Troubleshooting
Samsung Electronics
73
4-4-25 Communication Error between Indoor and Outdoor Units after Tracking
1. Cause of problem
Press the reset key (K3) of the outdoor unit PCB
and check the display module.
Is the voltage between
the 2 cables a square wave with DC±0.7V or more
as shown in the image below?
Is there no indoor unit
response at all from the display module during
the tracking?
Remove the communication cable that connects
the outdoor unit to the indoor nit, and measure
the 2 outdoor unit cables with a scope.
Connect the communication cable again to
connect the outdoor unit to the indoor unit.
Remove all the communication connectors on the PCB of
the indoor unit, and connect them one by one to find
the indoor unit which interferes with the communication
to check and change the indoor unit PCB.
After two minutes, find the indoor unit which displays
the communication error and check if the PCB address
settings are overlapped.
(Communication error occurs if the indoor unit
addresses are overlapped.)
- In this case, the communication error will occur in every indoor
unit (2 or more units) with the address incorrectly set.
Check the communication cable and the
connector for the outdoor unit PCB,
and change the PCB.
0.7V
0.7V
Good
Defective
If there is no peculiarity in the address, check
the communication cable and change the indoor unit PCB.
Yes
No
No
Yes
* Essential Requirements before Changing PCB in
Case of Communication Error: Refer to p.50
Outdoor unit display
Indoor unit display
Operation
Timer
Criteria
∙ Outdoor unit is unable to communicate for two minutes during operation. (no reception of relocation)
Cause of problem
∙ Communication error between indoor and outdoor units and setup error of indoor unit installation quantity setup switch.
