Basics
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•
While charging, the device and the charger may heat up. This is normal and should not
affect the device’s lifespan or performance. If the battery gets hotter than usual, the
charger may stop charging.
•
If the device is not charging properly, take the device and the charger to a Samsung
Service Centre.
Fast charging
The device has a built-in fast charging feature. You can use this feature to charge the battery
more quickly while the device or its screen is turned off.
About Fast charging
•
Fast charging uses battery charging technology that charges the battery faster by
increasing the charging power. The device supports Samsung’s Adaptive fast charging
feature.
•
To use Fast charging on your device, connect it to a battery charger that supports
Adaptive fast charging.
Increasing the charging speed
To increase the charging speed, turn the device or its screen off when you charge the battery.
•
While charging the battery when the device is turned off, the icon appears on the
screen.
•
You cannot use the fast charging feature when the screen is turned on. Turn off the
screen to increase the charging speed.
If the fast charging feature is not activated, on the Home screen, tap
Apps
→
Settings
→
Battery
, and then tap the
Fast cable charging
switch to activate it.
If the device heats up or the ambient air temperature rises, the charging speed may
decrease automatically. This is a normal operating condition to prevent damage to
the device.