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Trouble Shooting
1. “PDA Device not found” message
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Make sure that check box, Allow USB connection at the Connection
Settings, is released. (ActiveSync)
2. “Port Open Failed” message or application hang
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After you install “phone USB driver (Samsung CDMA Modem)” at first time, you
may see “Port open failed…” message or application hang( Opening COM XX succeed.
..) while downloading a phone image. If so, terminate the application and then try
the download again.
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If USB port is changed, at first time you may see “Port open failed…” message or
application hang( Opening COM XX succeed...). If so, terminate the application and
then try the download again.
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If USB cable to the mobile device is not connected tightly, you may see “Port
open failed…” message or application hang( Opening COM XX succeed...). If so,
terminate the application and then try the download again.
3. “Write Failed” message
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If battery level is low, use charged battery and try again.