
374
15. Troubleshooting
Solving other problems
The following chart lists some trouble conditions that may occur and the
recommended solutions. Follow the suggested solutions until the problem is
corrected. If the problem persists, contact a service representative.
Other problems include:
•
See "Display screen problem" on page 374.
•
See "Paper feeding problems" on page 374.
•
See "Printing problems" on page 375.
•
See "Printing quality problems" on page 378.
•
See "Copying problems" on page 383.
•
See "Scanning problems" on page 384.
•
See "Fax problems (optional)" on page 385.
•
See "Operating system problems" on page 386.
14
Display screen problem
15
Paper feeding problems
Condition
Suggested solutions
The display screen does
not show anything.
•
Adjusts the brightness of the display screen.
•
Turn the machine off and then back on. If the
problem persists, please call for service.
Condition
Suggested solutions
Paper jams during
printing.
Clear the paper jam (see "Clearing paper jams" on
page 332).
Paper sticks together.
•
Check the maximum paper capacity of the tray (see
"Print media specifications" on page 393).
•
Make sure that you are using the correct type of
paper (see "Print media specifications" on page
393).
•
Remove paper from the tray and flex or fan the
paper.
•
Humid conditions may cause some paper to stick
together. Try a fresh ream of paper.
Multiple sheets of
paper do not feed.
•
Different types of paper may be stacked in the tray.
Load paper of only one type, size, and weight.
•
If multiple sheets have caused a paper jam, clear
the paper jam (see "Clearing paper jams" on page
332).
Содержание Multifunction MultiXpress K325 Series
Страница 77: ...Loading paper in the tray 77 4 Media and tray 1 Squeeze the lock lever on the handle and pull out the tray ...
Страница 295: ...Redistributing toner 295 14 Maintenance 4 X322x X328x series ...
Страница 296: ...Redistributing toner 296 14 Maintenance 5 K325x K330x series ...
Страница 298: ...Replacing the toner cartridge 298 14 Maintenance 6 X322x X328x series ...
Страница 299: ...Replacing the toner cartridge 299 14 Maintenance 7 K325x K330x series ...
Страница 301: ...Replacing the imaging unit 301 14 Maintenance 8 X322x X328x series ...
Страница 302: ...Replacing the imaging unit 302 14 Maintenance 9 K325x K330x series ...
Страница 303: ...Replacing the imaging unit 303 14 Maintenance ...
Страница 305: ...Replacing the waste toner container 305 14 Maintenance 10 X322x X328x series ...
Страница 306: ...Replacing the waste toner container 306 14 Maintenance 11 K325x K330x series ...
Страница 312: ...Cleaning the machine 312 14 Maintenance X322x X328x series ...
Страница 313: ...Cleaning the machine 313 14 Maintenance K325x K330x series ...
Страница 315: ...Cleaning the machine 315 14 Maintenance X322x X328x series ...
Страница 316: ...Cleaning the machine 316 14 Maintenance ...
Страница 317: ...Cleaning the machine 317 14 Maintenance K325x K330x series ...
Страница 318: ...Cleaning the machine 318 14 Maintenance ...
Страница 319: ...Cleaning the machine 319 14 Maintenance Cleaning the waste toner container area X322x X328x series ...
Страница 320: ...Cleaning the machine 320 14 Maintenance K325x K330x series ...
Страница 324: ...Cleaning the machine 324 14 Maintenance X322x X328x series ...
Страница 325: ...Cleaning the machine 325 14 Maintenance ...
Страница 326: ...Cleaning the machine 326 14 Maintenance K325x K330x series ...
Страница 327: ...Cleaning the machine 327 14 Maintenance ...
Страница 333: ...Clearing paper jams 333 15 Troubleshooting If you do not see the paper in this area stop and go to next step ...
Страница 334: ...Clearing paper jams 334 15 Troubleshooting If you do not see the paper in this area stop and go to next step ...
Страница 335: ...Clearing paper jams 335 15 Troubleshooting 2 In optional trays The procedure is same for all optional trays ...
Страница 336: ...Clearing paper jams 336 15 Troubleshooting If you do not see the paper in this area stop and go to next step ...
Страница 337: ...Clearing paper jams 337 15 Troubleshooting If you do not see the paper in this area stop and go to next step ...
Страница 338: ...Clearing paper jams 338 15 Troubleshooting If you do not see the paper in this area stop and go to next step ...
Страница 339: ...Clearing paper jams 339 15 Troubleshooting 3 In the multi purpose tray ...
Страница 341: ...Clearing paper jams 341 15 Troubleshooting Jam feed 1 Jam feed 2 ...
Страница 342: ...Clearing paper jams 342 15 Troubleshooting Jam feed 3 Jam feed 4 Optional device only ...
Страница 344: ...Clearing paper jams 344 15 Troubleshooting If you do not see the paper in this area stop and go to next step ...
Страница 346: ...Clearing paper jams 346 15 Troubleshooting The fuser area is hot Take care when removing paper from the machine ...
Страница 349: ...Clearing paper jams 349 15 Troubleshooting If you do not see the paper in this area stop and go to next step ...
Страница 350: ...Clearing paper jams 350 15 Troubleshooting If you do not see the paper in this area stop and go to next step ...
Страница 354: ...Clearing paper jams 354 15 Troubleshooting If you do not see the paper in this area stop and go to next step ...
Страница 355: ...Clearing paper jams 355 15 Troubleshooting If you do not see the paper in this area stop and go to next step ...
Страница 357: ...Clearing paper jams 357 15 Troubleshooting 8 In the optional finisher area ...
Страница 358: ...Clearing paper jams 358 15 Troubleshooting If you do not see the paper in this area stop and go to next step ...
Страница 359: ...Clearing paper jams 359 15 Troubleshooting ...
Страница 360: ...Clearing paper jams 360 15 Troubleshooting If you do not see the paper in this area stop and go to next step ...
Страница 405: ...Regulatory information 405 16 Appendix 16 Taiwan only 17 Russia Kazakhstan Belarus only 18 Germany only ...