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Chapter 5.
Troubleshooting
Q4
How can I restore a computer that does not have the
Recovery program?
A
You can restore the computer using the system recovery
function provided by Windows.
Refer to the Restore Functionality item in the Help section
for more details.
Windows 8 Related
Q1
I cannot find the Start button on the Desktop.
A
There's no Start button in Windows 8.
You can use the Control Panel, PC-running menu(s), etc. by
activating the Charms menu.
Q2
I cannot find the computer's Shutdown button.
A
Click the Charms menu > Settings > Power to display the
Power Options menu.
Click Shutdown.
Q3
The App disappeared in the Start screen.
A
Click the Charms menu > Search to display all installed
Apps. Right-click over the corresponding App to select in a
Tile in the Start Screen.
Q4
Since I'm familiar with Windows 7, I would like the
Desktop screen to appear as it does in Windows 7.
A
Currently, there is no way to set the Desktop to appear by
default.
Press the Windows key + D key simultaneously to reveal
the Desktop when the Start screen appears. This is currently
the only workaround.
Q5
How can I install a printer driver?
A
Run your driver installation file and follow the corresponding
instructions. You can install it in the same method as the
existing OS.
Refer to your printer manual for detailed instructions for
each model.
Q&A