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Troubleshooting

If the TV seems to have a problem, first try this list of possible problems and 
solutions. If none of these troubleshooting tips apply, visit samsung.com, then 
click on Support, or call Samsung customer service.

Issues

Solutions and Explanations

Poor picture

First of all, please perform the 

Picture Test

 and confirm 

that your TV is properly displaying the test image.

 

●

go to 

MENU

 - 

Support - Self Diagnosis - Picture 

Test 

If the test image is properly displayed, the poor picture 
may be caused by the source or signal.

Содержание LN40D503F6FXZA

Страница 1: ...AL imagine the possibilities Thank you for purchasing this Samsung product To receive more complete service please register your product at www samsung com register Model______________Serial No ______________ ...

Страница 2: ...4 Adjusting Sound Settings 35 Preference Features Setting the Time 41 Using the Sleep Timer 43 Setting the On Off Timer 44 Locking Programs 47 Picture In Picture PIP 49 Economical Solutions 51 Other Features 53 Support Menu 59 Advanced Features Using the My Contents 66 Connecting a USB Device 67 Screen Display 72 Music 73 Photos 75 My Contents Additional Functions 76 Other Information Troubleshoot...

Страница 3: ...d the status of certain audio video settings The Now Next guide shows daily TV program information for each channel according to the broadcasting time Scroll to view information for a desired program while watching the current channel r A The displayed image may differ depending on the model ...

Страница 4: ... Using program schedules provided by broadcasters you can specify programs you want to watch in advance so that the channel automatically changes to the selected program channel at the specified time Program entries may appear blank or out of date depending on a channel status Guide Schedule Manager Channel List Channel Manager My Contents Watch TV Source The displayed image may differ depending o...

Страница 5: ... and Away 9 48 pm 12 05 am ATLÉTICO MG X CORINTHIANS HD Today 12 00 am 12 30 am 1 00 am 1 30 am No Information 05 1 Globo HD 05 1 Globo HD 08 1 Rede TV HD Tine Team Fiv No Information Dark Angel JORNAL DA GLOBAL 08 1 Rede TV HD Guide Wed 6 Oct 10 54 pm Channel View All 1 2 3 5 4 6 7 Home and The displayed image may differ depending on the model ...

Страница 6: ...ograms to be broadcasted after 2 hours 4 A B D Blue Exit Exits the guide 5 Information Displays details of the selected program 6 k Page Move to previous or next page 7 E Watch Schedule When selecting the current program you can watch the selected program When selecting the future program you can reserve to watch the selected pro gram To cancel the schedule press the ENTERE button again and select...

Страница 7: ...ng You can set a desired channel to be displayed automatically at the intended time Set the current time first to use this function 1 Press the ENTERE button to add manual booking 2 Press the button to set the Antenna Channel Repeat Date Start Time Antenna Select the desired broadcasting signal Channel Select the desired channel ...

Страница 8: ...ay you want N N The c mark indicates the day you ve selected Date You can set the desired date N N It is available when you select Once in Repeat Start Time You can set the start time you want N N If you want to edit or cancel the schedule select the reserved schedule on the Schedule List and select the Edit or Cancel Schedules ...

Страница 9: ...1 5 Shows all favorite channels N N Favorites 1 5 will be displayed when you set Add to Favorites N N If you want to view favorite channels you added press the CH LIST button and use L CH Mode button to move Favorites 1 5 Air A C B D Antenna A C B D Program View L CH Mode E Watch k Page Channel List Added Channels 02 Air 04 1 TV 4 a 05 Air 07 1 TV 7 09 1 TV 9 11 1 TV 11 a 13 Air a 14 Air The displ...

Страница 10: ... channel is selected Returns to the channel view L CH Mode Channel Move to the Favorites 1 5 when Add to Favorites is set Change channels N N When you press the A C B D Program View button you can move to other channels using L Channel button E Watch Information Press to watch the channel you selected Displays details of the selected program k Page Move to next or previous page ...

Страница 11: ... English Channel Status Display Icons Icon Operations a An analog channel A reserved program A locked channel ...

Страница 12: ... View 1 Press the CH LIST button then select a desired digital channel 2 Press the A C B D Program View button 3 Press the buttons to select the desired program then press the ENTERE Information or INFO button 4 Select Timer Viewing then press the ENTERE button when done N N If you want to cancel Timer Viewing follow steps 1 through 3 Select Cancel Schedules ...

Страница 13: ...A C B D Red Antenna Switches to Air or Cable A C B D Blue Sorting Changes the list ordered by channel number or channel name Air A C B D Antenna A C B D Sorting k Page E Select T Tools R Return Channel Manager Added Ch Selected items 4 Channel Number a 3 Air a 4 Air a 5 Air 6 1 TV 6 7 1 TV 7 a 8 Air 9 1 TV 9 a 10 Air a 11 Air 11 1 TV 11 a 12 Air a 13 Air 14 1 TV 14 a 15 Air a 16 Air a 17 Air The d...

Страница 14: ...favorite A locked channel T Displays the Channel Manager option menu Channel Manager Option Menu t Set each channel using the Channel Manager menu options Watch Add to Favorites Edit Favorites Lock Unlock Channel Name Edit Add Delete Deselect All Select All Option menu items may differ depending on the channel status ...

Страница 15: ...requently as favorites Add or Delete the selected channel in Favorites 1 5 1 Select the Add to Favorites Edit Favorites then press the ENTERE button N N If the channel is already added to favorite channel Edit Favorites will be shown 2 Press the ENTERE button to select Favorites 1 5 then press the OK button N N One favorite channel can be added in several of favorites among Favorites 1 5 ...

Страница 16: ...d viewed N N NOTE This function is available only when the Channel Lock is set to On The PIN input screen appears Enter your 4 digit PIN the default of which is 0 0 0 0 Change the PIN using the Change PIN option Channel Name Edit analog channels only Assign your own channel name ...

Страница 17: ...hown on the All Channels menu A gray colored channel indicates the channel has been deleted The Add menu only appears for deleted channels Deselect All Deselect all the selected channels N N You can only select Deselect All when one or more channels are selected Select All Select all the channels in the channel list ...

Страница 18: ... channels O O MENUm Channel ENTERE Antenna Air Cable t Before your television can begin memorizing the available channels you must specify the type of signal source that is connected to the TV i e an Air or a Cable system ...

Страница 19: ...esired program numbers If a channel is locked the PIN input window appears If the antenna is connected to ANT 2 IN CABLE select Cable and if it is connected to ANT 1 IN AIR select Air If both ANT 1 IN and ANT 2 IN are connected select both Air and Cable How to Stop Auto Programming 1 Press the ENTERE button 2 A message will ask Stop Auto Program Select Yes by pressing the or button 3 Press the ENT...

Страница 20: ...e automatically during the search and store operation If the signal is weak or distorted fine tune the channel manually Select Fine Tune in the Channel menu N N Fine tuned channels that have been saved are marked with an asterisk on the right hand side of the channel number in the channel banner N N To reset the fine tuning select Reset ...

Страница 21: ...PAL M PAL N NTSC Normally the TV can receive image and sound with good quality in Auto mode This mode detects the color signal sources automatically If the color implementation is unsatisfactory select any of PAL M PAL N or NTSC ...

Страница 22: ...ing a PC you can only make changes to the Entertain and Standard Dynamic Suitable for a bright room Standard Suitable for a normal environment Natural for 5 series Suitable for an eye comfortable display Movie Suitable for watching movies in a dark room Entertain Suitable for watching movies and games N N It is only available when connecting a PC ...

Страница 23: ...rol N N NOTE When you make changes to Backlight Contrast Brightness Sharpness Color or Tint G R the OSD will be adjusted accordingly Settings can be adjusted and stored for each external device connected to the TV When connecting a PC you can only make changes to Backlight Contrast Brightness and Sharpness Lowering picture brightness reduces power consumption ...

Страница 24: ...st of the time 16 9 Sets the picture to 16 9 wide mode Zoom1 Use for moderate magnification Zoom2 Use for a stronger magnification Wide Fit Enlarges the aspect ratio of the picture to fit the entire screen 4 3 Sets the picture to basic 4 3 mode N N Do not watch in 4 3 format for a long time Traces of borders displayed on the left right and center of the screen may cause image retention screen burn...

Страница 25: ...MI 720p 1080i 1080p or Component 1080i 1080p signals are input Smart View1 for 5 series Reduces original screen by 50 Smart View2 for 5 series Reduces original screen by 25 N N NOTE Smart View1 is enabled only in HDMI mode Smart View2 is enabled only in DTV and HDMI modes ...

Страница 26: ...lable in Zoom1 Zoom2 or Wide Fit N N After selecting Zoom1 Zoom2 or Wide Fit select Position Follow the steps below in the Position screen 1 Select the Position press the ENTERE button 2 Press the or button to move the picture up or down 3 Press the ENTERE button ...

Страница 27: ...cture Select Position then follow the steps below in the Position screen 1 Select the Position press the ENTERE button 2 Press the or button to move the picture 3 Press the ENTERE button N N If you want to reset the position you adjusted select Reset in the Position screen The picture will be set to its default position ...

Страница 28: ...e you have connected to an input on the TV Input Source Picture Size ATV 16 9 Zoom1 Zoom2 4 3 Component 480i 480p 576i 576p 16 9 Zoom1 Zoom2 4 3 DTV 720p 1080i 1080p 16 9 Wide Fit 4 3 Screen Fit Smart View2 Component 720p 1080i 1080p 16 9 Wide Fit 4 3 Screen Fit HDMI 720p 1080i 1080p 16 9 Wide Fit 4 3 Screen Fit Smart View1 Smart View2 ...

Страница 29: ...recise pictures N N When connecting a PC you can only make changes to Gamma and White Balance Black Tone Off Dark Darker Darkest Select the black level to adjust the screen depth U Move E Enter R Return Advanced Settings Black Tone Off Dynamic Contrast Medium Shadow Detail 0 Gamma 0 RGB Only Mode Off Color Space Native White Balance The displayed image may differ depending on the model ...

Страница 30: ...l Increase the brightness of dark images Gamma Adjust the primary color intensity RGB Only Mode Off Red Green Blue Display the Red Green and Blue color for making fine adjustments to the hue and saturation Color Space Auto Native Adjust the range of colors available to create the image ...

Страница 31: ...or s red green blue brightness Reset Reset the White Balance to its default settings Flesh Tone Emphasize pink Flesh Tone Edge Enhancement Off On Emphasize object boundaries Motion Lighting Off On Reduce power consumption by brightness control adapted motion LED Motion Plus Off On for LED 5 series 40 inches Remove drag from fast scenes with a lot of movement to provide a clear picture ...

Страница 32: ...2 N N Warm1 or Warm2 will be deactivated when the picture mode is Dynamic N N Settings can be adjusted and stored for each external device connected to an input on the TV U Move E Enter R Return Picture Options Color Tone Standard Digital Noise Filter Auto MPEG Noise Filter Auto HDMI Black Level Normal Film Mode Off The displayed image may differ depending on the model ...

Страница 33: ...d ghosting that may appear on the screen N N When the signal is weak try other options until the best picture is displayed Auto Visualization When changing analog channels displays signal strength N N Only available for analog channels N N When bar is green you are receiving the best possible signal MPEG Noise Filter Off Low Medium High Auto Reduces MPEG noise to provide an improved picture qualit...

Страница 34: ...o adjust the screen depth N N Available only in HDMI mode RGB signals Film Mode Off Auto1 Auto2 Sets the TV to automatically sense and process film signals from all sources and adjusts the picture for optimum quality N N Available in TV mode COMPONENT 480i 1080i and HDMI 1080i ...

Страница 35: ... English Reset Picture OK Cancel Resets your current picture mode to its default settings ...

Страница 36: ... t Standard Selects the normal sound mode Music Emphasizes music over voices Movie Provides the best sound for movies Clear Voice Emphasizes voices over other sounds Amplify Increases the intensity of high frequency sound to allow a better listening experience for the hearing impaired ...

Страница 37: ... press ENTERE SRS TruSurround HD Off On t This function provides a virtual 5 1 channel surround sound experience through a pair of speakers or headphones using HRTF Head Related Transfer Function technology SRS TruDialog Off On This function allows you to increase the intensity of a voice over background music or sound effects so that dialog can be heard more clearly ...

Страница 38: ... sound setting for each speaker Balance Adjusts the balance between the right and left speaker 100Hz 300Hz 1kHz 3kHz 10kHz Bandwidth Adjustment Adjusts the level of specific bandwidth frequencies Reset Resets the equalizer to its default settings ...

Страница 39: ... English Broadcast Audio Options Audio Language t digital channels only Change the default value for audio languages N N The available language may differ depending on the broadcast ...

Страница 40: ... or if you are having difficulty receiving a stereo signal Stereo Choose for channels that are broadcasting in stereo SAP Choose to listen to the Separate Audio Program which is usually a foreign language translation N N Depending on the particular program being broadcast you can listen to Mono Stereo or SAP ...

Страница 41: ...mal Night This mode provides an improved sound experience compared to Normal mode making almost no noise It is useful at night N N To use the volume control on the source device connected to the TV set Auto Volume to Off on the TV Otherwise a change to the volume control of the source device may not be applied ...

Страница 42: ... English Reset Sound OK Cancel Resets your current sound mode to its default settings ...

Страница 43: ...ting the clock is for using various timer features of the TV N N If you disconnect the power cord you have to set the clock again Clock Mode Set up the current time manually or automatically Auto Set the current time automatically using the time from a digital channel N N The antenna must be connected in order to set the time automatically ...

Страница 44: ...se set the time manually Clock Set Set the Day Month Year Hour Minute and am pm N N Available only when Clock Mode is set to Manual N N You can set the day month year hour and minute directly by pressing the number buttons on the remote control Time Zone Select your time zone N N This function is only available when the Clock Mode is set to Auto ...

Страница 45: ...Using the Sleep Timer O O MENUm System Time Sleep Timer ENTERE Sleep Timer t Automatically shuts off the TV after a preset period of time 30 60 90 120 150 and 180 minutes N N To cancel the Sleep Timer select Off ...

Страница 46: ...Manual to set at your convenience If you select Manual you can set up the day you want to activate the timer N N The c mark indicates the day you ve selected On Time Set the hour and minute am pm Volume Set the desired volume level U Adjust L Move E Enter R Return On Timer 1 Setup Once Source Volume On Time Antenna Channel TV 20 04 00 am Cable 3 Sun Mon Tue Wed Thu Fri Sat The displayed image may ...

Страница 47: ... USB device containing music or photo files to be played when the TV is turned on automatically N N If there is no music file on the USB device or the folder containing a music file is not selected the Timer function does not operate correctly N N When there is only one photo file in the USB the Slide Show will not play N N If a folder name is too long the folder cannot be selected N N Each USB yo...

Страница 48: ...mer Three different off timer settings can be made You must set the clock first Setup Select Off Once Everyday Mon Fri Mon Sat Sat Sun or Manual to set at your convenience If you select Manual you can set up the day you want to activate the timer N N The c mark indicates the day the day you ve selected Off Time Set the hour and minute am pm L Move U Adjust E Enter R Return Off Timer 1 Setup Once O...

Страница 49: ... 0 Change the PIN using the Change PIN option Channel Lock Off On Lock channels in Channel Manager to prevent unauthorized users such as children from watching unsuitable program Program Rating Lock Prevent unauthorized users such as children from watching unsuitable program with a user defined 4 digit PIN code N N The items of Program Rating Lock differs depending on the country ...

Страница 50: ...nter New PIN Re enter the same 4 digits in the Confirm New PIN When the Confirm screen appears press the OK button Your PIN has been memorized N N If you forget the PIN code press the remote control buttons in the following sequence in Standby mode which resets the PIN to 0 0 0 0 POWER off MUTE 8 2 4 POWER on ...

Страница 51: ...sly PIP Picture in Picture does not function in the same mode N N NOTE For PIP sound refer to the Sound Select instructions If you turn the TV off while watching in PIP mode the PIP window will disappear You may notice that the picture in the PIP window becomes slightly unnatural when you use the main screen to view a game or karaoke ...

Страница 52: ...nction Air Cable Air Cable Select either Air or Cable as the input source for the sub screen Channel Select the channel for the sub screen Size Õ Ã Select a size for the sub picture Position à œ Select a position for the sub picture Sound Select Main Sub You can choose the desired sound Main or Sub in PIP mode ...

Страница 53: ...me button to turn on the screen Eco Sensor Off On for 5 series 40 inches To enhance your power savings the picture settings will automatically adapt to the light in the room N N If you adjust the Backlight the Eco Sensor will be set to Off Min Backlight When ECO sensor is On the minimum screen brightness can be adjusted manually N N If Eco Sensor is On the display brightness may change become slig...

Страница 54: ...wer Off Off 15 min 30 min 60 min Sets how quickly the TV switches to standby mode if no picture is being received Auto Power Off Off On The TV will be automatically turned off when no user operation is received for 4 hours ...

Страница 55: ...tures O O MENUm System ENTERE Menu Language Set the menu language 1 Select Menu Language and press the ENTERE button 2 Choose desired language and press the ENTERE button N N Choose between English Português and Español ...

Страница 56: ...C or Component HDMI mode Caption Mode You can select the desired caption mode N N The availability of captions depends on the program being broadcasted CC1 CC4 Text1 Text4 analog channels only The Analog Caption function operates in either analog TV channel mode or when a signal is supplied from an external device to the TV Depending on the broadcasting signal the Analog Caption function may or ma...

Страница 57: ...o Protection Time Off 2 hours 4 hours 8 hours 10 hours If the screen remains idle with a still image for a certain period of time defined by the user the screen saver is activated to prevent the formation of ghost images on the screen ...

Страница 58: ... you can enjoy a more realistic gaming experience selecting the game menu N N NOTE Precautions and limitations for game mode To disconnect the game console and connect another external device set Game Mode to Off in the setup menu If you display the TV menu in Game Mode the screen shakes slightly ...

Страница 59: ...e input source is set to TV or HDMI DVI connecting a PC After connecting the game console set Game Mode to On Unfortunately you may notice reduced picture quality If Game Mode is On Picture Mode is set to Standard and Sound Mode is set to Movie ...

Страница 60: ...en the TV is turned on AV Color System Auto PAL M PAL N NTSC Normally the TV can receive image and sound with good quality when in the mode Auto This mode detects the signal color system automatically In case of some signal reception with color unsatisfactory select the AV Color System Mode to PAL M PAL N or NTSC ...

Страница 61: ...MENUm Support e Manual ENTERE e Manual You can read the introduction and instructions about the TV features stored in your TV N N For the detailed information about e Manual Screen refer to How to use the e Manual in User Manual ...

Страница 62: ...icture does not appear or there is noise in the test pattern select Yes There may be a problem with the TV Contact Samsung s Call Center for assistance No If the test pattern is properly displayed select No There may be a problem with your external equipment Please check your connections If the problem persists refer to the external device s user manual ...

Страница 63: ...er or not at all during the sound test select Yes There may be a problem with the TV Contact Samsung s Call Center for assistance No If you can hear sound from the speakers select No There may be a problem with your external equipment Please check your connections If the problem persists refer to the external device s user manual ...

Страница 64: ...n quality is either perfect or the channels are unavailable Adjust your antenna to increase signal strength Troubleshooting If the TV seems to have a problem refer to this description N N If none of these troubleshooting tips apply contact the Samsung customer service center ...

Страница 65: ...to a USB memory device Current Version the software already installed in the TV N N Software is represented as Year Month Day_Version U Move E Enter R Return Software Upgrade Current Version 2011 01 18_000001 By USB Alternative Software _ Standby Mode Upgrade Off The displayed image may differ depending on the model ...

Страница 66: ...d off and on automatically after completing the firmware upgrade When software is upgraded video and audio settings you have made will return to their default settings We advise you to write down your settings so that you can easily reset them after the upgrade Alternative Software backup If there is an issue with the new firmware and it is affecting operation you can change the software to the pr...

Страница 67: ... Contact Samsung View this information when your TV does not work properly or when you want to upgrade the software You can find information regarding our call centers and how to download products and software ...

Страница 68: ... on a USB Mass Storage Class MSC device 1 Press the CONTENT button to select My Contents 2 Press button to select desired menu Photos Music then press the ENTERE button Photos Music Source Watch TV My Contents The displayed image may differ depending on the model ...

Страница 69: ...your TV 2 Connect a USB device containing photo and music files to the USB jack on the side of the TV 3 When USB is connected to the TV popup window appears Then you can select Connected Device It may differ depending on the model TV Rear Panel ...

Страница 70: ...ompatible with this TV My Contents only supports USB Mass Storage Class MSC devices MSC is a Mass Storage Class Bulk Only Transport device Examples of MSC are Thumb drives Flash Card Readers and USB HDD USB HUB are not supported Devices should be connected directly to the TV s USB port Before connecting your device to the TV please back up your files to prevent them from damage or loss of data SAM...

Страница 71: ...of the image the longer it takes to display on the screen The maximum supported JPEG resolution is 15360X8640 pixels For unsupported or corrupted files the Not Supported File Format message is displayed If the files are sorted by Folder View up to 1000 files can be displayed in each folder ...

Страница 72: ...ests of the content providers the prevention of the illegal copying of contents as well as managing billings and settlements If more than 2 devices are connected you can only use one at a time If more than two MSC devices are connected some of them may not be recognized A USB device that requires high power more than 500mA or 5V may not be supported If an over power warning message is displayed wh...

Страница 73: ...onnected to the TV If a USB extension cable is used the USB device may not be recognized or the files on the device may not be read If a USB device connected to the TV is not recognized the list of files on the device is corrupted or a file in the list is not played connect the USB device to the PC format the device and check the connection My Contents only supports sequential jpeg format ...

Страница 74: ...ice name You can select the desired Contents mode or Device name Operation Buttons Yellow Edit Mode Selects the desired music The check box is shown in the screen to check the music you want It is only available in Music Blue Sorting Selects the sort list T Tools Displays the option menu R Return Move to the previous step E Select Select the contents in Edit Mode File List Section You can confirm ...

Страница 75: ... N N Only displays the files with MP3 file extension Other file extensions are not displayed even if they are saved on the same USB device N N If the sound is abnormal when playing MP3 files adjust the Equalizer in the Sound menu An over modulated MP3 file may cause a sound problem Music E Play L Pages T Tools R Return ...

Страница 76: ... A C B D Edit Mode button 2 Select the desired music N N The check box appears to the left of the selected files 3 Press the TOOLS button and select Play Selected Contents N N You can select or deselect all music pressing the Select All Deselect All ...

Страница 77: ... ENTERE button When a selected photo is displayed press the ENTERE button to start the slide show During the slide show all files in the file list will be displayed in order N N Music files can be automatically played during the Slide Show if the Background Music is set to On E Pause L Previous Next T Tools R Return Nomal ...

Страница 78: ... During playing a file press the TOOLS button Category Operation Music Photos Shuffle Mode You can play the music randomly c Repeat Mode You can play music files repeatedly c Picture Mode You can adjust the picture setting c Sound Mode You can adjust the sound setting c c ...

Страница 79: ...an start or pause a Slide Show c Slide Show Speed You can select the slide show speed during the slide show c Background Music You can turn background music on and off when watching a slide show c Background Music Setting You can select background music when watching a Slide Show c ...

Страница 80: ...sh Category Operation Music Photos Zoom You can zoom into images in full screen mode c Rotate You can rotate images in full screen mode c Information You can see detailed information about the played file c c ...

Страница 81: ... samsung com then click on Support or call Samsung customer service Issues Solutions and Explanations Poor picture First of all please perform the Picture Test and confirm that your TV is properly displaying the test image go to MENU Support Self Diagnosis Picture Test If the test image is properly displayed the poor picture may be caused by the source or signal ...

Страница 82: ...gital set top box Use HDMI to deliver HD high definition picture quality Cable Satellite subscribers Try HD stations from the channel line up Air Cable Antenna connection Try HD stations after performing Auto program N N Many HD channels are up scaled from SD Standard Definition contents Adjust the Cable Set top box video output resolution to 1080i or 720p ...

Страница 83: ...elization Compression of video contents may cause picture distortion especially in fast moving pictures such as sports and action movies Low signal level can cause picture distortion This is not a TV problem Mobile phones used close to the TV up to 3 3 ft may cause noise in picture on analog and digital TV ...

Страница 84: ...System Eco Solution Energy Saving Try resetting the picture to view the default picture setting go to MENU Picture Reset Picture There is a dotted line on the edge of the screen If the picture size is set to Screen Fit change it to 16 9 Change cable Set top box resolution The picture is black and white If you are using an AV composite input connect the video cable yellow to the Green jack of compo...

Страница 85: ...connect the AC cord and wait until the cable box reboots It may take up to 20 minutes Set output resolution of the cable box to 1080i or 720p Sound Problem First of all please perform the Sound Test to confirm that your TV audio is properly operating go to MENU Support Self Diagnosis Sound Test If the audio is OK the sound problem may caused by the source or signal ...

Страница 86: ...low at maximum volume Please check the volume of the device Cable Sat Box DVD Blu ray etc connected to your TV The picture is good but there is no sound If you are using a DVI to HDMI cable TV set not support audio Reboot the connected device by reconnecting the device s power cable ...

Страница 87: ...lutions and Explanations The speakers are making an inappropriate noise For Antenna or Cable connections check the signal information Low signal level may cause sound distortion Perform the Sound Test as explained above ...

Страница 88: ... turn on Make sure the AC power cord is securely plugged into the wall outlet and the TV Make sure the wall outlet is working Try pressing the POWER button on the TV to make sure the problem is not the remote control If the TV turns on refer to Remote control does not work below ...

Страница 89: ...er is set to Off in the System menu If your PC is connected to the TV check your PC power settings Make sure the AC power cord is plugged in securely to the wall outlet and the TV When watching TV from an antenna or cable connection the TV will turn off after 10 15 minutes if there is no signal ...

Страница 90: ...le Set top box DVD Blu ray etc video outputs to match the connections to the TV input For example if an external device s output is HDMI it should be connected to an HDMI input on the TV Make sure your connected devices are powered on Be sure to select the TV s correct source by pressing the SOURCE button on the remote control Reboot the connected device by reconnecting the device s power cable ...

Страница 91: ...onnected securely Please try Auto Program to add available channels to the channel list go to MENU Channel Auto Program then select Auto and make sure the correct Cable TV signal type is set in the menu Verify the Antenna is positioned correctly No Caption on digital channels Check Caption System menu Some channels may not have caption data ...

Страница 92: ...h as sports and action movies A low signal can cause picture distortion This is not a TV problem Others Purple green rolling horizontal bars and buzzing noise from the TV speakers with Component cable connection Remove the left and right audio connections from the set top box If the buzzing stops this indicates that the set top box has a grounding issue Replace the Component video cables with an H...

Страница 93: ...k bars on Top Bottom will be shown on movies that have aspect ratios different from your TV Adjust picture size option on your external device or TV to full screen The remote control does not work Replace the remote control batteries with correct polarity Clean the transmission window located on the top of the remote control Try pointing the remote control directly at the TV from 5 6 feet away ...

Страница 94: ...AMSUNG TV code A Mode Not Supported message appears Check the supported resolution of the TV and adjust the external device s output resolution accordingly Refer to resolution settings in this manual Caption on TV menu is greyed out Caption can not be selected in the TV menu when connected via HDMI or Component Caption must be activated on the external device There is a plastic smell from the TV T...

Страница 95: ...sis Test menu This function is only available with digital channels from an Antenna RF Coax connection TV is tilted to the right or left side Remove the stand base from the TV and reassemble it The Channel menu is grey out unavailable The Channel menu is only available when the TV source is selected ...

Страница 96: ...mo mode to Home Use mode in the Plug Play procedure Press the SOURCE button to select TV mode go to MENU System Plug Play ENTERE You have intermittent loss of audio or video Check the cable connections and reconnect them Loss of audio or video can be caused by using overly rigid or thick cables Make sure the cables are flexible enough for long term use If mounting the TV to the wall we recommend u...

Страница 97: ...u are using a HDMI HDMI DVI or components source You see small particles when you look closely at the edge of the frame of the TV This is part of the product s design and is not a defect POP TV s internal banner ad appears on the screen Select Home Use under Plug Play mode For details refer to Plug Play Initial Setup ...

Страница 98: ... a public place The appearance and locking method may differ from the illustration depending on the manufacturer Refer to the manual provided with the Kensington Lock for additional information on proper use N N Please find a K icon on the rear of the TV A kensington slot is beside the K icon N N The position and color may differ depending on the model 1 TV Rear Optional ...

Страница 99: ...hed through the looped end of the Kensington lock cable 3 Insert the locking device into the Kensington slot on the product 1 4 Lock the lock N N NOTE These are general instructions For exact instructions see the User manual supplied with the locking device The locking device has to be purchased separately The location of the Kensington slot may be different depending on the TV model ...

Страница 100: ...er license from SRS Labs Inc Manufactured under license from Dolby Laboratories Dolby and the double D symbol are trademarks of Dolby Laboratories Open Source License Notice In the case of using open source software Open Source Licenses are available on the product menu Open Source License Notice is written only English ...

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