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Chapter 3.
Using the computer
The Support Center program, which is Samsung’s computer’s
troubleshooting guide, supports diagnosing the system and has a
FAQ for frequently occurring problem(s).
Support Center may not be provided or may be a different
version depending on the model.
1
From the
Start Screen
, right-click any area and select
All
Apps
in the bottom right corner. Then, click
Support
Center
.
2
eSupport is activated and starts diagnosing your computer.
After the diagnosing process is finished, the System Status
menu displays a list of the current problems to be solved as
shown.
FAQ for
computer’s
major problems
Diagnosing
Computer and
Troubleshooting
Searching for
computer’s problems
3
You can solve a problem by clicking the Troubleshoot button
for the problem.
Using the Security Slot
(Optional)
You can secure the computer by connecting a lock and cable to
the Security Slot.
To use this feature, you have to purchase the lock and cable
additionally. To use the lock and cable, refer to the product
manual.
Tie the lock and cable to a fixed object and install the other end of
the cable to the security slot.
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