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Warranty
This limited warranty covers manufacturing defects in materials or workmanship encountered
in normal household, noncommercial use of this product and shall not cover the following:
damage that occurs in shipment, delivery, installation, and uses for which this product was
not intended; damage caused by unauthorized modification or alteration of the product;
product where the original factory serial numbers have been removed, defaced, changed in
any way, or cannot be readily determined; cosmetic damage including scratches, dents, chips,
and other damage to the product’s finishes; damage caused by abuse, misuse, overheating
due to overcooking, glass tray or turntable, pest infestations, accident, fire, floods, or other
acts of nature or God; damage caused by use of equipment, utilities, services, parts, supplies,
accessories, applications, installations, repairs, external wiring or connectors not supplied
or authorized by SAMSUNG; damage caused by incorrect electrical line current, voltage,
fluctuations and surges; damage caused by failure to operate and maintain the product
according to instructions; in-home instruction on how to use your product; service to correct
installation not in accordance with electrical or plumbing codes or correction of household
electrical or plumbing (i.e., house wiring, fuses, or water inlet hoses); and reduced magnetron
power output related to normal aging.
The cost of repair or replacement under these excluded circumstances shall be the customer’s
responsibility.
Visits by an authorized servicer to explain product functions, maintenance or installation
are not covered by this limited warranty. Please contact SAMSUNG at the number below for
assistance with any of these issues.
Samsung will charge a repair fee for replacing an accessory or repairing cosmetic damage
if the damage to the unit and/or damage to or loss of the accessory was caused by the
customer. Items this covers include:
•
Dented, scratched, or broken door, handle, out-panel, or control panel
•
Broken or lost tray, guide roller, coupler, filter, or wire rack
Parts that SAMSUNG has determined can be replaced by the user may be sent to the
customer for installation. In SAMSUNG’s discretion, an authorized servicer can be dispatched
to perform such installation.
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