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From your computer, visit 

verizonwireless.com/support

.

Download a User Guide from 

verizonwireless.com/support

  

or call 

(888) 987-HELP (4357)

 to  

order a copy.

User Guide

Managing Your Account

Your Wireless Device and Third-Party Services 

Verizon Wireless is the mobile carrier associated with this wireless 

device, but many services and features offered through this wireless 

device are provided by or in conjunction with third parties. Verizon 

Wireless is not responsible for your use of this wireless device or any 

non–Verizon Wireless applications, services and products, including 

any personal information you choose to use, submit or share with 

others. Specific third-party terms and conditions, terms of use, and 

privacy policies shall apply. Please review carefully all applicable 

terms and conditions and policies prior to using this wireless device 

and any associated application, product or service.

Hearing Aid Compatibility Information 

This phone has been tested and rated for use with hearing aids for 

some of the wireless technologies that it uses. However, there may 

be some newer wireless technologies used in this phone that have 

not been tested yet for use with hearing aids. It is important to try 

the different features of this phone thoroughly and in different 

locations, using your hearing aid or cochlear implant, to determine 

if you hear any interfering noise. Consult your service provider 

or the manufacturer of this phone for information on hearing aid 

compatibility. If you have questions about return or exchange 

policies, consult your service provider or phone retailer.

Additional Information

My Verizon Mobile App

Manage your account, track your 

usage, edit account information, 

pay your bill and more.

Customer Service

Call 

(800) 922-0204

.

Follow us 

@VZWSupport

.

International Travel

For features and rates when 

traveling outside the US, visit  

verizonwireless.com/international

.

Learning More

     

    

  The Help app gives you tips, videos 

and other information on how to use 

your phone, including:

                        

  

  Making  Calls

                        

  

  Voice  Mail

                        

  

  Sending Texts

                        

  

  Getting  Apps

                        

  

  Taking  Photos

                        

  

  Accessibility  Settings

Using Your S Pen

Express yourself. Write and draw directly into 

emails or the calendar, as well as Word, Excel, 

PowerPoint, and PDF documents. Capture your 

ideas in S Note and even write a note on the back 

of a picture.

Air command

: Slide the S Pen from its slot to 

see an onscreen Air command toolbar that lets 

you quickly turn on frequently used apps or 

actions. 

• 

Action memo

: Quickly link short notes to apps 

like Phone, Contacts, and Messages.

• 

Smart select

: Instantly outline and crop 

anything on the screen and freely edit or 

share with others using a variety of apps.

• 

Screen write

: Capture a screen image and 

write or draw on it.

• 

S Note

: Create content using various options.

• 

Add shortcuts

: Select an app or function to 

open or turn on using Air command.

Advanced Calling

You can make High-Definition Voice and 

Video Calls, and surf the web while you talk 

on the phone, when you add Advanced Calling 

to your line. To learn how, visit   

verizonwireless.com/AdvancedCalling

 .

Copying Content from Your  

Old Phone

For help transferring contacts, photos and 

other content from your old phone, visit 

verizonwireless.com/cloud

.

S Pen

The S Pen™ enables fast and precise input 

providing the most natural writing experience. 

 S Pen Button

To remove the S Pen, push the S Pen inward. 

WARNING! Be sure to insert your S Pen with the nib pointed inward.

Inserting the S Pen the wrong way can cause it to become stuck and can 

damage the pen and your phone.

©2016 Verizon Wireless. All Rights Reserved. Samsung and Galaxy 

Note are trademarks of Samsung Electronics Co., Ltd. Android, Google, 

the Google logo and Google Play are trademarks of  Google Inc. Screen 

images simulated. Appearance of device may vary.

Printed in Korea

Using Your Phone

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