101
Troubleshooting
When you turn on your device or while you are using the device, it
prompts you to enter one of the following codes:
r
P
asswo
rd: Whe
n
the device l
o
ck fe
a
t
u
re i
s
e
na
bled, y
ou
mus
t e
n
ter the p
asswo
rd y
ou
s
et
f
o
r the device
.
r
PIN: Whe
n
us
i
ng
the device f
o
r the fir
s
t ti
m
e
o
r
w
he
n
the PIN req
u
ire
m
e
n
t i
s
e
na
bled, y
ou
mus
t e
n
ter the PIN
su
pplied
w
ith the SIM
o
r USIM c
a
rd
.
Y
ou
c
an
di
sa
ble thi
s
fe
a
t
u
re by
us
i
ng
the L
o
ck SIM c
a
rd
m
e
nu.
r
PUK: Y
ou
r SIM
o
r USIM c
a
rd i
s
bl
o
cked,
usua
lly
as
a
re
su
lt
o
f e
n
teri
ng
y
ou
r PIN i
n
c
o
rrectly
s
ever
a
l ti
m
e
s.
Y
ou
mus
t e
n
ter the PUK
su
pplied by y
ou
r
s
ervice pr
o
vider
.
r
PIN2: Whe
n
y
ou
a
cce
ss
a
m
e
nu
req
u
iri
ng
the PIN2, y
ou
mus
t e
n
ter the PIN2
su
pplied
w
ith
the SIM
o
r USIM c
a
rd
.
F
o
r det
a
il
s
, c
on
t
a
ct y
ou
r
s
ervice pr
o
vider
.
Your device displays network or service error messages
r
Whe
n
y
ou
a
re i
n
a
re
as
w
ith
w
e
a
k
s
i
gna
l
s
o
r p
oo
r recepti
on
, y
ou
ma
y l
os
e recepti
on.
M
o
ve
t
o
ano
ther
a
re
a
an
d try
aga
i
n.
r
Y
ou
c
anno
t
a
cce
ss
som
e
o
pti
ons
w
ith
ou
t
a
su
b
s
cripti
on.
C
on
t
a
ct y
ou
r
s
ervice pr
o
vider f
o
r
mo
re det
a
il
s.
The touch screen responds slowly or improperly
If y
ou
r device h
as
a
t
ou
ch
s
cree
n
an
d the t
ou
ch
s
cree
n
i
s
no
t re
s
p
on
di
ng
pr
o
perly, try the
f
o
ll
ow
i
ng
:
r
Re
mo
ve
an
y pr
o
tective c
o
ver
s
fr
om
the t
ou
ch
s
cree
n.
Pr
o
tective c
o
ver
s
ma
y preve
n
t the
device fr
om
rec
ogn
i
s
i
ng
y
ou
r i
n
p
u
t
s
an
d
a
re
no
t rec
omm
e
n
ded f
o
r t
ou
ch
s
cree
n
device
s.
r
E
nsu
re th
a
t y
ou
r h
an
d
s
a
re cle
an
an
d dry
w
he
n
t
a
ppi
ng
the t
ou
ch
s
cree
n.
r
Re
s
t
a
rt y
ou
r device t
o
cle
a
r
an
y te
m
p
o
r
a
ry
so
ft
wa
re b
ugs.
r
E
nsu
re th
a
t y
ou
r device
so
ft
wa
re i
s
u
p
g
r
a
ded t
o
the l
a
te
s
t ver
s
i
on.
r
If the t
ou
ch
s
cree
n
i
s
s
cr
a
tched
o
r d
amag
ed, t
a
ke it t
o
y
ou
r l
o
c
a
l S
amsung
Service Ce
n
tre
.
Содержание EK-KC120S
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