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For further information, visit videotron.com/terminal-support.

ACTiVATiON 

if you bought your HD terminal or HD PVR from one of our authorized dealers (rather than in 
a Videotron store), please follow these steps:

1. Connect your terminal by referring to the 

Connect Your Terminal

 section. 

2. When your terminal is connected, call the following number to activate it: 

1-877-226-6385 (toll-free) 
Monday to Friday: 7:30 a.m. to 10 p.m. 
Saturday: 8 a.m. to 8 p.m. 
Sunday: 9 a.m. to 8 p.m. 

if you received your terminal via Canada Post, please follow these steps:

1. Connect your terminal by referring to the 

Connect Your Terminal

 section.

2. When your terminal is connected, call 514-380-7834 or 1-866-380-2134 to activate it.
3. We strongly recommend that you follow the Quick-Start Wizard that will automatically pop up 

when you turn on your terminal for the first time. 
The Quick-Start Wizard shows you how to:

i.  Set the display language of your terminal.

ii.  Activate the Administrator PIN to manage certain functions of the terminal and order on-

demand content. Administrator PIN: _________________

iii.  Activate and configure Parental Control. 

4. Create an Order PIN for access to content permitted by Parental Control.
5. Order PIN: _________________

WARNiNg

: If you see “WIZ 502” (error message) on your screen, please contact Technical 

Support (see page 45) immediately as certain applications will not work. 

Содержание 8340

Страница 1: ...USER GUIDE _ HD TERMINAL HD PVR...

Страница 2: ...Customize Displayed Channels 20 How to Create and View Your List of Favourite Channels 20 Search 21 Widgets 22 3D 22 illico On Demand 23 Movie or TV Show Rental 24 Resume Viewing 25 Pay Per View PPV S...

Страница 3: ...onalized interactive 15 day Program Guide Use handy apps like the Miniguide and a variety of widgets i e weather forecasts lottery results illico news etc Fully immerse yourself in the HD experience t...

Страница 4: ...onnect Your Terminal section 2 When your terminal is connected call 514 380 7834 or 1 866 380 2134 to activate it 3 We strongly recommend that you follow the Quick Start Wizard that will automatically...

Страница 5: ...y unavailable 10 eSATA port only available on the HD PVR 11 FireWire port currently unavailable 12 Ethernet port currently unavailable 13 Power supply 1 13 4 12 2 3 6 7 5 8 10 9 11 NOTE Photo for illu...

Страница 6: ...e on the HD PVR 12 FireWire port currently unavailable 13 Ethernet port currently unavailable 14 Power supply 1 5 7 4 2 3 11 12 13 14 10 9 8 6 CISCO 4642 HD Terminal back of the TERMINAL NOTE Photo fo...

Страница 7: ...TV as well as Dolby 5 1 audio with just one cable Component cable The component video cable red blue green transmits 1080i high definition video to your TV RCA component and stereo cables The yellow c...

Страница 8: ...for the first time WARNING If you see WIZ 502 error message on your screen please contact Technical Support see page 45 immediately as certain applications will not work Connect your HD terminal or H...

Страница 9: ...hat will automatically pop up when you turn on your terminal for the first time WARNING If you see WIZ 502 error message on your screen please contact Technical Support see page 45 immediately as cert...

Страница 10: ...r audio and yellow cables for video 1 Connect your equipment by following the diagram above 2 Turn on the terminal by pressing on your remote control 3 Turn on your TV and select the corresponding AUD...

Страница 11: ...cations will not work 1 Refer to the diagram above and choose a connection type i If you re connecting your terminal to the audio system with an HDMI cable your audio system must also be linked to you...

Страница 12: ...VR IOD Search Activate disable function Go to Picture in Picture PiP mode PVR Select your TV s video input Turn on turn off your terminal Get information on the channel or IOD Browse menus on screen C...

Страница 13: ...Hold down and at the same time until the red light under blinks twice then release both buttons 3 Press once The red light will stay lit 4 Point the remote control at the TV Refer to the table below a...

Страница 14: ...irst 2 Hold down and until the red light under blinks twice then release both buttons 3 Press 9 9 1 on the remote control The red light will blink twice 4 Then press 1 if you are looking for a TV code...

Страница 15: ...time this means the code you have entered is invalid Repeat steps 3 and 4 using the same code or another code if possible 5 Point the remote control at your device and press The device should turn off...

Страница 16: ...til the red light beneath blinks twice then release both buttons 2 Press 9 9 3 The red light will blink twice 3 Press 3 RESETTING YOUR REMOTE CONTROL If you would like to reprogram your remote control...

Страница 17: ...do not have an HD TV you can choose a 480i or 480p resolution HD channels are available after channel 600 Volume control Determine whether you would like your remote to control the volume on your TV o...

Страница 18: ...previous screen 3 Press to confirm your choice ACTIVATE AND PERSONALIZE THE SHORTCUT MENU illico TV new generation also offers a Shortcut Menu that lets you choose the shortcuts you want 1 Press 2 Us...

Страница 19: ...elected schedule 4 Press to go to the selected channel HOW TO USE THE miniguide 1 While you are watching content press 2 Use to go from one channel to the next and from one schedule to another Press t...

Страница 20: ...name or by number 1 Press 2 Press and select Sort using 3 Select By Name or By Number and press How to Create and View a List of Your Favourite Channels Adding or removing your favourite channels in...

Страница 21: ...Press on your remote 2 When the on screen keyboard is displayed use to enter the content title or name of the actor you are looking for Relevant content will begin to be displayed from the second let...

Страница 22: ...also select Games and Applications from the main menu Select the widget you want using and press HOW WIDGETS ARE DISPLAYED WHILE YOU WATCH TV Note To modify the widgets settings like the weather or l...

Страница 23: ...released on DVD Blu ray On demand channels like The Movie Network Disney Junior Family HBO etc Thousands of free titles Resume viewing a movie or a show that you paused either on your TV channel 900...

Страница 24: ...o view the content FR EN and the viewing mode HD or SD If an option is unavailable it will be shaded You will need your PIN to confirm your order If you did not create a PIN when you set up your termi...

Страница 25: ...You will need your Administrator PIN to order content that is blocked by Parental Control 3 An Order PIN or Administrator PIN may be used to order content permitted by Parental Control RESUME VIEWING...

Страница 26: ...For further information please refer to the Application Preferences section on page 40 From this menu you can modify your preferences like your language preference FR EN or your viewing mode HD or SD...

Страница 27: ...751 onwards for high definition programming 3 Select a time slot and scroll through the movies airing during this period 4 Choose a title and press 5 Press Order to access the content and enter your P...

Страница 28: ...ncel up to 15 minutes after the program has begun i Press ii Select the channel and time slot where you placed your order iii Press iv Select Cancel My Order and enter your PIN in the confirmation win...

Страница 29: ...click and manage your recordings with ease You can even control live TV and record two programs at once while you watch a third previously recorded show main Menu The HD PVR s main menu lets you manag...

Страница 30: ...ure recordings Manual recording Allows you to manually record within a specified time slot PVR Management Allows you to see the available disk space and to run the Free Up Disc Space function Preferen...

Страница 31: ...rward press up to four times to increase the fast forward speed To pause stop a show you re watching To skip back a few seconds To skip forward a few seconds To view a list of your recordings To resum...

Страница 32: ...eries i Select Record this Episode to record only the episode you are watching ii Select Record Series to record the TV show you are watching every time it airs no matter what day or time slot 3 If yo...

Страница 33: ...ng every time it airs if this option is available to you 5 To modify the recording criteria press 6 The title of the programmed recording will be displayed in a red box in the Program Guide Manual rec...

Страница 34: ...oblem will be stored and the HD PVR will prioritize the recording of series and movies MANAGING YOUR RECORDINGS This section will show you how to view the content you recorded and how to manage the re...

Страница 35: ...ect the terminal to a TV please refer to the Connect Your Terminal section on page 8 Please note that a cable connection is not required Deleting recordings 1 Press and select the title you wish to de...

Страница 36: ...rive when you need to 1 Press to go to the main menu 2 Use to select PVR and press 3 Use to select PVR Management and press 4 Use to select Free Up Disc Space and follow the instructions on screen Pic...

Страница 37: ...code and the widgets display as well as launch the Quick Start Wizard 1 Press to go to the main menu 2 Use to select General Settings and press In this menu you can modify the following settings a Lan...

Страница 38: ...tings on your terminal Protect the recordings on your HD PVR Manage your PINs Manage Parental Control via the main menu 1 Press to go to the main menu 2 Use to select Settings Next select Controls and...

Страница 39: ...Manage Parental Control settings and Block a Channel From the Modify Controls and Limits menu you can also 1 Hide adult content 2 Select the channels you want to block by using the Restricted Channels...

Страница 40: ...your TV screen You must be subscribed to Videotron s Call Display service Program Guide and TV To modify which channel comes on automatically when you turn on your TV manage your favourite channels se...

Страница 41: ...ch as the order in which your selections are displayed the display language FR EN and the content format HD SD HD PVR To modify your HD PVR s buffer settings and how long your recordings are stored fo...

Страница 42: ...who have trouble hearing Activating Closed captioning 1 Press to go to the main menu 2 Use to select Settings 3 Use to select Accessibility and Closed captioning 4 Use to select On Off and press Modif...

Страница 43: ...nal by unplugging the power supply cord and plugging it back in If the problem persists restart the terminal as indicated above or contact Technical Support at 1 877 380 2611 I plugged in my terminal...

Страница 44: ...your terminal This will disable the Mute function and bring the sound back Is it normal that broadcasts on certain channels don t fill the screen Yes The only channels that broadcast full screen are...

Страница 45: ...aturdays from 8 a m to 8 p m and on Sundays from 9 a m to 8 p m Montreal 514 281 1711 Quebec City 418 847 4410 Saguenay 418 545 1114 Outaouais Region 819 771 7715 Elsewhere in Quebec 1 888 433 6876 TE...

Страница 46: ...Denon 10145 10511 Diamond Vision 11996 Digistar 11565 Digital Lifestyles 11765 11822 Disney 11665 12152 Dumont 10017 10019 Durabrand 10463 10180 10178 10171 11034 10003 11665 Dwin 10747 Dynex 12049 1...

Страница 47: ...41 11328 11327 11326 11316 11314 11286 11276 11262 10865 11314 11286 11276 11262 10865 11385 Portland 10451 10092 11661 10019 10039 Prism 10051 Proscan 10047 10030 10466 10747 11922 12147 12183 12256...

Страница 48: ...ose 30674 Breath Audio 31963 Bryston 32359 Cal Audio Labs 31098 Cambridge Audio 31982 Carver 30269 Cinema Sound 30160 Classe 31461 31462 31915 32854 Curtis Mathes 30300 Denon 30160 32134 32706 Elan 30...

Страница 49: ...31189 31269 30039 30189 31289 McIntosh 31289 MCS 30039 30346 Micromega 31189 Mitsubishi 31393 31957 Modulaire 30195 Myryad 31189 31901 NAD 30320 31889 31989 32309 Nakamichi 31313 30097 31555 31642 Ne...

Страница 50: ...it with a damp cloth Do not use a liquid or aerosol cleaner or a magnetic static cleaning device OBJECT AND LIQUID ENTRY Do not expose the terminal to humidity or spill liquids on or near the device D...

Страница 51: ...rranty will be void Refer all servicing to a certified Videotron technician Service should be referred to a certified Videotron technician when any of the following occurs There is damage to the power...

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