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Caller

Number

–

Digits

Caller

Nam

–

Characters

SMD

R REPORT FOR [STA Miami ] Mar/21/99 13:49

==================================================================================================================

T EXT AUTH TRK MM/DD STT.TIME DURATION FG DIALED DIGIT ACCOUNT CODE CID/ANI NUMBER CID/ANI NAME

==================================================================================================================

1 3951 725 03/21 13:51:17 00:00:08 IA

1 3951 725 03/21 13:51:25 00:00:14 IT 13055922900 SAMSUNG TELECOM

1 217 744 03/21 13:51:29 00:00:14 IA

1 235 725 03/21 13:51:39 00:00:06 T 13055922900 SAMSUNG TELECOM

1 219 726 03/21 13:51:25 $ 10.75 O 3056401067 *1234567890#

1 217 744 03/21 13:51:43 00:00:40 I 13055559748 PIZZA DELIVERY

1 278 725 03/21 13:53:40 00:00:07 O 18007864782

1 3951 726 03/21 13:54:45 00:00:07 IA

1 219 03/21 13:55:03 GROUP OUT

1 3951 726 03/21 13:54:52 00:00:30 IT 13055922900 SAMSUNG TELECOM

1 217 726 03/21 13:55:22 00:00:16 TT 13055922900 SAMSUNG TELECOM

1 235 03/21 13:55:30 DND ON

1 218 726 03/21 13:55:38 00:00:33 TT 13055556420 PIZZA DELIVERY

1 235 03/21 13:57:50 DND OFF

1 279 6398 701 03/21 13:57:32 $ 13.25 O 3056401066

1 219 03/21 14:00:45 GROUP IN

1 219 726 03/21 13:56:11 00:05:38 T 13055922900 SAMSUNG TELECOM

1 296 725 03/21 13:54:40 00:07:06 O 3055922900217

1 219 717 03/21 14:03:57 00:00:15 O 19544530000 *1234567890#

Call

Type

Flag

Definitions

Outgoing

Call

DISA

call

with

error

Incoming

Call

ransferred

call

that

was

DISA

call

term

inated

DISA

call

out

Incom

ing

transfer

Outgoing

record

Incoming

call

forwarded

call

external

num

ber

Abandoned

call

Outgoing

transfer

Outgoing

call

Incoming

Ring

ade

and

transferred

Time

Before

Being

Caller

received

transferred

Answered

call

and

transferred

again

Account

Code

1-12

Digits

Telephone

No.

Dialed

–

Digits

Call

Type

Flag

Characters

Call

Duration

Hrs:Mins:Secs

Call

Cost

Time

Call

Made

Received

Hrs:Mins:Secs

Date

Call

Made

Received

Month:Day

Authorization

Code

Digits

Tenant

Digit

C.O

Line

No.

–

Digits

Extension

–

Digits

4.5 SAMPLE SMDR PRINTOUT

(WITH CALLER ID/ANI NUMBER)

4.49

Содержание iDCS 500

Страница 1: ...n this guide Any questions concerning information presented here should be directed to SAMSUNG TELECOMMUNICATIONS AMERICA 2700 NW 87th Avenue Miami FL 33172 telephone 305 592 2900 SAMSUNG TELECOMMUNIC...

Страница 2: ...ior notice to make changes in design or components of equipment as engineering and manufacturing may warrant Copyright 2001 Samsung Telecommunications America All rights reserved No part of this manua...

Страница 3: ...4 1 iDCS SERIES EQUIPMENT 2 11 2 4 2 DCS SERIES EQUIPMENT 2 14 3 SPECIFICATIONS 3 1a ELECTRICAL SPECIFICATIONS PSU 60 3 1 3 1b ELECTRICAL SPECIFICATIONS PSU B 3 1 3 2 DIMENSIONS AND WEIGHTS 3 2 3 3 E...

Страница 4: ...5 4 6 HOTEL MOTEL FEATURE PACKAGE 6 1 GENERAL OVERVIEW 6 1 6 2 HOTEL MOTEL FEATURES 6 2 6 3 SAMPLE REPORTS AND PRINTOUTS 6 10 6 32 6 3 1 GUEST ROOM BILL PRINTOUT 6 11 6 3 2 ROOM STATUS PRINTOUTS 6 13...

Страница 5: ...iDCS 500 GENERAL SYSTEM DIAGRAM 1 1...

Страница 6: ...easy to read displays and LEDs in the button design make them much easier to use In many instances sophisticated features are made simple through the use of friendly display prompts or push on push o...

Страница 7: ...pacity greater than that de scribed above the Signal Control Processor SCP card must be installed in slot nine of the first cabinet This card provides an intermediate level of process ing to control t...

Страница 8: ...RI cards the maximum number of lines is 208 and the maximum number of stations is 360 The third cabinet is also controlled by a Local Con trol Processor LCP in a similar manner to the LCP in the secon...

Страница 9: ...dary processors are MC68302 processors run ning at 16 MHz and provide local control of each cabinet Messaging between the pri mary and secondary processors is handled by a MC68302 processor running at...

Страница 10: ...o modify the customer database or to download save the entire customer database to a file This file can then be saved as a backup and be up loaded when required to restore the database Through the use...

Страница 11: ...to all 10 slots 8 interface one dual purpose and one processor slot The second power supply slot can be occupied by either a PSU 60 or a PSU B Do not install a PSU 40 in any PSU slot 2 2 COMMON CONTR...

Страница 12: ...cabinet The SCP card has positions for three optional daugh ter boards The first daughter board position SCP D1 can support one of three types of daughter board a Multi Frequency Module MFM a Switch...

Страница 13: ...Control Processor MCP and the rest will work on any processor card The various daughter boards and their uses are described below INTER PROCESSOR COMMUNICATIONS AND MEMORY MODULE IPM This daughter boa...

Страница 14: ...ed on the SCP as the MCP must have the ESM and IPM daughter boards The system regardless of size can only support one SCM daughter board Adding a SCM daughter board to the system increases the number...

Страница 15: ...ystem can support up to three of these daughter boards one on the MCP or SCP and one on each of the LCPs The MISC consists of the following Two 2 external music audio inputs One 1 external paging audi...

Страница 16: ...1 TRUNK CARDS TRUNK B1 This card contains four loop start C O line interface circuits with C O disconnect detection It also contains the circuitry needed for Caller ID It can be inserted in any univer...

Страница 17: ...M3 IP TELEPHONY MODULE The ITM3 card supports 8 VOIP channels with provision for a daughter board hosting a further 8 channels for a maximum of 16 channels per ITM3 card These channels are H 323 compl...

Страница 18: ...r analog peripheral devices The 8SLI does not contain any over voltage protection and is not qualified as OPX It also does not contain DTMF receivers but shares system DSP resources It can be inserted...

Страница 19: ...analog station interface for industry standard single line tele phones that require operation of an industry standard message waiting lamp with a volt age range of 85 96 VDC The lamp can be programme...

Страница 20: ...an be installed in any universal card slot This fully featured self contained system is connected directly to the DCS data bus and communicates with the DCS processor This design means that installati...

Страница 21: ...mes Desk or wall mounted Available in dark gray or light gray FIGURE 2 1 FIGURE 2 2 iDCS 28D KEYSET See Figure 2 1 32 character display 2 x 16 with three associated soft keys and a scroll key 28 progr...

Страница 22: ...ger volumes Desk or wall mounted Available in dark gray or light gray iDCS 64B AOM See Figure 2 4 64 programmable keys with red lights A maximum of 2 can be assigned to any keyset to provide additiona...

Страница 23: ...d tele phone device This FKDBS will only operate when the keyset is connected to an 8 port DLI card it can use the second B channel Each port on this card is intended for connection to one telephone C...

Страница 24: ...gure 2 7 32 character display 2 x 16 with three associated soft keys and a scroll key Built in speakerphone 12 programmable keys six with tri col ored LEDs Four fixed function keys UP DOWN buttons for...

Страница 25: ...ional programmable keys see Figure 2 10 Can operate as a stand alone handsfree tele phone unit DOOR PHONE INTERFACE MODULE DPIM DOOR PHONE see Figures 2 11 and 2 12 The DPIM adapts any DLI circuit for...

Страница 26: ...ur available ring tones Available in almond and black Note This single line telephone set is FCC approved for direct connection to the public telephone network FCC A3LKOR 24627 TE T REN 0 9B UL LISTED...

Страница 27: ...e the installation manual part 3 for details KDb SLI This is a daughter board that can be installed only in the 12 or 24 button keyset The KDb SLI will provide one additional SLI circuit for the conne...

Страница 28: ......

Страница 29: ...MAX 6 8 BTU MINUTE DC OUTPUT 5 VOLTS 5 0 AMPS MAX 5 VOLTS 0 5 AMPS MAX 48 VOLTS 1 4 AMPS MAXIMUM 56 VOLTS Charger 0 45 AMPS MAX Normal factory setting 3 1b ELECTRICAL SPECIFICATIONS PSU 60B AC INPUT 1...

Страница 30: ...NTAL LIMITS OPERATING TEMPERATURE 32 104 F 0 40 C STORAGE TEMPERATURE 13 158 F 25 70 C HUMIDITY 10 90 non condensing 3 4 CABLE REQUIREMENTS EQUIPMENT CABLE AWG MAX FEET MAX METERS DIGITAL KEYSET 1 PR...

Страница 31: ...ERROR TONE 480 620 Hz 0 05 sec of tone 1 0 05 sec of tone 2 SYSTEM TONES Intercom Dial Tone A steady tone that indicates you can begin dialing Ringback Tone Indicates the station you dialed is ringin...

Страница 32: ...N 50 ms OFF ERROR TONE 50 ms of tone 1 50 ms of tone 2 CONTINUOUS FOR TWO SECONDS FOR TWO SECONDS 3 6 KEYSET LED INDICATIONS CONDITION LED COLOR LED ON LED OFF LINE IDLE OFF OFF LINE IN USE RED GREEN...

Страница 33: ...uction can have greater or lesser values 3 7b RESERVE POWER DURATION ESTIMATES in minutes BATTERY CAPACITY IN AH 40 80 120 160 200 240 1 20 X X X X X 2 10 20 X X X X 3 7 13 20 X X X 4 5 10 15 20 X X 5...

Страница 34: ......

Страница 35: ...e Lines T1 Copper Executive Barge In Override With Warning Tone Without Warning Tone Trunk Monitor or Service Observing External Music Interfaces External Page Interfaces Flash Key Operation Flexible...

Страница 36: ...t the account code is not verified against the system list Non verified account codes can contain the digits 0 9 and VOLUNTARY In this case account codes are not required to make outgoing calls but ma...

Страница 37: ...tware When used authorization codes will automatically change the dialing station s class of service to the level assigned to the authorization code Authorization codes may be programmed to print or n...

Страница 38: ...are installed Each user may adjust this level by the use of a volume control program at the selected keyset CADENCE INTEGRATED VOICE MAIL The iDCS 500 can be equipped with Samsung s proprietary integr...

Страница 39: ...ver resources to handle the expected volume of call traf fic Although ANI provides the number only a name can be attached to the tele phone number of frequent callers via the CID ANI translation table...

Страница 40: ...all that provides Caller ID information you may press the STORE key This saves the Caller ID number as a speed dial number in your personal speed dial list The system must be using LCR to dial the sto...

Страница 41: ...expands the printout to 113 characters Use a wide carriage printer or an 80 column printer set for condensed print NUMBER TO NAME TRANSLATION The system provides a translation table for 350 entries o...

Страница 42: ...n or change the forward destination to the user s current location EXTERNAL This feature forwards C O calls to an external number via a central office trunk if allowed by class of service Intercom cal...

Страница 43: ...only be retrieved at the keyset that placed the call on hold Intercom calls are always placed on exclusive hold Exclusive hold for trunk calls can be denied in class of service CALL HOLD SYSTEM Outsi...

Страница 44: ...le line stations receive a tone in the hand set The volume of the camp on tone can be set by the station user Camped on calls follow Forward No Answer if a Forward No Answer destination has been set O...

Страница 45: ...cts must be programmed as members of a station group and may provide steady or inter rupted closure CONFERENCE The system allows six simultaneous conferences up to 5 parties each If a SCM daughter boa...

Страница 46: ...to the telephone system over the network system This establishes a logical connection rather than a physical connection between telephone and computer It eliminates the cost and administrative overhe...

Страница 47: ...is an inbound only service where multiple telephone numbers are assigned usually in blocks of twenty to a single circuit or small group of circuits These cir cuits can be single pair analog circuits t...

Страница 48: ...n the case of station and speed dial names can be used to originate calls See the Dial by Name feature Station Features DISA SECURITY Telephone fraud and long distance theft are a serious concern The...

Страница 49: ...rogrammed to follow the DID translation table See DID Translated E M tie line calls have Day and Night routing capabilities EXECUTIVE BARGE IN OVERRIDE The feature allows specially programmed stations...

Страница 50: ...NG System programming allows stations to have two three or four digit extension num bers beginning with the digit 2 or 3 Three digit default extension numbers begin with 201 and four digit defaults be...

Страница 51: ...ine ISDN SERVICE PRIMARY RATE INTERFACE PRI The iDCS 500 supports Primary Rate Interface ISDN PRI allows simultaneous data calls calling party and calling line identification high speed call setup and...

Страница 52: ...rmal system operation There are 3 levels of programming technician customer and station The technician level has access to all programs and can allow the customer access to system programs as needed T...

Страница 53: ...llers placed on hold This setting is overridden by some of the other settings such as station music on hold DID MOH and UCD MOH Each UCD group can have a designated music source to be played while a c...

Страница 54: ...ation in one system calls a station in another system across the network link and the destination station does not answer the calling station can set a Callback to the called station When that station...

Страница 55: ...systems transfer recall timer expires After recalling if not answered prior to that systems attendant recall timer expiring the call will re call to that systems designated operator group Attendant re...

Страница 56: ...mmed period of time The operator group has its own timer The overflow destination can be a station or station group STATION GROUP When calls ringing a station group go unanswered they can overflow to...

Страница 57: ...ver 50 programmable system timers to allow each installation to be customized to best fit the end user s application RECALLS Calls put on hold transferred or camped on to any station will recall to th...

Страница 58: ...e ar rangements are known as executive secretary pools There can be multiple pools in a system When an executive is in DND all calls to the executive ring the first secretary assigned to that executiv...

Страница 59: ...timer for each group to provide circular hunting within the group STATION MESSAGE DETAIL RECORDING SMDR The system provides records of calls made received and transferred Connecting a customer provide...

Страница 60: ...e as detailed below SYSTEM SPLITTING In the first form there are several programs that allow the idcs 500 to be installed in tenant applications These features allow a technician to split the system i...

Страница 61: ...TING The iDCS 500 system can store peg counts for various types of calls These peg counts can be printed on demand daily hourly or up to three separate program mable shifts The report includes statist...

Страница 62: ...splay keyset can monitor the number of agents in a group and how many agents are currently logged in Each station s status can be reviewed for the number of calls answered and the average call length...

Страница 63: ...rotocol networks With VoIP certain compression standards have also been adopted to represent each second of voice with an amount of bandwidth The iDCS 500 ITM3 utilizes G 711 G 729A or G 723 standards...

Страница 64: ...s re stricted The users may either use the WCOS feature code or the authorization code feature Both methods change the class of service to correspond with the station passcode or authorization code th...

Страница 65: ...CH DIALING KEYS ON HOOK DIALING PRIVACY RELEASE L Version PROGRAMMABLE KEYS PROGRAMMED STATION MESSAGES PROTECTION FROM BARGE IN PULSE TO TONE SWITCH OVER REDIAL AUTO RETRY LAST NUMBER MEMO REDIAL SAV...

Страница 66: ...every day at the same time Up to three alarms may be set at each keyset Display keysets can also show a programmed message when the alarm rings AUTOMATIC HOLD Station users can enable or disable auto...

Страница 67: ...given an external call forward button to forward their calls to an external phone number Each outside line may be programmed to either follow or ignore station call forwarding A per station option con...

Страница 68: ...rammable option to allow a C O line to override DND at its ring destination if that destination is a single station DOOR LOCK RELEASE Stations programmed to receive calls from a door phone can dial a...

Страница 69: ...ach station to be signaled MESSAGE WAITING LIGHT INDICATION When calling a station and receiving a busy signal or the no answer condition the caller can leave an indication that a message is waiting T...

Страница 70: ...originate calls without lifting the handset When the called party answers the user may speak into the microphone or lift the handset for more privacy PRIVACY RELEASE iDCS 500 L version software only T...

Страница 71: ...imum of 18 digits AUTO RETRY When an outside number is dialed and a busy signal is received the auto retry feature can be used to reserve the outside line and automatically redial the number for a pro...

Страница 72: ...ering the oldest call first When ringing preference is turned off the user must press the flashing button to answer Users may answer ringing lines in any order by pressing the flashing button SPEAKERP...

Страница 73: ...ber Message Waiting Flashing Red Do Not Disturb Fast Flash Red at 1 Second Intervals TRI COLORED LIGHTS DCS LCD 24B keysets have 16 keys equipped for tri colored LED indications green red and amber Th...

Страница 74: ...lls and show the duration in minutes and seconds Station users may manually time calls by pressing the TIMER button CALL FOR GROUP IDENTIFICATION When a call is made to a station group the display sho...

Страница 75: ...tored number INQUIRE PARK HOLD When a user is informed that an incoming call is on hold or has been parked the user may view the Caller ID or ANI information before he she retrieves the call This will...

Страница 76: ...is added When a station is added its display shows Conf with xxx alerting the user that other parties are on the line DATE AND TIME DISPLAY In the idle condition the current date and time are conveni...

Страница 77: ...m 2xx display if the system is set for barge in with tone PROGRAMMED MESSAGE DISPLAY Preprogrammed station messages set by other stations are displayed at the call ing station s keyset SOFT KEYS Below...

Страница 78: ...alls are in queue the longest wait time how many calls have been received today what the average time in queue is and how many calls were abandoned AGENT SCREEN This allows the supervisor to monitor h...

Страница 79: ...station is receiving an off hook voice announcement from station 203 This station is on a conference call with John extension 203 Assume other parties will hear your conversation This station is on a...

Страница 80: ...the call from the system or examine further NND information This display shows the information on the abandoned call list This call came in on May 25 at 9 41 on line 702 The user can CLEAR the entry...

Страница 81: ...e six members in the group Four the members are currently logged in 202 Sondra STATUS OUT longest wait time is 02 24 The longest call on hold waiting to be answered was for two minutes 24 seconds This...

Страница 82: ...IN 1 219 726 03 21 13 56 11 00 05 38 T 1 296 725 03 21 13 54 40 00 07 06 O 3055922900217 1 219 717 03 21 14 03 57 00 00 15 O 19544530000 1234567890 Call Type Flag Definitions 0 Outgoing Call DE DISA...

Страница 83: ...5 03 21 13 57 50 DND OFF 1 279 6398 701 03 21 13 57 32 13 25 O 3056401066 1 219 03 21 14 00 45 GROUP IN 1 219 726 03 21 13 56 11 00 05 38 T 13055922900 SAMSUNG TELECOM 1 296 725 03 21 13 54 40 00 07 0...

Страница 84: ...WERED CALL TIME TIME 01 210 JOHN 0002 01 55 00 05 02 211 SAM 0001 02 18 00 06 03 208 MIKE 0003 01 22 00 04 04 207 PETER 0001 03 16 00 05 UCD GROUP 515 SUPPORT FROM MON 03 Jan 08 30 TO SUN 02 Jan 02 54...

Страница 85: ...nd a call is placed to the group because there is an idle station the all agents busy counter is not incremented If the idle station rings does not answer and is logged out although the condition of t...

Страница 86: ...callers hang up before being answered LONGEST QUEUE TIME TODAY This shows the longest call in queue today The queue time is calculated as fol lows a Queue time begins when a caller starts to hear the...

Страница 87: ...D The total number of calls answered by the agent This does not include ring no answer to an agent station If this total number is less than the calls received by the group it is possible that calls w...

Страница 88: ......

Страница 89: ...ervice Unit into a different AC outlet so that the KSU and receiver are on different circuits 5 2 FCC REQUIREMENTS The iDCS 500 electronic telephone system complies with Part 68 of the Federal Commu n...

Страница 90: ...E CONNECTION REQUIREMENTS The Federal Communications Commission FCC has established rules which permit the DCS to be connected directly to the telephone network using telephone company net work access...

Страница 91: ...ou to make the necessary modi fications so that you may maintain uninterrupted service SERVICE CENTER If trouble is experienced with the iDCS 500 please contact your local SAMSUNG TELE COMMUNICATIONS...

Страница 92: ...sclaims any liability arising out of failure to obtain such a license 5 6 EQUAL ACCESS REQUIREMENTS The iDCS 500 is capable of providing users access to interstate providers of operator services throu...

Страница 93: ...nal will be sent into the iDCS 500 via this same link Station status can be changed via these PMS and POS PC terminals Message lights can be activated Do Not Disturb can be set etc across the PMS link...

Страница 94: ...report the transaction record output and the PMS output 6 2 HOTEL MOTEL FEATURES 6 2 BI DIRECTIONAL PMS CALL COSTING CHECK IN CHECK OUT DEPOSIT POSTING EXECUTIVE DND EXPRESS CHECK IN GUEST SERVICES BI...

Страница 95: ...es the room to the Needs Cleaning status Checking a guest out of a room prior to the ROOM CLEAN TIME will automatically change the room to the NEEDS CLEANING status This feature offers 64 Button Modul...

Страница 96: ...have the tax amount added if the tax is a fixed dollar amount There are 100 item codes in the system Each item code can have a name with up to 10 characters programmed to describe the charge This fea...

Страница 97: ...n in the phone bill includes the date and time the report was re quested the room number requested date and time of call the number dialed call duration and the charge for the call GUEST and MEETING R...

Страница 98: ...porary condition for rooms requiring some re pair or maintenance HOLD LATE CHECK OUT Indicates a guest requires a late check out so hotel staff will delay cleaning HOLD AND NEEDS CLEANING Room in hold...

Страница 99: ...that hotel employees must enter to access various Hotel Motel features These codes will appear on the Room Bill printout to indi cate who posted the charges to a specific room They provide a measure...

Страница 100: ...ting room is similar to a guest room in the respect that it generates a room bill but has different class of service option requirements 4 GUEST NO SMOKING When a station is designated as this type it...

Страница 101: ...wake up call activity report will show the date and time the guest answered the wake up call NOT ANSWERED Both the guest room bill and wake up call activity report will show each wake up call attempt...

Страница 102: ...ROOM STATUS PRINTOUTS AVAILABLE OCCUPIED NEEDS CLEANING NEEDS MAINTENANCE HOLD ALL 6 3 3 TRANSACTION RECORD OUTPUT SAMPLE 6 3 4 INDIVIDUAL GUEST PHONE BILL 6 3 5 ALL GUEST PHONE BILL SMDR 6 3 6 INDIV...

Страница 103: ...s column Staff code of employee performing function Duration of phone calls Time wake up call was set for Room and or phone deposits Total room charges Automatically increments the daily room charge A...

Страница 104: ...7 14 55 TEL 18008764782 00 02 03 25 210 01 27 14 58 01 PH Deposit 1234 2 50 210 01 27 14 58 TEL 3055922900 00 02 18 1 25 210 01 27 15 01 92 W UP CANCL 000 00 210 01 27 15 01 04 DRY CLEAN 1234 22 00 21...

Страница 105: ...updated by either the administrator access automatic room update or maid codes By default the printout will print a header followed by 50 lines per page Printout size is adjustable through programmin...

Страница 106: ...219 AVAILABLE 220 AVAILABLE 221 AVAILABLE 223 AVAILABLE 225 AVAILABLE 226 AVAILABLE 227 AVAILABLE 228 AVAILABLE 301 AVAILABLE 302 AVAILABLE 303 AVAILABLE 304 AVAILABLE 306 AVAILABLE 307 AVAILABLE 403...

Страница 107: ...is updated by either the administrator access automatic room update or maid codes By default the printout will print a header followed by 50 lines per page Printout size is adjustable through program...

Страница 108: ...IED 214 OCCUPIED 216 NEED MAINTENANCE 218 OCCUPIED 222 OCCUPIED 224 OCCUPIED 305 OCCUPIED 308 NEEDS CLEANING 309 HOLD 310 NEEDS MAINTENANCE 401 NEEDS CLEANING 402 NEED MAINTENANCE 404 NEEDS CLEANING 4...

Страница 109: ...is updated by either the administrator access automatic room update or maid codes By default the printout will print a header followed by 50 lines per page Printout size is adjustable through program...

Страница 110: ...ANING 214 NEEDS CLEANING 215 NEEDS CLEANING 218 NEEDS CLEANING 220 NEEDS CLEANING 222 NEEDS CLEANING 224 NEEDS CLEANING 303 NEEDS CLEANING 305 NEEDS CLEANING 310 NEEDS CLEANING 401 NEEDS CLEANING 404...

Страница 111: ...is updated by either the administrator access automatic room update or maid codes By default the printout will print a header followed by 50 lines per page Printout size is adjustable through program...

Страница 112: ...NTOUT NEED MAINTENANCE 14 01 11 02 ROOM STATUS ROOM STATUS ROOM STATUS 216 NEED MAINTENANCE 308 NEED MAINTENANCE 402 NEED MAINTENANCE Sunshine Suites Miami FL 33172 800 876 4782 Sunshine Suites 2700 N...

Страница 113: ...is updated by either the administrator access automatic room update or maid codes By default the printout will print a header followed by 50 lines per page Printout size is adjustable through program...

Страница 114: ...ROOM STATUS PRINTOUT HOLD 11 58 12 02 ROOM STATUS ROOM STATUS ROOM STATUS 212 HOLD 214 HOLD 309 HOLD 401 HOLD Sunshine Suites Miami FL 33172 800 876 4782 Sunshine Suites 2700 NW 87th Ave 6 22...

Страница 115: ...is updated by either the administrator access automatic room update or maid codes By default the printout will print a header followed by 50 lines per page Printout size is adjustable through program...

Страница 116: ...222 NEEDS CLEANING 223 AVAILABLE 224 NEEDS CLEANING 225 AVAILABLE 226 AVAILABLE 227 AVAILABLE 228 OCCUPIED 301 OCCUPIED 302 OCCUPIED 303 NEEDS CLEANING 304 AVAILABLE 305 NEEDS CLEANING 306 AVAILABLE 3...

Страница 117: ...es Updated room status Check Out information with Updated room status Room related charges and applicable taxes Daily room charge updates Room phone deposits Maid maintenance room status updates Phone...

Страница 118: ...09 01 29 12 00 02 BED TAX 1 50 209 01 29 12 00 97 Clean Room 000 00 210 01 29 12 00 02 RM Charge 100 00 210 01 29 12 00 02 STATE TAX 6 00 210 01 29 12 00 02 BED TAX 1 50 210 01 29 12 00 97 Clean Room...

Страница 119: ...ly applies phone credits to the bill Phone bills are printed out on a per room basis Phone bill information may be Printed and saved in memory Printed and cleared from memory By default printout will...

Страница 120: ...S CHARGE 211 02 10 15 30 TEL 3055922900 01 01 00 35 211 02 10 20 44 TEL 18008764782 00 01 45 25 211 02 11 06 34 TEL 18008764782 00 02 00 25 211 02 11 13 15 TEL 3055922900 00 02 16 45 211 02 11 13 40 T...

Страница 121: ...1 209 702 01 02 17 33 24 00 02 18 T 13055556420 PIZZA DELIVERY 1 701 01 02 17 41 45 00 00 30 A 13055553426 TERRY PRUITT 1 701 01 02 17 42 15 00 00 02 A 13055554676 BLANCHE MARKER 1 203 702 01 03 17 51...

Страница 122: ...up call is set for W UP ANS Wake up call answered W UP N ANS Wake up call not answered W U CANCL Wake up call cancelled Displays all wake up call activity since room was checked in Wake up activity r...

Страница 123: ...CRIPTION DETAILS CHARGE 213 01 23 12 22 89 W UP SET 05 30 000 00 213 01 23 12 25 92 W UP CANCL 000 00 213 01 24 11 51 89 W UP SET 05 30 000 00 213 01 25 05 30 91 W UP N ANS 000 00 213 01 25 05 31 90 W...

Страница 124: ...SAMSUNG SINGLE LINE TELEPHONE SAMPLE GUEST PHONE TEMPLATE Note Custom templates for the Samsung family of phones can be created using the software program DESI for Windows by DESI Telephones Labels In...

Страница 125: ...to an authorized STA Dealer within the warranty period and not later than 30 days after the date of the malfunction whichever occurs first If the USER is unable to identify an authorized STA Dealer U...

Страница 126: ...N O T E S...

Страница 127: ...N O T E S...

Страница 128: ...N O T E S...

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