21
Smar
tThings app
SmartThings app
SmartThings app
To use the SmartThings app, connect the product to the network in the sequence described below.
The images shown may differ depending on your smartphone model, OS version and manufacturer.
You need to set up the Wi-Fi access point only when connecting the product to a Wi-Fi network. Once the product is connected,
you can use the SmartThings app via Wi-Fi, 3G, 5G, LTE or more wireless networks.
You can easily install the SmartThings app or use the product with your smartphone by scanning the QR code on the attached
label.
1
Checking the power connections
Check if the power is connected to the product and
the access point.
2
Setting up and connecting to a Wi-Fi
access point using your smartphone
1
To connect the product to a Wi-Fi network,
turn on Wi-Fi at "Settings > Wi-Fi", and then
select the access point to connect to
•
Only alphanumeric characters are supported
for wireless access point names (SSIDs). If an
SSID has a special character, rename it before
connecting to it.
•
This product supports only Wi-Fi 2.4 GHz.
SAMSUNG_2G
SAMSUNG_5G
Select
On
2
Turning off "Switch to mobile data" at
"Settings > Wi-Fi" on your Smartphone
•
If "SMART NETWORK SWITCH" or "Adaptive Wi-Fi"
is turned on, you cannot connect to the network.
Be sure to turn off these functions before
connecting to the network.
Advanced
Switch to mobile data
Insert SIM card to use mobile data.
Advanced
Off
Off
NOTE
•
The setup may differ depending on your
smartphone model, OS version and manufacturer.
3
Checking the Internet connectivity
•
After connecting to Wi-Fi, check that your
smartphone is connected to the Internet.
NOTE
•
A firewall may prevent your smartphone from
connecting to the Internet. Contact your Internet
service provider for troubleshooting.
3
Downloading the SmartThings
app and registering your Samsung
account
1
Downloading the SmartThings app
•
Search for "SmartThings" on Play Store or App
Store, and download the SmartThings app to
your smartphone.
•
If the SmartThings app is already installed on
your smartphone, update it to the latest version.
SmartThings
Samsung Electronics Co., Ltd.
NOTE
•
The SmartThings app supports Android OS 7.0
or later (with at least 2 GB RAM) and iOS 12.0 or
later. The app is optimized for iPhone 6s or later
and Samsung smartphones (Galaxy S and Note
series).
The updates of the SmartThings app or the
functions supported by it may be discontinued
for the previously supported OS versions due to
the reasons such as usability and security.
