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Chapter 4 Common Problems and Solutions
4.1 Common Errors
(1) “The status of the turntable is abnormal”:
Possible reason: the power supply is not grounded or the output voltage is unstable.
Solution: Replace the grounded power supply. If there is no better power supply, you can ignore this error.
(2) “Missing package: xxx, cumulative yyyyy package”:
Possible reason: the network port is unstable or the network is blocked.
Solution: Check whether the network cable connection is loose. Try to prevent multiple devices from connecting to the same
switch.
(3) “Missign sector: xxx, cumulative yyyyy ”:
Possible reason: the predetermined speed is too fast, or the instability of the radar installation center causes the turret to be
unstable.
Solution: Check if the radar is level or increase "Other Radar Hardware Settings / SPR" (ie reduce the speed).
(4) “Antenna lost lock / Array lost lock”:
Possible reason: the power supply is not grounded, or the current is unstable..
Solution: Replace the grounded power supply. If there is no better power supply, you can choose to reset or power off and
restart.
4.2 Other Problems
(1) Adding or removing a computer's network card (such as a USB network port) will cause a change in the list of network
cards, which may result in a change in the serial number of the working network card;
Solution: In the main interface, set/switch network port and re-select the correct network port, as shown in Figure 4.1.
Figure 4.1 Switch network port
(2) During the running of the software, the computer sleeps. After restarting, it prompts “The currently selected network port
stops working, please re-select the network port!”, as shown in Figure 4.2.
Solution: In the main interface, set/switch network port and re-select the correct network port, as shown in Figure 4.1.
