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THINGS YOU SHOULD KNOW
USER ORIENTATION
Your Executive MOBEX phone interfaces to the OfficeServ 7000 Series system in
two ways:
• By logging in after receiving a MOBEX call, or
• If configured, you may dial in to the system and log in to activate the inter-
face.
Both connection methods will be discussed in this booklet.
To get an outside line from the telephone company once connected, dial an access
code, usually the digit “
9
.” To call an oth er station in your system, simply dial its
extension number. See your sys tem directory list for other access codes and exten-
sion numbers.
C.O. LINES
Lines from the telephone company are “C.O. lines.” Calls on these lines are referred
to as “outside calls.” These C.O. lines are accessed by dialing an access code. For
example, dial
9
to get a local outside line or dial
800
–
8XX
for other line groups.
Each line in the system is numbered beginning with 701, and then 702, 703, etc. To
get a specific line, dial its three digit line number. If Least Cost Routing (LCR) is pro-
grammed into the system, you will only be required to dial
9
.
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CONNECTING TO THE SYSTEM
For the remainder of this booklet instructions will assume that you are connect-
ed, logged in, and hearing a system dial tone. There are two ways to connect and
log in:
CONNECTING DURING A MOBEX CALL
When someone calls your office number and rings your Executive MOBEX phone
you can initiate the system connection by dialing the MOBEX feature access code,
typically
✱
8. You will hear system dial tone if successful or, if no resources are avail-
able, you will be returned to your caller.
CONNECTING BY CALLING IN TO
THE SYSTEM
If the system administrator has allowed it, you may log in to the Executive MOBEX
interface by dialing in to the system. Your administrator will provide you with
instructions on what number to dial and which login method is used. The two
types of login methods are:
•
AUTOMATIC:
Meaning the system will automatically log you in based on
the Caller ID of you Executive MOBEX phone, or
•
MANUAL:
Meaning the system requires you to log in based on your exten-
sion and passcode.
To log in manually:
•
call in to the number provided by the administrator
•
dial your extension number at the tone (or music)
•
you will hear a short confirmation tone
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