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Getting Support

Getting support through Remote Management

Support

Remote Management

Try Now

You can use this feature to let Samsung Electronics diagnose your TV remotely when you need
assistance with your TV. You will need to read and agree to the service agreement before using this
feature.

This function requires an Internet connection.

Getting remote support

You can get one-on-one support offered by a Samsung Remote Support service technician who can
do the following remotely.

●

Diagnose

your TV

●

Adjust the TV settings

for you

●

Reset your TV to its factory settings

●

Install recommended

firmware updates

How does remote support work?

You can get Samsung Remote Support easily by following these steps:

Call the Samsung Contact Center

and ask for remote support.

Open the menu

on your TV, and then go to the

Support section

Select

Remote Management

, and then read and agree to the service

agreements. When the PIN screen appears, provide the PIN number to the
agent.

The agent

accesses your TV

Troubleshooting

You can get support for a problem with your TV, or try to troubleshoot known problems.

Find information for service.

Содержание J6300

Страница 1: ...E MANUAL Thank you for purchasing this Samsung product To receive more complete service please register your product at www samsung com register Model______________ Serial No ______________ ...

Страница 2: ... cable 10 Connecting with a composite A V cable Audio Input and Output Connections 11 Connecting with an HDMI ARC cable 12 Connecting with a digital audio optical cable 12 Connecting with a stereo audio cable Connecting a Computer 13 Connecting through the HDMI port 14 Connecting with an HDMI to DVI cable 14 Connecting through your home network Connecting a Mobile Device 15 Connecting with an MHL ...

Страница 3: ...the pop up Options menu 31 Viewing the Detailed Information screen 32 Installing an app 32 Enabling automatic apps updates 33 Removing an app from the TV 33 Locking and unlocking apps 33 Updating apps 33 Rearranging apps 33 Rating purchased apps 33 Using other app features and functions Using the e Manual 34 Launching the e Manual 34 Using the buttons in the e Manual Using the Web Browser 35 Brows...

Страница 4: ...e Channel List Registering Removing and Editing Channels 55 Registering and removing channels 56 Editing registered channels 57 Using Program Rating Lock Creating a Personal Favorites List 60 Registering channels as favorites 60 Viewing and selecting channels on Favorites lists only Editing a Favorites List 61 Using the Edit Favorites screen menu items Making Sports Programs More Realistic with Sp...

Страница 5: ...rn 88 Reducing the energy consumption of the TV Using Anynet HDMI CEC 89 Setting up Anynet HDMI CEC 89 Using Anynet HDMI CEC Updating the TV s Software 91 Updating the TV s software to the latest version 91 Updating the TV automatically Protecting the TV from Hacking and Malicious Code 92 Checking the TV and connected storage for malicious code 93 Configuring additional functions Using Other Funct...

Страница 6: ...cording and schedule recording functions 111 Before using the timeshift function Read Before Using 3D Mode 112 3D precautions Supported Resolutions for 3D Modes Read Before Using Apps Read Before Using the Web Browser Read Before Playing Photo Video or Music Files 118 Limitations on use of photo video and music files 119 Supported external subtitles 119 Supported internal subtitles 120 Supported i...

Страница 7: ...Hub When you start Smart Hub for the first time the Set Up Smart Hub screen appears Follow the instructions on the screen to configure the required settings and complete the setup Welcome to SmartHub Smart Hub organizes all of the smart features of your Samsung television Setup Smart Hub Learn More Using Smart Hub Enjoy the multiple functions provided by Smart Hub simultaneously on a single screen...

Страница 8: ...ure and sound settings so that they are suitable for soccer matches System Accessibility Setup Sports Mode Menu Language English Smart Security Time Notifications Your TV s menu may differ from the image above depending on the model The actual name may differ with specific geographical area For more information refer to Making Sports Programs More Realistic with Sports Mode ...

Страница 9: ... wall outlet to receive broadcast signals Connect a cable from an antenna or cable wall outlet to the ANT IN connector as shown in the image below to receive broadcast signals An antenna connection is not necessary if you connect a cable box or satellite receiver ...

Страница 10: ...TV to your Internet access points as shown in the following illustrations Wall mounted LAN Outlet LAN External Modem LAN IP Router External Modem LAN 1 2 We recommend using Cat 7 LAN Cables to link your TV to the Internet Access Points The TV will not be able to connect to the Internet if the network speed is below 10Mbps ...

Страница 11: ...rk automatically MENU Network Network Settings Make sure that you have the wireless router s SSID name and password settings before attempting to connect 1 Select Wireless The TV automatically displays a list of available wireless networks 2 Select a network If the network you want doesn t appear in the list the screen returns to the Network Settings screen 3 If your network is security enabled en...

Страница 12: ...cking the Internet connection status MENU Network Network Status Try Now Network Network Status Network Settings Wi Fi Direct Multimedia Device Settings Screen Mirroring Device Name Tizen_Device Your TV s menu may differ from the image above depending on the model View the current network and Internet status Changing the name of the TV on a network MENU Network Device Name Try Now You can change t...

Страница 13: ... problem persists contact your Internet Service Provider Unable to connect to the network 1 Check all IP Settings 2 Make sure that the DHCP server is enabled on the router Then unplug the router and plug it back in 3 If this does not work contact your Internet Service Provider Connected to a local network but not to the Internet 1 Make sure that the Internet LAN cable is connected to the router s ...

Страница 14: ...unplug the router and plug it back in 2 Enter the correct password if required 3 If the problem persists contact your Internet Service Provider Unable to connect to the network 1 Check all IP Settings 2 Enter the correct password if required 3 If the problem persists contact your Internet Service Provider Connected to a local network but not to the Internet 1 Make sure that the Internet LAN cable ...

Страница 15: ...deo device to the TV with an HDMI connection for the best picture quality If the device does not have an HDMI connection try a component connection Connecting with an HDMI cable The following types of HDMI cables are recommended High Speed HDMI Cable High Speed HDMI Cable with Ethernet Connect the HDMI cable to the HDMI output connection of the video device and the HDMI input connection of the TV ...

Страница 16: ...s together red to red blue to blue etc Connecting with a composite A V cable Connect the AV cable to the input connections of the TV and the AV output connections of the device as shown in the image below If you are using the AV IN connection on the TV connect the AV cable to the AV IN connection on the TV and the AV output connections of the device Make sure to connect the same color connectors t...

Страница 17: ... HDMI ARC cable ARC Audio Return Channel lets the TV output digital sound to an audio device and input digital sound from the same audio device through one HDMI cable ARC is only available through the HDMI ARC port and only when the TV is connected to an ARC enabled AV receiver Connect an HDMI cable to the HDMI ARC input connection of the TV and the ARC enabled HDMI output connection of the device...

Страница 18: ...e Connect the optical cable to the digital audio output connection of the TV and the digital audio input connection of the receiver as shown in the image below Connecting with a stereo audio cable Connect a stereo audio cable to the audio output connection of the TV and the audio input connection of the device as shown in the graphic below AUDIO OUT ...

Страница 19: ... Connecting through the HDMI port For an HDMI connection we recommend one of the following HDMI cable types High Speed HDMI Cable High Speed HDMI Cable with Ethernet Connect an HDMI cable to the HDMI input connection of the TV and the HDMI output connection of the computer as shown in the image below Set Edit Device Type to DVI PC for a computer connected with a HDMI to DVI cable and PC for a comp...

Страница 20: ... computer as shown in the image below Connecting through your home network You can quickly access and play photo video and music files stored on a computer on the TV 1 Connect the TV and the computer to the same router or AP If you connected your TV to your network when you set up your TV this is already done 2 On the computer select Control Panel Network and Internet Network and Sharing Center Ch...

Страница 21: ...msung Smart View 2 0 Connecting with an MHL to HDMI Cable You can use the Mobile High definition Link MHL function to display a mobile device s screen on the TV However MHL is only available through the TV s HDMI MHL port and only when used in conjunction with an MHL enabled mobile device For information on configuring MHL on your mobile device refer to the device s User Manual If you connect a mo...

Страница 22: ...w to connect the mobile device All previously allowed mobile devices will automatically connect without needing approval If you select Deny the device cannot connect To change the connection status of a denied device Select MENU Network Multimedia Device Manager select the device and select Allow Connecting by automatically allowing the connection 1 Select Network Screen Mirroring You can also sta...

Страница 23: ...ct MENU Network Wi Fi Direct Device Manager To connect more easily activate Wi Fi Direct on your TV and mobile device and then place the mobile device close to the TV The connection permission confirmation window appears on the bottom left of the TV screen so that you can easily connect the device Managing the connection status of previously connected mobile devices 1 Select MENU Network Wi Fi Dir...

Страница 24: ... example you can select PC for a PC connected to an HDMI connection and Blu ray for a Blu ray player connected to another HDMI connection When you display the source list the TV displays the name of each connection and the type of the device connected to each connection Edit Name You can rename devices connected to the TV to facilitate identifying external sources Information Displays information ...

Страница 25: ...e HDMI cables and devices may not be compatible with the TV due to different HDMI specifications This TV does not support HDMI Ethernet Channel Ethernet is a Local Area Network LAN built with coaxial cables standardized by the IEEE Many computer graphics adaptors do not have HDMI ports but have DVI ports instead If your computer graphics adaptor has a DVI port use an HDMI to DVI cable to connect t...

Страница 26: ...fer to Read Before Connecting a Computer Supported Resolutions As long as file sharing is activated unauthorized access may occur When you do not need to access data disable file sharing Your PC and Smart TV must be connected to each other on the same network Connection notes for mobile devices To use the Screen Mirroring function the mobile device must support a mirroring function such as AllShar...

Страница 27: ...he TV to the Internet in a wired or wireless connection Caption Turns on or off captions Speaker List Allows you to select the speakers that will play the TV s audio Sleep Timer Shuts off the TV automatically after a preset period of time e Manual Opens the e Manual The Tools menu options may differ with the model and geographical area To change the positions of the menu options on the first row p...

Страница 28: ...oard into standby status 2 Select MENU System Device Manager Keyboard Settings Add Bluetooth Keyboard The TV automatically scans for available keyboards Try Now If your keyboard was not detected position the keyboard close to the TV and then select Refresh The TV scans for available keyboards again 3 Select the Bluetooth keyboard from the scan list and then select Pair and connect A number appears...

Страница 29: ...key Launches the Channel List F8 key Mutes the sound F9 F10 key Adjusts the volume F11 F12 key Changes the channel Changing keyboard settings MENU System Device Manager Keyboard Settings Keyboard Options Try Now Keyboard Language Displays the languages you can use on your keyboard and lets you select a language Keyboard Type Displays a list of keyboard types and lets you select a type that matches...

Страница 30: ...m Device Manager Mouse Settings Add Bluetooth Mouse Try Now 3 Select the Bluetooth mouse from the scanned list and then select Pair and connect This pairs the Bluetooth mouse to the TV Using a mouse You can use a pointer to control the TV in the same way you use a pointer on a computer Selecting and running an item Left click the mouse Scrolling the TV menu or screen Scroll the mouse wheel up or d...

Страница 31: ... Screen QWERTY Keyboard Using additional functions Select on the QWERTY keyboard screen The following options are available Recommended text Enables or disables the recommended text feature The keyboard displays recommended words so that you can enter the text more easily Reset recommended text data Deletes both the recommended words and the memorized words to clear the list Predict Next Character...

Страница 32: ...devices To run Smart Hub while you are using a service provided by Smart Hub use the same path described above Launching Smart Hub automatically MENU Smart Hub Auto Start Settings Smart Hub You can start Smart Hub automatically when you turn on the TV Testing Smart Hub connections MENU Support Self Diagnosis Smart Hub Connection Test If Smart Hub is not working select Smart Hub Connection Test The...

Страница 33: ...Using Smart Hub with a Samsung Account To use Smart Hub the TV must be connected to the Internet Some Smart Hub features may not be available depending on the service provider language or region Smart Hub service outages can be caused by disruptions in your Internet service To use Smart Hub you must agree to the end user agreement and privacy policy Otherwise you will not be able to access the fea...

Страница 34: ... Create Samsung Account You can create a Samsung account by following the on screen instructions Once a Samsung account is created you are automatically signed in to your Samsung account If you want to review the Terms and Conditions select View Details If you want your account to be password protected select Profile image selection and password entry High security in the field below the password ...

Страница 35: ...sign in method refer to Changing and adding information to a Samsung account Linking your Samsung account to external service accounts You can automatically log in to external service accounts when you log into your Samsung account by linking your Samsung account to the external service accounts To use Link Service Accounts you must first log into your Samsung account Linking or disconnecting a se...

Страница 36: ...tered faces are used with the Login Options To use this function the optional TV camera must be connected to the dedicated USB port at the back of the TV Select a Samsung Account sign in method Turn auto login on or off Enter Basic User Information Subscribe to the Samsung e Newsletter Deleting a Samsung account from the TV MENU Smart Hub Samsung Account Remove Accounts from TV You can remove a Sa...

Страница 37: ...e genre you selected You can also manage downloaded apps in My Apps To use this feature the TV must be connected to the Internet When Smart Hub is launched for the first time the default apps are automatically installed The default apps may differ by region Managing Apps with the pop up Options menu Move the focus to an app and then press and hold the Enter button The option menu appears displayin...

Страница 38: ... app installed on a USB device only when the USB device is connected to the TV If the USB device is disconnected while an app is running the app is terminated You cannot run an app installed on the USB device on a PC or another TV Launching an app You can launch an app by selecting the app on the APPS screen The icons below appear within the selected app s icon and indicate the following The app i...

Страница 39: ...nd then displays a list You can update some apps or all apps Rearranging apps Select Options Sort by on the APPS screen and then sort the apps by date time or others by selecting requirements Rating purchased apps You can set the star score by using the left or right directional buttons on the detailed information screen Using other app features and functions MENU Smart Hub Auto Start Settings Cha...

Страница 40: ...ding page Index Brings up the index screen Select a topic from the list to navigate to the relevant page Recently Viewed Topics Displays a list of previously read pages Select a page The e Manual jumps to the selected page Accessing the associated menu screen from an e Manual topic page Try Now Allows you to access the corresponding menu item and try out the feature right away Link Allows you to a...

Страница 41: ... you to reset all user settings Your bookmarks and browsing histories will not be reset Home Page Sets the home page When you launch the browser it will display this page Search Engine Searches for information that you requested and then displays a list of web pages that contain the information Privacy Security Prevents access to inappropriate web pages Also allows you to select not to save your b...

Страница 42: ...tent saved on the storage device You cannot play media content if the content or the storage device is not supported by the TV For more information refer to Read Before Playing Photo Video or Music Files Backup important files before connecting a USB device Samsung is not responsible for damaged or lost files Read before playing media content To connect the TV to a computer refer to Connecting a C...

Страница 43: ...y not play content located on a computer or mobile device depending on the encoding type and file format of the content To connect a mobile device through Smart View 2 0 refer to Connecting a Mobile Device Content may not play smoothly depending on the network status If this occurs transfer the content to a USB storage device and then play the content from the device Playing media content saved on...

Страница 44: ...show speed Slideshow Effect Applies transition effects to the slide show Zoom Rotate Zooms in by up to a factor of 4 Rotates the photo Background Music Plays background music while the TV displays photos The music files must be saved in the same USB device as the photo files When background music plays the music icon appears on the screen Using the music icon you can pause the current music file o...

Страница 45: ... step through the paused video one frame at a time by pressing the button Slow Motion Allows you to play the video in slow playback speed 1 8 1 4 1 2 by pressing the button Rewind Fast Forward Rewinds or fast forwards the video To increase the rewind or fast forward speed up to 3 times faster than normal select the button repeatedly To restore normal playback speed press the button Previous Next P...

Страница 46: ...rectly Rotate Rotates the video Picture Mode Displays a list of Picture Modes and allows you to change the mode Sound Mode Displays a list of Sound Modes and allows you to change the mode Speaker List TV Speaker Plays the video sound through the TV speakers Audio Out Plays the video sound through the external speakers Speaker Settings Plays the TV sound through a speaker that you want Sound Mode C...

Страница 47: ...ning Press the button to play the next music file Repeat Plays the current music file repeatedly or all music files in the same folder repeatedly Shuffle Plays the music files in random order Speaker List TV Speaker Plays the music through the TV speakers Audio Out Plays the music through the external speakers Speaker Settings Plays the music through a speaker that you want Sound Mode Changes the ...

Страница 48: ...e and then select to play it When you set HD Audio to Off during playback the next music file is played in the standard audio format Functions on the media content list screen You can use the following functions on the media content list screen of a storage device Filter By Filters the media content to display the type of media you want Sort By Sorts the content list The sorting methods change dep...

Страница 49: ...m After adding teams if you select a team in the favorite soccer team list its ranking in the league game results game videos and schedules are displayed in the content area of the Soccer service screen You can add up to 6 teams to the favorite soccer team list Using additional functions Select at the top of the Soccer service screen The following functions are available Add Teams Displays the lea...

Страница 50: ...Fast Forward Rewinds or fast forwards the video Repeat Plays the video repeatedly Options Function Description Picture Size Changes the size of the screen Picture Mode Allows you to change the picture mode of the current video Speaker List TV Speaker Plays the video sound through the TV speakers Audio Out Plays the video sound through the external speakers Speaker Settings Plays the sound from the...

Страница 51: ...edule Manager Displays the Schedule Manager For information about the Schedule Manager refer to Setting Up a Schedule Viewing Edit Favorite Channels Allows you to set a channel that you select in the Guide as a favorite View details Displays detailed information about a selected program The program information may differ with the broadcast signal and may not be available at all for certain program...

Страница 52: ...g signal and may not be available at all for certain programs For more information on Schedule Viewing refer to Setting Up a Schedule Viewing Changing the broadcast signal MENU Broadcasting Antenna Try Now You can choose the appropriate DTV mode for your viewing environment Select Air or Cable Air is suitable for homes equipped with a separate over the air antenna Cable is suitable for homes that ...

Страница 53: ...schedule recording of a program that will air in the future select that program from the Guide press and hold the Enter button select View Details and then select Schedule Recording Using the instant and schedule recording options from program info window To start instant recording or a schedule recording of a program press the Enter or INFO button The Program Info window appears To start instant ...

Страница 54: ...le recording a program Pause Play Press the or button to pause the recording screen or resume the paused recording screen When the recording is paused you can use the following functions However no audio is heard while the recording is paused Step Select the button to scan through a video one frame at a time Slow Motion Select the button to play the video back at 1 2 the normal speed Rewind Fast f...

Страница 55: ... playing the file if paused When the video is paused you can use the following functions However while the video is paused there is no audio output Step Select the button to scan through a video one frame at a time Slow Motion Select the button to play the video back at 1 2 the normal speed Rewind Fast forward Speeds up rewind fast forward To restore normal playback speed press the button Previous...

Страница 56: ...the subtitles on or off Picture Mode Displays a list of Picture modes and lets you change the mode Sound Mode Displays a list of Sound modes and lets you change the mode Speaker List Gives you a choice of speakers to play the audio through Multi Track Sound Displays a list of languages and lets you select the audio language that will be used when you play videos This function is only available wit...

Страница 57: ...ng mode This function is unavailable if Filter is set to All Delete Deletes selected files except for locked files This function is unavailable if Filter is set to All Play Selected Plays selected files Select files from the file list and then select Play If the viewing mode is set to Folder view you can only select files in the same folder To add files contained in other folders to the playlist c...

Страница 58: ...ght directional button to move to a program you would like to view and then press the Enter button Select that appears on the Program Info window The program is scheduled for viewing Setting up a schedule viewing an analog channel MENU Broadcasting Schedule Manager Try Now You can set up a schedule viewing for an analog channel Select Schedule Schedule Viewing Specify the Source Channel Repeat and...

Страница 59: ...and may not be available at all for certain programs This button is only available when you are watching a live program Record Starts instant recording of the current program Go to Live TV Stop Timeshift Shifts to live TV or exits Timeshift Using the buttons on the remote control while using Timeshift Pause Play Press the or button on the remote control to pause or resume watching the current prog...

Страница 60: ... only if you have registered one or more channels to at least one favorites list Added Ch Displays the selected channel list Options Option Description Antenna Allows you to select Air or Cable as the DTV mode Air is suitable for homes equipped with separate over the air antennas Cable is suitable for homes that subscribe to a local cable service or satellite service provider You do not need to us...

Страница 61: ...d channel or all channels from the channel index To remove a channel select it and then select Delete To remove all channels select Options Select All Delete Adding back removed channels You can add back removed channels from the All list only Removed channels are displayed in gray in the All list To display the All list select Options Category All Then to add back a removed channel select it and ...

Страница 62: ...een Antenna Allows you to select Air or Cable as the DTV mode Category Displays the channels of a selected category in the list The channels stored in the TV are grouped into the following categories All and Added Ch Edit Favorites Sets favorite channels For more information refer to Creating a Personal Favorites List Rename Channel Renames analog channels The new name can be up to 5 characters lo...

Страница 63: ...ange PIN The Program Rating Lock may not supported depending on the input signal you are using Blocking programs based on their TV Rating You can block TV programs based on their rating To block content select a rating category to lock All programs at that level and higher are blocked and require the PIN to watch To unblock a category select the lock icon To unblock all the categories in a row sel...

Страница 64: ...d R Restricted Children under 17 should be accompanied by an adult NC 17 No children under age 17 X Adults only NR Not rated Blocking programs based on their Canadian English Rating You can block programs based on their Canadian English Rating This rating system applies to all rated material viewed on English Canadian TV channels Select a lock beside one of the rating categories to block that cate...

Страница 65: ...inating from US DTV channels Parental restriction information is automatically downloaded while you watch DTV channels This download may take several seconds If the information is unavailable from the broadcasting station the Downloadable U S Rating menu is deactivated Parental restriction levels differ with the broadcasting station The default menu name and the Downloadable U S Rating name change...

Страница 66: ...n to select a favorites list 3 Select Add on the screen The TV adds the channels you selected to the favorites list you chose Viewing and selecting channels on Favorites lists only MENU Broadcasting Channel List You can display a favorites list and select a channel using the channel up down buttons 1 Press the left directional button A favorites list appears Select Change Fav to select a different...

Страница 67: ...refer to Copying channels from one favorites list to another This option is available only if you have registered one or more channels to at least one favorites list Rename Favorites Rename an existing favorite channels list For more information refer to Renaming a favorites list This option is available only if you have registered one or more channels to at least one favorites list Antenna Allows...

Страница 68: ...he new location for the channels Press the Enter button to set the channels into their new location Renaming a favorites list Select Edit Favorites Options Rename Favorites Select the favorites list you want to rename Enter a new name using the on screen keyboard that appears and then select Done Select OK Copying channels from one favorites list to another Select Edit Favorites Select Change Fav ...

Страница 69: ...cer events Enabling Sports Mode changes Picture Mode to Stadium and Sound Mode to Stadium and disables some Picture and Sound menus Extracting highlights automatically MENU System Soccer Mode Auto Highlights Try Now You can set Auto Highlights to On to configure the TV to extract highlights of a sporting event automatically However Auto Highlights is not available When you are switching the input ...

Страница 70: ... of the still picture You can pan across the zoomed in picture using the 4 directional buttons On the remote control press the button This function is not available when PIP or MY CONTENT is active Recording Instantly records the game that you are currently watching on the TV This function is only available if the TV supports the recording function More Info Displays detailed information about the...

Страница 71: ... Press the MENU 123 button on the Samsung Smart Control and then select or button to speed up rewind or fast forward On the standard remote control press the or button Pause Play Pauses or resumes the video Highlights Player Displays the Highlights Player screen and plays the highlights saved in the recorded file automatically or manually Highlights Player is not available when You are switching t...

Страница 72: ...s Enabling captions Select System Accessibility Caption Caption The TV cannot control or modify DVD or Blu ray subtitles To control DVD or Blu ray subtitles use the sub title feature of the DVD or Blu ray player and the player s remote control Selecting the caption language MENU System Accessibility Caption Caption Mode Default CC1 CC4 Text1 Text4 Analog channels only Operates in either analog TV ...

Страница 73: ...Window Color Selects the color of the digital caption window Font Opacity Changes the caption s opacity Background Opacity Changes the background s opacity Window Opacity Adjusts the transparency level of the digital caption window Edge Type Selects the outline type for the digital captions Edge Color Selects the color outline for the digital captions Return to Default Restores all caption display...

Страница 74: ...wly scanned channels Selecting the broadcast audio language MENU Broadcasting Audio Options Try Now You can select the TV s audio language This is the language you will hear while watching TV if the language is included in the broadcast signal Audio Options functions differently for analog and digital channels To view the current broadcast s audio signal information press the INFO button on the re...

Страница 75: ...atching is being transmitted with a track containing a simultaneous translation into a language you want If it is select the track to listen to the translation Fine tuning analog broadcasts MENU Broadcasting Channel Settings Fine Tune Try Now When analog pictures become shaky and full of noise fine tune the signal to clear up the picture This function is only available for analog broadcasts Removi...

Страница 76: ...elieves eye fatigue Use this mode while viewing the TV in a darkened room or watching a movie Entertain Sharpens images for a more dynamic viewing experience When the Input source is set to PC Standard and Entertain modes are only available When a PC is connected to the TV but the Entertain mode is not available set Edit Device Type to DVI PC or PC Stadium When you set Sports Mode MENU System Spor...

Страница 77: ...f green to red Increase the green value to saturate the greens and the red value to saturate the reds The TV saves the adjusted values for the current input source and picture mode These values remain in effect each time you select the same input source and picture mode The Color and Tint G R settings cannot be adjusted when the TV is connected to a computer via an HDMI to DVI cable Applying the c...

Страница 78: ...plies a range of colors that is wider than the input signal Custom Allows you to adjust the color space manually Select Color and then change its Red Green and Blue saturations Reset allows you to restore the default values for Color Space You can configure the Color function only when Color Space is set to Custom White Balance Try Now Adjusts the color temperature of the picture to make white obj...

Страница 79: ...PEG Noise Filter Try Now Reduces MPEG noise and improves video quality HDMI Black Level Try Now Compensates for effects caused by a low black level such as low contrasts and dull colors This function is only available when the input signal connected to the TV via an HDMI connector is set to RGB444 Film Mode Try Now Optimizes the picture quality for movies This function is only available when the i...

Страница 80: ...ent you are watching Off Off Off Deactivates 3D viewing Normal Converts normal images to 3D images L R Splits a single image into left and right overlapping images to create the 3D effect T B Splits a single image into top and bottom overlapping images to create the 3D effect The supported resolutions vary for each mode For more information refer to Supported Resolutions for 3D Modes The ideal vie...

Страница 81: ...o L R or T B L R Change Try Now Switches the left image to the right image and vice versa 3D 2D Try Now Converts 3D images to 2D images This function is not available if 3D Mode is set to Normal or Off Off Off 3D Auto View Activates 3D Mode automatically whenever it detects 3D content or a 3D broadcast This function is not available on certain models in specific geographical areas 3D Optimize Try ...

Страница 82: ... Position Sets the PIP window position Select Sound Selects the audio source To adjust the connected audio device s volume you must use the Sound Share function or connect the audio source to the TV s HDMI ARC port PIP cannot be used while Smart Hub is active Playing a game or using the karaoke function on the main screen can result in lower PIP picture quality The PIP function is only available u...

Страница 83: ...ntally A magnified or shrunk picture can be moved left right up and down 4 3 Sets the picture size to the basic 4 3 mode Do not watch your TV in 4 3 mode for extended periods of time This action can cause the black bars which appear at the top bottom left and right sides of the screen in 4 3 mode to suffer screen burn in and appear as temporary or permanent after images on the screen This damage t...

Страница 84: ...available when Picture Size is set to Zoom or Custom However you cannot change the picture position when the TV is tuned to a digital channel and Picture Size is set to Custom Listening to audio only Picture Off MENU Picture Picture Off Try Now You can turn off the screen and play only audio through the speakers To turn the screen back on press any button other than the Power and Volume buttons Re...

Страница 85: ...phasizes music instead of voices Movie Provides the best sound for movies Clear Voice Emphasizes voices Amplify Increases the overall intensity of high frequency sound to help hearing impaired listeners Stadium When you set Sports Mode MENU System Sports Mode or Soccer Mode to On Sound Mode is set to Stadium automatically so that the picture and sound settings are fixed at settings most suitable f...

Страница 86: ... Experience home theater like surround sound through your headphones Balance Try Now Allows you to adjust the sound settings of the left and right speakers for a better sound balance To restore the defaults select Reset Equalizer Try Now Allows you to adjust the loudness of specific frequency ranges to control the richness of the sound To restore the defaults select Reset This function is not avai...

Страница 87: ...oundConnect You can connect Samsung Bluetooth audio devices to the TV They must be paired using the TV s Bluetooth function For more information on pairing refer to the Samsung Bluetooth audio device s operating manual Add New Device Adds a new device to the list of paired devices If Add New Device is set to Off the connection signals from new devices are ignored Samsung Audio Device List Displays...

Страница 88: ... surround sound system by connecting a soundbar and two speakers to the TV in one space or room Volume Level Adjusts the volume of the speaker you have selected in the list of speakers Speaker Test Sends a test sound to each speaker to make sure that your Multiroom Link system works properly Edit Name Allows you to give a name to each speaker The Multiroom Link function is only available when at l...

Страница 89: ...phone the TV detects it automatically and then displays a pop up window Use this pop up window to activate deactivate the Bluetooth headphone Before using a Bluetooth device refer to Read Before Using Bluetooth Devices Enabling digital audio output MENU Sound Additional Settings Try Now Since this Smart TV is Sony Philips Digital Interface Format S PDIF enabled you can set the TV to provide digita...

Страница 90: ...dify the volume up to 12 db to equalize the sound Normal applies a normal level of volume adjustment and Night applies a slightly lower volume level This option is ideal for late night TV viewing If you want to use the volume control of a connected source device to control the sound deactivate Auto Volume When you use Auto Volume with a source device the device s volume control may not function pr...

Страница 91: ...tion works only when the TV s antenna jack is connected to either an antenna or a cable output and is receiving digital broadcasts The accuracy of the time information received may differ with the channel and signal If the clock is wrong in auto mode MENU System Time Clock Time Offset Try Now You can offset the clock in 1 hour increments by as much as 12 hours if the TV fails to display the correc...

Страница 92: ...ck has already been set Setup If you select Manual you can highlight and select each day to select the specific days that you want On Timer to turn on the TV Time Volume Source From the list select a signal source for the TV to use when it turns on If you want to play content saved in a USB device or content from an HDMI or Component source such as a DVD player Blue ray player or set top box conne...

Страница 93: ...ere is only one image file on the USB device Folders with long names cannot be selected Make sure to use different folder names for multiple USB devices Use a USB memory stick or multi card reader On Timer may not work with certain battery powered USB devices MP3 players or PMPs because the TV may take too long to recognize the device Turning off the TV using the off timer MENU System Time Off Tim...

Страница 94: ...consumption Eco Sensor Try Now Automatically adjusts the brightness level of the TV according to the ambient light level to reduce power consumption If the Eco Sensor has adjusted the screen s brightness level you can select the Min Backlight or Min Cell Light in applicable models to manually adjust the minimum screen brightness No Signal Power Off Try Now Allows you to select a length of time fro...

Страница 95: ...hen the TV is turned off This function is not supported by some Anynet compatible devices Device search Try Now Automatically searches for and identifies Anynet HDMI CEC compatible external devices that are connected to the TV Using Anynet HDMI CEC Viewing Anynet HDMI CEC compliant devices After connecting external devices to the TV select MENU System Anynet HDMI CEC Device Search The TV displays ...

Страница 96: ...ut intervening of any external device Read before connecting an Anynet HDMI CEC Anynet cannot be used to control external devices that do not support HDMI CEC Anynet HDMI CEC enabled devices must be connected to the TV with an HDMI cable Note that some HDMI cables may not support Anynet HDMI CEC The TV remote control may not work under certain circumstances If this occurs set up the device as the ...

Страница 97: ...the update is complete The TV will turn off and on automatically after completing the software update All video and audio settings return to the default settings after a software update Updating the TV automatically MENU Support Software Update Auto Update Try Now If the TV is connected to the Internet you can have the TV s software update itself automatically while you are watching the TV When th...

Страница 98: ...ication window appears on the screen If malicious code is detected If malicious code is found the results of the scan will appear on the screen This result window displays all malicious code found You can either quarantine isolate the code or block it from executing 1 Select all the malicious code to either quarantine or block 2 Select Isolate or Block These options relocate the selected malicious...

Страница 99: ...from hacking to minimize a leaks of private information Camera Permits the cameras connected to the TV to be used Microphone Permits the microphones connected to the TV to be used Auto Scan Makes the TV automatically scan itself and any connected storage media when it is turned on Auto Isolate Adds malicious codes found during the scanning process to the Isolated List automatically ...

Страница 100: ...em Accessibility Voice Guide You can activate voice guides that describe the menu options aloud to aid the visually impaired To activate this function set Voice Guide to On With Voice Guide on the TV provides voice guides for channel change volume change information on current and upcoming programs schedule viewing other TV functions and various content on Web Browser in Search or in MY CONTENT Th...

Страница 101: ... visually impaired MENU System Accessibility Learn Remote Control This function helps individuals with a visual impairment to learn the positions of the buttons on the remote control When this function is activated you can press a button on the remote control and the TV will tell you its name To return to the previous screen press the RETURN button twice To exit press the EXIT button twice This fu...

Страница 102: ...tions You can view the list of event messages generated by the TV Notifications appear on the screen when events such as an update release for an app or Samsung Account login logout occurs To delete all notifications select Delete All To check the SMART TV s service notifications in a web browser select Service Notice Enabling game mode MENU System General Game Mode Try Now You can enable the game...

Страница 103: ...the TV and the control stick on the back of the TV Showing Hiding the Samsung logo while booting MENU System General Boot Logo Try Now You can enable or disable the Samsung logo display that appears when the TV starts up This function is not available when Samsung Instant On is set to On Enabling the TV to boot faster MENU System General Samsung Instant On You can set Samsung Instant On to On so t...

Страница 104: ... the TV to the factory settings MENU Support Self Diagnosis Reset Try Now You can restore all TV settings excluding the Internet and network settings to the factory defaults 1 Select Reset The security PIN entry window appears 2 Enter the security PIN and then select Yes All settings are then reset The TV turns off and on again automatically and displays the Setup screen For more information on Se...

Страница 105: ...rt offered by a Samsung Remote Support service technician who can do the following remotely Diagnose your TV Adjust the TV settings for you Reset your TV to its factory settings Install recommended firmware updates How does remote support work You can get Samsung Remote Support easily by following these steps Call the Samsung Contact Center and ask for remote support Open the menu on your TV and t...

Страница 106: ...rt from a Samsung call agent or the Samsung website To view the Open Source License press the button Requesting service MENU Support Request Support This function is not available in specific geographical areas You can request a service when you encounter a problem with the TV Select Request Support and then agree to the terms and conditions for the service request Select Request Support again sel...

Страница 107: ...little too dark or bright try adjusting the following settings first Go to the Picture menu and adjust the Backlight Contrast Brightness Sharpness Color and Tint G R settings Ghosting Blurring or Juddering If you notice ghosting or blurring on the screen use the Auto Motion Plus function MENU Picture Picture Options Auto Motion Plus to resolve the issue This function is not available on certain mo...

Страница 108: ... picture distortions This is not an issue with the TV Mobile phones used close to the TV within 3 2 ft may cause noise in analog and digital channels The color is wrong or missing If you re using a Component connection make sure that the Component cables are connected to the correct jacks Incorrect or loose connections may cause color problems or a blank screen The color is poor or the picture is ...

Страница 109: ...al device check the device s audio output option For example you may need to change your cable box s audio option to HDMI if the box connected to your TV is using an HDMI cable To listen to computer sound connect an external speaker to the computer s audio output connector If your TV has a headphone jack make sure there is nothing plugged into it Reboot the connected device by disconnecting and th...

Страница 110: ...evel with the screen The batteries in the 3D glasses are discharged Turn off the 3D glasses when they are not in use If you leave the 3D glasses on the battery lifespan is shortened To test 3D picture quality you must be wearing 3D glasses and the glasses and the TV must be paired There Is a Problem with the Broadcast The problem Try this The TV is not receiving all channels Confirm that the coaxi...

Страница 111: ...nnected to the Internet The software update over the Internet has failed Check the network connection status MENU Network Network Status If the TV is not connected to a network connect to a network The upgrade stops if you already have the latest software version The Schedule Recording Timeshift Function Isn t Working This function is not available in the U S A and Canada The problem Try this Sche...

Страница 112: ... Connecting to Anynet device or Disconnecting from Anynet device appears on the screen You cannot use the remote control when you are configuring Anynet or switching to a viewing mode Use the remote control after the TV has completed the Anynet configuration or has switched to a viewing mode The Anynet device won t play You cannot use the play function when Setup is in progress The connected devic...

Страница 113: ...roblem Try this Some files can t be played This problem may occur with high bitrate files Most files can be played back but you might experience problems with high bitrate files I Want to Reset the TV Reset Path Description Reset Settings MENU Support Self Diagnosis Reset Reset Picture Sound Channel Smart Hub and all other settings except for the network settings to the default settings Resetting ...

Страница 114: ...pect ratios different from your TV Adjust the picture size options on your external device or set the TV to full screen The Mode Not Supported message appears The output resolution of the attached device is not supported by the TV Check the TV s supported resolutions and adjust the external device s output resolution accordingly The Captions item in the TV menu is grayed out You cannot select the ...

Страница 115: ... a wall we recommend using cables with 90 degree connectors There are small particles on the TV s bezel This is part of the product s design and is not a defect The PIP menu is not available PIP functionality is only available when you are viewing video from an HDMI or Component source on the main screen A POP TV s internal banner ad appears on the screen Change the Use Mode MENU Support Use Mode ...

Страница 116: ...e on the USB storage device Recording will stop if the available storage space falls below 50MB while recording is in progress If the available storage space falls below 500MB while both the Schedule Recording and Timeshift functions are in progress only the recording will stop The maximum recording time is 720 minutes Videos are is played according to the TV settings If the input signal is change...

Страница 117: ...ing quality level If the available storage space falls below 500MB while both the Schedule Recording and Timeshift functions are in progress only the recording will stop The maximum amount of time available for the Timeshift function is 90 minutes The Timeshift function is not available for locked channels Time shifted videos are is played according to the TV settings The Timeshift function may be...

Страница 118: ...within the warranty period the glasses can be repaired or replaced for free If the glasses have been damaged due to the fault of the customer or the warranty period has expired a new pair of glasses will have to be purchased If the eye sight in one of your eyes differs greatly from the eye sight in the other eye you may perceive 3D effects to a lesser degree than other persons or may not perceive ...

Страница 119: ...neral wear sunglasses protective goggles etc Some viewers may experience discomfort such as dizziness nausea and headaches while viewing 3D TV If you experience any of these symptoms stop viewing the 3D TV remove the 3D glasses and rest for awhile Watching 3D pictures for an extended period of time may cause eye strain If you experience any eye strain stop viewing the 3D TV remove the 3D glasses a...

Страница 120: ...leaner to the glasses These chemicals may cause the glasses s exterior to discolor or crack or the labels or instructions to be removed Use only a soft cloth such as superfine fibers or cotton flannels to clean the glasses as the surface and the lenses easily crack Because the glasses can be easily scratched by foreign substances make sure to dust off the cloth before using Do not disassemble or a...

Страница 121: ...59 94 60 1920 x 1080i 59 94 60 1920 x 1080p 23 98 24 29 97 30 59 94 60 Digital channel Resolution Frequency Hz 1280 x 720p 59 94 60 1920 x 1080i 59 94 60 Videos Photos Refer to Read Before Playing Photo Video or Music Files Computer via HDMI cable The optimal resolution for computers connected to the TV via an HDMI cable is 1920 x 1080 If you select another resolution the TV may not display 3D ima...

Страница 122: ...cations may terminate automatically depending on the network environment If this occurs check your Internet connection and try again Application services and updates may become unavailable Application content is subject to change by the service provider without prior notice Specific services may differ with the version of the application installed on the TV An application s functionality may chang...

Страница 123: ...ilable There is a limit to the number of bookmarks and the size of the log file that can be saved The number of windows that can be opened concurrently differs with the search conditions and the TV model The web browsing speed will differ with the network environment Embedded videos can play at the same time the PIP picture in picture function is operating The web browser supports mp3 audio files ...

Страница 124: ... power adapter Certain digital cameras and audio devices may not be compatible with the TV If there are multiple USB devices connected to the TV the TV might not be able to recognize some or all the devices USB devices that use high power input should be connect to the USB 5V 1A port The TV supports the FAT exFAT and NTFS file systems After sorting files in the Folder view mode the TV can display ...

Страница 125: ...D sub or txt SubStation Alpha ssa Advanced SubStation Alpha ass Powerdivx psb SMPTE TT Text xml Supported internal subtitles Name Container Xsub AVI SubStation Alpha MKV Advanced SubStation Alpha MKV SubRip MKV VobSub MKV MPEG 4 Timed text MP4 TTML in smooth streaming MP4 SMPTE TT Text MP4 SMPTE TT PNG MP4 ...

Страница 126: ...at Codec Note mp3 MPEG MPEG1 Audio Layer 3 m4a mpa aac MPEG4 AAC flac FLAC FLAC Supports up to 2 channels ogg OGG Vorbis Supports up to 2 channels wma WMA WMA Supports up to 10 Pro 5 1 channels WMA lossless audio is not supported Supports up to the M2 profile wav wav wav mid midi midi midi Supports type 0 and type 1 Seek is not supported Supports USB device only ape ape ape aif aiff AIFF AIFF m4a ...

Страница 127: ...VI MKV DivX 3 11 4 5 6 3gp vro ASF MP4 MPEG4 SP ASP 60 Dolby Digital LPCM mpg mpeg ts 3GP MOV FLV Window Media Video v9 VC1 ADPCM IMA MS AAC HE AAC tp trp VRO VOB MPEG2 1920x1080 20 WMA Dolby Digital Plus mov flv PS TS MPEG1 MPEG MP3 DTS Core LBR vob svi SVAF Microsoft MPEG 4 v1 v2 v3 G 711 A Law μ Law m2ts mts Window Media Video v7 WMV1 v8 WMV2 30 divx H 263 Sorrenson VP6 webm WebM VP8 90 Vorbis ...

Страница 128: ...4 TS containers Video decoders H 264 FHD is supported up to Level 4 1 does not support FMO ASO RS VC1 AP L4 is not supported All video codecs excluding WMV v7 v8 MSMPEG4 v3 MVC and VP6 Below 1280x720 60 frame max Above 1280x720 30 frame max GMC 2 or above is not supported Supports SVAF Top Bottom Side by Side and Left Right view sequence type 2ES only Supports BD MVC specs only Audio decoders WMA ...

Страница 129: ... 2160p 16 9 Zoom Custom HDMI 720p 16 9 Zoom Custom 4 3 HDMI 1080i 1080p 16 9 Zoom Custom 4 3 Installing an anti theft lock An anti theft lock is a physical device that can be used to protect the TV against theft Look for the lock slot on the back of the TV The slot has a icon next to it To use the lock wrap the lock cable around an object that is too heavy to carry and then thread it through the T...

Страница 130: ...nd or a communications failure Most wireless networks have an optional security system To enable a wireless network s security system you need to create a password using characters and numbers This password is then needed to connect to a security enabled AP Wireless security protocols The TV only supports the following wireless network security protocols The TV cannot connect to non certified wire...

Страница 131: ... the tables can result in a blank screen or just the power indicator turning on Refer to the user manual of your graphics card for compatible resolutions IBM Resolution Dots x lines Display format Horizontal frequency KHz Vertical frequency Hz Clock frequency MHz Polarity horizontal vertical 720 x 400 70 Hz 31 469 70 087 28 322 MAC Resolution Dots x lines Display format Horizontal frequency KHz Ve...

Страница 132: ...600 75 Hz 46 875 75 000 49 500 1024 x 768 60 Hz 48 363 60 004 65 000 1024 x 768 70 Hz 56 476 70 069 75 000 1024 x 768 75 Hz 60 023 75 029 78 750 1152 x 864 75 Hz 67 500 75 000 108 000 1280 x 720 60 Hz 45 000 60 000 74 250 1280 x 800 60 Hz 49 702 59 810 83 500 1280 x 1024 60 Hz 63 981 60 020 108 000 1280 x 1024 75 Hz 79 976 75 025 135 000 1366 x 768 60 Hz 47 712 59 790 85 500 1440 x 900 60 Hz 55 93...

Страница 133: ...0 Hz 33 750 60 000 74 250 1920 x 1080i 50 Hz 28 125 50 000 74 250 1920 x 1080 60 Hz 67 500 60 000 148 500 1920 x 1080 50 Hz 56 250 50 000 148 500 1920 x 1080 30 Hz 33 750 30 000 74 250 1920 x 1080 25 Hz 28 125 25 000 74 250 1920 x 1080 24 Hz 27 000 24 000 74 250 CEA 861 DVI Resolution Dots x lines Display format Horizontal frequency KHz Vertical frequency Hz Clock frequency MHz Polarity horizontal...

Страница 134: ...ues may occur depending on the Bluetooth device The TV and Bluetooth device may disconnect depending on the distance between them A Bluetooth device may hum or malfunction When a part of your body is in contact with the receiving transmitting system of the Bluetooth device or the TV When the device is subject to electrical variation from obstructions caused by a wall corner or office partitioning ...

Страница 135: ...DTS the Symbol DTS in combination with the Symbol DTS Premium Sound 5 1 DTS Digital Surround DTS Express and DTS Neo2 5 are registered trademarks or trademarks of DTS Inc in the United States and or other countries ⓒ DTS Inc All Rights Reserved For DTS patents see http patents dts com Manufactured under license from DTS Licensing Limited DTS the Symbol DTS and the Symbol together are registered tr...

Страница 136: ...total of 480 lines General differences between 480i and 480p are as follows 480i 480p Horizontal Frequency 15 75Khz 31 5Khz FPS 30 60 Lines on Screen 480 480 ARC Audio Return Channel ARC lets the TV output digital sound to an audio device and input digital sound from the same audio device through one HDMI cable However ARC is only available through the HDMI ARC port and only when the TV is connect...

Страница 137: ...P ADSL modems that support DHCP also allow static IP addresses Bluetooth Bluetooth is a short distance wireless communication protocol allowing information exchange between connected Bluetooth compatible mobile phones laptops earphones and headphones It is mostly used for low power wireless connections within a distance of 32 8 ft Ethernet Ethernet is a LAN Local Area Network that uses coaxial cab...

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