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Troubleshooting and information codes

INFORMATION CODES

Information codes are displayed to help you better understand what is occurring with your dishwasher.

If any of the codes below occur, you should select the Reset option and follow the respective instruction.

CODE SYMBOL

MEANING

SOLUTION

bE2

Button key error

Check if any buttons are stuck, or if

a button has been pressed for more

than 30 seconds.

3E, AE

Internal communication error

Turn off and restart the appliance.

Drain error

Check whether the drain hose is

clogged or folded.

Water supply error

Make sure the water supply valve

open.

4E1

Hot water supply

Make sure the temperature of supplied

water is not higher than 80 ºC.

HE, HE1

Heater error

Turn off the appliance and unplug the

power at the socket, close the water

supply valve and contact the service

center for more help.

Temperature sensor error

Low water level error

Synchronous motor position error

Turn off and restart the appliance.

Water Leak error

Turn off the appliance and unplug the

power at the socket, close the water

supply valve and contact the service

center for more help.

Excess Water error

For more information about the error codes, or if you are unable to resolve the problem using the

suggested solution, refer to the back of this manual and contact your Samsung Customer Service

centre.

Troubleshooting and

information codes

DD68-00093A-04_S05_140602_EN.indd 32

2/6/2014 17:46:36

Содержание DW-FG720 SERIES

Страница 1: ...user manual This manual is made with 100 recycled paper imagine the possibilities Thank you for purchasing this Samsung product To receive a more complete service please register your product at www samsung com register Code No DD68 00093A 04_EN DD68 00093A 04_S05_140602_EN indd 1 2 6 2014 17 46 19 ...

Страница 2: ...ess Samsung dishwashers have the most powerful filtration systems in their class 2 Condensing Drying Technology Your new Samsung dishwasher utilizes the latent thermal energy from the final rinse cycle to drying the load This not only saves energy but also prevents steam from escaping the dishwasher and injuring you and your loved ones This user manual contains important information concerning the...

Страница 3: ... characteristics of your dishwasher may differ slightly from those described in this manual and not all warning signs may be applicable If you have any questions or concerns contact your nearest service center or find help and information online at www samsung com IMPORTANT SAFETY SYMBOLS AND PRECAUTIONS Important safety symbols WARNING Hazards or unsafe practices that may result in severe persona...

Страница 4: ... familiar with its operation and exercise care when using it Do not let children or pets play on or in your dishwasher The dishwasher door does not open easily from the inside and children may be seriously injured if trapped inside Children should be supervised to ensure that they do not play with the appliance If the plug power supply cord is damaged it must be replaced by the manufacturer or its...

Страница 5: ...t will damage the water softener Make sure you have picked up the correct packet of dishwasher salt before filling the salt reservoir Please only use special coarse grained dishwasher salt for reactivation as other salts may contain insoluble additives which can impair the functioning of the softener In an appliance with a cutlery basket depending on model cutlery is cleaned and dried more if plac...

Страница 6: ...a hob could damage the dishwasher For the same reason it should not be installed next to open fires or other appliances which give off heat such as heaters etc Do not connect the dishwasher to the mains supply until it has been fully installed and any adjustment has been made to the door springs Before connecting the appliance check that the connection data on the data plate voltage and connected ...

Страница 7: ...tries where there are areas which may be subject to infestation by cockroaches or other vermin pay particular attention to keeping the appliance and its surroundings in a clean condition at all times Any damage which may be caused by cockroaches or other vermin will not be covered by the guarantee In the event of a fault or for cleaning purposes the appliance is only completely isolated from the e...

Страница 8: ... instructions 24 Using the programme selection buttons 25 Using the Delay Start function 25 Using the digital display 26 Using additional functions CLEANING AND MAINTAINING YOUR DISHWASHER 27 27 Cleaning the exterior 27 Cleaning the wash cabinet 27 Cleaning the filters 28 Cleaning the spray arms 29 Storing your dishwasher TROUBLESHOOTING AND INFORMATION CODES 30 30 Check these points if your dishw...

Страница 9: ...Customer Service or your Samsung dealer Keep the packaging out of the reach of children to ensure their safety after unpacking your dishwasher 10 2 1 3 4 5 7 8 6 9 11 12 13 14 1 Top spray arm not shown 8 Detergent dispenser 2 Cutlery tray DW FG720 D154 DW5363PGB D156 Cutlery basket DW FG520 D153 DW5343TGB D155 see page 21 9 Rinse aid reservoir 3 Upper basket 10 Control panel in front of the door 4...

Страница 10: ... button 12 Intensive Zone button DW FG720 D154 DW5363PGB D156 5 Child Lock indicator 13 Sanitize Child Lock button 6 Salt Refill indicator 14 Multi Tabs button 7 Rinse Refill indicator 15 Start Reset button 8 Delay Start indicator 16 Prewash button DW FG520 D153 DW5343TGB D155 Checking the accessories User manual Warranty card Funnel Refer to the Filling the salt reservoir section on page 16 Setti...

Страница 11: ...y max 60ºC A stopcock with a 3 4 male thread must be provided on tap The water pressure must be between 0 05MPa and 0 8MPa If the water pressure is to less the water supply valve may not operated properly causing the dishwasher to turn off If the water pressure is too high a pressure reducer valve must be fitted You can reduce the risk of leaks and water damage by Making water taps easily accessib...

Страница 12: ...l your dishwasher in an area exposed to freezing temperatures Your dishwasher always retains some water in the water valve pump and hose and if the water freezes in the machine or hoses it may damage the appliance and its components INSTALLING YOUR DISHWASHER ONLY FOR INSTALLING UNDER THE SINK STEP1 Removing the work top 1 Remove the 2 screws from the upper part on the back of the dish washer 2 Sl...

Страница 13: ...into the space under the sink and make sure that the product is level using the leveler Take care that the hoses or power cord is not twisted when you push the product into the space under the sink 3 Install the product so that there is a space of at least 4 mm between the top of the product and the bottom of the top plate of the sink After the installation do not bind the power cord with a cable ...

Страница 14: ... packaging and unnecessary parts 7 Turn on the circuit breaker you turned off before you began the installation 8 Open the water supply valve to supply water to the dishwasher 9 Turn on the dishwasher and then select and run a cycle Check if the power turns on correctly and if there is any water leakage while the dishwasher is operating If no errors occur while it is operating turn off the dishwas...

Страница 15: ...el follow the instructions below Setting the water hardness level 1 While holding down the Delay Start and Half Load buttons press the Power button to access the setting for the water hardness level 2 Once you enter the setting for the water hardness the current hardness level setting is displayed 3 Use the Half Load button to select the water hardness level from Level 0 to Level 5 Refer to the ta...

Страница 16: ...voir just before running one of complete washing programmes to prevent corrosion due to the excess salt or salty water 1 Open the door 2 Open the salt reservoir cap by rotating it counterclockwise 3 Fill the salt reservoir with water only required when switching on the appliance for the first time 4 Add the dishwasher salt The salt reservoir s capacity is about 1 kg Do not overfill the salt reserv...

Страница 17: ...ng performance of the dishwasher Do not add regular detergent into the rinse aid reservoir 1 Remove the rinse aid reservoir cap by rotating it counterclockwise 2 Fill the rinse aid reservoir with rinse aid Use the viewing port when filling the rinse aid Do not fill the reservoir above the rinse aid level as the rinse aid may overflow during the wash cycle To prevent excessive foam formation during...

Страница 18: ... painted over a glaze Wooden cutlery and crockery or items with wooden parts Delicate glassware or glassware containing lead crystal Silverware that has been in contact with foods containing sulphur can become discoloured These include egg yolks onions mayonnaise mustard fish fish brine and marinades Clouding may occur on glasses after frequent washing Do not wash delicate glassware or glassware c...

Страница 19: ... up for a short step And then push it down gently Whenever you adjust the height make sure that the upper spray arm will not become caught on the dishes loaded in the lower basket as it spins Make sure that the upper basket is level If the upper basket is raised on one side it will prevent the door from closing fully and cause problems with the dishwasher operation Do not raise the upper basket on...

Страница 20: ... one side of the inserts to make room for larger items in the upper basket 1 Arrange the cutlery in the cutlery tray inserts as shown 2 Attach the inserts to the cutlery tray Placing large items such as cake cutters in the tray can result in interference with the top spray arm If spoon handles do not fit between the holders then place them the other way round 3 Remove the cutlery tray inserts from...

Страница 21: ...2 Place the cutlery basket in the lower basket If you are washing a small amount of cutlery only you may separate the cutlery basket and use only one side Do not place long items inside the cutlery basket The handle may be too long and interfere with the upper spray arm The cutlery basket can be used with the cover opened 1 Raise the cover and attach it to the handle as shown in the diagram To sep...

Страница 22: ... detergent produces too much foam which may decrease the dishwasher s performance or cause it to malfunction Do not breathe in the fumes of dishwasher detergent or swallow it Dishwasher detergent contains irritants and caustic chemicals that can induce respiratory conditions If you have inhaled the fumes of detergent or swallowed it seek medical attention immediately Keep dishwasher detergent out ...

Страница 23: ...asher detergent with rinse aid and or dishwasher salt Refer to the manufacturer s instructions before using a multi tab product and verify that it is suitable for the water hardness level in your area 1 Push the detergent dispenser s release catch and open the detergent dispenser flap 2 Add the multi tab into the main wash detergent compartment and close the flap 3 Push the Multi Tabs button on th...

Страница 24: ...his will prevent water from the upper basket dropping onto items in the lower basket USING THE PROGRAMME SELECTION BUTTONS Select a programme appropriate for the type of load and soiling using the PROG button Symbol Programme Description Intensive 70 ºC Heavily soiled items include pots and pans Auto 40 65 ºC DW FG720 D154 DW5363PGB D156 DW5343TGB D155 Lightly to heavily soiled daily using items a...

Страница 25: ...ishwasher to start a programme at a later time by choosing a delay of between 1 and 24 hours in 1 hour increments 1 Open the door and load the baskets 2 Add the appropriate amount of dishwasher detergent into the dispenser and on the door if required 3 Push the Power button to turn on the dishwasher 4 Select the programme and functions 5 Set the delay time using the Delay Start button 6 Push the S...

Страница 26: ...r basket only to save energy Press the Half Load button to select the upper or lower basket Multi Tabs If you wish to use a 2 in 1 3 in 1 or 4 in 1 multi tablet detergent select a programme and then push the Multi Tabs button The Multi Tabs function is available with all programme except Prewash When you select the Multi Tabs function the Rinse Refill indicator turns off Sanitize Push the Sanitize...

Страница 27: ...al components from coming into contact with water If your dishwasher has a stainless steel door panel it can be cleaned with a stainless steel cleaner for Home Appliances or similar product using a clean soft cloth CLEANING THE WASH CABINET If there are limescale or grease deposits in the cabinet remove these by damp cloth or run a programme which has highest rinsing temperature without any loadin...

Страница 28: ...es to perform poorly or the jets on the spray arms seem clogged clean the spray arms When removing the spray arms take care as they break easily Turn off the dishwasher before removing the spray arms Cleaning the spray arms 1 Remove the cutlery tray insert DW FG720 D154 DW5363PGB D156 Refer to the Using the baskets section on page 18 2 Rotate the handle on the middle of the top spray arm in the co...

Страница 29: ...ater 8 Reattach the spray arms and check that they rotate freely STORING YOUR DISHWASHER If you need to store your dishwasher for an extended period of time first drain the unit fully and then disconnect the water hose Your dishwasher can become damaged if water is left in the hoses and internal components before storing it After draining and disconnecting the dishwasher be sure to turn off the wa...

Страница 30: ... directed in this manual The filter is contaminated or not correctly fasten Clean the filter and make sure the filters are fitted properly No dishwasher detergent or not enough detergent is being used Use an automatic dishwasher detergent or use more detergent The pressure of the supplied water is low The water supply pressure must be between 0 05 MPa and 0 8 MPa Spray arm jets are clogged Clean t...

Страница 31: ...shes Leaves a yellow or brown film on cups or dishes This can occurs from coffee and tea soils Use programme with higher temperature Does not have any indicators lit The power cord is not connected Connect the power cord Does not have smoothly rotating arms The arms are clogged with food particles Clean the arms Leaves a white coating on cutlery or crockery after cleaning Hard water was used Check...

Страница 32: ...upply Make sure the temperature of supplied water is not higher than 80 ºC HE HE1 Heater error Turn off the appliance and unplug the power at the socket close the water supply valve and contact the service center for more help tE Temperature sensor error 1E Low water level error PE Synchronous motor position error Turn off and restart the appliance LE Water Leak error Turn off the appliance and un...

Страница 33: ...wash Mainwash 1st rinse 2nd rinse Hot rinse Dry End Prewash Mainwash 1st rinse Hot rinse Dry End Prewash Mainwash 1st rinse Hot rinse Dry End Mainwash 1st rinse Hot rinse End Prewash Mainwash 1st rinse Hot rinse Dry End Cold rinse End Water consumption L 17 3 9 1 18 5 18 4 11 6 10 DW FG720 D154 DW5363PGB D156 12 DW FG520 D153 DW5343TGB D155 10 5 10 1 3 7 Energy consumption kWh 1 5 0 8 1 6 1 4 1 2 ...

Страница 34: ...nufacturers instructions DECLARATION OF CONFORMITY This product complies with the requirements of these directives EMC Directive 2004 108 EC Low Voltage Directive 2006 95 EC SPECIFICATIONS MODEL DW FG720 D154 DW5363PGB D156 DW FG520 D153 DW5343TGB D155 Power AC 220 240 V 50 Hz Type Free Standing Water pressure 0 05 0 8 MPa Wash capacity place settings 14 DW FG720 D154 DW5363PGB D156 13 DW FG520 D1...

Страница 35: ...t 14PS 7g 28g 13PS 6g 26 5g For the arrangement of the items refer Figure A B C 14 place settings 11 2 3 5 4 1 9 9 6 7 10 5 6 8 6 6 6 8 14 14 16 15 12 14 14 16 15 13 17 17 Figure A 1 Lower basket Figure B 1 Upper basket Figure C 1 Cutlery tray 1 Soup plate Oat flake 6 Cup Tea 12 Soup spoon Oat flake 2 Dinner plate Egg 7 Saucer Tea 13 Fork Egg 3 Dinner plate Meat 8 Glass Milk 14 Knife 4 Dessert dis...

Страница 36: ...re B 2 Upper basket Figure C 2 Cutlery basket 1 Soup plate Oat flake 6 Cup Tea 12 Soup spoon Oat flake 2 Dinner plate Egg 7 Saucer Tea 13 Fork Egg 3 Dinner plate Meat 8 Glass Milk 14 Knife 4 Dessert dish Spinach 9 Small bowl Middle bowl Spinash 15 Dessert spoon 5 Dessert dish Egg 10 Big bowl Meat 16 Tea spoon 11 Oval plate Margarine 17 Serving cutlery For standard test DD68 00093A 04_S05_140602_EN...

Страница 37: ...d programme Eco Eco Programme time for the standard cycle 160 160 Duration of the left on mode T l min 10 10 Airborne acoustical noise emissions dBA re 1pW 45 48 Installation Built in Built under Yes Yes Free standing Yes Yes 1 based on 280 standard cleaning cycles using cold water fill and the consumption of the low power modes Actual energy consumption will depend on how the appliance is used 2 ...

Страница 38: ...Note DD68 00093A 04_S05_140602_EN indd 38 2 6 2014 17 46 38 ...

Страница 39: ...Note DD68 00093A 04_S05_140602_EN indd 39 2 6 2014 17 46 38 ...

Страница 40: ...www samsung com pl PORTUGAL 808 20 SAMSUNG 808 20 7267 www samsung com SLOVAKIA 0800 SAMSUNG 0800 726 786 www samsung com SPAIN 902 1 SAMSUNG 902 172 678 www samsung com SWEDEN 0771 726 7864 SAMSUNG www samsung com SWITZERLAND 0848 SAMSUNG 7267864 CHF 0 08 min www samsung com ch German www samsung com ch_fr French U K 0330 SAMSUNG 7267864 www samsung com AUSTRALIA 1300 362 603 www samsung com NEW ...

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