7
Basic
Device limitations when the device overheats
When the device heats up, the features and performance may be limited or the device
may turn off to cool down. The feature is only available on supported models.
• If the device becomes hotter than usual, a device overheating message will appear.
To lower the device’s temperature, the screen brightness and the performance
speed will be limited and battery charging will stop. Running apps will be closed
and you will only be able to make emergency calls until the device cools down.
• If the device overheats or feels hot for a prolonged period, a power off
message will appear. Turn off the device, and wait until it cools down.
Do the following when the device heats up:
• Keep the device updated with the latest software.
• Conflicts between running apps may cause the device to heat up. Restart the
device.
• Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them.
• Close apps that increase battery consumption or that run in the background
when not in use.
• Delete unnecessary files or unused apps.
• Decrease the screen brightness.
• If the device overheats or feels hot for a prolonged period, do not use it for a
while. If the device continues to overheat, contact a Samsung Service Centre.
