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English

Troubl
eshooting

Operation issue

The device will not operate

•  Check the power supply and turn on the air purifier again.
•  Confirm that the power plug is plugged in properly, and then turn on the air 

purifier again.  

If it still does not operate, try a different power outlet.

Noise

I hear a strange noise from the device

•  If you move the product during operation, it may cause noise. Turn off the 

power before moving the product.

•  Make sure that the filter is seated properly inside the air purifier.
•  Check to see if the fan is clogged.

Odours

Strange smell comes from the device

•  An air purifier sucks in and circulates indoor air. If you use it in a closed space 

for a prolonged period of time, odours generated in your home can saturate 

the filters.

 

– Remove the pre filter, deodorization filter and 2-in-1 filter. See if any of 

them smell and clean or replace them when necessary. 

You will be charged for replacing filters regardless of the remaining 

warranty.

 

– Operate the product for 3 to 4 hours with the doors and windows open.

 

– If you grill fish or meat or cook with oil, it is recommended to ventilate 

the room to remove the odours before operating the air purifier.

•  Using an air freshener, diffuser, scented candle or cleaning agent, doing 

interior work or changing wall paper before operating the air purifier 

may saturate the filters with odours causing the air purifier to emit some 

unpleasant smell.

 

– Ventilate the room to completely remove the odours before using the air 

purifier.

•  The filters may emit odours if you operate the product continuously in a 

highly humid environment or an environment in which moisture from a 

humidifier is sucked in by the filters.

 

– If the filters emit odours due to moisture, dry them thoroughly in the sun 

before use.

If an issue occurs in the product, check the following before you contact the Service Center for assistance.

Before Requesting Service

Troubleshooting

ACR044-00_ACR AX3100B_AA_EN_.indd   21

ACR044-00_ACR AX3100B_AA_EN_.indd   21

2022-03-21   오전 9:24:15

2022-03-21   오전 9:24:15

Содержание AX26 G3100G Series

Страница 1: ...urchasing this Samsung air purifier Before operating this unit please read this user manual carefully and retain it for future reference ACR044 00_ACR AX3100B_AA_EN_ indd 1 ACR044 00_ACR AX3100B_AA_EN_ indd 1 2022 03 21 오전 9 24 09 2022 03 21 오전 9 24 09 ...

Страница 2: ...ers 10 Componentnames 12 Airpurifier 12 HowtoUse 14 Usingthefunctions 14 SmartThings 16 SmartThings app 16 Cleaning 19 Cleaningthe product 19 Cleaningthefilters 20 Troubleshooting 21 Before Requesting Service 21 ACR044 00_ACR AX3100B_AA_EN_ indd 2 ACR044 00_ACR AX3100B_AA_EN_ indd 2 2022 03 21 오전 9 24 10 2022 03 21 오전 9 24 10 ...

Страница 3: ...ransmitter FCCRadiationExposureStatement ThisequipmentcomplieswithFCCradiationexposurelimitssetforthforanuncontrolledenvironment Thisequipment shouldbeinstalledandoperatedwithminimumdistance20cmbetweentheradiator yourbody ICRadiationExposureStatement ThisequipmentcomplieswithICRSS 102radiationexposurelimitssetforthforanuncontrolledenvironment This equipmentshouldbeinstalledandoperatedwithminimumdi...

Страница 4: ...Usingavoltageconvertermaycauseelectricshockorfire Failingtomeettheexactvoltage frequencyand orratedcurrentmaycauseelectricshockorfire Donotinstalltheairpurifiernearaheatsourceandinflammableobjects orinareasthatarehighlyhumidor dusty Avoidexposuretooil gas directsunlightandwater Followinstructionstoavoidelectricshockorfire CAUTION Wheninstallingtheproduct makesurethatthepowerplugcanbeeasilyremovedw...

Страница 5: ...larizedplug onebladeiswiderthantheother Toreducetheriskofelectricshock this plugisintendedtofitapolarizedoutletonlyoneway Iftheplugdoesnotfitfullyinoutlet reversetheplug Ifit stilldoesnotfit contactaqualifiedelectrician Donotattempttodefeatthissafetyfeature WARNING Removethepowerplugofyourairpurifierwhenitisnotusedforaperiodoftimeandduringathunderstorm Followinstructionstoavoidelectricshockorfire ...

Страница 6: ...sbyputtingthembetweenthefrontpanelandtheproductwhenthe frontpanelisclosing Donotplaceanobjectneartheairpurifieraschildrenmayusethemtoclimbontotheproduct Followinstructionstoavoidinjuryfromatip overorfall Ifthepowerplugareahascontactedwater completelydryitbeforeusingtheairpurifieragain Followinstructionstoavoidelectricshockorfire Donotinsertametalobjectandsimilaritemsinsidetheairpurifier Followinst...

Страница 7: ...onotsubmergetheairpurifier Followinstructionstoavoidmalfunction Donothandletheproductwithwethands Followinstructionstoavoidelectricshock Thisappliancecanbeusedbychildrenagedfrom8yearsandaboveandpersonswithreducedphysical sensory ormentalcapabilitiesorlackofexperienceandknowledgeiftheyhavebeengivensupervisionorinstruction concerninguseoftheapplianceinasafewayandunderstandthehazardsinvolved Children...

Страница 8: ...searchingCFX K1001onSamsung com Productspecifications Theproductdimensionsarebasedonthemaximumdimensions Theymayvarydependingonthemeasurementposition Theproductdesignandspecificationsaresubjecttochangewithoutpriornoticeforqualityimprovement Modelname Dimensions width height depth Areacoverage AX26 G3100G 349mmx499mmx236mm 260ft Package Contents Overview ACR044 00_ACR AX3100B_AA_EN_ indd 8 ACR044 0...

Страница 9: ...owards yourself STEP2 Removethepre filter STEP3 Removethe2 in 1filter STEP4 Removethevinylpackagingfromthefilters Theproductdesignandspecificationsaresubjecttochangewithoutpriornoticeforqualityimprovement Removing the filter ACR044 00_ACR AX3100B_AA_EN_ indd 9 ACR044 00_ACR AX3100B_AA_EN_ indd 9 2022 03 21 오전 9 24 11 2022 03 21 오전 9 24 11 ...

Страница 10: ...efrontpanel ensuringthatthe8latches areinserted STEP4 Turningoffthefilterreplacementreminderafter replacingfilters Pressandholdthe buttonformorethan3seconds NOTE Whenfilterreplacementisneeded thefilterreplacement reminderonthetopdisplayblinks Replacewithanewfilter andturnoffthefilterreplacementreminder Ifthefiltersaresaturatedwithsurroundingodoursandthe roomsmellsbad replacethefiltersandturnoffthe...

Страница 11: ...placementremindergeneratesanalertwhenthemaximumfilteroperationtimehasbeenreachedbased ontheproductuptime Thefrequencyoffiltercleaningandreplacementmayvarydependingontheoperatingenvironment Donotwashthe2 in 1filterwithwater Whenusingtheproduct besuretokeepthefiltersawayfromwater Thereplacementcycleofthe2 in 1filtercanbebetween6monthsto1year providedthattheproductoperates24 hourseveryday Filterscanb...

Страница 12: ...irinlet Frontpanel Thisimageisarepresentativeimage Theproductdesignandspecificationsaresubjecttochangewithoutnoticeforthe purposeofimprovingquality Airpurifier Component names Mainunit 01 07 06 03 04 05 02 ACR044 00_ACR AX3100B_AA_EN_ indd 12 ACR044 00_ACR AX3100B_AA_EN_ indd 12 2022 03 21 오전 9 24 12 2022 03 21 오전 9 24 12 ...

Страница 13: ...n 05 Wi Fiicon 06 2 in 1filterreplacementreminder 07 Power Lockbutton 08 Fanspeedbutton 09 Sleepmode Filterresetbutton NOTE Airqualityisshownthroughthedustsensor Airqualityindicatorcolours Polluted red yellow green blue clean ACR044 00_ACR AX3100B_AA_EN_ indd 13 ACR044 00_ACR AX3100B_AA_EN_ indd 13 2022 03 21 오전 9 24 12 2022 03 21 오전 9 24 12 ...

Страница 14: ...hecurrentstate andtheindicator oftheselectedoperationmodelightsup Inautomode theinteriorairqualityiskeptcleanbyautomatically adjustingthefanspeedaccordingtotheambientdustandsmelllevels Sleepmode Pressthesleepmodebuttontostartsleepmode Insleepmode thefanspeedisadjustedtoprovideaquietand pleasantenvironmentforacomfortablesleep Whenthesleepmode isselected onlythesleepmodeindicatorislitupdimly Lockfun...

Страница 15: ...eadingsmayincreaseif Thedeviceisusedinacarpetedroom aveterinaryclinicor clothingstorewherethereisalotoffur ahighlyhumidlocationor alocationwithlotsofsmokeorinsects Ahumidifier electricpressurecookerorsprayisusedaroundthe device or Yellowdustoccursandthedeviceisusedinanenvironment wherethereisinflowofoutdoorair duetotheHVACorventilation systemordraughtywindowframes Ifdifferenttypesofairpurifiersare...

Страница 16: ...gtheSmartThingsapp andregisteringyourSamsungaccount 1 DownloadingtheSmartThingsapp Searchfor SmartThings onPlayStoreorAppStore and downloadtheSmartThingsapptoyoursmartphone IftheSmartThingsappisalreadyinstalledonyour smartphone updateittothelatestversion SmartThings SamsungConnet Samsung Electronics Co Ltd NOTE TheSmartThingsappsupportsAndroidOS7 0orlater withatleast2GBRAM andiOS12 0orlater The ap...

Страница 17: ...n Selectmanually Airpurifier Samsung Scan SamsungAirpurifier Air purifier By device type By device type Select Select 2 ConnectingtheSmartThingsapptoyourproduct FollowtheinstructionsdisplayedontheSmartThings apptoconnecttoyourproduct ForinformationonhowtousetheSmartThingsapp selecttheHowTomenuontheapp NOTE Ifanypop up windowappearsonthetopofthe smartphonewhileconnectingtoyourproduct donot selectit ...

Страница 18: ...herthanyourPC suchasanairconditioner andanairpurifier totheInternet OpenSourceAnnouncement Thesoftwareincludedinthisproductcontainsopen sourcesoftware Youmayobtainthecomplete correspondingsourcecodeforaperiodofthreeyears afterthelastshipmentofthisproductbycontactingour supportteamviahttp opensource samsung com Please usethe Inquiry menu Itisalsopossibletoobtainthecompletecorresponding sourcecodein...

Страница 19: ...cid hydrochloricacidororganicsolvent e g thinner kerosene acetone DoNOTattachastickertothesurface Theproductsurfacemaybecomedamaged Cleaningthesensorunit Dust sensor lens Useacottonswaptocarefullywipethedustsensorlens Ifsensoriscontaminatedwitheitherdustorotherforeign material ahighPMconcentrationmaybedetected CAUTION DoNOTputdustintothesensorinlet Besuretodisconnectthepowerplugfromthesocketbefore...

Страница 20: ...ION Whenwashingthepre filters donotrubwithabrushor anyothersimilartool Thesuperfinefibresmaybecome damaged NOTE Ifyouusetheproductinaplacewithalotofdust suchasa placewithcarpetsorpetsandaclothesshop werecommend thatyouwashthefiltersavermorefrequently Dryingthefilters Keepfiltersawayfromdirectsunlight Makesurethatthefilteriscompletelydrybeforeinsertingit backintotheairpurifier Cleaning the filters ...

Страница 21: ...lacingfiltersregardlessoftheremaining warranty Operatetheproductfor3to4hourswiththedoorsandwindowsopen Ifyougrillfishormeatorcookwithoil itisrecommendedtoventilate theroomtoremovetheodoursbeforeoperatingtheairpurifier Usinganairfreshener diffuser scentedcandleorcleaningagent doing interiorworkorchangingwallpaperbeforeoperatingtheairpurifier maysaturatethefilterswithodourscausingtheairpurifiertoemi...

Страница 22: ...thiscase pleasecontactyourlocalSamsungService Centerforassistance Ifyouuseahumidifier electricpressurecookerorsprayaroundtheproduct theairqualitycanbedisplayedaspoor Thefanspeeddoesnotchangewhentheairqualitylevel changes SetthefanspeedtoAuto Thefanspeeddoesnotchangeautomatically whenitissettoLow MediumorHigh andwhenSleepmodeison Display Thefilterreplacementreminderstayson Afterreplacingwithanew2 i...

Страница 23: ...23 English Troubleshooting Memo ACR044 00_ACR AX3100B_AA_EN_ indd 23 ACR044 00_ACR AX3100B_AA_EN_ indd 23 2022 03 21 오전 9 24 15 2022 03 21 오전 9 24 15 ...

Страница 24: ... 726 7864 1 844 SAM PAYS 726 7297 www samsung com us support CANADA 1 800 SAMSUNG 726 7864 1 844 SAM PAYS 726 7297 www samsung com ca support English www samsung com ca_fr support French ACR044 00_ACR AX3100B_AA_EN_ indd 24 ACR044 00_ACR AX3100B_AA_EN_ indd 24 2022 03 21 오전 9 24 15 2022 03 21 오전 9 24 15 ...

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