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Before requesting service for this unit, check the chart below for a possible cause of the problem you are experiencing. Some simple checks or a
minor adjustment on your part may eliminate the problem and restore proper operation.
Trouble Shooting Guide
Symptom
●
No power.
●
Play fails to start even when PLAY is
pressed.
●
Play starts but then stops immediately.
●
No picture.
●
No sound.
●
Distorted sound.
●
Picture is distorted during rapid advance
or rapid reverse.
●
No rapid advance or rapid reverse play.
●
No 4:3(16:9) picture.
●
No operations can be performed with the
remote control.
●
No key operation (by the unit and/or the
remote control) is effective.
●
On-Screen Menu lcons not displayed or
only partially displayed on the TV Screen.
●
The main unit is not working.
●
The DVD player is not working normally.
●
Play does not start even when title is
selected.
●
Audio soundtrack and/or subtitle
language is not the one selected at the
initial settings.
●
No subtitles.
●
Alternative audio soundtrack (or
subtitle) languages fail to be selected.
●
Angle cannot be changed.
●
When playing a DTS, DVD disc, no
sound is produced.
●
No menu play.
Remedy
●
Insert the AC power plug securely into the power outlet.
●
Condensation has formed: wait about 1 to 2 hours to allow the player to dry out.
●
This player cannot play discs other than DVDs, Video CDs and CDs.
●
The disc may be dirty and may require cleaning.
●
Ensure that the disc is installed with the label side up.
●
Ensure that the equipment is connected properly.
●
Ensure that the input setting for the TV is “Video”.
●
Ensure that the equipment is connected properly.
●
Ensure that the input settings for the TV and stereo system are correct.
●
The picture will be somewhat distorted at times:this is normal.
●
Some discs may have sections which prohibit rapid advance(or rapid reverse).
●
Choose the correct setup "TV" item which matches the TV set used.
●
Check the batteries are installed with the correct pola and -).
●
The batteries are depleted:replace them with new ones.
●
Point the remote control unit at the remote control sensor and operate.
●
Operate the remote control unit at a distance of not more than 7 meters(23 feet) from
the remote control sensor.
●
Remove the obstacles between the remote control unit and remote control sensor.
●
Set the POWER button to OFF and then back to ON. Alternatively, turn off the power,
disconnect the power plug and then re-connect it. (The player may not be operating
properly due to lightning, static electricity or some other external factor.)
●
Select the appropriate TV screen type by consulting the operating manual for the TV.
●
While “NO DISC” message appears on the display of main unit, hold the main unit's
STOP button for longer than 5 seconds. “INITIAL” appears on the display and all set-
tings will return to the default values.
●
Press the POWER button.
Using the RESET function will erase all stored settings.
Do not use this unless necessary.
●
Confirm the “PARENTAL” setting.
●
If the audio soundtrack and/or subtitle language does not exist on the disc, the
language selected at the initial settings will not be seen/heard.
●
Subtitles appear only with discs which contain them.
●
Subtitles are cleared from the TV monitor. Perform the steps to display the subtitles.
●
An alternative language is not selected with discs which do not contain more than one
language.
●
In the case of some discs, the alternative language cannot be selected by
operating the AUDIO or SUBTITLE button. Try selecting it from the DVD menu
if one is available.
●
This function is dependent on software availability. Even if a disc has a number of
angles recorded, these angles may be recorded for specific scenes only.
●
Since this product incorporates technology, no sound will be output directly from the
main unit.
●
To listen to DTS sound, connect an amplifier equipped with a DTS decoder to the digital
output (OPTICAL OUT).
●
This function works only for Video CDs with playback control.
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