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Bixby

Bixby allows you to quickly set reminders, create 
voice dictation, search and access content on your 
phone and on the internet.

To launch Bixby, from the Home screen, swipe right.

Using your phone

Turning your phone on/off 

To turn your phone on, press and hold the  

Power/Lock

 button. 

To turn it off, press and hold the 

Power/Lock

 button 

and follow the onscreen instructions.

Locking/unlocking the screen

To turn on your screen, press the 

Power/Lock

 

button. Then swipe up on the screen to unlock it.  

To turn off your screen and prevent accidental key 
presses, press the 

Power/Lock

 button.

Copying content from your old phone

For help transferring contacts, photos and other 
content from your old phone, visit: 

verizonwireless.com/Cloud.

Home screen mode 

You can select one of the two modes: Easy or 
Standard. The instructions in this guide are written 
for Standard mode.

Standard mode is for users who are familiar with 
Android.

Easy mode is a simplified experience for the  
first-time smartphone user.

1. 

  >  

  From the Home screen, swipe up and tap 

Settings

 > 

Display

 > 

Easy

 

mode

.  

2.  Choose the mode you want to use and tap 

Done

.

Managing your  account

My Verizon Mobile app

 

Manage your account, track your usage, 
edit account information, pay your bill and 
more.

International travel 

For features and rates when outside the 
US,  visit :   

verizonwireless.com/International

.

Customer service

Call 

800.922.0204 

Twitter 

@VZWSupport

Additional   information

Your wireless device and third-party services 

Verizon Wireless is the mobile carrier associated with this 

wireless device, but many services and features offered 

through this device are provided by or in conjunction with 

third parties. Verizon Wireless is not responsible for your 

use of this device or any non-Verizon Wireless applications, 

services and products, including any personal information 

you choose to use, submit or share with others. Specific 

third-party terms and conditions, terms of use and privacy 

policies apply. Please review carefully all applicable terms, 

conditions and policies prior to using this wireless device 

and any associated application, product or service. 

Hearing aid compatibility information

 

This phone has been tested and rated for use with hearing 

aids for some of the wireless technologies that it uses. 

However, there may be some newer technologies that have 

not been tested yet for use with hearing aids. It is important 

to try the different features of this phone thoroughly and 

in different locations, using your hearing aid or cochlear 

implant, to determine if you hear any interfering noise. Ask 

your service provider or the manufacturer of this phone 

for information on hearing aid compatibility. If you have 

questions about return or exchange policies, ask your 

service provider or phone retailer.

 
Use the Help feature to view your device 
user manual and other information on how 
to use your phone, including: 

  

>

  

 

To open 

Help

from the Home screen  

swipe up and tap

 

Settings

 > 

Help

.

From your computer, visit: 

verizonwireless.com/Support

.

Download a User Guide from 

verizonwireless.com/Support 

or  

call 

888.987.HELP (4357)

 to order  

a copy.

Learning more

Standard mode

Easy mode

© 2018 Verizon Wireless. All Rights Reserved.

Making calls

Voicemail

Sending texts

Getting apps

Taking photos

Accessibility settings

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