TROUBLESHOOTING
CARE AND CLEANING
Cleaning the Freezer
1. Unplug the freezer and remove the food and shelves/drawers.
2. Wipe the inside of the freezer and the Door Gasket with a cloth or
sponge dampened in a warm water and baking soda solution, 30 ml
(2 tbsp) baking soda to 1 liter/quart of water.
3. Wash the shelf with mild detergent.
4. The exterior should be cleaned with a soft cloth dampened in mild
detergent and warm water.
5. Wring excess water out of the cloth before cleaning any areas that have
the controls or electrical parts.
6
PROBLEM
POSSIBLE CAUSE
Appliance does not operate.
• Check if the Freezer is plugged in.
• Check if there is power at the AC outlet.
• Check thermostat control setting.
Appliance turns on and
off frequently.
• The room temperature is hotter than normal.
• Large amount of food has been added.
• Frequent door openings.
• Door not closed properly.
• Temperature control not properly set.
• Check gaskets for proper seal.
• Check clearances around Freezer.
Appliance is vibrating.
• Ensure that the Freezer is level.
Appliance making noise.
• Rattling noise from flow of coolant is normal.
• May hear gurgling sounds at end of each cycle
from coolant which is normal.
• Contraction and expansion of inside walls may
cause crackling and popping noises which is normal.
• Ensure that the Freezer is level
• Check that nothing inside is wobbling.
• Check that nothing has fallen behind the Freezer.
Appliance door not shutting properly. • Ensure that the Freezer is level.
• Door not properly installed after reversing.
• Check door gaskets for proper seal.
• Check for blockages .e.g. food containers,
shelves, bins, etc.
