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86 Users Manual
Questions and Answers
This section provides information on possible problems, solutions and other references
for system use.
Windows Related
Q1 The system does not shutdown properly.
A When the system does not shutdown normally, press and hold the Power button
until the system manually shuts off. If the Power-Saving Mode is configured into
the Power button, press and hold for more than 4 seconds to shut the system off.
When the system is turned on after such manual shutdown, system test program
will run to check errors in the system.
Q2 The system freezes during program operation
A1 There is an error with the program currently being used. Press the <Ctrl>, <Alt>,
and <Delete> keys simultaneously and click and Task in the [Windows Task
Manager] window.
A2 There is an error with the Windows OS. Reboot the system by using the Power
button.
External USB Device-related
Q1 Some USB devices do not work properly.
A Some USB devices may not work properly or are not recognized by a PC due to
an inherent flaw in their USB signaling properties. It is recommended using USB
devices with the acquired USB logo.
(Error-reported USB Devices: Ark TV, Com-26D8 Optical Mouse, WINGKEY
Bluetooth Keyboard, AlphaCam, etc.)
Q2 Some USB Devices are represented by an “Unknown Device” message with
an exclamation mark when the device is inserted into the USB port of the
system or the system restarts from power-saving mode.
A Some USB devices that have unstable signal properties may sometimes not be
recognized by a PC when the device is inserted into the USB port of the system
or the system restarts from power-saving mode. In this case, remove the device
and try inserting it again.