11
If the glass becomes stained from the inside, the air-wash vent may need opening more during use.
(See
‘
troubleshooting guide
’
for other possible causes).
The high temperature paint which your stove is finished in should last several years with normal use, but
when it does eventually require re-finishing, black heat resistant paint in spray cans can be purchased from
most hardware stores.
–
Do not use regular paint which is not high temperature resistant.
After prolonged periods of not using the fire, the stove and flue system should be checked for blockages prior
to re-lighting.
We recommend regular servicing and safety checks are carried out by a qualified engineer.
There must be no unauthorised modification of the appliance. Use only replacement parts recommended by
the manufacturer.
Troubleshooting Solutions For Stove Problems
Installed and used correctly your stove will provide years of warmth with little effort, but used incorrectly will be
difficult to achieve the results you expect and can be damaged.
Combustion is a complex chemical process with many variables, all of which need to be correct for your stove to burn
correctly. Taking the time to understand these variables and the combustion process will make your life with your new
stove a happy one.
1. Stove is difficult to light / keep lit
Common causes:
a.
Damp fuel
–
Wood should be maximum 20% moisture and ideally 12-15%. We strongly advise purchasing a digital
moisture meter to test your logs. Always split logs in half and test the centre of the log.
b.
Poor draught and chimney strength
–
Your chimney needs to pull through adequate air for combustion. Flue draught
should be between 12Pa and 18Pa
–
if in doubt consult a local expert.
c.
Logs too big
–
Always start fires small and gradually build them up. Begin with paper or solid firelighters, building a
small fire with kindling (small sticks of wood) until the kindling is well alight and hot. Then gradually build the fire with
your wood logs (not too thick). (Splitting the logs will increase the surface area allowing more thorough burning). Once
the firebox is up to temperature, slightly larger logs can be added.
d.
Chimney/flue blocked
–
Excessive soot should not be allowed to build up in the flue
–
flues should be professionally
cleaned when required and, in any case, at least once per year, or more if your chimney / fuel type is causing excessive
soot build up.
