Samsung A32 Скачать руководство пользователя | Manualshive

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Appendix

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The touchscreen responds slowly or improperly

•

If you attach a screen protector or optional accessories to the touchscreen, the
touchscreen may not function properly.

•

If you are wearing gloves, if your hands are not clean while touching the touchscreen,
or if you tap the screen with sharp objects or your fingertips, the touchscreen may
malfunction.

•

The touchscreen may malfunction in humid conditions or when exposed to water.

•

Restart your device to clear any temporary software bugs.

•

Ensure that your device software is updated to the latest version.

•

If the touchscreen is scratched or damaged, visit a Samsung Service Centre.

Your device freezes or encounters a fatal error

Try the following solutions. If the problem is still not resolved, contact a Samsung Service
Centre.

Restarting the device

If your device freezes or hangs, you may need to close apps or turn off the device and turn it
on again.

Forcing restart

If your device is frozen and unresponsive, press and hold the Side key and the Volume Down
key simultaneously for more than 7 seconds to restart it.

Resetting the device

If the methods above do not solve your problem, perform a factory data reset.
Launch the

Settings

app and tap

General management

→

Reset

→

Factory data reset

→

Reset

→

Delete all

. Before performing the factory data reset, remember to make backup

copies of all important data stored in the device.

Calls are not connected

•

Ensure that you have accessed the right cellular network.

•

Ensure that you have not set call barring for the phone number you are dialling.

•

Ensure that you have not set call barring for the incoming phone number.

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Содержание A32

Страница 1: ...www samsung com hk USER MANUAL English HK 01 2021 Rev 1 0 SM A326BR DS ...

Страница 2: ... 31 Notification panel 32 Screen capture and screen record 34 Entering text Apps and features 37 Installing or uninstalling apps 38 Phone 41 Contacts 43 Messages 44 Internet 45 Camera 56 Gallery 60 AR Zone 64 Multi window 66 Samsung Pay 68 Samsung Health 69 Samsung Notes 69 Samsung Members 70 GalaxyWearable 70 Calendar 71 Reminder 72 Radio 73 Voice Recorder 73 My Files 73 Clock 73 Calculator 74 Ga...

Страница 3: ...116 Accessibility 117 Software update 117 About phone Appendix 118 Troubleshooting Settings 83 Introduction 83 Samsung account 83 Connections 84 Wi Fi 86 Bluetooth 87 NFC and contactless payments 88 Data saver 89 Mobile data only apps 89 Mobile Hotspot 90 More connection settings 91 Sounds and vibration 91 Sound quality and effects 92 Separate app sound 92 Notifications 93 Display 94 Wallpaper 94 ...

Страница 4: ...ustomise the operating system may cause the device or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible for illegal use of media You may incur additional charges for data servi...

Страница 5: ...n to automatically adjust its brightness based on the surrounding environment launch the Settings app tap Display and then tap the Adaptive brightness switch to activate it Depending on the region or model some devices are required to receive approval from the Federal Communications Commission FCC If your device is approved by the FCC you can view the FCC ID of the device To view the FCC ID launch...

Страница 6: ...it could be because the connected USB cable is damaged Replace the damaged USB cable with a new Samsung approved one When using a wireless charger do not place foreign materials such as metal objects magnets and magnetic stripe cards between the device and the wireless charger The wireless charging or fast charging feature is only available on supported models When the device heats up during use W...

Страница 7: ...ht When using the mobile hotspot and tethering feature When using the device in areas with weak signals or no reception When charging the battery with a damaged USB cable When the device s multipurpose jack is damaged or exposed to foreign materials such as liquid dust metal powder and pencil lead When you are roaming Do the following when the device heats up Keep the device updated with the lates...

Страница 8: ... the device will turn off Do not use the device until the device s temperature drops below the specified level If the second warning message appears during an emergency call the call will not be disconnected by a forced shut down Precautions for operating environment Your device may heat up due to the environment in the following conditions Use caution to avoid shortening the battery s lifespan da...

Страница 9: ...es and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty Availability of all accessories is subject t...

Страница 10: ...er Side key Fingerprint recognition sensor Volume key Front camera Multipurpose jack USBType C Earphone jack SIM card Memory card tray Touchscreen NFC antenna Rear camera Flash Microphone Main antenna Speaker Microphone GPS antenna ...

Страница 11: ...ne speaker or receiver the device s sound may become quiet or certain features may not work If you attempt to remove the dust or foreign materials with a sharp object the device may be damaged and its appearance may be affected Connectivity problems and battery drain may occur in the following situations If you attach metallic stickers on the antenna area of the device If you attach a device cover...

Страница 12: ...reenshot Press and hold simultaneously to turn off the device Setting the Side key Select an app or feature to launch by pressing the Side key twice Launch the Settings app tap Advanced features Side key and then select an option you want Soft buttons Back button Home button Recents button When you turn on the screen the soft buttons will appear at the bottom of the screen Refer to Navigation bar ...

Страница 13: ...se is not covered by the warranty Use only USBType C cable supplied with the device The device may be damaged if you use Micro USB cable To save energy unplug the charger when not in use The charger does not have a power switch so you must unplug the charger from the electric socket when not in use to avoid wasting power The charger should remain close to the electric socket and easily accessible ...

Страница 14: ...vate auto syncing of apps that need to be synced Decrease the backlight time Decrease the screen brightness Battery charging tips and precautions If the battery is completely discharged the device cannot be turned on immediately when the charger is connected Allow a depleted battery to charge for a few minutes before turning on the device If you use multiple apps at once network apps or apps that ...

Страница 15: ...bile telephone service provider You can insert two SIM or USIM cards so you can have two phone numbers or service providers for a single device In some areas data transfer speeds may be slower if two SIM cards are inserted in the device than when one SIM card is inserted Some services that require a network connection may not be available depending on the service provider Installing the SIM or USI...

Страница 16: ... your device while the tray is wet your device may be damaged Always make sure the tray is dry Fully insert the tray into the tray slot to prevent liquid from entering your device Correct card installation dual SIM card tray Nano SIM card 1 Nano SIM card 2 Nano SIM card microSD card SIM card manager Launch the Settings app and tap Connections SIM card manager SIM cards Activate the SIM card to use...

Страница 17: ...to the tray to secure it 4 Insert the tray back into the tray slot Some memory cards may not be fully compatible with the device Using an incompatible card may damage the device or the memory card or corrupt the data stored in it Use caution to insert the memory card right side up Ensure that the ejection pin is perpendicular to the hole Otherwise the device may be damaged When you remove the tray...

Страница 18: ...Settings app and tap Battery and device care Storage Advanced SD card Unmount Do not remove external storage such as a memory card or USB storage while the device is transferring or accessing information or right after transferring data Doing so can cause data to be corrupted or lost or cause damage to the external storage or device Samsung is not responsible for losses including loss of data resu...

Страница 19: ...device on Press and hold the Side key for a few seconds to turn on the device Turning the device off 1 To turn off the device press and hold the Side key Alternatively open the notification panel swipe downwards and then tap 2 Tap Power off To restart the device tap Restart Forcing restart If your device is frozen and unresponsive press and hold the Side key and theVolume Down key simultaneously f...

Страница 20: ...When you turn on your device for the first time or after performing a data reset follow the on screen instructions to set up your device If you do not connect to aWi Fi network you may not be able to set up some device features during the initial setup Samsung account Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devic...

Страница 21: ...ssword and then tap OK Transferring data from your previous device Smart Switch You can use Smart Switch to transfer data from your previous device to your new device Launch the Settings app and tap Accounts and backup Bring data from old device This feature may not be supported on some devices or computers Limitations apply Visit www samsung com hk apps smart switch for details Samsung takes copy...

Страница 22: ...between your device and a computer You must download the Smart Switch computer version app from www samsung com hk apps smart switch Back up data from your previous device to a computer and import the data to your device 1 On the computer visit www samsung com hk apps smart switch to download Smart Switch 2 On the computer launch Smart Switch If your previous device is not a Samsung device back up...

Страница 23: ...or pinch on the screen Do not allow the touchscreen to come into contact with other electrical devices Electrostatic discharges can cause the touchscreen to malfunction To avoid damaging the touchscreen do not tap it with anything sharp or apply excessive pressure to it with your fingertips It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods Doing so ...

Страница 24: ...ome Tap to return to the Home screen Tap and hold to launch the Google Assistant app Back Tap to return to the previous screen Hiding the navigation bar View files or use apps on a wider screen by hiding the navigation bar Launch the Settings app tap Display Navigation bar and then tap Swipe gestures under Navigation type The navigation bar will be hidden and the gesture hints will appear Tap More...

Страница 25: ...ards to open the Apps screen To return to the Home screen swipe upwards or downwards on the Apps screen Alternatively tap the Home button or the Back button Home screen Apps screen Finder Favourite apps If you add the Apps button on the Home screen you can open the Apps screen by tapping the button On the Home screen tap and hold an empty area tap Settings and then tap the Show Apps screen button ...

Страница 26: ...eme Visual elements of interface such as colours icons and wallpapers will change depending on the selected theme Widgets Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Select a widget and tap Add The widget will be added on the Home screen Settings Configure settings for the Home screen such as the screen layout Displayin...

Страница 27: ...tcut to an app on the Home screen tap and hold an item on the Apps screen and then tap Add to Home A shortcut to the app will be added on the Home screen You can also move frequently used apps to the shortcuts area at the bottom of the Home screen Creating folders Create folders and gather similar apps to quickly access and launch apps On the Home screen or the Apps screen tap and hold an app and ...

Страница 28: ...ted The folder s apps will be relocated to the Apps screen Edge panel You can quickly access your favourite apps and features from the Edge panels Drag the Edge panel handle towards the centre of the screen If the Edge panel handle is not visible launch the Settings app tap Display and then tap the Edge panels switch to activate it Edge panel handle Edge panel Edge panel settings ...

Страница 29: ...nting others from accessing your device After setting the screen lock method the device will require an unlock code whenever unlocking it You can set your device to perform a factory data reset if you enter the unlock code incorrectly several times in a row and reach the attempt limit Launch the Settings app tap Lock screen Secure lock settings unlock the screen using the preset screen lock method...

Страница 30: ... Alarm activated Mute mode Vibration mode Flight mode activated Error occurred or caution required Battery charging Battery power level The status bar may not appear at the top of the screen in some apps To display the status bar drag down from the top of the screen Some indicator icons appear only when you open the notification panel The indicator icons may appear differently depending on the ser...

Страница 31: ...functions on the notification panel View the notification details and perform various actions Clear all notifications Launch Settings Access the notification settings Quick setting buttons Using quick setting buttons Tap quick setting buttons to activate certain features Swipe downwards on the notification panel to view more buttons To add more buttons tap Adjust the brightness of the display Quic...

Страница 32: ...ing nearby devices Launch quickly and take control of nearby connected devices and frequently used SmartThings devices and scenes on the notification panel 1 Open the notification panel swipe downwards and then tap Devices Nearby connected devices and SmartThings devices and scenes will appear 2 Select a nearby device or a SmartThings device to control it or select a scene to launch it Screen capt...

Страница 33: ... are not visible on the captured screen launch the Settings app tap Advanced features Screenshots and screen recorder and then tap the Screenshot toolbar switch to activate it Screen record Record the screen while using your device 1 Open the notification panel swipe downwards and then tap Screen recorder to activate it 2 Select a sound setting and tap Start recording After a countdown recording w...

Страница 34: ...switch between the input languages Tap Languages and types Manage input languages and select the languages to use Changing the keyboard On the navigation bar tap to change the keyboard To change the keyboard type tap Languages and types select a language and then select the keyboard type you want If the keyboard button does not appear on the navigation bar launch the Settings app tap General manag...

Страница 35: ...eft side Switch to handwriting mode Open the text editing panel Change the keyboard settings Tap to use more keyboard functions Enter stickers You can also enter your emoji stickers that look like you Refer to Using your emoji stickers in chats for more information Attach animated GIFs Search for content and enter it Translate text and enter it Enter your personal information registered to Samsung...

Страница 36: ...o select the desired text or tap Select all to select all text 3 Tap Copy or Cut The selected text is copied to the clipboard 4 Tap and hold where the text is to be inserted and tap Paste To paste text that you have previously copied tap Clipboard and select the text ...

Страница 37: ...pps and then select an option Play Store Purchase and download apps Launch the Play Store app Browse apps by category or search for apps by keyword To change the auto update settings tap Settings Auto update apps and then select an option Managing apps Uninstalling or disabling apps Tap and hold an app and select an option Uninstall Uninstall downloaded apps Disable Disable selected default apps t...

Страница 38: ...iew or change app permission settings by permission category launch the Settings app and tap Apps Permission manager Select an item and select an app If you do not grant permissions to apps the basic features of the apps may not function properly Phone Introduction Make or answer voice and video calls Making calls 1 Launch the Phone app and tap Keypad 2 Enter a phone number 3 Tap to make a voice c...

Страница 39: ...the first digit s of the number and then tap and hold the last digit For example if you set the number 123 as a speed dial number tap 1 tap 2 and then tap and hold 3 Making calls by searching for nearby places Launch the Phone app tap Places and then select a category or tap and enter a business name in the search field Or select one from the recommended hot places The business s information such ...

Страница 40: ...he calls will be logged in the call log You can also block incoming calls from people that do not show their caller ID Tap the Block unknown private numbers switch to activate the feature Options during calls Add call Dial a second call The first call will be put on hold When you end the second call the first call will be resumed Hold call Hold a call Bluetooth Switch to a Bluetooth headset if it ...

Страница 41: ...them from other storages to your device 1 Launch the Contacts app and tap Manage contacts Import or export contacts Import 2 Follow the on screen instructions to import contacts Syncing contacts with your web accounts Sync your device contacts with online contacts saved in your web accounts such as your Samsung account 1 Launch the Settings app tap Accounts and backup Manage accounts and select th...

Страница 42: ...tap More Delete Sharing contacts You can share contacts with others by using various sharing options 1 Launch the Contacts app and tap Share contacts 2 Select contacts and tap Share 3 Select a sharing method Creating groups You can add groups such as family or friends and manage contacts by group 1 Launch the Contacts app and tap Groups Create group 2 Follow the on screen instructions to create a ...

Страница 43: ...p to send the message Enter recipients Enter a message Enter stickers Attach files Recipient Send the message Viewing messages 1 Launch the Messages app and tap Conversations 2 On the messages list select a contact or a phone number To reply to the message tap the message input field enter a message and then tap To adjust the font size spread two fingers apart or pinch on the screen Sorting messag...

Страница 44: ...or information and bookmark your favourite webpages to access them conveniently 1 Launch the Internet app 2 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen To switch between tabs quickly swipe to the left or right on the address field Bookmark the current webpage Open the homepage Move between pages More options Refresh the ...

Страница 45: ... videos of other people without their permission Do not take pictures or record videos where legally prohibited Do not take pictures or record videos in places where you may violate other people s privacy Taking pictures 1 Launch the Camera app You can also launch the app by pressing the Side key twice quickly or dragging to the left on the locked screen Some camera features are not available when...

Страница 46: ...ke appear blurry clean the camera lens and try again Make sure that the lens is not damaged or contaminated Otherwise the device may not work properly in some modes that require high resolutions Your device s camera features a wide angle lens Minor distortion may occur in wide angle pictures or videos and does not indicate device performance problems The maximum capacity for recording a video may ...

Страница 47: ...f the screen and hold it If you add another camera button you can move it anywhere on the screen and take pictures more conveniently On the preview screen tap Shooting methods and tap the Floating Shutter button switch to activate it Options for current shooting mode On the preview screen use the following options Activate or deactivate the flash Select the length of the delay before the camera au...

Страница 48: ...hooting mode Photo mode The camera adjusts the shooting options automatically depending on the surroundings to capture pictures easily On the shooting modes list tap PHOTO and tap to take a picture Taking high resolution pictures Take high resolution pictures You can crop the high resolution pictures by enlarging the area you want and saving it as a high resolution file In the shooting options tap...

Страница 49: ... the My filters feature you can create your own filter using an image with a colour tone you like from Gallery Locking the focus AF and exposure AE You can lock the focus or exposure on a selected area to prevent the camera from automatically adjusting based on changes to the subjects or light sources Tap and hold the area to focus the AF AE frame will appear on the area and the focus and exposure...

Страница 50: ...ustment bar to adjust the blur level 3 When Ready appears on the preview screen tap to take a picture Background blur adjustment bar Use this feature in a place that has sufficient light The background blur may not be applied properly in the following conditions The device or the subject is moving The subject is thin or transparent The subject has a similar colour to the background The subject or ...

Страница 51: ...t moving or poorly lit objects However higher ISO settings can result in noise in pictures Select an appropriate white balance so images have a true to life colour range You can set the colour temperature Change the exposure value This determines how much light the camera s sensor receives For low light situations use a higher exposure Separating the focus area and the exposure area You can separa...

Страница 52: ... of indistinct backgrounds such as an empty sky or a plain wall Food mode Take pictures of food with more vibrant colours 1 On the shooting modes list tap MORE FOOD 2 Tap the screen and drag the circular frame over the area to highlight The area outside the circular frame will be blurred To resize the circular frame drag a corner of the frame 3 Tap and drag the adjustment bar to adjust the colour ...

Страница 53: ... sections will be created based on the video To edit the slow motion section tap Editor and drag the section editing bar to the left or right Slow motion section Start bracket End bracket Section editing bar Hyperlapse mode Record scenes such as passing people or cars and view them as fast motion videos 1 On the shooting modes list tap MORE HYPERLAPSE 2 Tap and select a frame rate option If you se...

Страница 54: ... Image Format HEIF Selfies Use wide angle for group selfies Set the device to automatically switch to a wide angle selfie when there are more than two people in the frame Save selfies as previewed Set the device to save photos as they appear on the preview screen when taken with the front camera without flipping them Videos High efficiency videos You can record videos in the High EfficiencyVideo C...

Страница 55: ...oad them to the Internet To avoid this deactivate the location tag setting Shooting methods Select additional shooting methods for taking a picture or recording a video Settings to keep Keep the last settings you used such as the shooting mode when you launch the camera Storage location Select the memory location for storage This feature will appear when you insert a memory card Watermark Add a wa...

Страница 56: ... by album or create stories Using Gallery Launch the Gallery app Search for images Group similar images More options Grouping similar images Launch the Gallery app and tap to group similar images and display only the best shots as a preview of the images When you tap the image preview you can view all the images in the group ...

Страница 57: ... image Image and video thumbnail Share the image with others Modify the image View the content on a large screen using the SmartView feature Add the image to favourites Cropping enlarged images 1 Launch the Gallery app and select an image 2 Spread two fingers apart on the area you want to save and tap The cropped area will be saved as a file Saved image thumbnail ...

Страница 58: ...s Rotate the screen Skip to the next video Tap and hold to fast forward Pause and resume playback Change the screen ratio Configure the caption settings Drag your finger up or down on the left side of the playback screen to adjust the brightness or drag your finger up or down on the right side of the playback screen to adjust the volume To rewind or fast forward swipe to the left or right on the p...

Страница 59: ...ynced with the cloud pictures and videos you take will also be saved in the cloud You can view images and videos saved in the cloud in your Gallery app and from other devices When you connect your Samsung account and Microsoft account you can set the cloud storage as Microsoft OneDrive Deleting images or videos Launch the Gallery app tap and hold an image a video or a story to delete and then tap ...

Страница 60: ...odel AR Emoji Stickers Create your own stickers with your emoji s expressions and actions You can use your emoji stickers when sending messages or on a social network Creating AR Emoji Make an emoji that looks like you Emoji stickers with various expressions will be automatically generated 1 Launch the AR Zone app and tap AR Emoji Stickers Create My Emoji Make from selfie 2 Align your face on the ...

Страница 61: ...be deleted Creating your own stickers 1 Launch the AR Zone app and tap AR Emoji Stickers 2 Tap Make custom stickers at the bottom of the screen 3 Edit stickers how you want and tap Save You can view the stickers you have created by tapping Custom Deleting emoji stickers Launch the AR Zone app and tap AR Emoji Stickers Delete stickers Select the emoji stickers to delete and tap Delete ...

Страница 62: ...es app 1 While composing a message in the Messages app tap on the Samsung keyboard 2 Tap the emoji icon 3 Select one of your emoji stickers The emoji sticker will be inserted Emoji icon AR Emoji Studio Edit or decorate your emoji in the AR Emoji Studio You can also create clothes with custom patterns and colours for your emoji Launch the AR Zone app and tap AR Emoji Studio More options Select an e...

Страница 63: ...nises the subject the recognition area will appear on the screen 2 Write or draw in the recognition area If you switch to the rear camera you can also write or draw outside the recognition area If you tap and then begin to doodle you can record yourself doodling Recognition area Change the pen type and colour Redo Delete doodle Enter text Hide the pen tools Undo 3 Tap to record a video 4 Tap to st...

Страница 64: ...run multiple apps at the same time in the pop up view Split screen view Pop up view Some apps may not support this feature Split screen view 1 Tap the Recents button to open the list of recently used apps 2 Swipe to the left or right tap an app s icon and then tap Open in split screen view 3 On the apps list select another app to launch ...

Страница 65: ...m together in the split screen view with a single tap 1 In the split screen view tap the circles between the app windows 2 Tap The two apps you are using in the split screen view will be saved on the Edge panel as an app pair Adjusting the window size Drag the circles between the app windows up or down to adjust the size of the windows When you drag the circles between the app windows to the top o...

Страница 66: ...sungpay To make payments with Samsung Pay the device may be required a connection to a Wi Fi or mobile network depending on the region This feature may not be available depending on the service provider or model The procedures for the initial setup and card registration may vary depending on the service provider or model Setting up Samsung Pay When running this app for the first time or restart it...

Страница 67: ...n your fingerprint or enter the payment PIN you set 3 Touch the back of your device to the card reader When the card reader recognises the card information the payment will be processed Payments may not be processed depending on your network connection The verification method for payments may vary depending on the card readers Cancelling payments You can cancel payments by visiting the place where...

Страница 68: ... Samsung Health app When running this app for the first time or restart it after performing a data reset follow the on screen instructions to complete the setup To edit items on the Samsung Health home screen tap Manage items at the bottom of the trackers list View and manage trackers View health tips Monitor your health and fitness Compare your step count records with other Samsung Health users o...

Страница 69: ... When you are finished composing the note tap the Back button to save it If you want to save the note in another file format tap Save as file Deleting notes Tap and hold a note to delete and tap Delete Samsung Members Samsung Members offers support services to customers such as device problem diagnosis and lets users submit questions and error reports You can also share information with others in ...

Страница 70: ...ce with your device Calendar Manage your schedule by entering upcoming events in your planner Creating events 1 Launch the Calendar app and tap or double tap a date If the date already has saved events or tasks in it tap the date and tap 2 Enter event details and tap Save Syncing events with your accounts 1 Launch the Settings app tap Accounts and backup Manage accounts and then select the account...

Страница 71: ... will be added to the Apps screen Creating reminders 1 Launch the Reminder app 2 Tap Write a reminder or enter the details and then tap Save Completing reminders On the reminders list select a reminder and tap Complete Restoring reminders Restore reminders that have been completed 1 On the reminders list tap Completed 2 Select a category and tap Edit 3 Tick items to restore and tap Restore Reminde...

Страница 72: ...udio from the FM radio Turn the FM radio on or off Add the current station to the favourites list Search for stations Fine tune the frequency View the list of favourite stations Enter radio frequency manually More options View the list of saved stations This app may not be available depending on the service provider or model Playing through the speaker You can listen to the radio through the speak...

Страница 73: ... To check for unnecessary data and free up the device s storage tap Analyse storage To search for files or folders tap Clock Set alarms check the current time in many cities around the world time an event or set a specific duration Launch the Clock app Calculator Perform simple or complex calculations Launch the Calculator app View the calculation history To clear the history tap Clear history To ...

Страница 74: ...on the Game Launcher screen If you cannot see your games drag the Library panel upwards and tap Add apps Removing a game from Game Launcher Drag the Library panel upwards tap and hold a game and then tap Remove from Game Launcher Changing the performance mode You can change the game performance mode Launch the Game Launcher app tap Game performance Game performance and then select the mode you wan...

Страница 75: ...the device to automatically adjust settings to prevent device overheating and to stop apps running in the background to better manage memory Navigation button lock Hide the buttons on the navigation bar To display the buttons tap on the navigation bar Screen touch lock Lock the touchscreen while the game is being played To unlock the touchscreen drag the lock icon in any direction Screenshot Captu...

Страница 76: ...for Samsung Kids and view the usage history On the Samsung Kids screen tap Parental controls and enter your unlock code Closing Samsung Kids To close Samsung Kids tap the Back button or tap Close Samsung Kids and then enter your unlock code SmartThings Control and manage smart appliances and Internet ofThings IoT products with your smartphone To view more information launch the SmartThings app and...

Страница 77: ... the notification panel swipe downwards and then tap Quick Share to activate it 3 Tap Quick Share and select a device to transfer the image to 4 Accept the file transfer request on the other device This feature does not support sharing videos withTVs or SmartThings supported devices To watch videos onTV use the SmartView feature Setting who can find your device Set who is allowed to find and send ...

Страница 78: ...ic Share feature Sharing a Bluetooth speaker You can listen to music on your smartphone and your friend s smartphone via your Bluetooth speaker 1 Make sure that your smartphone and your Bluetooth speaker are connected Refer to Pairing with other Bluetooth devices for how to connect 2 On your smartphone open the notification panel swipe downwards and then check if Music Share is activated You can u...

Страница 79: ... s smartphone open the notification panel swipe downwards and then tap Music Share to activate it You can use additional features such as setting who to share your device with by tapping and holding Music Share 3 On your smartphone open the notification panel swipe downwards and then tap Media 4 Tap and select your friend s Buds from the detected devices list 5 On your friend s smartphone accept t...

Страница 80: ...your device s data such as pictures or messages on the computer When calls or messages come in you can receive them on the computer This feature is only available onWindows 10 version 1803 or higher and it is recommended to use the latest version to fully use this feature A Microsoft account is required to use this feature When you create a Microsoft account you can sign in to all Microsoft device...

Страница 81: ... features and menus may vary depending on the software version or model Samsung Global Goals The Global Goals which were established by the United Nations General Assembly in 2015 consist of goals that aim to create a sustainable society These goals have the power to end poverty fight inequality and stop climate change With Samsung Global Goals learn more about the global goals and join the moveme...

Страница 82: ...Music You can also view the music collections stored on your device and play them Play Movies TV Purchase or rent videos such as movies andTV programmes from Play Store Drive Store your content on the cloud access it from anywhere and share it with others YouTube Watch or create videos and share them with others Photos Search for manage and edit all your pictures and videos from various sources in...

Страница 83: ... Bluetooth to exchange data or media files with other Bluetooth enabled devices Refer to Bluetooth for more information NFC and contactless payments Set the device to allow you to read near field communication NFC tags that contain information about products You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps Refer to NFC ...

Страница 84: ... to share the device s mobile data connection with other devices For more information about the mobile hotspot refer to Mobile Hotspot You may incur additional charges when using this feature More connection settings Customise settings to control other features Refer to More connection settings for more information Wi Fi Activate theWi Fi feature to connect to aWi Fi network and access the Interne...

Страница 85: ...cts each other and the screen of the other device must be turned on 1 On the Settings screen tap Connections Wi Fi and tap the switch to activate it 2 Select a network from theWi Fi networks list 3 Tap Request password 4 Accept the share request on the other device TheWi Fi password is entered on your device and it is connected to the network Wi Fi Direct Wi Fi Direct connects devices directly via...

Страница 86: ...r illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature Pairing with other Bluetooth devices 1 On the Settings screen tap Connections Bluetooth and tap the switch to activate it The detected devices will be listed 2 Select a device to pair with If the device you want to pair with is not on the list set the d...

Страница 87: ...ice allows you to read near field communication NFC tags that contain information about products You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps The device contains a built in NFC antenna Handle the device carefully to avoid damaging the NFC antenna Reading information from NFC tags Use the NFC feature to read product ...

Страница 88: ...t payment app open the Settings screen and tap Connections NFC and contactless payments Contactless payments Payment and then select an app The payment services list may not include all available payment apps Data saver Reduce your data usage by preventing some apps running in the background from sending or receiving data On the Settings screen tap Connections Data usage Data saver and tap the swi...

Страница 89: ...as a mobile hotspot to share your device s mobile data connection with other devices 1 On the Settings screen tap Connections Mobile Hotspot andTethering Mobile Hotspot 2 Tap the switch to activate it The icon appears on the status bar You can change the level of security and the password by tapping Configure 3 On the other device s screen search for and select your device from theWi Fi networks l...

Страница 90: ...nfigure network settings Printing Configure settings for printer plug ins installed on the device You can connect the device to a printer viaWi Fi orWi Fi Direct and print images or documents Some printers may not be compatible with the device Adding printer plug ins Add printer plug ins for printers you want to connect the device to 1 On the Settings screen tap Connections More connection setting...

Страница 91: ...nsity Adjust the force of the vibration notification System sound vibration control Set the device to sound or vibrate for actions such as controlling the touchscreen Sound quality and effects Set the device s sound quality and effects Refer to Sound quality and effects for more information Separate app sound Set the device to play media sound from a specific app separately on the other audio devi...

Страница 92: ...d vibration Separate app sound and tap the switch to activate it 2 Select an app to play media sounds separately and tap the Back button 3 Select a device for playing the selected app s media sound Notifications Change the notification settings On the Settings screen tap Notifications Notification pop up style Select a notification pop up style and change the settings Recently sent View the apps t...

Страница 93: ...ain by limiting the amount of blue light emitted by the screen You can set a schedule for applying this feature Font size and style Change the font size and style Screen zoom Make the items on the screen larger or smaller Full screen apps Select apps to use with the full screen aspect ratio Screen timeout Set the length of time the device waits before turning off the display s backlight Easy mode ...

Страница 94: ... On the Settings screen tap Home screen Lock screen Options Change the settings for the locked screen On the Settings screen tap Lock screen Screen lock type Change the screen lock method Smart Lock Set the device to unlock itself when trusted locations or devices are detected Refer to Smart Lock for more information Secure lock settings Change screen lock settings for the selected lock method Wal...

Страница 95: ...nd legal information The available options may vary depending on the screen lock method selected Smart Lock You can set the device to unlock itself and remain unlocked when trusted locations or devices are detected For example if you have set your home as a trusted location when you get home your device will detect the location and automatically unlock itself On the Settings screen tap Lock screen...

Страница 96: ...ile website findmymobile samsung com to track and control your lost or stolen device Private Share Share files with others securely using blockchain technology Samsung Pass Verify your identity easily and securely via your biometric data Refer to Samsung Pass for more information Secure Folder Create a secure folder to protect your private content and apps from others Refer to Secure Folder for mo...

Страница 97: ...r using face recognition Before using the face recognition to unlock your device keep the following precautions in mind Your device could be unlocked by someone or something that looks like your image Face recognition is less secure than Pattern PIN or Password For better face recognition Consider the following when using face recognition Consider the conditions when registering such as wearing gl...

Страница 98: ...word 1 On the Settings screen tap Biometrics and security Face recognition 2 Unlock the screen using the preset screen lock method 3 Tap the Face unlock switch to activate it 4 On the locked screen look at the screen When your face is recognised you can unlock the screen without using any additional screen lock method If your face is not recognised use the preset screen lock method Deleting the re...

Страница 99: ...g the pattern PIN or password you set when registering the fingerprint and then re register your fingerprints If your pattern PIN or password is forgotten you will not be able to use the device if you do not reset it Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes If you change the screen lock method to Swipe or None which are not secure all of your b...

Страница 100: ...ecognise your fingerprints Make sure to cover the entire fingerprint recognition sensor with your finger In dry environments static electricity can build up in the device Avoid using this feature in dry environments or before using the feature discharge static electricity by touching a metal object Registering fingerprints 1 On the Settings screen tap Biometrics and security Fingerprints 2 Read th...

Страница 101: ...n delete registered fingerprints 1 On the Settings screen tap Biometrics and security Fingerprints 2 Unlock the screen using the preset screen lock method 3 Select a fingerprint to delete and tap Remove Samsung Pass Register your biometric data to Samsung Pass and easily verify your identity when using services which require your login or personal information The website sign in feature is only av...

Страница 102: ...n 2 When a pop up window asking whether you want to save the sign in information appears tick Sign in with Samsung Pass and tap Remember Using Samsung Pass to sign in to apps You can use Samsung Pass to easily sign in to apps that support ID and password autofill 1 On the sign in page of the app enter your ID and password and then tap the app s sign in button 2 When a pop up window asking whether ...

Страница 103: ...personal information automatically You can use Samsung Pass to easily enter your personal information such as your address or payment card information on apps that support autofill 1 On the Samsung Pass main screen tap Autofill forms and select an option 2 Enter the information and tap Save You can now use the biometric data you registered to Samsung Pass when entering the personal information aut...

Страница 104: ...nother secure location Setting up Secure Folder 1 Launch the Settings app and tap Biometrics and security Secure Folder 2 Follow the on screen instructions to complete the setup The Secure Folder screen will appear and the Secure Folder app icon will be added to the Apps screen To change the name or icon colour of Secure Folder tap Customise When you launch the Secure Folder app you must unlock th...

Страница 105: ... default storage The following actions are an example of moving an image from Secure Folder to the default storage 1 Launch the Secure Folder app and tap Gallery 2 Select an image and tap Move out of Secure Folder The selected items will be moved to Gallery in the default storage Adding apps Add an app to use in Secure Folder 1 Launch the Secure Folder app and tap Add apps 2 Tick one or more apps ...

Страница 106: ...ttings Uninstall To back up content before uninstalling Secure Folder tick Move media files out of Secure Folder and tap Uninstall To access data backed up from Secure Folder launch the My Files app and tap Internal storage Secure Folder Notes saved in Samsung Notes will not be backed up SecureWi Fi SecureWi Fi is a service that secures yourWi Fi network connection It encrypts data using Wi Fi net...

Страница 107: ...ndwidth protection for a limited time 1 On the Settings screen tap Biometrics and security SecureWi Fi 2 Tap Protection plan and select the plan you want For certain protection plans you can transfer the protection plan to another device signed in to your Samsung account 3 Follow the on screen instructions to complete the purchase Privacy Change the settings for privacy On the Settings screen tap ...

Страница 108: ...oogle account or transfer data to or from other devices via Smart Switch On the Settings screen tap Accounts and backup Manage accounts Add your Samsung and Google accounts or other accounts to sync with Samsung Cloud Back up your data and settings and restore the previous device s data and settings even when you do not have it Refer to Samsung Cloud for more information Google Drive Keep your per...

Страница 109: ...ed up on the Settings screen tap Accounts and backup and tap Back up data under Samsung Cloud To view the backup data for other devices in your Samsung Cloud on the Settings screen tap Accounts and backup Restore data and then select a device you want Restoring data You can restore your backup data from Samsung Cloud to your device 1 On the Settings screen tap Accounts and backup 2 Tap Restore dat...

Страница 110: ...he Side key for more information Motions and gestures Activate the motion feature and configure settings Refer to Motions and gestures for more information One handed mode Activate one handed operation mode for your convenience when using the device with one hand Screenshots and screen recorder Change the settings for screenshots and screen recorder Show contacts when sharing content Set the devic...

Страница 111: ...ay not work if the screen is turned on or the device is not on a flat surface Turn over to mute Set the device to mute certain sounds by using motions or gestures Finger sensor gestures Set the device to open or close the notification panel when you swipe upwards or downwards on the fingerprint recognition sensor This feature is not available when the sensor is detecting your fingerprint Excessive...

Страница 112: ...tal controls for your children and manage their digital use On the Settings screen tap DigitalWellbeing and parental controls Screen time Set goals for how much you use your device a day App timers Limit the daily usage time for each app by setting a timer When you reach the limit the app will be deactivated and you cannot use it Focus mode Activate focus mode to avoid distractions from your devic...

Страница 113: ...s not in use Tap Automation Auto optimise daily and tap the switch to activate it If you want to set the time to perform auto optimisation tap Time Battery Check the remaining battery power and time to use the device For devices with low battery levels conserve battery power by activating power saving features On the Settings screen tap Battery and device care Battery Power saving mode Activate po...

Страница 114: ...ry To speed up your device by stopping apps running in the background tick apps from the apps list and tap Clean now Device protection Check the device s security status This feature scans your device for malware On the Settings screen tap Battery and device care Device protection Scan phone Ultra data saving Monitor and reduce your mobile data usage by preventing background apps from using the mo...

Страница 115: ...speed and more Date and time Access and alter the settings to control how the device displays the time and date If the battery remains fully discharged the time and date is reset Samsung Keyboard settings Change the settings for the Samsung keyboard Keyboard list and default Select a keyboard to use by default and change the keyboard settings Physical keyboard Change the settings for an external k...

Страница 116: ...y Configure various settings to improve accessibility to the device On the Settings screen tap Accessibility Recommended for you Check the accessibility features you are currently using and see other recommended features TalkBack ActivateTalkBack which provides voice feedback To view help information to learn how to use this feature tapTalkBack tutorial Visibility enhancements Customise the settin...

Страница 117: ...urity updates information Security updates are provided to strengthen the security of your device and protect your personal information For security updates for your model visit security samsungmobile com The website supports only some languages About phone Access your device s information On the Settings screen tap About phone To change your device s name tap Edit Status information View various ...

Страница 118: ...ature by using the Lock SIM card menu PUK Your SIM or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service erro...

Страница 119: ...utions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Side key and theVolume Down key simultaneously for more than 7 seconds to restart it Resetting the device If the methods ...

Страница 120: ...nnectivity problems due to issues with the service provider s base station Move to another area and try again When using the device while moving wireless network services may be disabled due to issues with the service provider s network The battery does not charge properly For Samsung approved chargers Ensure that the charger is connected properly Visit a Samsung Service Centre and have the batter...

Страница 121: ...a files If you receive error messages or multimedia files do not play when you open them on your device try the following Free some memory by transferring files to a computer or deleting files from your device Ensure that the music file is not Digital Rights Management DRM protected If the file is DRM protected ensure that you have the appropriate licence or key to play the file Ensure that the fi...

Страница 122: ...tion when performing the reset If the tips above do not solve the problem contact a Samsung Service Centre The screen brightness adjustment bar does not appear on the notification panel Open the notification panel by dragging the status bar downwards and then drag the notification panel downwards Tap Quick panel layout and tap the Show brightness control above notifications switch to activate it A...

Страница 123: ...ry manufacturing feature and some minor rocking or vibration of parts may occur Over time friction between parts may cause this gap to expand slightly There is not enough space in the device s storage Delete unnecessary data such as cache using the device care feature or manually delete unused apps or files to free up storage space The Home button does not appear The navigation bar containing the ...

Страница 124: ...ion storage and retrieval system Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co Ltd Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance Manufactured under license from Dolby Laboratories Dolby Dolby Atmos and the double D symbol are tradema...

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