A
Troubleshooting
Before requesting service, please check the following.
Symptom
Check
Remedy
The unit will not turn on.
•
Is the power adapter plugged into
the outlet?
•
Connect the power adaptor to the
outlet.
A function does not work when
the button is pressed.
•
Is there static electricity in the air?
•
Disconnect the power plug and
connect it again.
Sound is not produced.
•
Is the Mute function on?
•
Is the volume set to minimum?
•
Connect it correctly.
•
Press the
Mute
button to
cancel the mute function.
•
Adjust the volume.
The TV SoundConnect (TV pairing)
failed.
•
Does your TV support TV
SoundConnect?
•
Is your TV firmware the latest
version?
•
Does an error occur when
connecting?
•
TV SoundConnect is supported by
some Samsung TVs released after
2012. Check your TV to see if it
supports TV SoundConnect.
•
Press and hold the
TV SoundConnect
button to the connection.
•
Update your TV with the latest
firmware.
•
Contact the Samsung Call Center.
•
Press and hold the
TV SoundConnect
button for more than 5 seconds to reset TV
SoundConnect and connect a new TV.
HUB doesn't work properly
•
Is the HUB plugged in?
•
Is the LAN cable connected to
the wireless router and the HUB
properly?
•
When the Hub is plugged in, do
the HUB's front indicators show
it's operating properly?
•
Plug in the HUB.
•
Connect the LAN cable to the
ETHERNET SWITCH
on the back
of the HUB and to your wireless
router.
•
Reset the HUB (see page 62).
•
If you experience troubles with
connecting the HUB and M5, try
relocating the M5 so that the M5
is closer to the wireless router or
HUB.
Appendix
63
4444
Содержание M5 WAM551
Страница 59: ... Clock Alarm Lets you set the Alarm Sleep Timer Lets you set the Sleep Timer 59 444 ...
Страница 60: ... Support Device ID Lets you check the Device ID Contact Samsung Provides a link to the Samsung website 60 444 ...
Страница 61: ... Open source licenses Lets you view the Open source licenses App Version Lets you view the App Version 61 444 ...