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44
Troubleshooting
Notification messages
Message
Action
Add water to Refill tank
• Check if the Refill Tank has enough water.
-
Fill the water up to the MAX line, reinsert the Refill Tank, and then
tap to start.
• Check if the Refill Tank is properly inserted.
-
Properly insert the Refill Tank, and then tap to start.
Empty the Drain tank
• Check if the Drain Tank is full.
-
Empty the Drain Tank, reinsert the Drain Tank, and then tap to
start.
• Check if the Drain Tank is properly inserted.
-
Properly insert the Drain Tank, and then tap to start.
Close door & start again
• Check if the door is open.
-
Make sure the door is closed, and then tap to start.
Open the door & check inside
• Check if the door is open and if Child Lock
is on.
-
Make sure the door is closed, and then tap to start. Make sure
children or pets are not in the product.
-
The control panel is locked when Child Lock is on.
-
Tap and hold
Delay End
for 3 seconds to turn off the Child Lock.
Connect to Wi-Fi network or
check your router
• Check if the router is off.
-
Turn the router on, and then connect to the Internet.
NOTE
If a problem persists, contact a local Samsung service centre.
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2021-07-16 10:56:03