Samsung Galaxy S7 Edge, Руководство по обслуживанию, Страница: 16 / 39

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Troubleshooting
Power on but no operation (freezing)
Step Check point Result value Defect point
1 Confirm the defect symptom - -
2
* * Analyse reasons of No-Power using the
Power & Current test jig .
PASS Go to the step 1
Leakage Current fail Refer to the No-power Troubleshooting
Power On Current fail Go to the step 3
3
It’s possible to enter the download mode?
Yes Go to the step 3.1
No Go to the step 4
3.1
Check if it’s rooted.
Rooted OOW
Normal Go to the step 4
4 Enter the safe mode, and check if powers up.
Solved 3
rd
party Apps.
Not solved Go to the step 5
5
Perform full reset.
Solved S/W or 3
rd
party Apps
Not solved Go to the step 6
6 Upgrade software to the latest version.
Solved S/W
Not solved Replace the eMMC
** Usage guide of the Power & Current test jig has been uploaded at GSPN. (Power & Current Tester_Rev4_150716.pdf)