Troubleshooting
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08 TROUBLESHOO
TING
PROBLEM
POSSIBLE CAUSE
WHAT TO DO
Steam
• Normal phenomenon.
• There is some steam coming through the
vent by the door latch during drying and
water draining.
Black or gray marks on
dishes
• Aluminum utensils have
rubbed against dishes.
• Use a mild abrasive cleaner to eliminate
those marks.
Water standing in the
bottom of the tub
• This is normal.
• A small amount of clean water around the
outlet on the tub bottom keeps the water
seal lubricated.
Dishwasher leaks
• Overfill dispenser or rinse
aid spills.
• Be careful not to overfill the rinse aid
dispenser.
Spilled rinse aid could cause overusing
and lead to overflowing.
Wipe away any spills with a damp cloth.
• Dishwasher isn’t level.
• Make sure the dishwasher is level.
Buttons are not
working on power on
state
• Door is open.
• When door is opened, buttons are not
working except
POWER
button. Close
the door and press the button.
• Control lock function is
selected.
• When selected Control lock function,
buttons are not responded. To
unlock this function, hold down the
Control lock
button for three (3)
seconds.
Also, Control lock function is released
when power cord is reconnected.
The result of washing performance may be caused by a power supply issue. Try another program
before contacting for service.
DW5500MM_DD81-02615C-07_EN.indd 45
DW5500MM_DD81-02615C-07_EN.indd 45
2021-02-18 10:40:13
2021-02-18 10:40:13