06
TROUBLESHOOTING
Troubleshooting _
51
PROBLEM
POSSIBLE CAUSE
SOLUTION
Oven not clean after
a self-cleaning cycle
The oven controls were not set
correctly.
See the section on self-cleaning on page
38.
•
The oven was heavily soiled.
Wipe up heavy spillovers before starting
the self-cleaning cycle. Heavily soiled
ovens may need to self-clean again or for
a longer period of time.
•
Steam from the vent
When using the convection
feature, it is normal to see steam
coming out of the oven vent.
This is normal.
•
As the number of racks or amount
of food being cooked increases,
the amount of visible steam will
increase.
Burning or oily odor
emitting from the
vent
This is normal in a new oven and
will disappear in time.
To speed the process, set a self-cleaning
cycle for a minimum of 3 hours.
See the section on self-cleaning on page
38.
•
•
Strong odor
An odor from the insulation around
the inside of the oven is normal
for the first few times the oven is
used.
This is temporary.
•
Fan noise
A convection fan may automatically
turn on and off.
This is normal.
•
Oven racks are
difficult to slide.
The shiny, silver-colored racks
were cleaned in a self-cleaning
cycle.
Apply a small amount of vegetable oil to
a paper towel and wipe the edges of the
oven racks with the paper towel.
•
Display goes blank.
A fuse in your home may be blown
or the circuit breaker tripped.
Replace the fuse or reset the circuit
breaker.
•
Display flashes.
There was a power failure.
Reset the clock.
•
Drawer does not
slide smoothly or
drags.
The drawer is out of alignment.
Fully extend the drawer and push it all the
way in. See the page 46.
•
The drawer is over-loaded or the
load is unbalanced.
Reduce weight. Redistribute drawer
contents.
•
Warming drawer will
not work.
A fuse in your home may be blown
or the circuit breaker tripped.
Replace the fuse or reset the circuit
breaker.
•
The controls are not set correctly.
See the chapter on using the warming
drawer on page 16.
•
Excessive
condensation in the
drawer
There is liquid present in the
drawer.
Remove the liquid.
•
Uncovered foods.
Cover food with a lid or aluminum foil.
•
The temperature is set too high.
Adjust the temperature to a lower setting.
•
Food dries out in
the warming drawer.
Moisture is escaping.
Cover food with a lid or aluminum foil.
•
The drawer is not fully closed.
Push the drawer in until the latch engages.
•
FTQ352IWX_XAC DG68-00106A.indb 51
2007-07-18 9:41:35
