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36 General Terms and Conditions of Service
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General Terms and Conditions of Service 37
Protecting Our Network & Services
We can take any action to: (1) protect our
networks, our rights and interests, or the rights
of others; or (2) optimize or improve the overall
use of our networks and Services. Some of these
actions may interrupt or prevent legitimate
communications and usage-for example,
message filtering/blocking software to prevent
spam or viruses; limiting throughput; limiting
access to certain websites, applications, or
other Data Content; prohibitions on unintended
uses (for example, use as a dedicated line, or
use as a monitoring service), etc. For additional
information on what we do to protect our
customers, networks, Services, and equipment,
see our Acceptable Use Policy and Visitors
Agreement at our website.
Your Privacy
Our Privacy Policy is available on our website. To
review the policy, visit sprint.com/legal/privacy.
html . This policy may change from time to time,
so review it with regularity and care.
Call Monitoring: To ensure the quality of our
Services and for other lawful purposes, we may
monitor or record calls you make to us or we
make to you (for example, your conversations
with our customer service or sales departments).
Authentication and Contact: You (the account
holder) may password protect your account
information by establishing a personal
identification number (“PIN”). You may also set
a backup security question and answer in the
event you forget your PIN. You agree to protect
your PIN, passwords, and other account access
credentials like your backup security question
from loss or disclosure. You further agree that
Sprint may, in our sole discretion, treat any