Gen
I
&
Gen
II
Analog
Capture
Hardware
Guide
(rev
2)
Page
4
Compatibility and Migration
CompleteView deployments using existing Gen I capture boards are compatible with CompleteView servers
using Gen II capture boards. Gen I boards do not need to be replaced, and new systems using Gen II boards can
be added to existing deployments. Gen II systems require CompleteView 4.1. CompleteView 4.1 is compatible
with both Gen I and Gen II boards, allowing existing systems to be upgraded without replacing hardware.
New system orders of analog cameras will include the Gen II boards by default. Gen I boards are available for
replacement, warranty repair and other purposes upon request until the Gen I boards are discontinued.
In some scenarios it may be desirable or necessary to replace existing Gen I boards with a Gen II board. These
scenarios include:
1.
If replacing a single Gen I board, that board and others could be replaced with a Gen II board.
2.
If upgrading the operating system on a CompleteView server to a 64 Bit OS (Gen I boards are not
compatible with 64 bit operating systems).
In order to upgrade to Gen I boards to a Gen II board follow these steps
1.
CompleteView on the target computer needs to be updated to version 4.1.
2.
Order the appropriate replacement Gen II board. Order either Gen II 8 BRD RPL for the 8 channel Gen
II board if replacing one or two Gen I cards, or Gen II 16 BRD RPL for the 16 channel Gen II board if
replacing 3 or 4 Gen I cards.
3.
Once the new board is received, install it in the target CompleteView server. Contact Salient Support to
have the Gen II board licensed for the appropriate number of channels. In order to trade the licenses
from the Gen I boards to the new Gen II board, the old Gen I boards will need to be sent back to Salient.
Salient Support will issue an RMA to track the return of the Gen I boards. There is no cost for this
license trade, however a purchase order will be generated for the number of licenses traded, and will be
billed 30 days after the license are issued to activate the Gen II board. If the Gen I boards are received
back under the RMA issued the PO will be canceled.
