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Issues
Solutions and Explanations
Unable to connect to
wireless router.
• Check that the router is turned on, and if it is on, try turning it off and
on again.
• Check if you need to enter a security key to use the router.
Unable to connect to the
network.
• Check if your IP address is set correctly in
IP Settings
.
• Check if you need to enter a security key to use the router.
• Contact your Internet Service Provider for more information.
Connected to your local
network, but cannot
connect to the Internet.
• Check your Internet LAN cable is connected correctly to LAN port of
router.
• Check the DNS settings in
IP Settings
.
• If the problem persists, contact your Internet Service Provider to
access the Internet.
Network setup complete,
but cannot connect to the
Internet.
• Confirm that your router is connected to the Internet.
• If the problem persists, contact your Internet Service Provider to
access the Internet.
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