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44

 

Troubleshooting

Checkpoints

If you encounter an issue with the dryer, first check the table below and try the 
suggestions.

Symptom

Action

Dryer does not run

•  Make sure the door is completely closed.
•  Make sure the power cord is plugged in.
•  Check the home’s circuit breaker and fuses.
•  Empty the water tank.
•  Clean the lint filter.

Dryer does not heat

•  Check the home’s circuit breaker and fuses.
•  Select a heat setting other than 

COOL AIR

.

•  Check the lint filter and heat exchanger filter. Clean them if 

necessary.

•  Dryer may be in the cool-down phase of the cycle.

Dryer does not dry

Check the above, plus…
•  Make sure the dryer is not overloaded.
•  Sort light and heavy items separately.
•  Reposition large, bulky items to ensure even drying.
•  Check that the dryer is draining properly.
•  For small loads, add a few dry towels.
•  Clean the lint filter and heat exchanger filter.

Dryer is noisy

•  Check for coins, buttons, lighters, etc.
•  Make sure the dryer is level and standing firmly on the 

floor.

•  The dryer may hum due to air moving through the drum 

and fan. This is normal.

Dries unevenly

•  Seams, pockets, and other parts of clothing are harder to 

dry than others. This is normal.

•  Sort heavy and light items separately.

Dryer emits an odor

•  The dryer may draw household odors in from the 

surrounding air and then exhaust them. This is normal.

Dryer turns off before 
the load is dry

•  Dryer load is too small. Add more items and restart the 

cycle.

•  Dryer load is too large. Remove items and restart the cycle.

Troubleshooting

Untitled-2   44

2017-03-20     6:23:16

Содержание DV9 M52 Series

Страница 1: ...Heat Pump Dryer User manual DV9 M52 DV8 M52 DV7 M52 DV9 M50 DV8 M50 DV7 M50 Untitled 2 1 2017 03 20 6 23 08 ...

Страница 2: ...rnings 9 Critical usage warnings 11 Usage cautions 12 Critical cleaning warnings 13 Installation 15 What s included 15 Installation requirements 17 Dryer 19 Drain hose if necessary 20 Installation checklist 23 Before using the dryer 23 Door reversal 24 Environment 27 Operations 28 Control panel 28 Getting started 34 Special features 38 Maintenance 39 Control panel 39 Exterior 39 Drum 39 Lint filte...

Страница 3: ...glish 3 Contents Troubleshooting 44 Checkpoints 44 Information codes 45 Appendix 46 Fabric care chart 46 Protecting the environment 47 Specification 48 Consumption data 49 Untitled 2 3 2017 03 20 6 23 08 ...

Страница 4: ...d or property damage CAUTION Hazards or unsafe practices that may result in personal injury and or property damage CAUTION To reduce the risk of fire or explosion follow these basic precautions NOTE Indicates that a risk of personal injury or material damage exists Read the instructions These warning signs are here to prevent injury to yourself and others Please follow them explicitly After readin...

Страница 5: ...hysical sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved Children shall not play with the appliance Cleaning and user maintenance shall not be made by children without supervision 3 Children should be supervised to ensure that they do not play with ...

Страница 6: ...e for appliances intended to be vented to the exterior of the building 12 Adequate ventilation has to be provided to avoid the back flow of gases into the room from appliances burning other fuels including open fires 13 Do not dry unwashed items in the tumble dryer 14 Items that have been soiled with substances such as cooking oil acetone alcohol petrol kerosene spot removers turpentine waxes and ...

Страница 7: ...m appliances burning gas or other fuels 21 The appliance must not be installed behind a lockable door a sliding door or a door with a hinge on the opposite side to that of the tumble dryer in such a way that a full opening of the tumble dryer door is restricted 22 WARNING The appliance must not be supplied through an external switching device such as a timer or connected to a circuit that is regul...

Страница 8: ...ammable substances commonly used in domestic environments include acetone denatured alcohol petrol gasoline kerosene spot removers some brands turpentine waxes and wax removers Items containing foam rubber also known as latex foam or similarly textured rubber Like materials should not be dried in a tumble dryer on a heat setting Foam rubber materials can when heated produce fire by spontaneous com...

Страница 9: ...ed in a tumble dryer they should first be washed in hot water with extra detergent this will reduce but not eliminate the hazard Never stop a tumble dryer before the end of the drying cycle unless all items are quickly removed and spread out so that the heat is dissipated Remove all objects from pockets such as lighters and matches The tumble dryer or washing machine drying mode etc is not to be u...

Страница 10: ...er or its service agent or a similar qualified technician in order to avoid a hazard This appliance should be positioned to be accessible to the power plug after installation Do not pull or excessively bend the power cord Do not twist or tie the power cord Do not hook the power cord over a metal object place a heavy object on the power cord insert the power cord between objects or push the power c...

Страница 11: ...of the drying cycle unless all items are quickly removed and spread out so that the heat is dissipated Do not dry laundry contaminated by inflammable materials such as gasoline kerosene benzene thinner alcohol etc This may result in electric shock fire or explosion Do not let pets chew or play with the dryer This may result in electric shock or injury When disposing of the product separate the doo...

Страница 12: ...es not open easily from the inside and children may be seriously injured if trapped inside Usage cautions CAUTION Do not stand on top of the appliance or place objects such as laundry lighted candles lighted cigarettes dishes chemicals metal objects etc on the appliance This may result in electric shock fire problems with the product or injury Do not touch the glass door and inside of the drum dur...

Страница 13: ...or an explosion The appliance should not be placed behind lockable doors etc Do not touch the rear side of the appliance during or immediately after drying is complete The appliance remains hot and may cause burns Contains fluorinated greenhouse gases Hermetically sealed equipment Do not vent gases into the atmosphere Refrigerant Type R 134a GWP 1430 Refrigerant Charging DV M52 0 37kg 0 529tCO2e D...

Страница 14: ...at Exchanger with a soft brush or vacuum cleaner once a month Do not touch the heat exchanger with your hand Otherwise it may cause an injury The interior of the dryer should be cleaned periodically by qualified service personnel Untitled 2 14 2017 03 20 6 23 09 ...

Страница 15: ...rom your dryer Before installation make sure the dryer has all the parts listed here If the dryer and or parts are damaged or missing contact the nearest Samsung customer service center Dryer at a glance 01 02 07 06 03 05 04 01 Top cover 02 Water Tank 03 Lint filter 04 Heat exchanger 05 Levelling Leg 06 Door 07 Control Panel Installation Untitled 2 15 2017 03 20 6 23 09 ...

Страница 16: ...on top of a washer Please note that the stacking kit can only be used with Samsung washers and dryers To purchase a stacking kit Part SK DH SK DA SKK DF contact a Samsung service center or local appliance retailer The stacking kit differs with the model For stacking instructions with the dryer see the installation manual included in the stacking kit For information about model specific availabilit...

Страница 17: ...ion is necessary at all times Keep all packaging materials away from children Do not replace a damaged power cord or power plug yourself Have Samsung or a qualified service technician replace a damaged power cord or power plug Do not attempt to repair disassemble or modify the dryer For any repairs contact the nearest Samsung service center Remove the door lids from all discarded appliances to avo...

Страница 18: ...50 Hz electrical supply The dryer must be properly grounded If the dryer malfunctions or breaks down grounding reduces the risk of electric shock by providing a path of least resistance for the electric current The dryer comes with a power cord that has a 3 prong grounding plug The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local ...

Страница 19: ...evelness of the dryer from side to side and front to back 3 If the dryer is not level adjust the levelling leg B Turning the leg counter clockwise retracts the leg Turning the leg clockwise extends the leg 4 Once the dryer is level make sure the dryer stands firmly on the floor 5 Plug in the dryer C D NOTE To set the dryer to the same height as the washer fully retract C the levelling legs by turn...

Страница 20: ...uilt in water tank However if you do not want to use the water tank you may install the drain hose The provided accessory hose long drain hose can be used as an extension to the drain hose A B 1 Remove the drain hose from hole A and insert it into hole B Untitled 2 20 2017 03 20 6 23 10 ...

Страница 21: ...ttom of dryer 2 To bend some point of the accessory hose use the supplied plastic hose guide B and secure the guide to the wall with a hook or to the tap with a piece of string Assemble the drain hose A and the hose guide B and fix them with the cable tie C 3 You can drain the condensed water by connecting the accessory hose long drain hose to the drain outlet directly CAUTION Do not extend the dr...

Страница 22: ... A 1 Assemble the hose connector A and attach it to the end of the accessory hose as shown CAUTION To prevent water leak make sure to connect the hose and the connector firmly 2 Connect the hose adapter directly to the drain pipe of the wash basin Untitled 2 22 2017 03 20 6 23 11 ...

Страница 23: ...fter installation we recommend that you wait at least 1 hour before using the dryer This port is used only for software updates as part of servicing Before using the dryer Make sure no accessory remains inside the drum Plug in the power cord just before operating the dryer Do not block the air inlet hole of the cooling grill at the front of the dryer Do not place inflammable objects near the dryer...

Страница 24: ...sal is performed by a qualified technician 1 Open the door and then loosen the two screws on the door hinge While holding the door with both hands slightly lift to remove it 2 Use a thin object to remove the door sealing 3 On the inside of the door remove the upper 3 screws and the lower 3 screws on the glass holder and then remove the glass holder Untitled 2 24 2017 03 20 6 23 11 ...

Страница 25: ...older into the new position of the door cover Make sure the door hinge is in the same position as in the figure 6 Tighten the upper 3 screws and the lower 3 screws on the glass holder NOTE The screw shapes differ by dimension Make sure you tighten the correct screw Untitled 2 25 2017 03 20 6 23 11 ...

Страница 26: ... the door sealing in the correct position 8 Remove the 2 screws that remain after removing the door hinge 9 Loosen the 4 screws on the lever holder Remove the lever holder and then reinsert it to the opposite side Untitled 2 26 2017 03 20 6 23 12 ...

Страница 27: ...en tighten the 2 screws to fix the door to the dryer NOTE To return the door to the initial position follow the steps again Please note that the door hinges and other parts would be in the opposite orientation as listed in these steps Environment Please dispose of the packaging materials for this product in an environmentally friendly manner For further detail please contact your local area author...

Страница 28: ...English 28 Operations Control panel DV9 M5 DV8 M5 01 11 12 03 04 05 06 07 09 10 02 DV7 M5 01 11 12 03 04 05 06 08 09 10 02 Operations Untitled 2 28 2017 03 20 6 23 12 ...

Страница 29: ...e selected cycle to reduce wrinkles A large circle appears in display panel and the drum rotates intermittently To activate press Wrinkle Prevent The corresponding indicator lights up 04 Dry Level Press to select the dryness level in the SHIRTS TOWELS COTTON MIXED LOAD and SYNTHETICS cycles The dryness can be set in three levels 1 3 Level 1 is used to partially dry items that lay flat or hang to d...

Страница 30: ...off automatically 08 Smart Check DV7 M5 If the dryer has detected an issue Smart Check allows you to check the status of the dryer using a smart phone 09 Sound On Off Press to mute unmute the sound of the control panel The sound setting is retained when you turn the dryer off and turn it on again 10 Delay End You can adjust the finish time of the selected cycle in 1 hour increments all the way up ...

Страница 31: ...clothing and also for fabrics such as spandex stretch and microfiber It is recommended to use this cycle after you have washed your laundry using the OUTDOOR CARE cycle with your washing machine 2 COOL AIR All types of fabric For freshening up or airing items of laundry that have not been worn for long WARM AIR For small pre dried items The dry time defaults to 30 minutes Timed cycle for all types...

Страница 32: ...dryness of items QUICK DRY 35 For drying light cotton synthetics or items that needs quick drying The default dry time is 35 minutes 1 SYNTHETICS For lightly soiled blouses and shirts that are made of polyester Diolen Trevira polyamide Perlon nylon or other similar blends 4 MIXED LOAD For mixed loads consisting of cotton and synthetic fabrics Max COTTON For lightly cottons bed linen table linen un...

Страница 33: ... Unavailable TOWELS Use to dry loads such as bath towels 6 Available BEDDING For bulky items such as blankets sheets comforters and light duvets 2 Unavailable OUTDOOR CARE For outdoor wear such as skiwear and mountain clothing and also for fabrics such as spandex stretch and microfiber 2 Unavailable COOL AIR All types of fabric For freshening up or airing items of laundry that have not been worn f...

Страница 34: ...ffers with the cycle To change the cycle during operation 1 Press Start Pause to stop operation 2 Select a different cycle 3 Press and hold Start Pause to start new cycle Sorting and loading Put only one wash load in the dryer at a time Avoid mixing heavy and lightweight items together To increase drying efficiency when drying one or two items add a dry towel to the load For best results untangle ...

Страница 35: ...n the drying rack in the drum inserting the front lips of the rack into the holes of the door diaphram A A Rack dry 2 Place items on the rack leaving enough space where air can circulate For clothing items fold and place flat on the rack For shoes place shoes with their soles facing down 3 Close the door and press Power Select TIME DRY and then press Time to select the drying time 4 Press Start Pa...

Страница 36: ...othing from becoming wrinkled Stuffed toys cotton or polyester fiber filled Stuffed toys foam or rubber filled Foam rubber pillows Sneakers To dry sports shoes place the shoes on the rack so that the soles of the shoes are facing downwards CAUTION Drying foam rubber plastic or rubber on a heat setting may cause damage to the items and lead to a fire hazard To prevent damage to shoes use Dry Rack U...

Страница 37: ...at setting Doing so may cause a fire hazard Only use the COOL AIR cycle Foam rubber rug backs stuffed toys etc Do not dry on a heat setting Doing so may cause a fire hazard Only use the COOL AIR cycle Pillows Add a few dry towels to help tumble and fluff items Do not dry kapok or foam pillows with heat Use only the COOL AIR cycle Plastics shower curtains outdoor furniture covers etc Use COOL AIR o...

Страница 38: ...k remains activated Smart Check If the dryer has detected an issue Smart Check allows you to check the status of the dryer using a smartphone Please note that Smart Check can only be used for Galaxy and iPhone series smartphones To use Smart Check make sure you have downloaded the Samsung Smart Washer Dryer app and then follow the steps below 1 Press and hold Time and Mixed Load Bell for 3 seconds...

Страница 39: ...he panel Immediately wipe up any spills or liquids from the control panel Exterior Clean with a soft damp cloth Do not use abrasive cleaners Avoid using or placing sharp or heavy objects near on the dryer Keep detergent and laundry supplies on the pedestal sold separately or in a separate storage container Drum Clean with a damp cloth with a mild non abrasive cleaner suitable for stainless steel W...

Страница 40: ...ete dry them thoroughly 5 Put the inner filter into the outer filter and then reinsert the lint filter into the original position CAUTION Clean the lint filter after each load Otherwise the drying performance may decrease Do not operate the dryer without the inner filter inside the outer filter Using the dryer with a wet lint filter may cause mold bad odors or a decrease in drying performance Unti...

Страница 41: ...ry load A 1 Using both hands pull the water tank A forward to remove B 2 Empty the water through the drain hole B and place the water tank back into place NOTE If you empty the water tank and press Start Pause the corresponding indicator turns off Untitled 2 41 2017 03 20 6 23 16 ...

Страница 42: ...t least once a month As a reminder the heat exchanger indicator lights up on the display when the heat exchanger needs to be cleaned A 1 Gently press the top part of the outer cover A to open B 2 Unlock the fixers B C 3 Remove the inner cover C Untitled 2 42 2017 03 20 6 23 16 ...

Страница 43: ...e water to clean the heat exchanger Do not exert force to the heat exchanger You may damage the heat exchanger which may lead to a decrease in drying performance 5 Clean the inner cover with a smooth damp cloth 6 Reinsert the inner cover to its original position and then lock the fixers 7 Close the outer cover NOTE After cleaning make sure the fixers are locked Untitled 2 43 2017 03 20 6 23 16 ...

Страница 44: ...vy items separately Reposition large bulky items to ensure even drying Check that the dryer is draining properly For small loads add a few dry towels Clean the lint filter and heat exchanger filter Dryer is noisy Check for coins buttons lighters etc Make sure the dryer is level and standing firmly on the floor The dryer may hum due to air moving through the drum and fan This is normal Dries uneven...

Страница 45: ... below and try the suggestions Information code Meaning Action tC Air temperature sensor issue Clean the lint filter and or heat exchanger filter If this continues call for service tC5 Compressor temperature sensor issue Wait 2 3 minutes Turn the power on and restart dC Running the dryer with door open Close the door and restart If this continues call for service HC Compressor overheat Call for se...

Страница 46: ...Control Gentle Delicates Hand Wash Water Temperature Hot Warm Cold NOTE The dot symbols represent appropriate wash water temperatures for various items The temperature range for Hot is 41 52 C for Warm 29 41 C and for Cold 16 29 C Wash water temperature must be a minimum of 16 C for detergent activation and effective cleaning Bleach Any Bleach when needed Only Non Chlorine color safe Bleach when n...

Страница 47: ...ean Line Dry Hang to Dry Drip Dry Dry Flat Protecting the environment This appliance is manufactured from recyclable materials If you decide to dispose of this appliance please observe local waste disposal regulations Cut off the power cord so that the appliance cannot be connected to a power source Remove the door so that animals and small children cannot get trapped inside the appliance Untitled...

Страница 48: ...n B A D E C DV9 M52 DV8 M52 DV7 M52 TYPE FRONT LOADING DRYER DIMENSIONS A 600 mm B 850 mm C 600 mm D 640 mm E 1095 mm WEIGHT 50 kg ELECTRICAL REQUIREMENTS 220 240 V 50 Hz 550 600 W ALLOWABLE TEMPERATURE 5 35 C Untitled 2 48 2017 03 20 6 23 19 ...

Страница 49: ...ETICS 4 5 0 71 86 DV8 M52 COTTON 8 1 43 169 4 0 8 120 IRON DRY 8 1 02 118 SYNTHETICS 4 0 65 80 DV7 M52 COTTON 7 1 26 148 3 5 0 73 110 IRON DRY 7 0 94 108 SYNTHETICS 3 5 0 61 75 Weight of dry laundry EN 61121 2013 test program All data without a star against it was calculated using EN 61121 2013 Consumption data can vary from the nominal values given above depending in the size of the load types of...

Страница 50: ...0 COTTON 7 1 67 150 3 5 1 00 120 IRON DRY 7 1 43 130 SYNTHETICS 3 5 0 67 68 Weight of dry laundry EN 61121 2013 test program All data without a star against it was calculated using EN 61121 2013 Consumption data can vary from the nominal values given above depending in the size of the load types of textiles residual moisture levels after spinning fluctuations in the electricity supply and any extr...

Страница 51: ...Memo Untitled 2 51 2017 03 20 6 23 20 ...

Страница 52: ...ESTIONS OR COMMENTS COUNTRY CALL OR VISIT US ONLINE AT AUSTRALIA 1300 362 603 www samsung com au support NEW ZEALAND 0800 726 786 www samsung com nz support DC68 03794P 00 Untitled 2 52 2017 03 20 6 23 20 ...

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