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Troubleshooting and information codes

_31

06 TROUBLESHOO

TING

INFORMATION CODES

Information codes are displayed to help you better understand what is occurring with your dishwasher.
If any of the codes below occur, you should select the Reset option and follow the respective instruction.

CODE SYMBOL

MEANING

SOLUTION

bE2

Button key error

Check any button is pressed more
than 30 sec.

3E, AE

Internal communication error

Turn off and restart the appliance.

5E

Drain error

Check whether the drain hose is
clogged or folded.

4E

Water supply error

Make sure the water supply valve
open.

4E1

Hot water supply

Make sure the temperature of supplied
water is not higher than 80 ºC.

HE, HE1

Heater error

Turn off and unplug the power plug,
close water supply valve and contact
service centre.

tE

Temperature sensor error

1E

Low water level error

PE

Flow changer error

Turn off and restart the appliance.

LE

Leakage error

Turn off and unplug the power plug,
close water supply valve and contact
service centre.

OE

Over water level error

For more information about the error codes, or if you are unable to resolve the problem using the
suggested solution, refer to the back of this manual and contact your Samsung Customer Service
centre.

DD68-00093B-04_EN(AU)_130604.indd 31

DD68-00093B-04_EN(AU)_130604.indd 31

2013-06-04

4:33:35

2013-06-04

4:33:35

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Содержание DW-FG72 Series

Страница 1: ... made with 100 recycled paper imagine the possibilities Thank you for purchasing this Samsung product To receive a more complete service please register your product at www samsung com register DD68 00093B 04_EN AU _130604 indd 1 DD68 00093B 04_EN AU _130604 indd 1 2013 06 04 4 33 10 2013 06 04 4 33 10 ...

Страница 2: ...the most powerful ﬁltration systems in their class 2 Condensing Drying Technology Your new Samsung dishwasher utilizes the latent thermal energy from the ﬁnal rinse cycle to drying the load This not only saves energy but also prevents steam from escaping the dishwasher and injuring you and your loved ones This user manual contains important information concerning the use and care of your new Samsu...

Страница 3: ...shwasher may differ slightly from those described in this manual and not all warning signs may be applicable If you have any questions or concerns contact your nearest service centre or ﬁnd help and information online at www samsung com IMPORTANT SAFETY SYMBOLS AND PRECAUTIONS Important safety symbols WARNING Hazards or unsafe practices that may result in severe personal injury and or property dam...

Страница 4: ... and exercise care when using it Do not let children or pets play on or in your dishwasher The dishwasher door does not open easily from the inside and children may be seriously injured if trapped inside Children should be supervised to ensure that they do not play with the appliance If the plug power supply cord is damaged it must be replaced by the manufacturer or its service agent or a similarl...

Страница 5: ... the handles downwards However to avoid the risk of injury place knives and forks etc with the handles upwards Plastic items which cannot withstand being washed in hot water such as disposable plastic containers or plastic cutlery and crockery should not be cleaned in the dishwasher The high temperatures in the dishwasher may cause them to melt or lose shape On models with Delay Start function mak...

Страница 6: ...installed and any adjustment has been made to the door springs Before connecting the appliance check that the connection data on the data plate voltage and connected load match the mains electricity supply If in any doubt consult a qualiﬁed electrician The electrical safety of this appliance can only be guaranteed when continuity is complete between it and an effective grounding system It is most ...

Страница 7: ...reas which may be subject to infestation by cockroaches or other vermin pay particular attention to keeping the appliance and its surroundings in a clean condition at all times Any damage which may be caused by cockroaches or other vermin will not be covered by the guarantee In the event of a fault or for cleaning purposes the appliance is only completely isolated from the electiricity supply when...

Страница 8: ...ttons 24 Using the Delay Start function 24 Using the digital display 25 Using additional functions CLEANING AND MAINTAINING YOUR DISHWASHER 26 26 Cleaning the exterior 26 Cleaning the wash cabinet 26 Cleaning the ﬁlters 27 Cleaning the spray arms 28 Storing your dishwasher TROUBLESHOOTING AND INFORMATION CODES 29 29 Check these points if your dishwasher 31 Information codes PROGRAMME CHART 32 32 P...

Страница 9: ...ustomer Service or your Samsung dealer Keep the packaging out of the reach of children to ensure their safety after unpacking your dishwasher 9 2 1 3 4 5 7 6 8 10 11 12 13 1 Top spray arm not shown 8 Rinse aid reservoir 2 Cutlery tray DW FG72 DW5363PGB Cutlery basket DW FG52 DW5343TGB see page 19 9 Control panel in front of the door 3 Upper basket 10 Lower spray arm 4 Upper spray arm 11 Drain hose...

Страница 10: ...ive Zone button DW FG72 4 Delay Start button 12 Sanitize Child Lock button 5 Child Lock indicator 13 Multi Tabs button 6 Rinse Reﬁll indicator 14 Start Reset button 7 Delay Start indicator 15 Prewash button DW FG52 8 Wash indicator Checking the accessories User manual Warranty card Setting up your dishwasher DD68 00093B 04_EN AU _130604 indd 10 DD68 00093B 04_EN AU _130604 indd 10 2013 06 04 4 33 ...

Страница 11: ...button 11 Intensive Zone button DW5363PGB 4 Delay Start button 12 Sanitize Child Lock button 5 Child Lock indicator 13 Multi Tabs button 6 Rinse Reﬁll indicator 14 Start Reset button 7 Delay Start indicator 15 Prewash button DW5343TGB 8 Wash indicator Checking the accessories User manual Warranty card DD68 00093B 04_EN AU _130604 indd 11 DD68 00093B 04_EN AU _130604 indd 11 2013 06 04 4 33 24 2013...

Страница 12: ...t be provided on tap The water pressure must be between 0 05MPa and 0 8MPa If the water pressure is to less the water supply valve may not operated properly causing the dishwasher to turn off If the water pressure is too high a pressure reducer valve must be ﬁtted You can reduce the risk of leaks and water damage by Making water taps easily accessible Turning off the taps when the dishwasher is no...

Страница 13: ...shwasher in an area exposed to freezing temperatures Your dishwasher always retains some water in the water valve pump and hose and if the water freezes in the machine or hoses it may damage the appliance and its components INSTALLING YOUR DISHWASHER ONLY FOR INSTALLING UNDER THE SINK STEP1 Removing the work top 1 Remove the 2 screws from the upper part on the back of the dish washer 2 Slide the w...

Страница 14: ...the product is level using the leveler Take care that the hoses or power cord is not twisted when you push the product into the space under the sink 3 Install the product so that there is a space of at least 4 mm between the top of the product and the bottom of the top plate of the sink After the installation do not bind the power cord with a cable tie that has a metal wire in it CAUTION Setting u...

Страница 15: ... and unnecessary parts 7 Turn on the circuit breaker you turned off before you began the installation 8 Open the water supply valve to supply water to the dishwasher 9 Turn on the dishwasher and then select and run a cycle Check if the power turns on correctly and if there is any water leakage while the dishwasher is operating If no errors occur while it is operating turn off the dishwasher and th...

Страница 16: ...he control panel reﬁll with rinse aid Your dishwasher has been designed to use liquid rinse aid only Using a powdered rinse aid will clog up the reservoir opening and cause the dishwasher to malfunction Rinse aid improves the drying performance of the dishwasher Do not add regular detergent into the rinse aid reservoir 1 Remove the rinse aid reservoir cap by rotating it counterclockwise 2 Fill the...

Страница 17: ...Wooden cutlery and crockery or items with wooden parts Delicate glassware or glassware containing lead crystal Silverware that has been in contact with foods containing sulphur can become discoloured These include egg yolks onions mayonnaise mustard ﬁsh ﬁsh brine and marinades Clouding may occur on glasses after frequent washing Do not wash delicate glassware or glassware containing lead crystal i...

Страница 18: ...tly Whenever you adjust the height make sure that the upper spray arm will not become caught on the dishes loaded in the lower basket as it spins Make sure that the upper basket is level If the upper basket is raised on one side it will prevent the door from closing fully and cause problems with the dishwasher operation Do not raise the upper basket on one side only Doing so will prevent the door ...

Страница 19: ... inserts to make room for larger items in the upper basket 1 Arrange the cutlery in the cutlery tray inserts as shown 2 Attach the inserts to the cutlery tray Placing large items such as cake cutters in the tray can result in interference with the top spray arm If spoon handles do not ﬁt between the holders then place them the other way round 3 Remove the cutlery tray inserts from the cutlery tray...

Страница 20: ...ry only you may separate the cutlery basket and use only one side Do not place long items inside the cutlery basket The handle may be too long and interfere with the upper spray arm The cutlery basket can be used with the cover opened 1 Raise the cover and attach it to the handle as shown in the diagram To separate the cutlery basket into two baskets pull one side of the cutlery basket in the dire...

Страница 21: ... produces too much foam which may decrease the dishwasher s performance or cause it to malfunction Do not breathe in the fumes of dishwasher detergent or swallow it Dishwasher detergent contains irritants and caustic chemicals that can induce respiratory conditions If you have inhaled the fumes of detergent or swallowed it seek medical attention immediately Keep dishwasher detergent out of the rea...

Страница 22: ...fer to the manufacturer s instructions before using a multi tab product and verify that it is suitable for the water hardness level in your area 1 Push the detergent dispenser s release catch and open the detergent dispenser ﬂap 2 Add the multi tab into the main wash detergent compartment and close the ﬂap 3 Push the Multi Tabs button on the control panel to activate the Multi Tabs function Loadin...

Страница 23: ...ll prevent water from the upper basket dropping onto items in the lower basket USING THE PROGRAMME SELECTION BUTTONS Select a programme appropriate for the type of load and soiling using the PROG button Symbol Programme Description Intensive 70 ºC Heavily soiled items include pots and pans Daily Auto 40 65 ºC DW FG72 DW5363PGB Lightly to heavily soiled daily using items automatic detection of the ...

Страница 24: ...ours in 1 hour increments 1 Open the door and load the baskets 2 Add the appropriate amount of dishwasher detergent into the dispenser and on the door if required 3 Push the Power button to turn on the dishwasher 4 Select the programme and functions 5 Set the delay time using the Delay Start button 6 Push the Start Reset button The Delay Start indicator lights up and the clock begins to count down...

Страница 25: ...ulti tablet detergent select a programme and then push the Multi Tabs button The Multi Tabs function is available with all programme except Prewash Selecting the Multi Tabs function turns on the Rinse Reﬁll indicator However this does not mean that a reﬁll is required Sanitize Push the Sanitize button for the best possible hygiene in your dishwasher At the ﬁnal rinse it heat up to 70 ºC and hold t...

Страница 26: ...ith water If your dishwasher has a stainless steel door panel it can be cleaned with a stainless steel cleaner for Home Appliances or similar product using a clean soft cloth CLEANING THE WASH CABINET If there are limescale or grease deposits in the cabinet remove these by damp cloth or run a programme which has highest rinsing temperature without any loading items after ﬁlling detergent dispenser...

Страница 27: ... continues to perform poorly or the jets on the spray arms seem clogged clean the spray arms When removing the spray arms take care as they break easily Turn off the dishwasher before removing the spray arms Cleaning the spray arms 1 Remove the cutlery tray insert DW FG72 DW5363PGB Refer to the Using the baskets section on page 17 2 Rotate the handle on the middle of the top spray arm in the count...

Страница 28: ...y STORING YOUR DISHWASHER If you need to store your dishwasher for an extended period of time ﬁrst drain the unit fully and then disconnect the water hose Your dishwasher can become damaged if water is left in the hoses and internal components before storing it After draining and disconnecting the dishwasher be sure to turn off the water supply valve and circuit breaker Cleaning and maintaining yo...

Страница 29: ...il level of the dishes as directed in this manual The ﬁlter is contaminated or not correctly fasten Clean the ﬁlter and make sure the ﬁlters are ﬁtted properly No dishwasher detergent or not enough detergent is being used Use an automatic dishwasher detergent or use more detergent The pressure of the supplied water is low The water supply pressure must be between 0 05 MPa and 0 8 MPa Spray arm jet...

Страница 30: ...ecause an arm is bumping against the dishes Rearrange the dishes Leaves a yellow or brown ﬁlm on cups or dishes This can occurs from coffee and tea soils Use programme with higher temperature Does not have any indicators lit The power cord is not connected Connect the power cord Does not have smoothly rotating arms The arms are clogged with food particles Clean the arms Troubleshooting and informa...

Страница 31: ...ply valve open 4E1 Hot water supply Make sure the temperature of supplied water is not higher than 80 ºC HE HE1 Heater error Turn off and unplug the power plug close water supply valve and contact service centre tE Temperature sensor error 1E Low water level error PE Flow changer error Turn off and restart the appliance LE Leakage error Turn off and unplug the power plug close water supply valve a...

Страница 32: ... Dry End Prewash Mainwash 1st rinse Hot rinse Dry End Prewash Mainwash 1st rinse Hot rinse Dry End Prewash Mainwash 1st rinse Hot rinse Dry End Mainwash 1st rinse Hot rinse End Prewash Mainwash 1st rinse Hot rinse Dry End Cold rinse End Washing time Min 148 90 150 120 87 149 34 83 17 Water consumption L 17 9 1 18 5 14 1 11 6 12 0 DW FG72 DW5363PGB 11 8 DW FG52 DW5343TGB 10 5 10 1 3 7 The wash time...

Страница 33: ...etergent manufacturers instructions DECLARATION OF CONFORMITY This product complies with the requirements of these directives EMC Directive 2004 108 EC Low Voltage Directive 2006 95 EC SPECIFICATIONS MODEL DW FG72 DW5363PGB DW FG52 DW5343TGB Power AC 220 240 V 50 Hz Type Free Standing Water pressure 0 05 0 8 MPa Wash capacity place settings 15 DW FG72 DW5363PGB 13 DW FG52 DW5343TGB Rated power 200...

Страница 34: ... None Rinse aid setting 3 Dosage of the standard detergent 15PS 8g 25g 13PS 7g 24g For the arrangement of the items refer Figure A B C Drying condition Opened door 50mm 15 place settings Figure A 1 Lower basket Figure B 1 Upper basket Figure C 1 Cutlery tray 1 Soup plate 5 Saucer 9 Knife 2 Dinner plate 6 Glass 10 Dessert spoon 3 Dessert dish 7 Soup spoon 11 Tea spoon 4 Cup 8 Fork 1 4 4 11 10 7 9 9...

Страница 35: ...7 7 8 11 7 10 10 8 8 8 7 11 11 11 7 7 7 10 7 11 Figure A 2 Lower basket Figure B 2 Upper basket Figure C 2 Cutlery basket 1 Soup plate 5 Saucer 9 Knife 2 Dinner plate 6 Glass 10 Dessert spoon 3 Dessert dish 7 Soup spoon 11 Tea spoon 4 Cup 8 Fork Drying condition 50 mm For standard test DD68 00093B 04_EN AU _130604 indd 35 DD68 00093B 04_EN AU _130604 indd 35 2013 06 04 4 33 37 2013 06 04 4 33 37 ...

Страница 36: ...808 20 SAMSUNG 808 20 7267 www samsung com SLOVAKIA 0800 SAMSUNG 0800 726 786 www samsung com SPAIN 902 1 SAMSUNG 902 172 678 www samsung com SWEDEN 0771 726 7864 SAMSUNG www samsung com U K 0330 SAMSUNG 7267864 www samsung com SWITZERLAND 0848 SAMSUNG 7267864 CHF 0 08 min www samsung com ch German www samsung com ch_fr French AUSTRALIA 1300 362 603 www samsung com NEW ZEALAND 0800 SAMSUNG 0800 72...

Страница 37: ...W5343TGBWQ DW5363PGBWQ DW BG970B DW BG580B DW BG770B FULLSIZE DISHWASHER INSTALLATION GUIDE DW SG970T DW SG720T DW SG520W DW SG520T FULLSIZE DISHWASHER INSTALLATION GUIDE DW FG720L DW FG720S DW FG720W DW FG520S DW FG520L DW FG520W GALA ...

Страница 38: ...ULLSIZE DISHWASHER INSTALLATION GUIDE DW UG971T DW UG971T DW UG971T DW UG971T DW UG971T DW UG971T DW UG971T FULLSIZE DISHWASHER INSTALLATION GUIDE DW FN320T DW FN310T DW FN320W DW FN310W DW60H6050FS DW60H6050FW DW60H5050FS DW60H5050FW DW60H3010FW ...

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