubleshooting Recovering Backing up the Computer Optional 94 Reinstalling Windows Optional 101 Q A 104 ...

Страница 95: ...ack Up Function Description Back Up You can back up your entire Windows drive Recover Restores the entire Windows drive Recovery may not be provided or may be a different version depending on the model For models whose hard disk or SSD capacity is less than 64 GB the Recovery program is not provided The instructions are provided based on Recovery 6 0 version Some functions may differ slightly or b...

Страница 96: ...unning for the first time you need to agree to the User Agreement 3 If the initial menu screen appears click Recover Select a recovery point and click Recover If you set the User Data Maintenance to ON the computer is restored while maintaining the current user data Factory Default Point Restores your computer to the factory default status User s Backup Point Restores your computer to a previously...

Страница 97: ...ing up 1 To back up your computer to an external storage device connect the external storage device and select the relevant drive 2 Click Backup in the Recovery Home screen Select the drive to save and click Backup You cannot select a DVD drive Select the drive to save to 3 The backup process is performed based on the instructions Recovering Backing up the Computer Optional ...

Страница 98: ...mage is saved to an external storage device connect the device 2 Start Recovery and click Recover 3 Select a Recover Option and click Recover Select a point to recover 4 The recover is performed based on the screen instructions You can use your computer after the recover is completed Recovering Backing up the Computer Optional ...

Страница 99: ...nnect the hard disk and your computer 2 Start Recovery and click Disk copy 3 Select an option in Disk recovery Point and click Disk copy 4 The data on the current hard disk is saved to the new hard disk 5 If the data is completely saved open the hard disk cover at the bottom of your computer and replace the existing hard disk with the new one If you cannot open the cover at the bottom of the compu...

Страница 100: ...llowing the instructions to completely save the default factory status disk image to the external storage device Now disconnect the saved external storage device and store it separately 4 If your computer needs to be restored to the default factory settings connect the external storage device with the saved image 5 Start Recovery and click Recover Select Factory Default Point and click Recover The...

Страница 101: ...dows PC Recovery If your PC does not work properly you can restore your PC while keeping your media files such as your photo video and music files etc as well as your personal documents Remove All Items and Reinstall Windows If you want to return your PC to the default settings or start from scratch you can reset your PC to the factory default You should back up the files in the following folders ...

Страница 102: ...ding on the operating system Reinstalling Windows may delete data files and programs saved on the hard disk drive Make sure to backup all important data Samsung Electronics shall not be held liable for any loss of data Reinstalling in Windows 1 Insert the SYSTEM RECOVERY MEDIA into the DVD drive 2 If the Select Windows Installation window appears click Install Now When the Select Update window app...

Страница 103: ...ivers and programs some programs may not work properly after the upgrade 5 When a window appears asking for the location to install the operating system to select a disk drive partition and click the Next button Drive D includes an area to save the backup image used by Samsung Recovery Solution Installing Windows to drive C is recommended When previous Windows installation files are in the selecte...

Страница 104: ... appears select I accept the license terms and then click Next For Windows 7 8 this screen may not appear depending on the version 6 When the window asking for the installation type appears click Custom For Windows 7 8 this screen may not appear depending on the version 7 When a window appears asking for the location to install the operating system to select the partition of the disk drive and the...

Страница 105: ...city The capacity representation in Windows may be smaller than the actual capacity because some programs occupy a certain area of the HDD outside of Windows For models with Recovery the HDD capacity representation in Windows may be smaller than the actual capacity because Recovery uses a hidden area of about 5 20GB of the HDD to save the recovery image and that hidden area is not counted towards ...

Страница 106: ... the Start Screen Q4 Since I m familiar with Windows 7 I would like the Desktop screen to appear as it does in Windows 7 A Currently there is no way to set the Desktop to appear by default Press the Windows key D key simultaneously to reveal the Desktop when the Start screen appears This is currently the only workaround Q5 How can I install a printer driver A Run your driver installation file and ...

Страница 107: ...orer on the Start screen complies with the HTML5 web standards it does not support Active X However Internet Explorer on the Desktop supports Active X How to activate Active X If you right click over the Internet Explorer the following window appears Press the button and click View on the Desktop Active X is now enabled Q9 I want to remove the pre installed Windows 8 operating system and install a...

Страница 108: ...atio settings to fit your screen and click OK For AMD graphics cards 1 Right click over the Desktop and select Graphics Properties Desktop and Display My Digital Flat Panel Expansion Options Digital Flat Panel 2 Adjust the control bar to fit the TV corners and click Apply Sound Related Q1 I cannot hear any sound from the TV after connecting via the HDMI port A 1 Right click over the taskbar on the...

Страница 109: ...s in full screen mode A4 For battery operated glasses replace the battery Q2 The 3D glasses LED blinks red continuously A For chargeable 3D active glasses charge the glasses Charge the battery with the micro USB cable For battery operated glasses this indicates that the battery is worn out Replace the battery Q3 Can I watch 2D content in 3D A You can watch 2D content in 3D by selecting 3D mode in ...

Страница 110: ...portant Safety Information 110 Replacement Parts and Accessories 112 Regulatory Compliance Statements 114 WEEE Symbol Information 130 Samsung Packaging Take Back Program 131 Product Specifications 132 Glossary 134 Index 138 ...

Страница 111: ...ng to power your equipment is easily accessible in case of fire or short circuit If your computer has a voltage selector switch make sure that the switch is in the proper position for your area Openings in the computer case are provided for ventilation Do not block or cover these openings Make sure you provide adequate space at least 6 inches 15 cm around the system for ventilation when you set up...

Страница 112: ... personnel if The power cord or plug is damaged Liquid has been spilled into the system The system does not operate properly when the operating instructions are followed The system was dropped or the casing is damaged The system performance changes The Instruction On Safety Operation of NotePC 1 When installing and operating devices please refer to safety requirements in the user guide 2 Devices c...

Страница 113: ...RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS Laser Safety All systems equipped with CD or DVD drives comply with the appropriate safety standards including IEC 60825 1 The laser devices in these components are classified as Class 1 Laser Products under a US Department of Health and Human Services DHHS Radiation Performance St...

Страница 114: ...try where you use the computer For more information on power cord set requirements contact your authorized dealer reseller or service provider General Requirements The requirements listed below are applicable to all countries All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used The power cord set mus...

Страница 115: ...ontact during normal operation Some circumstances require restrictions on wireless devices Examples of common restrictions are listed on the next page Radio frequency wireless communication can interfere with equipment on commercial aircraft Current aviation regulations require wireless devices to be turned off while traveling in an airplane 802 11ABGN also known as wireless Ethernet or Wifi and B...

Страница 116: ...h that the antenna is very close or touching any exposed parts of the body especially the face or eyes while transmitting Do not operate the radio or attempt to transmit data unless the antenna is connected if not the radio may be damaged Use in specific environments The use of wireless devices in hazardous locations is limited by the constraints posed by the safety directors of such environments ...

Страница 117: ...st accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio fre...

Страница 118: ...to the system label to verify the presence of wireless devices Wireless devices that may be in your system are only qualified for use in the United States of America if an FCC ID number is on the system label This device is restricted to indoor use due to its operation in the 5 15 to 5 25 GHz frequency range FCC requires this product to be used indoors for the frequency range 5 15 to 5 25 GHz to r...

Страница 119: ... conducted using standard operating positions accepted by the FCC with the wireless transmitting at its highest certified power level in all tested frequency bands Although the SAR is determined at the highest certified power level the actual SAR level of the device while operating can be well below the maximum value This is because the device is designed to operate at multiple power levels so as ...

Страница 120: ...eve it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advanced notice in order for you to make necessary modifications to maintain uninterrupted service If trouble is experienced with this equipment Modem for repair or warranty information pl...

Страница 121: ...ifies that the Industry Canada technical specifications were met To reduce potential radio interference to other users the antenna type and its gain should be so chosen that the equivalent isotropically radiated power EIRP is not more than that required for successful communication To prevent radio interference to the licensed service this device is intended to be operated indoors and away from wi...

Страница 122: ... manufacturer for service Si l appareil est équipé d une bande 2 4 G ou 5 G Des dispositifs de basse puissance de type radio LAN périphériques de communication sans fil par radiofréquence RF fonctionnant sur une bande de 2 4GHz 5GHz sont peut être intégrés dans votre appareil Cette section est applicable uniquement si ces dispositifs sont présents Consultez l étiquette du système pour vérifiez la ...

Страница 123: ... protective operation and safety requirements The Department does not guarantee the equipment will operate to the users satisfaction Before installing this equipment users should make sure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection In some cases the inside wiring asso...

Страница 124: ... service de ligne individuel peut être rallongé par un connecteur homologué Le client doit savoir que la conformité aux conditions précédentes ne garantit pas un fonctionnement parfait dans toutes les situations Les réparations de l équipement homologué doivent être effectuées dans les installations de maintenance canadiennes autorisées par le fournisseur Les réparations ou modifications effectuée...

Страница 125: ... and European standards and amendments identified below This equipment also carries the Class 2 identifier The following information is only applicable to systems labeled with the CE mark European Directives This Information Technology Equipment has been tested and found to comply with the following European directives EMC Directive 2004 108 EC Low Voltage Directive 2006 95 EC R TTE Directive 1999...

Страница 126: ... or regions within countries under the heading European Economic Area Restrictions below EU R TTE Compliance Statements Česky Czech Samsung tímto prohlašuje že tento Notebook PC je ve shodě se základními požadavky a dalšími příslušnými ustanoveními směrnice 1999 5 ES Dansk Danish Undertegnede Samsung erklærer herved at følgende udstyr Notebook PC overholder de væsentlige krav og øvrige relevante k...

Страница 127: ...an Notebook PC jikkonforma mal ħtiāijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm fid Dirrettiva 1999 5 EC Magyar Hungarian Alulírott Samsung nyilatkozom hogy a Notebook PC megfelel a vonatkozó alapvetõ követelményeknek és az 1999 5 EC irányelv egyéb elõírásainak Polski Polish Niniejszym Samsung oświadcza Ŝe Notebook PC jest zgodny z zasadniczymi wymogami oraz pozostałymi stosownymi ...

Страница 128: ...estrictions Local Restriction of 802 11b 802 11g Radio Usage Note to integrator The following statements on local restrictions must be published in all end user documentation provided with the system or product incorporating the wireless product Due to the fact that the frequencies used by 802 11b 802 11g wireless LAN devices may not yet be harmonized in all countries 802 11b 802 11g products are ...

Страница 129: ... as follows Dans le cas d une utilisation privée à l extérieur d un bâtiment au dessus d un espace public aucun enregistrement n est nécessaire pour une distance de moins de 300m Pour une distance supérieure à 300m un enregistrement auprès de l IBPT est requise Pour une utilisation publique à l extérieur de bâtiments une licence de l IBPT est requise Pour les enregistrements et licences veuillez c...

Страница 130: ...recommended that the equipment is set to use DTMF signaling for access to public or private emergency services DTMF signaling also provides faster call setup This equipment has been approved to Council Decision 98 482 EEC CTR 21 for Pan European single terminal connection to the Public Switched Telephone Network PSTN However due to differences between the individual PSTNs provided in different cou...

Страница 131: ...ycling visit our website www samsung com in or contact our Helpline numbers 18002668282 180030008282 Pb Correct disposal of batteries in this product Applicable in countries with separate collection systems This marking on the battery manual or packaging indicates that the batteries in this product should not be disposed of with other household waste at the end of their working life Where marked t...

Страница 132: ...ll the following number for the locations nearest you CRT Processing LLC 877 278 0799 Kathy Severson Logistics contact Dispose unwanted electronics through an approved recycler To find the nearest recycling location go to our website www samsung com recyclingdirect Or call 877 278 0799 Samsung Packaging Take Back Program ...

Страница 133: ...rature 5 40 C for storage 10 35 C when operating Humidity 5 90 for storage 20 80 when operating AC DC Rating Input 100 240VAC 50 60Hz Output 19VDC 10 5A PC Rating 19VDC 10 5A 200W Optional components may not be provided or different components may be provided depending on the computer model The system specifications are subject to change without notice The Storage device capacity of a computer in ...

Страница 134: ...d under license from Dolby Laboratories Dolby and the double D symbol are trademarks of Dolby Laboratories The terms HDMI and HDMI High Definition Multimedia Interface and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries All other product or company names mentioned herein are registered trademarks of their respective companies ENE...

Страница 135: ... used nowadays This computer uses DDR SDRAM Device Manager An administrative tool used to manage computer devices You can add or remove hardware or update a device driver using the Device Manager DHCP Dynamic Host Configuration Protocol This refers to automatically allocating IP addresses to the users on the network by the network administrators Direct X An application interface developed to enabl...

Страница 136: ...fers to a small image that represents a file that users can use IEEE802 XX This is a set fo specifications developed by the 802 committee of IEEE for the LAN connection method called XX LAN Local Area Network A communications network connecting computers printers and other devices within a local area such as within a building A LAN enables all connected devices to interact with other devices on th...

Страница 137: ...if there are 2 hard disk drives PCMCIA Personal Computer Memory Card International Association card This is an extended card slot specification for mobile computers such as a notebook computer Not only a memory device but also most peripherals such as hard disk drives LAN cards etc can be connected to this card slot Protocol A protocol is a set of rules used by computers to communicate with each o...

Страница 138: ...eted or moved TCP IPv4 This is a 4 byte 32 bit address system separated into each byte 8 bits by a dot and each byte is represented as a decimal number USB Universal Serial Bus This refers to a serial interface standard developed to replace the conventional interface standards such as Serial and PS 2 The data transmission specifications are one of the interface standards used to connect a computer...

Страница 139: ...ghtness 58 M Mode Dial 42 Monitor Connection Output 53 Multi Card Slot 51 O Overview 23 P Password 80 Product Specifications 132 R Recorder 56 Recovery 94 S Safety Precautions 6 Scroll 48 Security Slot 76 Shortcut Key 43 Status Indicators 24 Supervisor Password 80 Support Center 75 SW Update 74 T Touchpad 46 U User Password 81 V Volume Control 56 W Wired Network 59 Wireless Network 62 ...

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